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Senior Manager at Delaware LLP
Real User
Jul 10, 2024
Stable product with efficient native integration capabilities
Pros and Cons
  • "The product's native integration with SAP ERP systems is particularly valuable."
  • "The product could improve by enhancing connectivity issues and speeding up response times for support queries."

What is most valuable?

The product's native integration with SAP ERP systems is particularly valuable.

What needs improvement?

The product could improve by enhancing connectivity issues and speeding up response times for support queries.

For how long have I used the solution?

I have been working with SAP for more than 15 to 20 years.

What do I think about the stability of the solution?

The product is stable. 

Buyer's Guide
SAP Business Data Cloud
July 2026
Learn what your peers think about SAP Business Data Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.

How are customer service and support?

We have contacted SAP support primarily for connectivity issues. While the support team was helpful, reaching the right executive took about a week, which could be improved.

How was the initial setup?

The initial setup took approximately three months, involving thorough integration with our SAP ERP systems.

What's my experience with pricing, setup cost, and licensing?

The platform is about 50% more expensive than Power BI.

What other advice do I have?

If the customer uses SAP ERP, I would recommend SAP Analytics Cloud. Otherwise, they should investigate other tools.

I rate it an eight. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2213898 - PeerSpot reviewer
EPM Consultant at a consultancy with 5,001-10,000 employees
Real User
Jun 20, 2023
A stable and user-friendly solution for analytics and planning
Pros and Cons
  • "The SKU, the story build all are user- friendly. For the story build one just has to drag and drop it. And for the table, you just need some sort of selections and everything there."
  • "There is plenty of room for improvement. They have different products, and you need to integrate all of them to have one functionality. For example, data extraction happens in Datasphere. Then it would be best if you had some connection between the Datasphere and the SAP Analytics Cloud to get the data, as this is causing headaches sometimes. The knowledge base and Jedox also could be more meaningful. I have tried to search for some specific knowledge base and technology base, and I didn't find them. I have learned it by trial and error. There is room to improve the integrations between the different products. The AFS, and the Data action, need improvement. Sometimes they release new tools and updates, but not in my area."

What is our primary use case?

The solution is used for planning and budgeting.

What is most valuable?

The SKU, the story build all are user- friendly. For the story build one just has to drag and drop it. And for the table, you just need some sort of selections and everything there.


What needs improvement?

There is plenty of room for improvement. They have different products, and you need to integrate all of them to have one functionality. For example, data extraction happens in Datasphere. Then it would be best if you had some connection between the Datasphere and the SAP Analytics Cloud to get the data, as this is causing headaches sometimes. The knowledge base and Jedox also could be more meaningful. I have tried to search for some specific knowledge base and technology base, and I didn't find them. I have learned it by trial and error.

There is room to improve the integrations between the different products. The AFS, and the Data action, need improvement. Sometimes they release new tools and updates, but not in my area.


For how long have I used the solution?


I have been using the solution for twelve months.



What do I think about the stability of the solution?

It is a stable product. I rate the stability a nine out of ten.


What do I think about the scalability of the solution?

It is a scalable solution. Fourteen consultants are using the SAP Cloud for planning and budgeting and are impressed with it as they did not introduce any other tool. I rate the scalability a nine out of ten.



How are customer service and support?

Since it is a stable tool we did not have to contact the technical support team.


How was the initial setup?

The initial setup is a little difficult. It takes time to learn about the Datasphere and the SEB. Actually, I have joined an ongoing project, so I didn't know how much time it would take.


What other advice do I have?

I rate the overall solution a nine out of ten.


Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP Business Data Cloud
July 2026
Learn what your peers think about SAP Business Data Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
Hesham  Essa - PeerSpot reviewer
Project Manager, SAP at MDSAP
Real User
May 31, 2023
High availability, integrates well, but lacking features
Pros and Cons
  • "The most valuable feature of SAP Analytics Cloud is its integration with SAP."
  • "SAP Analytics Cloud should improve the dashboard."

What is most valuable?

The most valuable feature of SAP Analytics Cloud is its integration with SAP.

What needs improvement?

SAP Analytics Cloud should improve the dashboard.

For how long have I used the solution?

I have been using SAP Analytics Cloud for approximately two years.

What do I think about the stability of the solution?

The stability of SAP Analytics Cloud is good.

I rate the stability of SAP Analytics Cloud a nine out of ten.

What do I think about the scalability of the solution?

We are using SAP Analytics Cloud 24 hours a day.

Which solution did I use previously and why did I switch?

I have used other solutions in the past. Microsoft Power BI has more powerful features, such as a dashboard, overall management, and maintenance.

