We primarily use the solution for vulnerability management.
Service Delivery Manager at a security firm with 11-50 employees
Easy to deploy and flexible licensing but the reporting could be better
Pros and Cons
- "The product is scalable."
- "From a scanning perspective, it’s great."
- "The reporting could be better."
What is our primary use case?
What is most valuable?
From a scanning perspective, it’s great. The customization associated with each and every scan is very good. It actually provides functionality from a CIS control perspective as well.
It is easy to deploy.
The product is scalable.
The solution is very stable.
What needs improvement?
The reporting could be better.
We do not need any additional features.
For how long have I used the solution?
I’ve been using the solution for two years.
Buyer's Guide
Rapid7 InsightVM
October 2026
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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What do I think about the stability of the solution?
The solution is very stable. The reliability is good. There are no bugs or glitches. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
The solution is absolutely scalable.
From a footprint perspective, there are about 780 servers. In totality, there's a license entitlement for about 1000 clients.
How are customer service and support?
Technical support has been accurate.
How was the initial setup?
The solution is straightforward to set up and simple to deploy. It’s not overly complex. We only need one technical person to handle the setup process.
How long it takes to deploy depends on multiple instances whereby multiple factors, depending on client, on-prem, et cetera. Your average deployment time would be anything from three to five days.
What about the implementation team?
As partners, we can handle the implementation.
What was our ROI?
The ROI is fair to mild.
What's my experience with pricing, setup cost, and licensing?
The licensing is market-related.
The cost depends on the number of assets per annum.
It is very flexible. What's nice about it is, from a client's perspective, the environment can either grow and you can chew up, or it can shrink, and it meets whatever needs you have.
The licensing includes technical support.
What other advice do I have?
We’re partners.
We’re always using the latest version of the solution.
There's a mix of deployments. There's an on-prem deployment in certain customer areas. However, there's also a cloud deployment from the MSSV point of view as well.
The scanner is always on-prem. The majority of the scanners that we've deployed are on-prem. Although some of the consoles are selling cloud-deployed, other consoles would be on-prem.
I’d rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager Cyber Security Services & Solutions at Trillium
User-friendly and customizable with great risk scoring feature
Pros and Cons
- "InsightVM's most valuable feature is risk scoring, a formula based on different vectors like the ease of exploitation and the availability of the machine."
- "InsightVM is easy to use, has a well-defined dashboard, and can be customized according to your needs."
- "InsightVM could be improved by providing passive scanning as an option."
What is our primary use case?
InsightVM is mainly used for vulnerability management.
What is most valuable?
InsightVM's most valuable feature is risk scoring, a formula based on different vectors like the ease of exploitation and the availability of the machine. It can be customized according to the customer's needs - for example, if they have an asset that is more vulnerable, they can adjust the risk score according to their infrastructure. It also has a very robust dashboard system and good integration.
What needs improvement?
InsightVM could be improved by providing passive scanning as an option. They could also introduce license packages for fewer than 128 users for smaller organizations.
For how long have I used the solution?
I've been using InsightVM for almost five years.
What do I think about the stability of the solution?
InsightVM is stable.
What do I think about the scalability of the solution?
InsightVM has the option of implementing the scan engine separately, which helps with scalability.
How are customer service and support?
InsightVM's technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
InsightVM is easy to implement and deploy, even for small and medium businesses.
What's my experience with pricing, setup cost, and licensing?
InsightVM's licensing starts at a minimum of 128 IPs and can scale up to over 1,000.
What other advice do I have?
InsightVM is easy to use, has a well-defined dashboard, and can be customized according to your needs. You can also segregate your assets and define IP ranges. I would give InsightVM a rating of nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Rapid7 InsightVM
October 2026
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
Country Sales Lead at securic systems
Vulnerability management solution that has a good distribution network and support in Pakistan
Pros and Cons
- "Rapid7 have a good distribution network with good support and market presence."
