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JonathanShilling - PeerSpot reviewer
System Analyst II at a energy/utilities company with 1,001-5,000 employees
Real User
Great vulnerability reporting features
Pros and Cons
  • "Has great reporting features."
  • "We have some issues with how it scans patches."

What is our primary use case?

I don't use this solution directly because I'm not a security admin, but my use case is checking servers against it to see what our patching penetration looks like and whether there are any vulnerabilities that need to be cleared up. We are customers of Insight VM.

What is most valuable?

One of the great features is reporting where you know exactly what the solution has found, and you're also provided with a resolution to any problem. It's great. I also like the fact that it can go through and scan not just the Windows server but also all the Linux boxes. The same applies to Unix boxes which provide a full report regarding vulnerabilities that need to be rectified or packages that need to be applied. 

What needs improvement?

There are some issues with how it scans patches. Sometimes one patch will have been superseded by another but it won't see that, because one little key hasn't changed. 

For how long have I used the solution?

I've been using this solution for several years. 

Buyer's Guide
Rapid7 InsightVM
August 2025
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?

It's a scanning system, so of course there are resource issues. That said, it's a stable solution. 

What do I think about the scalability of the solution?

Scalability is good; it has supported all of our servers from Windows to Linux, and does it rather well. 

What other advice do I have?

I recommend reviewing the documentation and studying the built-in reports because they are a valuable resource. It's a great product that reports everything that's wrong with a system, providing detailed and high-level reports. 

I rate the solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chamindu Pramodya - PeerSpot reviewer
Network and Security engineer at a university with 1,001-5,000 employees
Real User
Top 5
Gives reliable information, risk management, including prioritization

What is our primary use case?

We'll use Rapid7 InsightVM for on-premises scanning and the virtual machine option for cloud-based environments.

How has it helped my organization?

It is a good tool for comprehensive risk management, including prioritization and remediation.

What is most valuable?

It is a great endpoint agent. It gives you reliable information about that infrastructure and offers strong accuracy for risk management. However, unlike other management tools that have improved precision testing, InsightVM requires an additional purchase for full access to some of its advanced features.

What needs improvement?

Other solutions, like Cisco, have strengths, but Rapid7 InsightVM has some solid features, such as the RapidServer Active Response, the ability to create endpoint agents, and a live dashboard. However, the main concern is the system's reliability. For instance, during a scan on an Ubuntu machine, the system mistakenly identified the OS as Windows. This kind of inaccuracy is problematic.

For how long have I used the solution?

I have been using Rapid7 InsightVM for a year. 

What do I think about the scalability of the solution?


How are customer service and support?

The response takes some time.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Rapid7 is a bit expensive.

Which other solutions did I evaluate?

Tenable has 20% lower pricing and includes built-in web application testing, which gives it an advantage over Rapid7 InsightVM.

What other advice do I have?

I recommend Tennable for small and Rapid for big enterprises.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Rapid7 InsightVM
August 2025
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Defense protection study manager at Ministère de la Défense
Real User
Top 5
Simple to use and scalable while installing scan engines in various network zones
Pros and Cons
  • "The solution works well."
  • "They should integrate the solution with multiple products."

What is our primary use case?

We use the solution for vulnerability management. We perform scanning and security patching in selected network zones utilizing it.

What is most valuable?

The solution's most valuable features are the simplicity of use, identifying vulnerable assets, and the ability to create remediation projects.

What needs improvement?

They should integrate the solution with multiple products along with ServiceNow.

For how long have I used the solution?

We have been using the solution for two or three months.

What do I think about the stability of the solution?

I rate the solution's stability as an eight.

What do I think about the scalability of the solution?

We have a few tens of users of the solution. They include IT specialists, engineers, and administrators. We can easily install scan engines in different zones of our network. But, we face difficulties pairing the scan engines to the management console. 

I rate the solution's scalability as an eight.

What about the implementation team?

The vendor team helps us install the solution.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing depends on the number of users per month as per our contract. We have a limit of scanning around 4000 appliances. It covers a sufficient scope regarding our requirements.

What other advice do I have?

