Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.
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As of January 2026, the mindshare of Presence Technology in the CRM category
stands at 0.3%, down from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM Market Share Distribution
Product
Market Share (%)
Presence Technology
0.3%
Microsoft Dynamics CRM
2.5%
SAP CRM
2.2%
Other
95.0%
CRM
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