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Bhupesh Akkineni - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees
Real User
Top 5
Reliable performance for ERP activities across multiple departments with high availability
Pros and Cons
  • "The most valuable features of SAP S/4HANA on AWS include its availability and performance."
  • "Currently, AWS has data centers in only a limited number of regions compared to other cloud providers like Azure or Google Cloud."

What is our primary use case?

We have one customer who is using SAP S/4HANA on AWS for their product use across almost four companies and around fifty users. They use it for all their ERP-related activities, including procurement, finance, sales, and production. All these departments use this solution for their daily activities.

How has it helped my organization?

The solution has provided us with reliable availability. We have not faced any availability issues so far.

What is most valuable?

The most valuable features of SAP S/4HANA on AWS include its availability and performance. We have not faced any latency issues, and AWS provides reliable support.

What needs improvement?

There are no current improvement areas that I can think of. However, having more data centers in different regions would be beneficial. Currently, AWS has data centers in only a limited number of regions compared to other cloud providers like Azure or Google Cloud.

Buyer's Guide
SAP S4HANA on AWS
July 2025
Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.

For how long have I used the solution?

I have used AWS for two years now.

What do I think about the stability of the solution?

The stability of the solution is excellent. We haven't seen any problems with stability.

What do I think about the scalability of the solution?

I would rate the scalability of the product as nine or nine and a half out of ten. It is highly scalable, and we have not faced any challenges in this area.

How are customer service and support?

The technical support for SAP S/4HANA on AWS is good. We haven't faced any delays or issues, and the support we received was decent and sufficient.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. We did not encounter any difficulties or challenges during the setup process.

What's my experience with pricing, setup cost, and licensing?

The pricing of SAP S/4HANA on AWS is between seven to eight, as there are other providers offering lower prices. However, maintaining a certain standard of quality justifies the cost.

What other advice do I have?

I would definitely recommend using SAP S/4HANA on AWS due to its reliability, performance, and other aspects that ensure a stable product with high availability.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
PeerSpot user
NAWAL SAXENA - PeerSpot reviewer
SAP Project Manager at Saudi Cable Company
Real User
Offers interconnected interfaces that facilitate seamless communication and data exchange
Pros and Cons
  • "The internal integration within departments and integration with third parties is simplified in the system."
  • "The manufacturing application system, it's not as user-friendly in S4HANA."

What is our primary use case?

We use this product to run our business on the cloud. Specifically, we are using the SAP product called S4HANA. We are in the cable industry, so our entire business runs on S4HANA using the APM modules, along with finances.

What is most valuable?

Firstly, it's very flexible and has interfaces that are interconnected with all the departments and modules, such as sales and distribution, warehouse management, finance, etc. It's an enterprise solution that eliminates the need to work separately for each module or department. Secondly, it promotes a paperless environment when you work with the Fiori app and workbook. You don't need a person physically moving around with papers. And thirdly, there is seamless integration between all the departments, making tasks like customer payments follow-up and vendor print follow-up much easier and less troublesome for the business. The internal integration within departments and integration with third parties is simplified in the system.

What needs improvement?

If we talk about the manufacturing application system in SAP S4HANA, it's not as user-friendly as it could be. However, if they incorporate the manufacturing issues into the inbuilt APO (Advanced Planning and Optimization), it would make it easier for us to consider and customize. For example, I would be able to directly link all the machines and enable them to go online without much effort or manual labor. That's the kind of customization I'm looking for. So, customization is the key aspect I'm hoping to see.

For how long have I used the solution?

I've been using it for almost seven to eight years. We are currently using version 409. 

What do I think about the stability of the solution?

It's quite stable and reliable, around eight out of ten. So it's a rock-solid solution.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. We currently have around 400 to 500 users.

How are customer service and support?

I believe our support is provided by SAP, and we also have an internal technical team. So not much effort is required. We don't need to run around for any troubles. The response is generally okay. Sometimes there are delays, but we understand that it's due to weekends and time differences.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Microsoft Dynamics is more commonly used in small-scale industries and for limited business integration. While it's not bad, SAP S4HANA provides better licensing and overall integration. So we found SAP S4HANA to be a better fit.

How was the initial setup?

There were no complexities. It was a smooth deployment, with no troubles at all. We completed this project in nine months. It was quite simple and straightforward, so there weren't many issues. We just followed the best practices of the system, and then we rolled it out according to our requirements.

We have a separate SAP team and a separate IT team, and we both work together in troubleshooting. Moreover, the maintenance is taken care of by SAP from the cloud, so we don't need an additional support layer. So we are not directly involved in the maintenance. It is handled automatically by the vendor.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

The pricing is on the higher end for companies. Especially for smaller companies, they might consider alternatives like Microsoft Dynamics, as it offers more cost-effective solutions.

I would rate it a three, with one being very expensive and ten being cost-effective.

