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Narayansingh Bhandari - PeerSpot reviewer
Manager IT (SAP) at CLASSIC MARBLE COMPANY PRIVATE LIMITED
Real User
May 31, 2023
An intuitive tool for end users that is otherwise unstable and not recommended if there are alternatives
Pros and Cons
  • "I have found that the feature to drag and drop widgets based on the data source, and import them into stories to be valuable. This way it helps the end user to create stories themselves."
  • "Live Data Models are very slow and the setup can be improved, with tools such as Cloud Connector being inbuilt into SAP Analytics Cloud. Likewise, we need to write application code from scratch, rather than tweaking existing code, as we might with Excel macros. Moreover, when using responsive pages, the widgets get adjusted according to the mobile screen. As a result, when I place two or three KPI tiles, they can only be viewed tile-by-tile. We want to see the full dashboard on the mobile screen and zoom in to click on a particular section of the dashboard and go further into that. But displaying tile-by-tile makes it very annoying and the upper management using this dashboard might not be aware there are any more tiles to view."

What is our primary use case?

We use the product for story building. 

What is most valuable?

I have found that the feature to drag and drop widgets based on the data source, and import them into stories to be valuable. This way it helps the end user to create stories themselves.

What needs improvement?

Live Data Models are very slow and the setup can be improved, with tools such as Cloud Connector being inbuilt into SAP Analytics Cloud.

Likewise, we need to write application code from scratch, rather than tweaking existing code, as we might with Excel macros.

Moreover, when using responsive pages, the widgets get adjusted according to the mobile screen. As a result, when I place two or three KPI tiles, they can only be viewed tile-by-tile. We want to see the full dashboard on the mobile screen and zoom in to click on a particular section of the dashboard and go further into that. But displaying tile-by-tile makes it very annoying and the upper management using this dashboard might not be aware there are any more tiles to view.

For how long have I used the solution?

I have been using this solution for two years at the minimum, and I continue to use it.

Buyer's Guide
SAP Business Data Cloud
May 2026
Learn what your peers think about SAP Business Data Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,942 professionals have used our research since 2012.

What do I think about the stability of the solution?

Since the performance of the Live Data Model is slow, I would give the solution a three out of ten.

What do I think about the scalability of the solution?

The only issue with scalability is the speed of the Live Data Model. We thought we would not need the Business Warehouse tool and we could directly extract data as per HANA, but that has not been the case.

Otherwise, we haven’t tried scalability much, we only have two or three dashboards.

How are customer service and support?

We have raised a couple of queries and received responses to all of them.

Which solution did I use previously and why did I switch?

We haven’t used any similar solutions for interactive dashboard building, we are currently looking for alternatives such as Power BI and Tableau.

How was the initial setup?

The setup was okay, but Cloud Connector was required. The deployment would have taken a couple of hours or less, and it was handled by a user acquainted with Basis. I would rate the setup a six out of ten.

What other advice do I have?

I would rate the solution four out of ten, but we are still analyzing other our alternatives, which could affect the rating.

All the same, I would not recommend SAP Analytics Cloud.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1397571 - PeerSpot reviewer
Senior MIS Project Manager at a tech services company with 5,001-10,000 employees
Real User
Feb 21, 2023
Quite effective for collaborative planning but there can be speed issues with big data
Pros and Cons
  • "The solution is quite effective for collaborative planning."
  • "Sometimes there are speed issues with big deletion data."

What is our primary use case?

Our company uses the solution for planning and financial reporting. We heavily use the solution from the planning side for labor, topics, revenue, cost of sales, and operating expenses. 

We push data from group reporting to SCC and we create models for forecasting and margins. We create dashboards and allow users to comment, analyze transcripts, and compare the actual data. 

We have 150 licenses throughout our company.

What is most valuable?

The solution is quite effective for collaborative planning. 

What needs improvement?

It is time for the solution to move to SDP because it is sometimes a challenge to connect to SQL or different prompts. 

The solution requires a license to view reports but other solutions like Power BI allow you to view reports for free. 

Sometimes there are speed issues with big deletion data. The solution can be very slow in retrieving information depending on how huge the data is or how you design the model. You have to check constantly to see if there is garbage in sections that you need to clean up. 

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The solution is stable so stability is rated a seven out of ten. 

What do I think about the scalability of the solution?

The solution can be scaled by purchasing additional licenses. 

How are customer service and support?

The technical support is good so is rated a six out of ten. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Power BI, SAP BusinessObjects, and Oracle Hyperion

What's my experience with pricing, setup cost, and licensing?

The pricing is based on an annual license and is rated a four out of ten. 

Which other solutions did I evaluate?

