InsightVM is mainly used for vulnerability management.
Senior Manager Cyber Security Services & Solutions at Trillium
User-friendly and customizable with great risk scoring feature
Pros and Cons
- "InsightVM's most valuable feature is risk scoring, a formula based on different vectors like the ease of exploitation and the availability of the machine."
- "InsightVM is easy to use, has a well-defined dashboard, and can be customized according to your needs."
- "InsightVM could be improved by providing passive scanning as an option."
- "InsightVM could be improved by providing passive scanning as an option."
What is our primary use case?
What is most valuable?
InsightVM's most valuable feature is risk scoring, a formula based on different vectors like the ease of exploitation and the availability of the machine. It can be customized according to the customer's needs - for example, if they have an asset that is more vulnerable, they can adjust the risk score according to their infrastructure. It also has a very robust dashboard system and good integration.
What needs improvement?
InsightVM could be improved by providing passive scanning as an option. They could also introduce license packages for fewer than 128 users for smaller organizations.
For how long have I used the solution?
I've been using InsightVM for almost five years.
Buyer's Guide
Rapid7 InsightVM
March 2026
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What do I think about the stability of the solution?
InsightVM is stable.
What do I think about the scalability of the solution?
InsightVM has the option of implementing the scan engine separately, which helps with scalability.
How are customer service and support?
InsightVM's technical support is very good.
How was the initial setup?
InsightVM is easy to implement and deploy, even for small and medium businesses.
What's my experience with pricing, setup cost, and licensing?
InsightVM's licensing starts at a minimum of 128 IPs and can scale up to over 1,000.
What other advice do I have?
InsightVM is easy to use, has a well-defined dashboard, and can be customized according to your needs. You can also segregate your assets and define IP ranges. I would give InsightVM a rating of nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Country Sales Lead at securic systems
Vulnerability management solution that has a good distribution network and support in Pakistan
Pros and Cons
- "Rapid7 have a good distribution network with good support and market presence."
- "Rapid7 have a good distribution network with good support and market presence."
- "Some of our customers want to be completely cloud based, and Rapid7 doesn't offer this as an option."
- "Some of our customers want to be completely cloud based, and Rapid7 doesn't offer this as an option."
What needs improvement?
Their channel program and the process of their deal registration could be improved.
Some of our customers want to be completely cloud based, and Rapid7 doesn't offer this as an option.
For how long have I used the solution?
I have used this solution for one year.
What do I think about the stability of the solution?
This solution is fairly stable.
What do I think about the scalability of the solution?
This is a scalable solution suitable for large environments.
Which solution did I use previously and why did I switch?
We initially worked with Qualys and found that Qualys has a better reputation but it is expensive. Companies with bigger budgets and who would like a cloud solution, usually prefer Qualys. This is also because of the product maturity and the research they provide.
The challenge with Qualys is that they do not have any distributors in Pakistan. They do not have an on-premises product, which caters more towards the enterprise accounts in Pakistan. I prefer going with Rapid7 for this reason. Rapid7 have a good distribution network with good support and market presence.
What other advice do I have?
My advice is to explore many options and look at the integrations available. My personal experience is that only implementing vulnerability management doesn't solve all of the problems. We also needed evaluator integrations that provide preventative measures.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Rapid7 InsightVM
March 2026
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Material Coordinator at a energy/utilities company with 1,001-5,000 employees
Useful reports, stable, and good vendor support
Pros and Cons
- "The reports in Rapid7 InsightVM are useful when compared to competitors."
- "The reports in Rapid7 InsightVM are useful when compared to competitors."
- "Rapid7 InsightVM could be easier to use for those who are using it for the first time."
- "Rapid7 InsightVM could be easier to use for those who are using it for the first time."
What is our primary use case?
We are using Rapid7 InsightVM to have a vulnerability assessment solution in our organization to overcome the audit points.
How has it helped my organization?
We are at the stage where we are deciding if the solution will be useful for us or not.
We generate the reports for our IT sessions and try to take the recommended actions. After the action is made, we generate another report to check if this action covers the vulnerability points or not.
What is most valuable?
The reports in Rapid7 InsightVM are useful when compared to competitors.
What needs improvement?
Rapid7 InsightVM could be easier to use for those who are using it for the first time.
The updates should be fixed in the next release.
For how long have I used the solution?
I have been using Rapid7 InsightVM for a few months.
What do I think about the stability of the solution?
The stability of Rapid7 InsightVM has been fine in the three months we have used it.
What do I think about the scalability of the solution?
We are using a virtual environment with Rapid7 InsightVM and we can expand it if we want.
We have approximately three people using this solution in my company. We use the solution weekly or monthly. We would increase the use of the solution if our tests go well.