How was the initial setup?

The initial setup of SAP Analytics Cloud can take a couple of hours.

What other advice do I have?

I recommend that companies using SAP consider not investing in separate analytics solutions in order to fully leverage the benefits of integration. This is because SAP utilizes the same database for administrative functions, such as Oracle for the ART. Consequently, the database itself does not offer significant advantages, as a connector is established between Oracle and other systems. While real-time integration is achievable, it does not adhere to the standard approach. Specifically, SAP S4HANA employs the HANA database for analytics while utilizing the Oracle database for ERP purposes. Therefore, it would be more beneficial for companies using SAP S4HANA to opt for SAP Analytics Cloud.

I rate SAP Analytics Cloud a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project manager at a tech services company with 201-500 employees
Real User
Jan 10, 2023
Stable and has a good dashboard and data extraction feature, but it could be more user-friendly, and support needs improvement
Pros and Cons
  • "What my customers like best about SAP Analytics Cloud is the dashboard because it's pretty good."
  • "One area for improvement in SAP Analytics Cloud is incorporating Python into the coding. That functionality is available, but it's not as efficient, and it's a bit difficult sometimes to do it, so that could be improved."

What is our primary use case?

We use SAP Analytics Cloud mainly to get insights into the customer data, such as what type of orders, the type of customers, and correlations among the orders. For example, we also get insights on cash flow, the frequency of orders, and causes for unfulfilled orders.

The data we get from SAP Analytics Cloud is more analytical, where we try to analyze what happened. Based on our analysis, our customers can explain the pitfalls in their current systems.

What is most valuable?

What my customers like best about SAP Analytics Cloud is the dashboard because it's pretty good.

I also find the data extraction feature, where you extract data to an Excel sheet, useful.

What needs improvement?

One area for improvement in SAP Analytics Cloud is incorporating Python into the coding. That functionality is available, but it's not as efficient, and it's a bit difficult sometimes to do it, so that could be improved.

Compared to the IBM solution, per many of my customers, SAP Analytics Cloud is less user-friendly than IBM, so this is another area for improvement.

For how long have I used the solution?

I've worked with SAP Analytics Cloud for more than a year and still use it, though it's not every day that I use it. My usage of SAP Analytics Cloud is on and off based on the client's requirements. My company is an SAP solutions provider, but it doesn't often get requests for SAP Analytics Cloud here in India.

Looking at my period of usage for SAP Analytics Cloud, it seems long, but the actual work is not so much. Sometimes, there's none. The last time I worked with the solution was one month ago.

What do I think about the stability of the solution?

SAP Analytics Cloud is stable, so my company hasn't received many complaints from a stability point of view.

What do I think about the scalability of the solution?

The scalability of SAP Analytics Cloud is eight out of ten.

My company hasn't had the opportunity to work with enormous data because clients only had a few hundred GBs of data, so not a very big database to work with, but then, with SAP HANA coming in, it's becoming easier to deal with the data. It's much more efficient to handle larger data sets versus connecting with SAP ECC. Connecting to SAP HANA makes the process more efficient and the data transfer much more effortless.

How are customer service and support?

The support for SAP Analytics Cloud could use some improvement because if the client is pretty important, my company receives faster replies from the support team. However, it takes longer for technical support to reply and resolve the issues if the client isn't that big.

I'd rate SAP technical support as six on a scale of one to ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I was also involved in one or two projects trying to connect SAP Analytics Cloud with IBM Analytics, and it was a good experience, but I haven't worked with an IBM solution. Still, I feel IBM is more flexible because it uses different languages versus SAP Analytics Cloud, where you have to use SAP proprietary language by default. You can use other languages, but you need to do some configurations first, while IBM, out of the box, supports multiple languages, so that's the big difference between SAP Analytics Cloud and IBM Analytics.

How was the initial setup?

The initial setup for SAP Analytics Cloud was pretty easy, primarily because my company only works with SAP solutions, so connecting SAP Analytics Cloud to an SAP environment was easy, with not much hassle.

What other advice do I have?

My company works with multiple solutions, including SAP Analytics Cloud and traditional BI tools.

Because of the SAP partnership, my company doesn't get data from other systems; instead, it only uses data from SAP to create all data services.

Overall, SAP Analytics Cloud is a good solution, and if you're dealing exclusively with SAP products, then it's a good marriage. It's a seven on a scale of one to ten.

I recommend the solution to others because it's excellent. It's a good fit in the overall landscape of SAP.

