SAP Master Data Governance Reviews and Pricing

Managing Solution Architect - Business Information Management at a tech services company with 10,001+ employees

Oct 28, 2015

It helps with enforcing strict workflow and audit control, but it could benefit from integration of its components through a central console.

Pros and Cons

"It has helped standardise processes, enforcing strict workflow and audit control, as well as controlling data input, and reducing duplicates."

"It could benefit from integration of its components through a central console and reduction of ABAP code for custom functions using 4GL."

What is most valuable?

Integration with ERP
Standard Content
Workflow
UI

How has it helped my organization?

It has helped standardise processes, enforcing strict workflow and audit control, as well as controlling data input, and reducing duplicates.

What needs improvement?

It could benefit from integration of its components through a central console and reduction of ABAP code for custom functions using 4GL.

For how long have I used the solution?

I've used it for eight years. We use it alongside SAP MDM.

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What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service: It's good.
Technical Support:

It's good.

Which solution did I use previously and why did I switch?

It's primarily used in SAP ERP landscapes where integration with other vendors is a challenge due to the native structures and data model of SAP ECC. Both MDM and MDG have a strong integration layer for SAP ECC instances.

How was the initial setup?

It's complex, as most implementations require ingestion of data from multiple sources, definition of matching and merging rules, creation of workflow for data entry, as well as publishing data to multiple sources.

What about the implementation team?

Implemented through my team for clients. Any implementation should have a robust business case and a supportive executive sponsor. It is imperative to understand the business requirements clearly upfront, and work with an experienced SI in a transformation type programme to get the maximum benefit.

What's my experience with pricing, setup cost, and licensing?

This is very subjective and would depend upon the type of implementation as well as the business case, degree of adoption, etc.

What other advice do I have?

SAP MDG is the only product available from SAP in the MDM space today and should be considered when working with a SAP ECC heavy landscape, or when the target environment is SAP centred.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

StephenThorne

Practice Lead at Omnitell Tech

May 19, 2024

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Is easy to integrate and has helped us reduce fraud

Pros and Cons

"The technical support should be improved."

What is our primary use case?

We've got a centralized business partner. We run it all through MDM and MGG, specifically, and we then use the PIN to distribute that business partner around two systems. But essentially, we use it for management purposes.

What is most valuable?

Certain terms of functionality and ease of integration are the most valuable features.

What needs improvement?

The technical support should be improved.

For how long have I used the solution?

I have been using SAP Master Data Governance for six months.

How are customer service and support?

I've been dealing with SAP now for over 25 years. I would rate their technical support a three or four out of ten.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup is straightforward. We use it with SAP, as well as a number of legacy ECQ systems. We also use it with an Oracle solution. We have a number of legacy solutions that were able to implement this.