How are customer service and support?
The support that we are receiving at this time is from our partner who handles the issue with the vendor if needed.
How was the initial setup?
The initial setup was not straightforward because it was our first time doing it.
We did a POC first and this took us two months to make the environment. After we received the license we went into production.
What about the implementation team?
We had a partner help us with the implementation of Rapid7 InsightVM.
We have an IT department that does the maintenance and support of Rapid7 InsightVM.
What's my experience with pricing, setup cost, and licensing?
We have an annual license to use Rapid7 InsightVM and if we want to extend it, we will possibly choose more than one year.
What other advice do I have?
I recommend this solution to others and for them to use a partner for the implementation. It can be difficult for the first time.
I rate Rapid7 InsightVM an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Analyst at a financial services firm with 1,001-5,000 employees
Could be better on the cloud side and offer more reporting, overall - recommended to check other options
Pros and Cons
- "The feature that I have found most valuable is its dashboards."
- "The feature that I have found most valuable is its dashboards."
- "There is room for improvement on its cloud side. In the next release I would like to see better reporting."
- "Their customer support is really bad. On a scale of 1 to 10 I would probably give it a 1."
What is our primary use case?
We use it for vulnerability scanning.
What is most valuable?
The feature that I have found most valuable is its dashboards.
What needs improvement?
There is room for improvement on its cloud side.
In the next release I would like to see better reporting.
For how long have I used the solution?
I have been using Rapid7 InsightVM for seven years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
Rapid7 InsightVM is scalable.
In my company, it is just my team of less than five people using it.
It requires one engineer for deployment and maintenance of the solution.
We do not have plans to increase the usage of the solution in the future.
How are customer service and support?
Their customer support is really bad. On a scale of 1 to 10 I would probably give it a 1.
How was the initial setup?
The initial cloud setup was difficult. It took months even though we worked with their professional services.
What about the implementation team?
We used a consultant to implement.
What was our ROI?
We had a good return, but it could be better.
What's my experience with pricing, setup cost, and licensing?
We pay 100,000 yearly.
What other advice do I have?
We are thinking about changing right now. We have always used Rapid7, but we are thinking about changing now.
My advice to anyone considering Rapid7 InsightVM is to look at the other vendors first.
On a scale of one to ten, I would give Rapid7 InsightVM a 3.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Professional services team lead at a tech services company with 1,001-5,000 employees
It performs well and is stable, but it is difficult to manage
Pros and Cons
- "The performance is good."
- "The performance is good."
- "Rapid7 could be easier to manage."
- "Rapid7 could be easier to manage. When you compare it to other similar solutions, it is a bit difficult to manage."
What is our primary use case?
Rapid7 InsightVM, like Tenable, is used to enforce the vulnerability management lifecycle.
We identify the assets, scan them, prioritize them, and have a remediation plan in place to address any vulnerabilities that are discovered.
A remediator scan is performed to determine whether or not the discovered vulnerabilities have been patched.
What is most valuable?
The performance is good.
What needs improvement?
Rapid7 could be easier to manage. When you compare it to other similar solutions, it is a bit difficult to manage.
The reporting could be improved.
For how long have I used the solution?
I have been using Rapid7 InsightVM for two years.
At the time that it was used, I was using the latest version.
What do I think about the stability of the solution?
The installation is simple and quick; it only takes 10 minutes to complete.
Which solution did I use previously and why did I switch?
I have used Tenable SC and Tenable.io, and you cannot compare to Tenable SC or Tenable.io with any other vulnerability solution.
Tenable has that supremacy. It is very easy to manage and very easy to understand. You don't need any prior knowledge or experience to install it; you can do it on your own. You don't need any additional assistance or help through a search on how to install or scan your assets.
Tenable has a very powerful reporting engine but needs to be enhanced.
What other advice do I have?
Tenable is number one, Rapid7 comes second.
I would rate Rapid7 a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Officer at Umniah
It's smarter and more accurate from an application perspective
Pros and Cons
- "Using Rapid7, we can install a scan engine, we can do our VPN connections, and we can conduct internal scans of remote sites. We prefer the web application. It's smarter and more accurate from an application perspective."
- "Using Rapid7, we can install a scan engine, we can do our VPN connections, and we can conduct internal scans of remote sites."
- "The integration with other solutions like JIRA could be better. Perhaps there could be some additional updates in the next phase that could integrate with it, so then you can proceed with the VT much easier."
- "The integration with other solutions like JIRA could be better."
What is our primary use case?
We use a hybrid setup. Some dashboards and configurations are uploaded to the Cloud, and some of them are on-premises. The main engine is on-premises. We have about 12 customers and some of them are big companies.