My company is an SAP partner.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
ChristopherOrilogbon - PeerSpot reviewer
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
Real User
Leaderboard
Nov 30, 2022
You don't need much technical skill to set it up.
Pros and Cons
  • "It's easy to connect Analytics Cloud with other SAP solutions, and it's also effortless to deploy. You don't need much technical skill to set it up. It's as easy as setting up a tablet. I said tablet before. It's very easy to actually set up."
  • "SAP could add more templates to the platform."

What is our primary use case?

Analytics Cloud integrates your system with a platform, takes data from it, and interprets those data. We have two clients using it now.

What is most valuable?

It's easy to connect Analytics Cloud with other SAP solutions, and it's also effortless to deploy. You don't need much technical skill to set it up. It's as easy as setting up a tablet. I said tablet before. It's very easy to actually set up.

What needs improvement?

SAP could add more templates to the platform.

For how long have I used the solution?

We started using SAP Analytics in 2020, then moved the system to Azure. We decided to also use Analytics Cloud as the reporting tool. Analytics Cloud is similar to Tableau, Domo, etc.

What do I think about the stability of the solution?

Analytics Cloud is a highly stable solution.

What do I think about the scalability of the solution?

Analytics Cloud is scalable because it's cloud-based.

How was the initial setup?

Setting up Analytics Cloud is straightforward. If you use SAP solutions, you can deploy it in a week because there are templates in the system. There are reporting templates you can leverage, but you can also build a custom template in the system. It depends on the number of reports, but it shouldn't take more than a week or two.

What's my experience with pricing, setup cost, and licensing?

The license is very cheap

What other advice do I have?

I rate SAP Analytics Cloud nine out of 10. It's a very useful tool.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1601535 - PeerSpot reviewer
Intelligent Automation Manager at a tech services company with 10,001+ employees
Real User
Aug 6, 2022
A great solution that is easy to use, publish and understand
Pros and Cons
  • "Easy to use."
  • "We use both Tableau and SAP Analytics Cloud, and sometimes we find that SAP Analytics performs better than Tableau."
  • "Sometimes we have difficulty connecting to a SharePoint list."

What is our primary use case?

We have a partner relationship with SAP Analytics Cloud and use an internal domain.

What needs improvement?

The product could be improved by establishing connectivity with SharePoint because SharePoint has a similar data set that could be valuable to end users and will assist in improving the visualization of a dataset. Currently, we can connect with different major databases. However, sometimes we have difficulty connecting to a SharePoint list.

For how long have I used the solution?

We have been using this solution for a year and a half.

What do I think about the stability of the solution?

The solution is scalable.

What do I think about the scalability of the solution?

The solution is stable.

Which solution did I use previously and why did I switch?

We use both Tableau and SAP Analytics Cloud, and sometimes we find that SAP Analytics performs better than Tableau.

What other advice do I have?

I rate this product a nine out of ten because it is easy to use, publish, and understand.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Nitesh Agrawal - PeerSpot reviewer
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
Real User
Top 5
Feb 5, 2022
Good for planning and integrating with SAP systems, but needs better integration with non-SAP systems, big data, and social media
Pros and Cons
  • "Planning and integration are the most valuable features. It is useful for planning, and it is useful for integrating with on-prem or cloud SAP solutions."
  • "Its integration or connectivity with non-SAP systems, big data, and social media, such as YouTube, LinkedIn, et cetera, can be improved. This is where SAP has limited features as compared to other solutions."

What is our primary use case?

We are using it for enterprise-wide analytics. We have on-prem as well as cloud deployments.

What is most valuable?

Planning and integration are the most valuable features. It is useful for planning, and it is useful for integrating with on-prem or cloud SAP solutions. 

What needs improvement?

Its integration or connectivity with non-SAP systems, big data, and social media, such as YouTube, LinkedIn, et cetera, can be improved. This is where SAP has limited features as compared to other solutions.

There is very little documentation. They could provide additional training and resources.

For how long have I used the solution?

I have been using SAP Analytics Cloud for the last two years, but overall, I have been using analytics for the last 15 years.

What do I think about the stability of the solution?

We found it to be pretty stable over the last two years.

What do I think about the scalability of the solution?

We hope so. We have not reached a level to be able to say how good it is and how quickly scalable it is, but we believe that it would be scalable. I do not have a proof point to say that it is 100% scalable.

How are customer service and support?

So far, we've been able to resolve most of the issues on our own. Their support is average. It is not great, but it is also not bad.

How was the initial setup?

Its setup is easy.

What's my experience with pricing, setup cost, and licensing?

Its price is slightly on the higher side.

What other advice do I have?

