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AlejandroValencia - PeerSpot reviewer
Director of new business at PERCEPTIO S.A.S.
Real User
Jul 25, 2022
A business intelligence solution with a useful forecasting feature
Pros and Cons
  • "I like the product's capabilities. The clarity and scenarios are the main features that allow us to forecast using machine learning algorithms and make decisions."
  • "I like the product's capabilities; the clarity and scenarios are the main features that allow us to forecast using machine learning algorithms and make decisions."
  • "The price, integration, and modeling capabilities could be better. I have to use an integration engine to integrate our products and databases. SAP Analytics Cloud is made specifically for KPIs and business intelligence. The modeling capabilities are kind of poor. You always have to model the data and then present it visually in SAP Analytics Cloud. In the next release, I would like to have a lite version for planning to create scenarios quickly. For me personally, planning is the most complicated feature of SAP Analytics Cloud."
  • "The price, integration, and modeling capabilities could be better."

What is our primary use case?

I used SAP Analytics Cloud to create a functionality called Digital Boardroom, which is mainly an executive KPI form of presentation for board meetings. In Columbia in 2019, there weren't more than five implementations of this solution. All of them were made by SAP directly. 

The key solution is the implementation I made for a company with over 16,000 employees and about ten lines of business. We consolidated all the information for ten lines of businesses in the SAP Digital Boardroom.

What is most valuable?

I like the product's capabilities. The clarity and scenarios are the main features that allow us to forecast using machine learning algorithms and make decisions.

What needs improvement?

The price, integration, and modeling capabilities could be better. I have to use an integration engine to integrate our products and databases. SAP Analytics Cloud is made specifically for KPIs and business intelligence. The modeling capabilities are kind of poor. You always have to model the data and then present it visually in SAP Analytics Cloud.

In the next release, I would like to have a lite version for planning to create scenarios quickly. For me personally, planning is the most complicated feature of SAP Analytics Cloud.

For how long have I used the solution?

I have been working with SAP Analytics Cloud for about six years. 

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What do I think about the stability of the solution?

SAP Analytics Cloud is very stable. For all these years, I didn't have any issues.

What do I think about the scalability of the solution?

SAP Analytics Cloud is scalable. If you can collect data from third-party devices, then you can model the data, and it's fully scalable.

How are customer service and support?

Technical support is good.

On a scale from one to five, I would give technical support a four.

How was the initial setup?

The initial setup isn't too difficult, but it requires specific knowledge. You need at least three people to set up and maintain this solution for medium-sized projects. You need two people for data construction and one person for data management and integration.

On a scale from one to five, I would give the initial setup a four.

What's my experience with pricing, setup cost, and licensing?

SAP Analytics Cloud is expensive. The price is a big issue if you compare it with other solutions from different vendors.

What other advice do I have?

I would tell potential users to focus on the data, the source of the data, and the modeling capabilities. If you model well, you can present anything you want.

On a scale from one to ten, I would give SAP Analytics Cloud an eight.

I won't give it a ten just because of the solution's modeling capabilities and the price compared to other solutions in the market.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Santosh Pallai - PeerSpot reviewer
SAP BPC Consultant at Tech Mahindra
Real User
Jun 18, 2022
User friendly with helpful support and an easy setup
Pros and Cons
  • "The solution is stable."
  • "It's very user-friendly and intuitive for both the management and technical team - no matter who uses it, it's not too hard to deal with."
  • "The scope is limited to a few accounts."
  • "There are dimension restrictions. The scope is limited to only five to six accounts."

What is our primary use case?

I work on the planning and price planning and I create dashboards.

What is most valuable?

It is user-friendly. 

It's easy to set up.

The solution is stable.

Technical support is helpful.

It's scalable. 

What needs improvement?

We have not found any shortcomings. It does what we need it to do. However, while most of the things have been incorporated, doing data action optimization wasn't something that we could have done. We needed data action capabilities. 

The scope is limited to a few accounts. We need to limit that data in order to get enhancement in terms of performance. There are a few little challenges there. This needs to be considered in the planning stages. For example, how to enhance or limit data and look up or delete statements. You need to consider data locking and access control.

For how long have I used the solution?

I've been working with the solution for four or five months now. 

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

We have 15 to 16 people using the solution in our company currently. 

The solution is easily scalable. however, that does mean it will get more expensive. 

There are dimension restrictions. The scope is limited to only five to six accounts. That is one challenge. So we cannot have more scopes.

How are customer service and support?