The solution works well. I recommend it to others and rate it as an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Architect at a healthcare company with 11-50 employees
Real User
Easily exposes misconfigurations, flaws, or security risks
Pros and Cons
  • "The solution is automatically scheduled so it runs by itself."
  • "The solution should include a tighter integration with third-party threat modeling and threat intelligence tools."

What is our primary use case?

Our company uses the solution to discover, identify, and patch vulnerabilities or disable certain services. The solution provides the patch recommendations that we implement via another tool. 

Four team members manage the solution internally and for various clients who each have fifty users. 

What is most valuable?

The solution helps to identify lots of misconfigurations, flaws, or security risks. Anything insecure is exposed easily. 

The solution is automatically scheduled so it runs by itself. 

What needs improvement?

The solution should include a tighter integration with third-party threat modeling and threat intelligence tools. Rapid7 is the solution's own threat intelligence platform but third-party platforms would be a great addition. 

It would be nice to have patching capabilities built within the solution rather than using third-party products. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is extremely stable. 

What do I think about the scalability of the solution?

The solution is easily scalable with the purchase of additional licenses. 

How are customer service and support?

Technical support is extremely good and we get support quite fast. Technical support is rated a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very straightforward so I rate it a ten out of ten. 

What about the implementation team?

We implement the solution for customers. 

What's my experience with pricing, setup cost, and licensing?

The solution is a bit more reasonably priced than other products. 

Which other solutions did I evaluate?

Most products in this category are similar with no real difference so it all comes down to price. 

What other advice do I have?

It is important to have a strong patch management plan that prioritizes what and how you need to patch. 

The solution does the vast majority of work but you need a proper system so you can take output to your operations team for patching. A good workflow between teams is important. 

I rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2004561 - PeerSpot reviewer
Security Specialist at a financial services firm with 1,001-5,000 employees
Real User
Simple to install, user interface is both professional and user-friendly
Pros and Cons
  • "This solution's most useful feature is that it is entirely a single-page application."
  • "The drawback is that it is still not a fully SaaS solution, so you must deploy a console."

What is our primary use case?

We use Rapid7 InsightVM to increase vulnerability scanning, which is why we tried Qualys as well.

What is most valuable?

This solution's most useful feature is that it is entirely a single-page application.

The UI is both professional and user-friendly.

What needs improvement?

The drawback is that it is still not a fully SaaS solution, so you have to deploy a console.

For how long have I used the solution?

I have been working with Rapid7 InsightVM for six weeks.

What do I think about the stability of the solution?

Rapid7 InsightVM is stable.

What do I think about the scalability of the solution?

Rapid7 InsightVM is a scalable solution.

How are customer service and support?

We have two dedicated technicians to assist us.

Which solution did I use previously and why did I switch?

We are also testing Qualys. If you look at both options, I believe they are the same. Both are in the top market leader position.

Both tools have the same features. The most essential consideration in choosing one of those two experiences with it and whether it fits inside your business.

I can't decide, we are still in the comparison phases.

How was the initial setup?

It is very easy to set up.

It can be deployed in a matter of weeks.

What's my experience with pricing, setup cost, and licensing?

It is pretty expensive. It depends on what you consider pricey, however, if you only look at vulnerability management solutions, such as within VM or VMDR, there are, I suppose the prices are almost the same. But I believe you will discover that for yourself.

What other advice do I have?

Experiment with it and gain some experience with it.

I would rate Rapid7 InsightVM an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MuhammadMurtaza - PeerSpot reviewer
Information security engineer at Cyberisk
Real User
Top 5
Comprehensive vulnerability management with robust set of features, making it highly effective for enhancing security posture and mitigating risks
Pros and Cons
  • "The most valuable features are its reporting capabilities and the host discovery functionality."
  • "There is a significant learning curve, that non-technical individuals, especially those not specialized in computer science or the information security industry, might face."

What is our primary use case?

It's a vulnerability scanning tool utilized within the vulnerability management process. We employ it to conduct internal vulnerability assessments of company or organizational host IPs.

How has it helped my organization?

It aids in enhancing the overall security posture within our organization. It uncovered numerous vulnerabilities that had been overlooked, which was quite beneficial.

What is most valuable?

The most valuable features are its reporting capabilities and the host discovery functionality.

What needs improvement?