This is for tentative pricing of using S/4 HANA with AWS:

What other advice do I have?

I highly recommend SAP S4HANA.

Overall, I would rate the solution an eight out of ten. It's mainly because of the pricing.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP S4HANA on AWS
July 2025
Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
Jingo Yokota - PeerSpot reviewer
Senior Manager at Deloitte
Real User
Plenty of configuration, reasonably priced, and helpful paid support
Pros and Cons
  • "The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured."
  • "If you go to AWS's site they offer training programs that are very good. SAP does not do the same, if SAP could provide some training that would be great."

What is our primary use case?

SAP S4HANA on AWS can be used for managing financials, sales, inventory, quotes, or supply chains.

What is most valuable?

The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured.

What needs improvement?

Whoever developed the current system that my clients have are no longer available and both engineers have retired, the solution's hardware has become a black box and they don't know how works. They spend an awful lot of time figuring out systems. They should reduce the ID expenditures.

If you go to AWS's site they offer training programs that are very good. SAP does not do the same, if SAP could provide some training that would be great.

There are other solutions that can connect with SAP S4HANA on AWS but there is not a lot of information that is provided on what they can do. If they could provide these details it would be helpful.

For how long have I used the solution?

I have been using SAP S4HANA on AWS for three months.

How are customer service and support?

SAP S4HANA on AWS, but in general, the response from SAP is not great unless you pay for extra services. 

Which solution did I use previously and why did I switch?

I have not used another similar solution to SAP S4HANA on AWS.

How was the initial setup?

SAP S4HANA on AWS is still difficult to configure. It requires professional help. If the client can do it themselves it would be great. The implementation needs to be a lot easier than it is today, that would be great.

I would rate the complexity of the deployment of SAP S4HANA on AWS a four out of five.

What about the implementation team?

To implementation SAP S4HANA on AWS it requires professionals. The solution does not require maintenance. However, you need foresight as to what you want to do in the future because once you set it up some things are hard to change. This aspect can be difficult.

What's my experience with pricing, setup cost, and licensing?

The price of SAP S4HANA on AWS is reasonable, given how much it costs to maintain a scratch-built system. To upgrade the support there is a fee.

What other advice do I have?

I rate SAP S4HANA on AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
PeerSpot user
Lucky  Lushaba - PeerSpot reviewer
Scrum Master at Inalpie Enterprise
Real User
Top 5Leaderboard
Easy to access database to gain insights with AI integrations
Pros and Cons
  • "We deployed the database from another team called ECC into an SAP HANA system. The implementation project took about eighteen months. That team handled the technical aspects."

    What is our primary use case?

    We were doing a migration from ECC to SAP.

    What is most valuable?

    We deployed the database from another team called ECC into an SAP HANA system. The implementation project took about eighteen months. That team handled the technical aspects. My responsibility was configuring the module for the client, ensuring it allowed them to procure materials, make purchases, and process payments.

    What needs improvement?

    How SAP S/4HANA on AWS integrates processes with business objectives is highly effective for any business, whether an SMME or a large enterprise. Their integration of business processes is among the best available. The specific integration and functionality depend on the subscription and the client's needs. SAP S/4HANA can meet various standards and client requirements. They offer human capital management, procurement, sales, distribution, and project management solutions. Each business element can be effectively managed through its modules, making SAP S/4HANA on AWS a versatile choice for any business.

    For how long have I used the solution?

    I have been using SAP S4HANA on AWS for one year.

    What do I think about the stability of the solution?

    It is quite stable once you implement it well. Once you go live with the green light from AWS, they have good technical support for their engineers. You don't have enough capability as a service provider, and you need to call them. They have several great engineers who can assist you and ensure you don't have a failing project.

    What do I think about the scalability of the solution?

    It improves your profitability. As you have designed AWS, they can assist you in ensuring that you meet your requirements.

    How are customer service and support?

    Every time we launch a ticket, they respond immediately and assist us with anything we need. I am quite impressed with their technical support.

    We use a tool called ServiceNow to log our tickets. AWS responds promptly and closes the tickets efficiently. We then rate them based on their response and our experience. I was part of the team providing feedback on their service.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Deployment is quite complex. There is a failure in terms of implementation. You didn't do due diligence to ensure that you fully understood the client's requirements and the capability of the system itself.

    What other advice do I have?

    The database is quite easy to access, making it straightforward to gain insights into areas that need development in terms of business processes and identifying gaps. It is also essential to understand the skills requirements of your workforce. You need to assess where your SAP skills are lacking and where training is needed.

    The integration with AWS helps in understanding business requirements effectively. AWS offers modules such as the Analytical Cloud Module, which can be utilized to identify areas of leakage, track revenue sources, and measure productivity and machine efficiency. 