Technical support has been good. They are helpful and responsive. we're satisfied with the level of support on offer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial implementation is very straightforward and simple. it's not complex. 

What's my experience with pricing, setup cost, and licensing?

I don't have the exact details of the pricing. It's my understanding that as you scale, the price will rise. 

Which other solutions did I evaluate?

We did look into other planning solutions. 

What other advice do I have?

We are using the corporate edition. I'm a user and consultant. 

I'd advise new users to use it as much as possible. It helps make it more stable and scalable. It's very user-friendly and intuitive for both the management and technical team - no matter who uses it, it's not too hard to deal with.

I'd rate the solution eight out of ten. There's still from for improvement, however, I am largely happy with the product. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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SAP BW Senior Consultant at Capgemini
Real User
Jun 16, 2022
User-friendly, easy to build, and has a useful reporting feature
Pros and Cons
  • "SAP Analytics Cloud is a very good tool. The feature that's most useful for me is the reporting as it can be done via Google Chrome. The solution is also very nice, user-friendly, and easy to build. It's very easy to use the features of SAP Analytics Cloud."
  • "SAP Analytics Cloud is a very good tool, the feature that's most useful for me is the reporting as it can be done via Google Chrome, and the solution is also very nice, user-friendly, and easy to build, making it very easy to use the features of SAP Analytics Cloud."
  • "What could be improved in SAP Analytics Cloud is integration, particularly in terms of extracting data from the source system. Currently, its data extraction mechanism doesn't have good integration and needs improvement."
  • "What could be improved in SAP Analytics Cloud is integration, particularly in terms of extracting data from the source system."

What is our primary use case?

My company uses SAP Analytics Cloud to create reports for clients. I use the solution to develop reports for clients. The clients would be based out of different locations and do analytics, so I create those reports for clients through SAP Analytics Cloud.

What is most valuable?

SAP Analytics Cloud is a very good tool. The feature that's most useful for me is the reporting as it can be done via Google Chrome. The solution is also very nice, user-friendly, and easy to build. It's very easy to use the features of SAP Analytics Cloud.

What needs improvement?

What could be improved in SAP Analytics Cloud is integration, particularly in terms of extracting data from the source system. Currently, its data extraction mechanism doesn't have good integration and needs improvement.

For how long have I used the solution?

I've been working with SAP Analytics Cloud for two years now.

What do I think about the stability of the solution?

SAP Analytics Cloud is a stable tool.

What do I think about the scalability of the solution?

SAP Analytics Cloud is a scalable tool.

How are customer service and support?

I find the technical support for SAP Analytics Cloud helpful.

How was the initial setup?

SAP Analytics Cloud is easy to set up and the deployment took five to six months.

What about the implementation team?

We do the deployment in-house, but clients would still need a resource who can do support and monitoring activities. The client would not be able to handle it himself and would need an IT resource to help, but one or two resources would be enough. One or two resources are enough to maintain SAP Analytics Cloud.

What other advice do I have?

I'm a software engineer and I'm working with SAP Analytics Cloud. I'm using the latest version of the solution which was released this quarter: 2022.07.

SAP Analytics Cloud is deployed on a public cloud, but I don't know the cloud provider, so SAP must have tied up with a data center.

In my company, people who are using the tool have the role of developing it and developing reports, and currently, one hundred people are using SAP Analytics Cloud.

I would recommend SAP Analytics Cloud to others who are currently not using it because it is a very good, easy-to-use tool. It's quite user-friendly and that's the most important factor.

My rating for SAP Analytics Cloud is eight out of ten.

I'm not a customer, but a partner of SAP Analytics Cloud.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Wonjae BAE - PeerSpot reviewer
Senior Managing Director at dfocus
Reseller
May 22, 2022
Changed the culture of meetings for our client with data-driven management
Pros and Cons
  • "One of the most outstanding features is being able to use the dashboard with a touch screen."
  • "SAP Analytics Cloud changed the culture of meetings with data-driven management for our client."
  • "SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS."
  • "SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS."

What is our primary use case?

The primary use case is for our client. We implemented the BI Analytics for the executive. SAP also works with the theater boardroom. There is another license policy, but there's more that's dedicated for the dashboard with the touch screen so they can use it for their executive meetings.

The solution is used on PC or mobile. It's deployed on a public SAP cloud.

How has it helped my organization?

SAP Analytics Cloud changed the culture of meetings with data-driven management for our client. It modernized everything.

What is most valuable?

One of the most outstanding features is being able to use the dashboard with a touch screen. The other feature is nothing special compared with BusinessObjects, but it's a cloud version and they upgrade very often with the CI/CD way. They do it automatically because it's the service, it's not like download and installation. It's different from the other BI products and it has a planning feature.