Our ERP is SAP so we consolidated all of our tools and implemented the solution. 

What other advice do I have?

I would like to see the new upgrade. There are some things in the roadmap that I want to experience rather than relying on white papers. 

I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP Business Data Cloud
May 2026
Learn what your peers think about SAP Business Data Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,942 professionals have used our research since 2012.
Alexandre Kuntgen - PeerSpot reviewer
Associate Partner at Solveplan
Real User
Apr 26, 2024
An user-friendly solution that helps with planning and analysis
Pros and Cons
  • "The tool's most valuable features are the BI and planning functionalities. I value being able to integrate smart planning with BI for analysis. The solution is user-friendly."
  • "It seems like there's a problem with the tool's licenses. If there are a lot of users, like 200, who only use the solution once a year, paying for a full-year license for each user is expensive. There's no option for users who only use the solution occasionally."

What is most valuable?

The tool's most valuable features are the BI and planning functionalities. I value being able to integrate smart planning with BI for analysis. The solution is user-friendly. 

What needs improvement?

It seems like there's a problem with the tool's licenses. If there are a lot of users, like 200, who only use the solution once a year, paying for a full-year license for each user is expensive. There's no option for users who only use the solution occasionally.

It's like having a watch user option. I want to license users for just two months instead of a year. For example, I have 200 users, but they only need the solution for two months during a process. Even though they only use it briefly, having to pay for a full year for each user can be a problem. 

For how long have I used the solution?

I have been using the product for seven years. 

What do I think about the scalability of the solution?

I use the tool daily in my work with various processes and customer implementations. The solution is very scalable because it's a cloud-based service. When we need to add more users, I contact IT and request more. There are no issues with scaling up.

How are customer service and support?

The tool's technical support responds in a few hours. 

How would you rate customer service and support?

Neutral

What about the implementation team?

A consultant company helped us with the deployment. We relied on three consultants to help us. 

What other advice do I have?

I've worked with alternatives like Oracle in the past. When comparing solutions, I've learned that using the same platform as the actual data source is better. For example, if you're using SAP ERP, it's better to use SAP Analytics Cloud. Similarly, if you're using Oracle ERP, using Hyperion for analytics is better. The challenge often lies in integration rather than the usability of the solutions. I rate it a ten out of ten. 

I advise new users to design the business processes before starting the implementation. If you clearly understand the business processes beforehand, you will not face problems during implementation. Issues typically arise when there is a lack of clarity or understanding of these processes within the department.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1666647 - PeerSpot reviewer
Data Services Stream Lead at a retailer with 10,001+ employees
Real User
Jul 23, 2023
Good integration with other SAP products like ERP and efficient data model building
Pros and Cons
  • "Data consistency is also a notable feature; the system takes care of data consistency, so you don't need to handle it manually."
  • "Faster implementation of new functions for the new product is an area of improvement in SAP Analytics Hub."

What is our primary use case?

Our primary use cases include analytics and integration planning, dashboarding, and data reporting.

What is most valuable?

There are quite a few features I like. The interface and the ease of building the data model. Data consistency is also a notable feature; the system takes care of data consistency, so you don't need to handle it manually.

Easy integration with other systems and Ethernet support are a few of the most valuable features of SAP Analytics Hub for us.

What needs improvement?

Faster implementation of new functions for the new product is an area of improvement in SAP Analytics Hub.

For how long have I used the solution?

We have been using SAP Analytics Hub since its beginning. So, it's been 16 years. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It is a stable solution.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. 

How are customer service and support?

Customer service and support are good.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate my experience with the initial setup a seven out of ten, one being difficult and ten being easy.

What about the implementation team?

The deployment depends on the infrastructure and requirements. For us, the deployment took us a few days. Around seven to eight people were involved in the deployment process. 

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution.

What other advice do I have?

I would say if you are already using other SAP products like ERP, then SAP Analytics Hub is also a really good tool to consider. If you do not use any SAP products, then probably it's better to explore other tools first.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abdelwaheb HAFSAOUI - PeerSpot reviewer
Consultant SAP BI at Censio Karamba !
Consultant
Jan 1, 2023
Uncomplicated with a user-friendly interface and good reliability
Pros and Cons
  • "Technical support is helpful."
  • "In the live connection model, we can't create calculated dimensions, however, in the import model we can create them."

What is our primary use case?

We primarily use the solution to create financial dashboards. 

What is most valuable?

It is a good tool with a friendly interface. It is not really complicated.

The solution can scale.

Technical support is helpful. 

It's easy to set up.

We find the product to be reliable. 

The pricing is pretty good.  

What needs improvement?