The primary issue I encountered initially with this tool was related to configuration. There is a significant learning curve, that non-technical individuals, especially those not specialized in computer science or the information security industry, might face.

For how long have I used the solution?

I have been working with it for six months.

What do I think about the stability of the solution?

I am satisfied with the stability provided.

How was the initial setup?

The initial setup went smoothly, but after completing it, I encountered difficulties when attempting to use features like the dashboard and the scan now option. Specifically, I faced challenges with scanning the host, which proved to be quite frustrating.

What about the implementation team?

The initial setup wasn't overly difficult, so it took me around one to two days due to troubleshooting issues. Overall deployment took about two to three days in total.

What other advice do I have?

I highly recommend Rapid7 as my experience with it is very positive. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Information Technology Security Specialist at Digitaltrack
Reseller
Top 5Leaderboard
Easy to use with good dashboards and decent reporting
Pros and Cons
  • "We can create our own templates."
  • "The authentication scan is not working."

What is our primary use case?

We primarily use the solution for scanning. It will support the agent and collect scanning information on particular hotspots. 

What is most valuable?

We like that you can create your own inputs using the chat.

The integration capabilities are good.

It has good reporting.

We can create our own templates.

The dashboard is very easy to use for customers. 

What needs improvement?

The firewall could be better.

We've had struggles with new scanning on Cisco routers. We have to do a lot of troubleshooting. The authentication scan is not working. 

We'd like better risk levels for assets in terms of reporting. 

For how long have I used the solution?

I've been using the solution since 2019. I've only used it for a few years at this point. 

What do I think about the stability of the solution?

The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. I'd rate the stability eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. It offers pretty high scalability. I'd rate it nine out of ten. 

Our clients are medium to large-scale businesses. 

How was the initial setup?

The initial setup is very easy. It is very customizable and easy to understand. 

I'm not sure how long the deployment took. The POC took about 30 days to allow the clients to try it out. We requested a POC to test out some use cases. 

What other advice do I have?

I'm a reseller. 

I'm not sure which version of the solution I'm using. It might be version six or seven. 

I'd recommend the solution to others. 

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Krzysztof Witko - PeerSpot reviewer
IT Security Engineer at a financial services firm with 51-200 employees
Real User
Top 20
Reliable, easy to set up, and has a good remediation feature
Pros and Cons
  • "The solution scales well."
  • "There was functionality present previously, however, currently, we can't integrate directly with Jira Service Desk - only the cloud version."

What is our primary use case?

We primarily use the solution for vulnerability management and monitoring the progress of the remediation process.

What is most valuable?

The remediation feature has been quite useful. 

It's easy to set up the solution. 

It's stable.

The solution scales well.

What needs improvement?

The solution isn't missing any features, and I haven't noticed any shortcomings. 

There was functionality present previously, however, currently, we can't integrate directly with Jira Service Desk - only the cloud version. That, or we must share to the internet on-prem Jira Service Desk. It's not easy for us since we use only the on-prem Service Desk service, and we don't straight to the internet for our service.

InsightVM can only directly connect to the internet. So, we can't use this integration and send tasks to our technical team from InsightVM. We, therefore, need better integration with Jira Service Desk. 

What do I think about the stability of the solution?

The stability has been good overall. I would rate it five out of five in terms of reliability. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is suitable for big or small organizations. We have clients of different sizes using the product. 

It's used at the engineering level, with security and administrators using it regularly.

I'd rate it five out of five in terms of the ease of scaling. 

How was the initial setup?

The solution is straightforward to set up. I'd rate it four out of five in terms of ease of implementation. 

We have one or two team members that can set up the solution. 

How long it takes to deploy depends on the customer. For a small customer, it's less than one month or sometimes two weeks. For a big customer with many assets and services, it takes two or three months to deploy.

We only need to have one or two people on hand to handle maintenance tasks. 

What's my experience with pricing, setup cost, and licensing?

The solution is not overly expensive.

What other advice do I have?

We use this solution for our clients.

We're dealing with the latest version of the product.

InsightVM is a solution based on on-prem infrastructure connected to the cloud service, so it's a hybrid solution.

Overall, it's a nice tool. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Rapid7 InsightVM Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Rapid7 InsightVM Report and get advice and tips from experienced pros sharing their opinions.