Resolver GRC Suite Reviews

I use Resolver GRC Suite for complete document management for risk management policies, third-party risk management, and the complete risk assessment, RCSA. Everything is managed in this operational system.

The third-party risk management, contract management, and KCSA management features are very effective. The contract management feature captures every aspect of the contract and reminds me before the due date, which is very helpful.

Resolver GRC Suite does not have AI functionality, and maybe that could add some value.

I have been using Resolver GRC Suite for approximately one year.

Resolver GRC Suite is stable and reliable.

For my needs, Resolver GRC Suite is very scalable, but I am not sure about its scalability on a larger scale.

I have never contacted the technical support of Resolver GRC Suite.

Positive

I have not evaluated any other risk management tools before using Resolver GRC Suite.

I'm a user only and am not aware of the setup process as it is managed by other teams.

Resolver GRC Suite is a good management tool. I recommend that those who want to use it should have a basic understanding. My overall rating for Resolver GRC Suite is eight out of ten.

Before we implemented GRC Suite, our reports were scattered everywhere. We didn't have enough control over the evidence and artifacts that we need to provide to the auditor. Now we have centralized storage and solid reporting.

The dashboard is nice. We can provide different levels of access to users based on their titles, privileges, rights, etc. It streamlines the process of auditing and technical compliance.

GRC Suite could have better third-party risk assessment. Maybe they can have a module that can perform certain jobs like security incident and vulnerability management because I haven't seen this module on their platform. They have modules for other functions, such as risk management compliance and governance, and they have servers in the system.

I've only used GRC Suite for two months.

So far, so good. We haven't had any issues since we implemented it.

Resolver's support has been great so far. They have to respond in the time specified in the SLA. Thus far, there haven't been any delays in violation of the terms and conditions of the SLA.

The setup was straightforward because we were well prepared. We spent three months discussing GRC Suite's technical capabilities and how we wanted to set it up. The planning took a lot of time. We defined our specific technical requirements and the scope of the work, so we moved forward based on our precise needs. We understood what we wanted, and that made the implementation smooth.

We evaluated some other options, like RSA Archer, which is a large, complex platform. MetricStream also wasn't a good fit for us. GRC Suite was the easiest of all the products we tried. We like an easy implementation.

I rate GRC Suite eight out of 10. It's an excellent product. Maybe we need to do more work to customize it and adopt specialized design templates, reporting, and dashboards. Also, we still need to integrate it with various vendors and platforms. If you're thinking about trying GRC Suite, my advice is to know what you need. Don't leave it up to the vendor to decide by themselves. It's easier if you have a narrow scope of work and a particular requirement. You must be precise about the kind of reporting and dashboards you want. Look for the easiest solution.