Sometimes there are a few problems. For example, the direct model has two kinds of models to connect your data. There is the import data and the direct connection data.

If I want to create some calculated dimensions, it is not possible to do it when we work on the direct model. You have to import the data into the cloud in order to create some calculated dimensions. However, when we work with SAP Analytics Cloud, we can't create the calculated dimensions.

In the live connection model, we can't create calculated dimensions, however, in the import model we can create them. I would like to have this functionality in the SAP Analytics Cloud live model, also.

For how long have I used the solution?

I've been working on the solution for three months. 

What do I think about the stability of the solution?

The stability is excellent. I would rate the reliability nine or ten out of ten. 

What do I think about the scalability of the solution?

It is scalable. There are no problems. When we work on the import mode, all is good.

I'd rate the scalability eight out of ten. 

There are around 40 people using the solution, between business intelligence and EPM. 

How are customer service and support?

Technical support is good. I've never had a problem with them. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used other tools, however, only in the capacity of academic research. I've used many solutions. For example, I was working with Microsoft Business Intelligence, SSCS, SSIS, and Power BI. And I was working on Alteryx, as well as SAP BW 4HANA and Tableau.

SAP Analytics Cloud is the tool that we use for dashboarding, so I can't compare it to the SSCS, SSIS, or Alteryx. It is comparable to Tableau and Power BI. All three tools are scalable and they are not difficult to use.

There is just a little problem with SAP Analytics Cloud when we are working on the live models. Otherwise, all is good.

How was the initial setup?

I'd rate the initial setup eight out of ten. It's a very good tool that is easy to set up. It has a user-friendly interface which makes it pretty easy.

What's my experience with pricing, setup cost, and licensing?

I work on the SAP Analytics Cloud Business Intelligence license.

There is another license for the EPM, enterprise performance management. I'm working only on the Business Intelligence license, not on the EPM license.

I'm not sure of the exact pricing, however, my understanding is that it is pretty good. 

What other advice do I have?

We are SAP partners. 

I am certified in SAP Analytics Cloud. I got the certification last year.

I'd recommend the tool to others. 

In the other reporting tools, we don't find, for example, the EPM or the smart data functionality or the machine learning functionality. In SAP Analytics Cloud, it's not only a tool for creating a dashboard and a report. We can also create some machine learning applications and some EPM dashboarding. I recommend others to use itas it is a very rich tool and it is updated often. Every two or three months there is a new update.

I'd rate the solution nine out of ten. The only issue we've had is working with the live connection. Other than that, it's great. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Cornelia MBA - PeerSpot reviewer
Director - IT Finance/SAP Business One at NQ
Real User
Sep 5, 2022
Excellent visualization reports, with great stability, and immediate return on investment
Pros and Cons
  • "The reporting, dashboards, KPIs, and visualization are the most valuable."
  • "The financial reports are very easy to read at the end of the month, you can see your profits, and the reporting tools and graphs versus sending a report in Excel are great."
  • "I think it would be easier if there was another module created to retrieve only data."
  • "Technical support is only an online chat option. They need a phone number to talk to someone and they need to increase the support available."

What is our primary use case?

I am using it for the reporting features.

How has it helped my organization?

The financial reports are very easy to read at the end of the month. You can see your profits. The reporting tools and graphs versus sending a report in Excel are great. When it comes to visualization, reading a report visually instead of a number is excellent because it is going to stick with you.

What is most valuable?

The reporting, dashboards, KPIs, and visualization are the most valuable.

What needs improvement?

I think the editing can be improved. When you import and export the data you edit the report in Power Editor. However, it needs more flexibility and formulas. You have to use DAX and not everyone knows DAX.  I think it would be easier if there was another module created to retrieve only data. When you enter the data, you need a connector to take the data and transform it into your reporting tools. 

For how long have I used the solution?

I have been using SAP Analytics Cloud for the past ten years.

What do I think about the stability of the solution?

The stability of SAP Analytics Cloud is very good.

What do I think about the scalability of the solution?

The more you train people and give them good information, the more they want to put their trust in new solutions. People are used to getting an excel file for review.  It takes time and publicity to help train people about additional options that are available.

How are customer service and support?

Technical support is only an online chat option.  They need a phone number to talk to someone and they need to increase the support available.  When I had some questions it was not as helpful as it could be. It will tell you where to go on the online chat, but that has its limitations.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I was using Crystal. I switched because I had a lot of processes before I could get to the visualization option. When using SAP Analytics Cloud I just import in Excel and I have the visualization options right there. It is much easier.

How was the initial setup?

The initial setup is straightforward and did not take long to deploy.

What about the implementation team?

I did the installation myself with some customization from the Azure team.

What was our ROI?