- "Some of our customers want to be completely cloud based, and Rapid7 doesn't offer this as an option."
What needs improvement?
Their channel program and the process of their deal registration could be improved.
Some of our customers want to be completely cloud based, and Rapid7 doesn't offer this as an option.
For how long have I used the solution?
I have used this solution for one year.
What do I think about the stability of the solution?
This solution is fairly stable.
What do I think about the scalability of the solution?
This is a scalable solution suitable for large environments.
Which solution did I use previously and why did I switch?
We initially worked with Qualys and found that Qualys has a better reputation but it is expensive. Companies with bigger budgets and who would like a cloud solution, usually prefer Qualys. This is also because of the product maturity and the research they provide.
The challenge with Qualys is that they do not have any distributors in Pakistan. They do not have an on-premises product, which caters more towards the enterprise accounts in Pakistan. I prefer going with Rapid7 for this reason. Rapid7 have a good distribution network with good support and market presence.
What other advice do I have?
My advice is to explore many options and look at the integrations available. My personal experience is that only implementing vulnerability management doesn't solve all of the problems. We also needed evaluator integrations that provide preventative measures.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Security Consultant at a tech vendor with 11-50 employees
Highly flexible, beneficial workflows, and accurate scanning
Pros and Cons
- "The most valuable features of Rapid7 InsightVM are the accurate level of scanning and the workflows are good."
- "The on-premise updates could improve from Rapid7 InsightVM."
- "The technical support is good in their knowledge, but they are a little slow."
What is our primary use case?
The main use cases of Rapid7 InsightVM are finding configuration vulnerability checks and patching recommendations. These two are the main use cases that everybody's looking for.
What is most valuable?
The most valuable features of Rapid7 InsightVM are the accurate level of scanning and the workflows are good.
What needs improvement?
The on-premise updates could improve from Rapid7 InsightVM.
For how long have I used the solution?
I have been using Rapid7 InsightVM for approximately three years.
What do I think about the scalability of the solution?
Rapid7 InsightVM is scalable. You could use it for as many assets as you like. It is very scalable and flexible.
How are customer service and support?
The technical support is good in their knowledge, but they are a little slow.
How was the initial setup?
The initial setup of Rapid7 InsightVM was straightforward.
I would rate the ease of setup of Rapid7 InsightVM a three out of five.
What other advice do I have?
I rate Rapid7 InsightVM an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Engineer at Harel Mallac Technologies Ltd
Plenty of options, reliable, and simple installation
Pros and Cons
- "The solution is good because it has a lot of options."
- "The solution could improve by being more secure."
What is our primary use case?
We use Rapid7 InsightVM mostly for VM management.
What is most valuable?
The solution is good because it has a lot of options.
What needs improvement?
The solution could improve by being more secure.
For how long have I used the solution?
I have been using Rapid7 InsightVM for approximately one month.
What do I think about the stability of the solution?
The solution has been stable.
What do I think about the scalability of the solution?
Rapid7 InsightVM is scalable.
How are customer service and support?
I have not needed to contact the support at this time.
How was the initial setup?
The installation is simple, it took us approximately six hours.
What about the implementation team?
I did the implementation myself.
What other advice do I have?
I would recommend this solution to others.
I rate Rapid7 InsightVM a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Professional services team lead at a tech services company with 1,001-5,000 employees
It performs well and is stable, but it is difficult to manage
Pros and Cons
- "The performance is good."
- "Rapid7 could be easier to manage."
- "Rapid7 could be easier to manage. When you compare it to other similar solutions, it is a bit difficult to manage."
What is our primary use case?
Rapid7 InsightVM, like Tenable, is used to enforce the vulnerability management lifecycle.
We identify the assets, scan them, prioritize them, and have a remediation plan in place to address any vulnerabilities that are discovered.
A remediator scan is performed to determine whether or not the discovered vulnerabilities have been patched.
