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reviewer1042698 - PeerSpot reviewer
Responsible for Test Management at a tech services company with 10,001+ employees
Real User
Nov 19, 2019
Stable, easy initial setup, and offers coverage of various mobile devices and operating systems
Pros and Cons
  • "The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."
  • "It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."

What is our primary use case?

We primarily use the solution as a mobile testing tool.

What is most valuable?

The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system.

What needs improvement?

I looked at the solution a year ago. I'm not sure what functionalities were lacking or need improvement, but I do find it to be a good tool.

It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure.

For how long have I used the solution?

I worked with the solution for one year.
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Perfecto
June 2026
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What do I think about the stability of the solution?

Once we had an open session and during the next entry, we had difficulties re-entering the tool. This only happened once or twice, but no more than that.

What do I think about the scalability of the solution?

The scalability is very easy to handle.

How are customer service and support?

The current version of the solution is very stable, so we've never had to contact technical support.

Which solution did I use previously and why did I switch?

We use both Perfecto Mobile and Mobile Center. Our customers dictate which tools we use. 

How was the initial setup?

The initial setup is easy, especially with the cloud version, which is what we use.

What about the implementation team?

My colleagues handled the setup phase and we had a center dedicated to mobile, but I am unsure if we solicited any outside help.

What other advice do I have?

We use the cloud deployment model.

The solution itself is fairly broad in scope meaning you don't need to implement other solutions.

While Mobile Center is a little difficult to install, Perfecto Mobile is simpler for both setup and training.

I would rate the solution eight out of ten. It's the best tool, but it can still be updated to be even better.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Associate - Projects at a tech services company with 10,001+ employees
Real User
Sep 13, 2016
It offers cloud-based architecture for manual testing, along with integration with Appium and Selenium.
Pros and Cons
  • "It has saved hours of manual testing time, costs and efforts."

    What is most valuable?

    • Cloud-based architecture for manual testing
    • Performance testing & automation of browsers, mobile devices and gadgets
    • Enhanced reporting with video recording and proper steps
    • Wind tunnel
    • Appium + Selenium integration
    • Best-ever tool for RWD apps
    • Parallel execution of almost any browsers, mobile devices and gadgets

    How has it helped my organization?

    It has saved hours of manual testing time, costs and efforts. It's pretty much the best tool that has a repository of all the execution status, apps and information, which can be available in any part of the world.

    What needs improvement?

    Ability to use/automate Windows/iOS/Linux environment would be a great feature to add in cloud.

    Increasing local deployment of cloud devices/resources worldwide would be even better.

    For how long have I used the solution?

    I have used it for two years.

    What was my experience with deployment of the solution?

    No issues.

    What do I think about the stability of the solution?

    No issues.

    What do I think about the scalability of the solution?

    No issues.

    How are customer service and technical support?

    Customer Service:

    Customer service is 100%.

    Technical Support:

    Technical support is 100%.

    Which solution did I use previously and why did I switch?

    We used Perfecto + UFT and then switched to Appium + Perfecto as it gives more flexibility and better control.

    How was the initial setup?

    Initial setup was simple. Perfecto took care of all the setup.

    What about the implementation team?

    Perfecto made it look easy.

    What's my experience with pricing, setup cost, and licensing?

    Go for private cloud as it has unlimited hours of testing and the most availability of devices.

    Which other solutions did I evaluate?

    We evaluated multiple open-source and commercial tools, but Perfecto helped our needs by providing secured connection over cloud, as we use VPN.

    What other advice do I have?

    Perfecto has a highly active community so just blend with it. Completing their certifications would give a bright overview about their products and it helps to get better at the tool.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Perfecto
    June 2026
    Learn what your peers think about Perfecto. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    902,270 professionals have used our research since 2012.
    it_user173214 - PeerSpot reviewer
    Test Lead at a tech services company with 10,001+ employees
    Real User
    Jan 21, 2016
    Due to the cloud-based model, devices available in any geographical area can be accessed and used. In iOS, it needs improvements with some limitations.
    Pros and Cons
    • "Customer Service: It's been 100%. Technical Support: It's been 100%."
    • "In iOS, it needs improvements with some limitations."

    What is most valuable?

    The cloud features are the most valuable.

    How has it helped my organization?

    Due to the cloud-based model, devices available in any geographical area can be accessed and used.

    What needs improvement?

    In iOS, it needs improvements with some limitations.

    For how long have I used the solution?

    I've been using it over a year.

    What was my experience with deployment of the solution?

    There have been no issues with the deployment.

    What do I think about the stability of the solution?

    There have been no issues with the stability.

    What do I think about the scalability of the solution?

    There have been no issues with the scalability.

    How are customer service and technical support?

    Customer Service:

    It's been 100%.

    Technical Support:

    It's been 100%.

    Which solution did I use previously and why did I switch?

    No previous solution has been used.

    How was the initial setup?

    It was straightforward to implement.

    What about the implementation team?

    We used an in-house team with help from the vendor.

    Which other solutions did I evaluate?

    No other solutions were used.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Perfecto Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free Perfecto Report and get advice and tips from experienced pros sharing their opinions.