

Domo and SAP Business Data Cloud compete in the business intelligence and analytics category. Domo may have an upper hand due to its ease of use and flexibility.
Features: Domo is praised for its self-service analytics, cloud-based infrastructure, and extensive data source connections enhanced by powerful ETL tools. The App Studio offers customization, paired with AI-driven insights, although these features are not yet fully utilized. Domo also supports integration with CRM platforms and provides mobile access, contributing to its user-friendly experience. SAP Business Data Cloud offers a comprehensive suite for BI, planning, and predictive analytics. It integrates seamlessly with SAP environments and is appreciated for its Smart Predict and Smart Insights features. SAP's integration with third-party applications and robust AI capabilities add to its advantages.
Room for Improvement: Domo could benefit from aesthetic enhancements for dashboards and a more flexible pricing structure. Users express a desire for improved AI integration and easier configuration capabilities, alongside better system aesthetics. SAP Business Data Cloud users highlight the need for improvements in visualization features and predictive analytics tools, noting that implementation and maintenance costs require attention. Both platforms have room to improve pricing and user accessibility.
Ease of Deployment and Customer Service: Domo provides versatile deployment options for both Public and Private Cloud, with users generally satisfied with the implementation process. However, customer support reviews are mixed, with some users finding issue resolution slow. SAP Business Data Cloud mainly focuses on Public Cloud deployment and receives positive reviews for its technical support, praised for its reliability. While SAP offers a solid support experience, deployment complexity may require expert handling.
Pricing and ROI: Domo's pricing is seen as high, suitable for businesses that can fully utilize its functionalities. While it facilitates quick ROI through efficiency gains, cost considerations may deter smaller organizations. SAP Business Data Cloud also comes with a premium pricing model, justified by its seamless integration with SAP environments. Both solutions offer cost benefits linked to efficiency improvements but require careful consideration of pricing models for optimal ROI.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
We have saved a lot on the number of employees, and implementation time for the projects has reduced significantly since we started using the standard features of SAP Business Data Cloud.
Once the content is available, then it is a faster go-live with lesser cost in implementation, and that would give an ROI.
There is a return on investment with SAP Business Data Cloud, as it saves money because it performs results quickly and easily, facilitating integrations and speeding up operations compared to other analytics tools, thereby saving time and money.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
The technical support is a very well-organized service, with a lot of tools for me as a consultant and for the end user on how to contact SAP support and get issues solved.
For example, when I provide a set of instructions, they often simply ask me to implement those steps without checking whether they are applicable.
In SAP's policy, for the first couple of years, the product team is also part of the support team.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
SAP Analytics Cloud can be used by a small company, and it can be used by a large corporate.
Since SAP has consolidated everything on one platform, there is ample room to expand as much as needed.
There are no limitations in terms of scale, so it fits both SMB customers and enterprise customers.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
You have a chance to test it on your test tenant in small increments, so it should not break your productive reports and productive environment.
Other than during these quarterly release periods, the availability is excellent.
In a typical quarter, the availability has been over 99%; in a few cases, it dropped to around 98.5%.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family.
If SAP can come up with innovative options to reduce licensing costs, many customers would incline toward SAP Business Data Cloud.
If I compare the cost with SAP competitors, I find that when creating an enterprise data lake, if I don't use SAP Business Data Cloud and make it directly in the hyperscalers, it is pretty much cheaper than doing the same in SAP Business Data Cloud.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
If I compare the cost with SAP competitors, I find that when creating an enterprise data lake, if I don't use SAP Business Data Cloud and make it directly in the hyperscalers, it is pretty much cheaper than doing the same in SAP Business Data Cloud.
Frankly, pricing, setup cost, and licensing seem a bit high compared to other hyperscalers.
The pricing for SAP Business Data Cloud is higher compared to alternatives.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Domo has positively impacted my organization by giving everyone the ability to see different data cards and make decisions quicker without relying on BI.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
SAP Business Data Cloud has positively impacted my organization by federating SAP data, which is now available for all to use.
The main standout feature is BDC Connect, as it is very useful for sharing data without replicating to third-party tools such as Enterprise Databricks, Snowflake or even in the near future, Google BigQuery as well as Microsoft Fabric.
| Product | Mindshare (%) |
|---|---|
| SAP Business Data Cloud | 0.9% |
| Domo | 0.7% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 13 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 19 |
| Large Enterprise | 51 |
Domo provides self-service BI, enabling users to generate reports without needing a data warehouse. Its cloud-based nature enhances accessibility and performance, while offering customizable dashboards for data-driven decision-making.
Domo stands out for its robust data integration, featuring Magic ETL to streamline processes. Its AI-driven insights, extensive data connectors, and collaboration tools promote secure sharing and analytical proficiency. Although users note room for improvement in visualization, pricing, and data integration, its capabilities in generating executive dashboards and unified analytics remain prominent. Performance and user experience enhancements are desired, including improved support for large data volumes and richer data transformation tools.
What are the key features of Domo?In industries like finance, marketing, project management, and retail, organizations use Domo for crafting executive dashboards, integrating data sources, and conducting advanced analytics. Its capabilities allow them to transform data into insightful dashboards, aiding in performance tracking and actionable insights.
SAP Business Data Cloud provides cloud-based predictive analysis, robust visualization, and integrated planning capabilities with seamless SAP integration. It enhances analytics and reporting efficiency with machine learning and AI features.
SAP Business Data Cloud stands out with its user-friendly application design, leveraging TypeScript scripting for flexibility. It enables easy data integration, customizable dashboards, and collaborative planning. Renowned for its seamless connectivity and comprehensive business intelligence offerings, it is designed to support real-time analytics and planning across both on-prem and cloud environments. Improvements are anticipated in visualization features, connectivity, and third-party system integration, with calls for more customizable chart options and real-time reporting capabilities.
What are the most important features of SAP Business Data Cloud?SAP Business Data Cloud serves industries by powering cloud-based reporting, analytics, financial planning, and executive dashboards. Companies utilize it to integrate SAP and non-SAP data sources for insights and forecasts. It is applied in constructing dashboards, boardroom presentations, budgeting, and predictive analytics, supporting versatile use cases across multiple sectors.
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