What is most valuable?
The performance is good.
What needs improvement?
Rapid7 could be easier to manage. When you compare it to other similar solutions, it is a bit difficult to manage.
The reporting could be improved.
For how long have I used the solution?
I have been using Rapid7 InsightVM for two years.
At the time that it was used, I was using the latest version.
What do I think about the stability of the solution?
The installation is simple and quick; it only takes 10 minutes to complete.
Which solution did I use previously and why did I switch?
I have used Tenable SC and Tenable.io, and you cannot compare to Tenable SC or Tenable.io with any other vulnerability solution.
Tenable has that supremacy. It is very easy to manage and very easy to understand. You don't need any prior knowledge or experience to install it; you can do it on your own. You don't need any additional assistance or help through a search on how to install or scan your assets.
Tenable has a very powerful reporting engine but needs to be enhanced.
What other advice do I have?
Tenable is number one, Rapid7 comes second.
I would rate Rapid7 a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Officer at Umniah
It's smarter and more accurate from an application perspective
Pros and Cons
- "Using Rapid7, we can install a scan engine, we can do our VPN connections, and we can conduct internal scans of remote sites. We prefer the web application. It's smarter and more accurate from an application perspective."
- "The integration with other solutions like JIRA could be better. Perhaps there could be some additional updates in the next phase that could integrate with it, so then you can proceed with the VT much easier."
- "The integration with other solutions like JIRA could be better."
What is our primary use case?
We use a hybrid setup. Some dashboards and configurations are uploaded to the Cloud, and some of them are on-premises. The main engine is on-premises. We have about 12 customers and some of them are big companies.
What is most valuable?
There are a few main features that we are very happy with. Using Rapid7, we can install a scan engine, we can do our VPN connections, and we can conduct internal scans of remote sites. We prefer the web application. It's smarter and more accurate from an application perspective.
What needs improvement?
The integration with other solutions like JIRA could be better. Perhaps there could be some additional updates in the next phase that could integrate with it, so then you can proceed with the VT much easier.
For how long have I used the solution?
I've been using Rapid7 for about two years.
What do I think about the scalability of the solution?
From a scalability standpoint, it's good because they give you around 100%. If you want to increase your asset counts, for example, they give you permission for 100% above the limit that you pay for.
How are customer service and technical support?
Their support is very good. Technical support varies from person to person. Some cases have taken some time, but once it was escalated, everything was done well and the problem was solved. We've had some cases involving integration, remote sites, and some special configurations. They provided us with some support on all that.
How was the initial setup?
It's straightforward. Everything is like setting up Lego cubes. It doesn't take much time to deploy. The first deployment may take around an hour or two.
What's my experience with pricing, setup cost, and licensing?
The license could be a little bit cheaper. For all these features, you would expect to pay a little bit lower but around the same general price. Licenses are paid yearly. For some customers, we pay two years at a time, but mostly it's yearly.
What other advice do I have?
I would rate it nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Security Engineer at a computer software company with 51-200 employees
Provides good discovery and prioritization of vulnerabilities; unfortunately no multitenancy feature yet
Pros and Cons
- "The discovery and prioritization of vulnerabilities."
- "The discovery and prioritization of vulnerabilities is a good feature along with the investigation, the trials function, and it's also user friendly."
- "There is an annual license fee which is pretty expensive because it's price per aspect. The pricing could definitely be cheaper."
What is our primary use case?
We're mainly using this solution in-house for now and our primary use case is for Red Teaming. I'm a security engineer and we are resellers of Rapid7.
What is most valuable?
The discovery and prioritization of vulnerabilities is a good feature along with the investigation, the trials function. It's also user friendly.
What needs improvement?
The solution is not multitenancy and it would be great if they could add some of that to the platform.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It's scaled to the cloud so scalability is not an issue and it's pretty flexible.
How are customer service and technical support?