What needs improvement?

In the beginning, we had a problem with stability but it's currently fine.

SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

The cloud version is automatically scalable.

How are customer service and support?

Technical support is good.

How was the initial setup?

Setup was straightforward.

Some of our clients are interested in moving to cloud-based IT. In that case, we can recommend SAP, but some clients still want to use the on-premise for security purposes and their policies. In that case, we cannot recommend SAC, but we do recommend BusinessObjects or another on-premise solution like Tableau.

The amount of time it takes to deploy depends on the requirements, but normally it takes three months for the reporting. Of course, they need to prepare their data before implementing the BI.

Normally, two or three people are needed for the BI implementation. If it contains planning as well, it's more than that because planning is more complex than actual implementation.

What was our ROI?

From our customers' experience, we know that they are satisfied with the ROI.

They need to collect the data and make reports, but it's just one solution. After logging in, they input their planning and then it can be aggregated automatically for the HQ users. That is very time saving and effort saving.

What's my experience with pricing, setup cost, and licensing?

The price is competitive. There is a power user license and normal user license, but the normal user license is reasonable. The power user license is a bit expensive, but our client doesn't need to buy many user licenses for that.

Which other solutions did I evaluate?

Previously, we used BusinessObjects. That's the previous version of SAP, but it's been changed to SAC.

These days we are comparing the modern BI products, like Click, Tableau, and Microsoft Power BI. Those are the main competitors.

What other advice do I have?

I would rate this solution 7 out of 10. 

My advice is the same as BW/4HANA. For someone who wants to start using this solution, they need to refine their requirement in the beginning and analyze the available data and how it should be consumed in the dashboard or analytics. They need to design from the beginning. It can be just a sketch, but they need to think about it before they start implementing it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Integrator
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Jay - PeerSpot reviewer
BI Delivery Team Lead at a retailer with 10,001+ employees
Real User
Top 20
Apr 26, 2022
Easy to set up with good SAP integration capabilities but lacks maturity
Pros and Cons
  • "Technical support is helpful."
  • "The stability is quite good; it doesn't crash or freeze, there are no bugs or glitches, and it's reliable."
  • "It's lacking a bit in maturity and we find we can't run our business off it until it's improved."
  • "It's lacking a bit in maturity and we find we can't replace our existing mode 1 analytics tool until it's improved."

What is our primary use case?

We primarily use the solution for the dashboards. 

What is most valuable?

The close integration with other SAP products is great. 

The initial setup is easy.

It is quite stable.

Technical support is helpful.

The product can scale. 

What needs improvement?

It's lacking a bit in maturity and we find we can't replace our existing mode 1 analytics tool until it's improved. 

For how long have I used the solution?

I've been using the solution for 12 months. 

What do I think about the stability of the solution?

The stability is quite good. It doesn't crash or freeze. there are no bugs or glitches. It's reliable. 

What do I think about the scalability of the solution?

We have about 50 people using the solution right now. They are all business specialists. We find it to be scalable.  

How are customer service and support?

Technical support has been quite good. We haven't had any issues with them. They are helpful and responsive and we are satisfied. 

How would you rate customer service and support?

Positive

How was the initial setup?

We found the initial setup to be pretty simple and straightforward. I'd rate it four out of five in terms of ease of setup. 

The deployment took one to two months and I handled it myself. 

What about the implementation team?

I didn't need any assistance with the setup. I was able to do it on my own. 

What other advice do I have?

I'm not sure which version of the solution we're using. It's likely the latest one.

I'd advise other users that the solution isn't really mature just yet. 

Overall, I would rate the solution a 7 out of ten.  

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Segun Oyeleke - PeerSpot reviewer
SAP HANA Developer at a educational organization with 1,001-5,000 employees
Real User
Top 20
Apr 17, 2022
Data visualization tool that offers scalability for large organizations
Pros and Cons
  • "I would recommend this solution for companies that are SAP dependent with users working in this environment."
  • "I would recommend this solution for companies that are SAP dependent with users working in this environment."
  • "The general management of this solution could be improved. The graphics or icons could also be improved to allow them to integrate with other environments on the web."
  • "The general management of this solution could be improved. The graphics or icons could also be improved to allow them to integrate with other environments on the web."

What is our primary use case?

We use this solution for data visualizations.

What needs improvement?

The general management of this solution could be improved. The graphics or icons could also be improved to allow them to integrate with other environments on the web.