What is most valuable?
There are a few main features that we are very happy with. Using Rapid7, we can install a scan engine, we can do our VPN connections, and we can conduct internal scans of remote sites. We prefer the web application. It's smarter and more accurate from an application perspective.
What needs improvement?
The integration with other solutions like JIRA could be better. Perhaps there could be some additional updates in the next phase that could integrate with it, so then you can proceed with the VT much easier.
For how long have I used the solution?
I've been using Rapid7 for about two years.
What do I think about the scalability of the solution?
From a scalability standpoint, it's good because they give you around 100%. If you want to increase your asset counts, for example, they give you permission for 100% above the limit that you pay for.
How are customer service and technical support?
Their support is very good. Technical support varies from person to person. Some cases have taken some time, but once it was escalated, everything was done well and the problem was solved. We've had some cases involving integration, remote sites, and some special configurations. They provided us with some support on all that.
How was the initial setup?
It's straightforward. Everything is like setting up Lego cubes. It doesn't take much time to deploy. The first deployment may take around an hour or two.
What's my experience with pricing, setup cost, and licensing?
The license could be a little bit cheaper. For all these features, you would expect to pay a little bit lower but around the same general price. Licenses are paid yearly. For some customers, we pay two years at a time, but mostly it's yearly.
What other advice do I have?
I would rate it nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Cyber Security Engineer at a manufacturing company with 5,001-10,000 employees
Good reporting, useful automation features, and has good technical support
Pros and Cons
- "It's a relevant management tool."
- "The report generating and the scanning are very helpful."
- "I would like to see more integration."
- "I would like to see more integration."
What is our primary use case?
We use this solution for our internal server for scanning. We can scan for vulnerabilities and locate them.
We also generate reports for the patching team. We assign tasks to the patching team.
What is most valuable?
It's a relevant management tool.
It has some useful automation features. The report generating and the scanning are very helpful.
What needs improvement?
It would be very helpful to have integration. There are many plugins that can be used for tasks that would help the visibility and be able to locate the exact problem.
I would like to see more integration.
I would also like to see more flexibility when scheduling the scans. We should be able to schedule scans when we want them to be scheduled. Currently, they have to be scheduled before a certain day of the week.
For how long have I used the solution?
I have been using Rapid7 InsightVm for six months during my internship.
What do I think about the stability of the solution?
Rapid7 InsightVM is a stable product.
What do I think about the scalability of the solution?
We have no issues with the scalability of this solution. We have a vulnerability management team of four who are using it, and in our organization, we have approximately 20 people, including management.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
I have used Tenable Nessus previously for my personal projects. I used it for scanning for my projects in college.
How was the initial setup?
I was not involved in the installation. It was already installed previously.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a yearly basis.
What other advice do I have?
I would recommend this solution to others, but more integration features would be more helpful.
I would rate Rapid7 InsightVM an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CoFounder & Head of Technology at intuity
Professional support, absolutely stable, and easy to use and deploy
Pros and Cons
- "I really love the new platform. It is really easy to understand, use, and deploy."
- "I really love the new platform, it is really easy to understand, use, and deploy."
- "It would be great to have a mobile application client. Currently, you have to use a mobile web browser on a device, but it is not similar to the desktop web browser in terms of user experience. It would be nice to have a mobile application to access the platform."
- "It would be great to have a mobile application client."
What is our primary use case?
We are using InsightVM for vulnerability management services. We use it for providing professional services to our customers, and we also use it for our internal use.
We do on-premises and cloud deployments.
What is most valuable?
I really love the new platform. It is really easy to understand, use, and deploy.
Their support is very professional and good at troubleshooting issues.
What needs improvement?
It would be great to have a mobile application client. Currently, you have to use a mobile web browser on a device, but it is not similar to the desktop web browser in terms of user experience. It would be nice to have a mobile application to access the platform.
It would be nice to have someone in the technical support team who speaks Italian.
For how long have I used the solution?
We have been in a partnership with Rapid7 for five years.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
It is scalable. We have 40 customers who are using this solution.
How are customer service and technical support?
Their technical support is great, but it would be nice to have someone in the technical support team who speaks Italian.
We speak Italian with Safeguy. So, sometimes, Safeguy's technical teams also help us.
How was the initial setup?
Its initial setup is easy and quick. We are typically able to deploy it in a couple of hours.
We have 15 certified and dedicated engineers to handle its deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
In some cases, we procure the licenses. In some cases, the customers directly buy the license from Rapid7.
What other advice do I have?
I would rate Rapid7 InsightVM a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
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sharing their opinions.
Updated: March 2026
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