I haven't used tech support. I've done all my troubleshooting online, it offers thorough explanations.
How was the initial setup?
The initial setup is definitely straightforward.
What's my experience with pricing, setup cost, and licensing?
There is an annual license fee which is pretty expensive because it's price per aspect. The pricing could definitely be cheaper.
What other advice do I have?
If your company has the budget for this product, I would recommend it.
I rate the solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
CoFounder & Head of Technology at intuity
Professional support, absolutely stable, and easy to use and deploy
Pros and Cons
- "I really love the new platform. It is really easy to understand, use, and deploy."
- "It would be great to have a mobile application client. Currently, you have to use a mobile web browser on a device, but it is not similar to the desktop web browser in terms of user experience. It would be nice to have a mobile application to access the platform."
- "It would be great to have a mobile application client."
What is our primary use case?
We are using InsightVM for vulnerability management services. We use it for providing professional services to our customers, and we also use it for our internal use.
We do on-premises and cloud deployments.
What is most valuable?
I really love the new platform. It is really easy to understand, use, and deploy.
Their support is very professional and good at troubleshooting issues.
What needs improvement?
It would be great to have a mobile application client. Currently, you have to use a mobile web browser on a device, but it is not similar to the desktop web browser in terms of user experience. It would be nice to have a mobile application to access the platform.
It would be nice to have someone in the technical support team who speaks Italian.
For how long have I used the solution?
We have been in a partnership with Rapid7 for five years.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
It is scalable. We have 40 customers who are using this solution.
How are customer service and technical support?
Their technical support is great, but it would be nice to have someone in the technical support team who speaks Italian.
We speak Italian with Safeguy. So, sometimes, Safeguy's technical teams also help us.
How was the initial setup?
Its initial setup is easy and quick. We are typically able to deploy it in a couple of hours.
We have 15 certified and dedicated engineers to handle its deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
In some cases, we procure the licenses. In some cases, the customers directly buy the license from Rapid7.
What other advice do I have?
I would rate Rapid7 InsightVM a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Consultant at a tech services company with 11-50 employees
Good visibility in the event of an attack
Pros and Cons
- "When it comes to the process, installation is very easy and does not take long."
- "The solution has very good integration, so I see no need for improvements in this regard at present."
- "All products have room for increased security and Rapid7 InsightVM is no exception."
What is our primary use case?
The solution is similar to Tenable, but Rapid7 also comes with Insight - Detection and Response, which integrates with InsightVM. This alerts the customer in the event of an attack or updates him about the status of a vulnerability. The solution provides increased visibility in the environment when integrating between these two products.
What needs improvement?
All products have room for increased security and Rapid7 InsightVM is no exception. This is why I do not give a perfect score to any product on principle.
For how long have I used the solution?
We have been using Rapid7 InsightVM for a couple of months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have plans to increase its usage.
Which solution did I use previously and why did I switch?
I have some experience with Tenable Nessus, although I did not use it on a professional basis.
How was the initial setup?
When it comes to the process, installation is very easy and does not take long. As a matter of course, installing a VM and connecting to a portal is easy. That is all that is needed. Time-wise, this may take an hour. Once the portal and scanner are connected one can start getting the environment.
What's my experience with pricing, setup cost, and licensing?
The license is annual and this is the optimal approach when it comes to most software.
What other advice do I have?
The solution is hybrid, meaning that if installation is required it must be done on the environment itself, on-premises, the portal being cloud-based.
The solution has very good integration, so I see no need for improvements in this regard at present.
I have no issues with the stability, security, user interface, reporting, monitoring board or Techstar reports. These are all good.
The documentation is quite detailed and straightforward. It is provided to me via the internet.
Off the top of my head, I cannot think of anything needing improvement.
We have a single customer who is utilizing the solution, but he makes use of IDR, not IVM.
I would recommend the solution to others.
I rate Rapid7 InsightVM as an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: October 2026
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