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SAP Cloud Platform pros and cons

Vendor: SAP
4.0 out of 5
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Pros & Cons summary

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Prominent pros & cons

PROS

SAP Cloud Platform enables scalable and flexible integration with multiple applications, supporting customization and growth.
It offers outstanding support and dedicated customer service, contributing to better business operations.
SAP Cloud Platform provides excellent security and stability, ensuring data synchronization and real-time data capture.
The platform's web-based nature allows for easy access and use from anywhere, enhancing productivity and accessibility.
SAP Cloud Platform is praised for its robust integration options, connectivity with the SAP ecosystem, and widespread applicability for businesses of various sizes.

CONS

Improvement in connectivity to on-premise systems and support for older systems migrating to the cloud is needed.
Integration with GitHub and enhancements in data transformations are desired.
There is a need for support in connecting ERP solutions via VPN to avoid exposure.
Stability is a concern, as frequent updates can cause nervousness regarding delivery.
Pricing and licensing flexibility require significant improvement, as the existing model is deemed expensive.
 

SAP Cloud Platform Pros review quotes

Shylaraj AK - PeerSpot reviewer
May 31, 2022
It’s easy to maintain, as everything is handled by SAP.
senioras942459 - PeerSpot reviewer
Aug 14, 2024
The product's initial setup phase is pretty straightforward.
Taiwo Babalola - PeerSpot reviewer
Jul 12, 2023
The ability to build custom applications on the BTP platform, reducing customization on the SAP HANA system and improving performance and management.
Learn what your peers think about SAP Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
SN
Feb 6, 2020
SAP is an excellent company with an excellent reputation, excellent products, and dedicated customer support.
Sai Nukala - PeerSpot reviewer
Apr 29, 2024
The tool's most valuable aspects are the niche technologies and the latest editions. The way these updates are rolled out makes it easy to manage because clients and customers are not responsible for keeping everything up to date. It's SAP's responsibility, which makes it much easier to take advantage of the new features they roll out every month.
senioras942459 - PeerSpot reviewer
Aug 18, 2019
The mapping transformation allows us to connect our on-premise ECC to the cloud system.
Sajith Paul - PeerSpot reviewer
Nov 7, 2022
Though I'm not a massive fan of the SAP Cloud Platform, it has good features, such as its integration with other SAP solutions. When integrating with SAP or even the SAP sister company SuccessFactors and other companies SAP has acquired, you also enjoy data features in the SAP Cloud Platform, such as role-based permissions and other characteristics you can import from SAP.
RR
Mar 4, 2020
Scalability is one of the benefits that we have in using the product.
HP
Sep 3, 2025
The SAP Cloud Platform has been effective for us because the processing time is reduced, and we can access it easily.
Deepak Madhavan - PeerSpot reviewer
Jul 13, 2023
One of the most valuable features I have found is that the solution is secure.
 

SAP Cloud Platform Cons review quotes

Shylaraj AK - PeerSpot reviewer
May 31, 2022
The current pricing model is credit-based. We would like to have more information about the usage of the existing applications.
senioras942459 - PeerSpot reviewer
Aug 14, 2024
The product's support team has certain shortcomings, not from the solution's portal perspective but from the back-end side.
Taiwo Babalola - PeerSpot reviewer
Jul 12, 2023
One crucial aspect where SAP lags behind in flexibility is customization to suit specific business requirements. SAP needs to understand that customization is inevitable and should be more supportive of business-driven customization.
Learn what your peers think about SAP Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
SN
Feb 6, 2020
They are still developing this product. It does not really have 100% of the necessary features available to properly service business clients
Sai Nukala - PeerSpot reviewer
Apr 29, 2024
Regarding improvements, I think the user experience, specifically the developer experience during design time, could be better. Platforms like MuleSoft and Flowgear have much better design times.
senioras942459 - PeerSpot reviewer
Aug 18, 2019
Better connectivity to on-premise systems would help us to support older systems that are migrating to the cloud.
Sajith Paul - PeerSpot reviewer
Nov 7, 2022
From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform. I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors. When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment. Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform.
RR
Mar 4, 2020
My impression of the stability is that it is not good. Almost every month there is something new and that makes us nervous about delivery.
HP
Sep 3, 2025
Regarding cost, if you consider the SAP Cloud Platform, it is a little bit on the higher side. Whatever we want to purchase, it is in lakhs of rupees or crores only.
Deepak Madhavan - PeerSpot reviewer
Jul 13, 2023
What I would like to see improved is the learning curve.