I would rate it a seven out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Camille Maitrot - PeerSpot reviewer
Senior Manager , Team Leader Data Analytics at a tech services company with 501-1,000 employees
Real User
Feb 2, 2022
Good planning and reallocation features, average support, and not complex to deploy
Pros and Cons
  • "The planning functionality is good."
  • "The business intelligence features should be improved because there is a lack of functionality regarding that part."

What is our primary use case?

I am an SAP consultant and Analytics Cloud is one of the products that I work with. It is used for business intelligence and planning.

What is most valuable?

The planning functionality is good.

What needs improvement?

The business intelligence features should be improved because there is a lack of functionality regarding that part.

For how long have I used the solution?

I have been working with SAP Analytics Cloud for one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Scalability-wise, this is a good product.

How are customer service and support?

The technical support from SAP is average.

How was the initial setup?

The initial setup is not complex. However, the length of time required for deployment depends on the project, and what you have in the project's scope. It can take days or it can take months.

What about the implementation team?

We implement this product for our clients.

Which other solutions did I evaluate?

The BI capabilities are not competitive when compared with other BI tools.

What other advice do I have?

My advice for anybody who is looking into implementing this product is to enlist the help of consultants to get started. This is the service that my company offers.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1346667 - PeerSpot reviewer
Finance Manager
Real User
Jan 27, 2022
Cost-effective with good data integration
Pros and Cons
  • "Data integration is very good."
  • "The product has helped us to unify reporting between all departments and throughout the entire company; it has improved our organization by streamlining operations."
  • "I would like to have more tabular reporting capabilities, like page reports."

What is our primary use case?

We are using SAP Analytics for complete enterprise. We are customers and I am a business analytics manager. 

How has it helped my organization?

The product has helped us to unify reporting between all departments and throughout the entire company; it has improved our organization by streamlining operations. 

What is most valuable?

Data integration is very good. It's a very good product and cost-effective.

What needs improvement?

I would like to have more tabular reporting capabilities, like page reports. 

For how long have I used the solution?

I've been using this solution for more than two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We've had a good experience with customer support. They're active and we have an exclusive relationship manager to move us forward with the product. It provides us with extra care.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The previous solution we used was not addressing our enterprise needs. 

How was the initial setup?

The initial implementation took a week and then we gradually adopted it throughout the company. Deployment was carried out in-house and we currently have 200 users who range from C-level to end users. We have three people who help out with maintenance and they have backgrounds in engineering or architecture. 

What was our ROI?

Analytics has improved our bottom line by improving processes. 

What's my experience with pricing, setup cost, and licensing?

We get competitive rates for our licensing so I'm not complaining. 

Which other solutions did I evaluate?

We evaluated Tableau and Power BI before choosing SAP. The decision to go with SAP was connected to our underlying data. If your data is on SAP and your data warehouse is SAP Business Warehouse, as in our case, it made sense to go with SAP Analytics. 

What other advice do I have?

I think it's important to be strategy-driven based on your underlying data. If you are an SAP-based organization, this is a good solution. If you are non-SAP, then you might be better off looking at an alternative solution. 

I rate the solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1308417 - PeerSpot reviewer
Senior Consultant SAP / BW / SAP BOBJ at a tech services company with 51-200 employees
Real User
Jan 6, 2022
Easy to onboard new users with decent pricing and good reliability
Pros and Cons
  • "It offers good backup capabilities."
  • "The product is stable, there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
  • "Technical support could be more helpful and responsive."

What is our primary use case?

The solution is good for handling projects via dashboards for finishing projects and understanding budgets (if we're over or not), financials, working capital, et cetera.

What is most valuable?

If you need to give a chart for training for sales, you can show profits for the company. You can use it for smart discovery and for using data to search and give you more date information about the data and what happened when.

The pricing is decent.

The onboarding process is pretty good. 

It offers good backup capabilities. 

The solution is stable.

The scalability is there if you need it.

What needs improvement?

Technical support could be more helpful and responsive. 

For how long have I used the solution?

We've been using the solution for six years. 

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution is scalable and easy to expand.

How are customer service and support?

While technical support is okay, sometimes it takes a bit too long to get help when you open a ticket.

How was the initial setup?

It's easy to onboard users at the outset.

What was our ROI?

It's a good investment. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. It's not overly expensive. 

That said, sometimes I only need to deploy one user and it's expensive. You need to buy it in bulk, for maybe five users or more. 

What other advice do I have?

We are an implementor. 

We are using the latest version of the solution.

I'd rate the solution at a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free SAP Business Data Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free SAP Business Data Cloud Report and get advice and tips from experienced pros sharing their opinions.