In a future release, it would be great to have improved connectivity to make it easier to read other kinds of metadata from other data sources.

For how long have I used the solution?

I have used this solution for two years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution, however, scalability is a matter of cost. 

How are customer service and support?

The technical support for this solution is okay. Support tickets are responded to based on priority. 

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

This solution is pricey.

What other advice do I have?

I would recommend this solution for companies that are SAP dependent with users working in this environment. If company's core applications are not SAP based, I wouldn't advise using this solution, because it's pricey. It is possible to get comparable usability with other tools that are much cheaper in the market.

I would recommend this solution for large enterprises. For small enterprises, I would rather recommend solutions such as Tableau or Power BI.  

SAP Analytics Cloud is comparatively the same as other BI tools, such as Power BI or Tableau. However, this solution has more programmability and allows you to do more application development. 

I would rate this solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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CEO at Attiva Spa
Real User
Apr 12, 2022
Stable business intelligence platform with reasonable pricing; initial setup was easy
Pros and Cons
  • "SAP Analytics Cloud is easy to create charts with, and is a stable business intelligence platform. Easy to set up solution."
  • "What I really like most about SAP Analytics Cloud is that it's very easy to create charts with it."
  • "What should be improved in SAP Analytics Cloud is the speed of importing information and data, e.g. from SAP S/4HANA. Gathering the data from the main database takes a bit of time."
  • "What should be improved in SAP Analytics Cloud is the speed of importing information and data from SAP S/4HANA, because it's what we're using."

What is our primary use case?

We're using SAP Analytics Cloud for analyzing financial and commercial information.

What is most valuable?

What I really like most about SAP Analytics Cloud is that it's very easy to create charts with it.

What needs improvement?

What should be improved in SAP Analytics Cloud is the speed of importing information and data from SAP S/4HANA, because it's what we're using. We noticed that gathering the data from the main database takes a bit of time.

Another way to improve the product is for them to let others access some information without being part of our SAP company system. If I want a customer to check information directly using SAP Analytics Cloud that would be good, because currently, it doesn't seem to me that this is possible directly in the product. Of course, there's another path to take to reach that goal, but a direct connection for external people who may want to check some information could be useful.

For how long have I used the solution?

I've been using SAP Analytics Cloud since last July.

What do I think about the stability of the solution?

SAP Analytics Cloud is a stable product.

How was the initial setup?

The initial setup for SAP Analytics Cloud was quite easy. On a scale of one to five, with five being the best, I'm rating the setup a five. I did the setup with the help of a team, e.g. not just by myself.

What's my experience with pricing, setup cost, and licensing?

I find the pricing of SAP Analytics Cloud reasonable. On a scale of one to five, with five being the best, I'm giving it a score of four out of five for the price.

Which other solutions did I evaluate?

We adopted Qlik Sense a few years ago, then we started with SAP, and after having tried SAP, we decided to stay with SAP Analytics Cloud. We discharged Qlik Sense.

What other advice do I have?

We're using SAP Analytics Cloud in our company.

I still don't have an idea on how scalable the product is.

I'm unable to give feedback on the technical support for SAP Analytics Cloud, because I don't deal directly with SAP, but with another company that assists us, and they work with SAP.

My advice to others looking into implementing SAP Analytics Cloud is for them to
check the cost of implementation, because the cost of the product is not high, but sometimes the implementation could cost a lot more, e.g. the connection to your access system could cost a lot.

I'm rating SAP Analytics Cloud nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Senior Manager at Delaware LLP
Real User
Top 20
Jul 10, 2024
Stable product with efficient native integration capabilities
Pros and Cons
  • "The product's native integration with SAP ERP systems is particularly valuable."
  • "The product could improve by enhancing connectivity issues and speeding up response times for support queries."

What is most valuable?

The product's native integration with SAP ERP systems is particularly valuable.

What needs improvement?

The product could improve by enhancing connectivity issues and speeding up response times for support queries.

For how long have I used the solution?

I have been working with SAP for more than 15 to 20 years.

What do I think about the stability of the solution?

The product is stable. 

How are customer service and support?

We have contacted SAP support primarily for connectivity issues. While the support team was helpful, reaching the right executive took about a week, which could be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup took approximately three months, involving thorough integration with our SAP ERP systems.

What's my experience with pricing, setup cost, and licensing?

The platform is about 50% more expensive than Power BI.

What other advice do I have?

If the customer uses SAP ERP, I would recommend SAP Analytics Cloud. Otherwise, they should investigate other tools.

I rate it an eight. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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