I have seen a return on investment. The value is there instantly because you can make a decision fast when using this report. You can see right away where you want to be. Everybody will invest in this point.

What's my experience with pricing, setup cost, and licensing?

The pricing is based on a monthly or yearly basis.  There are only two options. The free option does not have many capabilities. The premium option is very expensive at five thousand dollars. I use the nine hundred and ninety-nine dollar option. There are no other additional costs involved.

Which other solutions did I evaluate?

I looked at Tableau however it has limited options in comparison to SAP Analytics Cloud.

What other advice do I have?

I would highly recommend SAP Analytics Cloud.  I would rate it a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SAP BW Senior Consultant at Capgemini
Real User
Jun 16, 2022
User-friendly, easy to build, and has a useful reporting feature
Pros and Cons
  • "SAP Analytics Cloud is a very good tool, the feature that's most useful for me is the reporting as it can be done via Google Chrome, and the solution is also very nice, user-friendly, and easy to build, making it very easy to use the features of SAP Analytics Cloud."
  • "What could be improved in SAP Analytics Cloud is integration, particularly in terms of extracting data from the source system. Currently, its data extraction mechanism doesn't have good integration and needs improvement."

What is our primary use case?

My company uses SAP Analytics Cloud to create reports for clients. I use the solution to develop reports for clients. The clients would be based out of different locations and do analytics, so I create those reports for clients through SAP Analytics Cloud.

What is most valuable?

SAP Analytics Cloud is a very good tool. The feature that's most useful for me is the reporting as it can be done via Google Chrome. The solution is also very nice, user-friendly, and easy to build. It's very easy to use the features of SAP Analytics Cloud.

What needs improvement?

What could be improved in SAP Analytics Cloud is integration, particularly in terms of extracting data from the source system. Currently, its data extraction mechanism doesn't have good integration and needs improvement.

For how long have I used the solution?

I've been working with SAP Analytics Cloud for two years now.

What do I think about the stability of the solution?

SAP Analytics Cloud is a stable tool.

What do I think about the scalability of the solution?

SAP Analytics Cloud is a scalable tool.

How are customer service and support?

I find the technical support for SAP Analytics Cloud helpful.

How was the initial setup?

SAP Analytics Cloud is easy to set up and the deployment took five to six months.

What about the implementation team?

We do the deployment in-house, but clients would still need a resource who can do support and monitoring activities. The client would not be able to handle it himself and would need an IT resource to help, but one or two resources would be enough. One or two resources are enough to maintain SAP Analytics Cloud.

What other advice do I have?

I'm a software engineer and I'm working with SAP Analytics Cloud. I'm using the latest version of the solution which was released this quarter: 2022.07.

SAP Analytics Cloud is deployed on a public cloud, but I don't know the cloud provider, so SAP must have tied up with a data center.

In my company, people who are using the tool have the role of developing it and developing reports, and currently, one hundred people are using SAP Analytics Cloud.

I would recommend SAP Analytics Cloud to others who are currently not using it because it is a very good, easy-to-use tool. It's quite user-friendly and that's the most important factor.

My rating for SAP Analytics Cloud is eight out of ten.

I'm not a customer, but a partner of SAP Analytics Cloud.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Contractor at MISA
Real User
Jan 21, 2024
An analytics solution with easy maintenance but lacks self-service analytics

What needs improvement?

SAP does not have any capability of self-service analytics. It has a GUI, which has nothing to do with end-user empowerment. It should work more on integration.

While SAP Analytics Hub doesn't directly allow manual metric creation from uploaded Excel files, it seamlessly connects to various data sources, including Excel files, to create comprehensive analytics and visualizations.

For how long have I used the solution?

I have been using SAP Analytics Hub for four to five years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution has complex architecture. There is nothing like no-code, low-code, or drag- configuration. The configuration is not easy.

I rate the solution’s scalability a five out of ten.

Which solution did I use previously and why did I switch?

I have experience with SAP Analytics Cloud, including its visual analytics and tool exchange capabilities. I've also worked with popular BI tools like Power BI, Tableau, and MicroStrategy. SAP Analytics Hub is the second worst regarding the product roadmap. SAP did not evolve with consumer requirements. They're not flexible when it comes to changing data.

What other advice do I have?

The solution’s maintenance is easy. I rate it seven out of ten.

I recommend the solution if you do not have specific business requirements, predictive data, smart data planning, or Analytics. SAP servers are easy. If you have a diverse set up with loads of data and want to curate data to create insights from different data sources, then you do not prefer SAP.

Overall, I rate the solution a five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP Business Data Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free SAP Business Data Cloud Report and get advice and tips from experienced pros sharing their opinions.