The use cases for Red Hat Integration are integration and transformation.
What is our primary use case?
What is most valuable?
Real-time event streaming is good because you can do real-time data insight, monitor any event that happens, take the action, and provide a real-time dashboard based on certain data.
They help simplify integration tasks.
What needs improvement?
The disadvantage of Red Hat Integration is that it has to be tightly coupled to the OpenShift platform, so I couldn't run it on any platform other than OpenShift.
For how long have I used the solution?
I've been dealing with Red Hat Integration for more than five years.
What was my experience with deployment of the solution?
Installation is not complicated as long as you understand the entire architecture and the entire platform; it should be quite manageable.
What do I think about the stability of the solution?
I would rate the stability of Red Hat Integration as eight.
What do I think about the scalability of the solution?
I would rate the scalability as eight.
How are customer service and support?
The quality of the support is middle only; I would rate it as six.
The reason for a seven is because there is no local support in Malaysia.
The problem lies with the response time, which is moderate only; it's not very fast to respond.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Software AG is more on-premises, while Red Hat Integration is easier when the customer needs to migrate to the cloud environment.
Which other solutions did I evaluate?
I might have worked with Software AG.
What other advice do I have?
I am still a reseller for IBM products today.
I focus on integration solutions. For integration, my clients are using CP4I. For CP4I, I'm using ACE-S, API Connect, and MQ. These are the three products I'm selling from IBM.
My clients are using IBM App Connect on-premises.
I basically sell open source, specifically Red Hat Integration for integration purposes. Red Hat Integration is part of the Red Hat Integration bundle, which includes two different software solutions bundled together with Red Hat. It's bundled with the OpenShift plus the foundation.
I am a Principal Solution Architect.
I would be available for them to reach out by email for any questions or comments regarding my review. I want to be a reference for them.
I rate Red Hat Integration an eight out of ten.
Which deployment model are you using for this solution?
On-premises