    Implementing SAP S4HANA on AWS can be quite expensive, and a proper feasibility study is necessary. However, if you have the financial resources, it significantly assists in improving productivity, scaling your business, and enhancing the profitability and efficiency of your company.

    The AI integration is quite perfect. The recent developments we're using include HANA integrated with AI. AWS is emphasizing their analytical cloud, which allows us to draw AWS reports. They also have a Business Warehouse where you can store your information and then analyze it to create useful insights.

    Overall, I rate the solution a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
    PeerSpot user
    Microsoft ERP Manager at Alkimam Holding
    Real User
    Top 10
    Scalable, and good for retail businesses
    Pros and Cons
    • "We have found the retail business features to be the most valuable."
    • "I would rate my experience with the initial setup a three out of ten, where one is difficult and ten is easy."

    What is our primary use case?

    We use SAP S/4HANA for manufacturing, retail, and many other types of businesses.

    What is most valuable?

    We have found the retail business features to be the most valuable.

    What needs improvement?

    There is room for improvement in terms of stability. 

    For how long have I used the solution?

    I have been using it for seven years. We use the most up-to-date version.

    What do I think about the stability of the solution?

    I would rate the stability an eight out of ten. 

    What do I think about the scalability of the solution?

    I would rate the scalability an eight out of ten. Around 300 to 700 end users have been using this solution. 

    How was the initial setup?

    The initial setup is difficult. I would rate my experience with the initial setup a three out of ten, where one is difficult and ten is easy. 

    It is usually deployed on the cloud, and then it is moved to on-premises.

    The deployment takes two years. 

    What about the implementation team?

    We are the implementors. We have more than 30 people on our team. 

    Our team gets hired for the deployment process.  Our team does the maintenance.

    What's my experience with pricing, setup cost, and licensing?

    We use credit plans. I would rate the pricing a seven out of ten. There are additional costs modules-wise; it's needed for modules and any new functions.

    Which other solutions did I evaluate?

    Our organization evaluated SAP S/4HANA Cloud, extended edition (EX) before choosing SAP S/4HANA.

    What other advice do I have?

    Overall, I would rate the solution a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1834542 - PeerSpot reviewer
    Finance Business Process Improvement, Transformation and Project Management at a consultancy with self employed
    Real User
    Top 10
    High performance, impressive technology, and useful dashboards
    Pros and Cons
    • "SAP S4HANA on AWS has high performance. All the data is in one place and it's real-time. When you make an entry you don't have to wait a couple of minutes, hours, or overnight as something the batch process takes time. It is instantaneous and is available to everybody."
    • "The drawback of this tool versus an on-site tool is that you've got to upgrade the tool. The software is upgraded as it gets upgraded and you've got to be ready to change whatever processes and do whatever training you need to do."

    What is our primary use case?

    I have used SAP S4HANA on AWS. SAP S4HANA can be used on many hosting services, such as IBM RISE and Microsft Azure. When you're using someone else's hardware and being a tenant in it. Then those are some of the main players out there. You're going to become a business partner with who's hosting the software. You're a business partner with SAP, you've chosen to use SAP or whatever the ERP software is. Then it just comes down to, who you want to host your data on their servers. 

    How has it helped my organization?

    When the PO is issued, the cost center budget is reduced immediately to highlight the fact that the PO has been issued and liability has been incurred. The vendor received a PO electronically to fill and the liability is set up in the vendor. Encumbrance in the cost center reduces the available budget for that cost center and GL account expense for the amount of the issued PO. All of this happens in real-time with ACDOCA universal table in S/4 Hana where all data is stored in real-time on Hana DB.

    AWS if hosting, would be hosting and running the server but the functionality is in the way S/4 HANA stores data in columns, now using multicore processing. It uses the ACDOCA universal table. In the past, several tables had to be reconciled to get to actual GL balances and the data itself may have been updated in DB at various intervals, five minutes, ten minutes, one hour, or overnight, but with HANA it happens immediately in real-time.

    With S/4 HANA you can see a PO and that the vendor has a PO. When the AP vendor shows liability in GL, the cost center is reflecting this liability and the profit is updated. Once the Goods Receipt and invoice are received, the PO is closed and line items are cleared. Now the cost center shows the actual expense in the cost center and GL along with Profit Center. The BS AP vendor shows zero balance, the liability credit has been reversed by cash payments during disbursements and cash in bank is reduced on the balance sheet.

    The HANA DB product is running both OLTP and OLAP data in one single HANA database which in the past was in two separate databases, and actually a third report too. This speeds up the process, keeps data reporting more current and reduces the amount of server space for your data. This leads to lowering the IT cost of ownership, increasing the speed of data reporting, and reflection of transactions in GL and P&L. Data is reported in Fiori tiles or apps on your device.

    You can see AP balances, open POs, cost center actual expenses versus budget versus committed expenses from outstanding POs, and the Profit Center versus budget. You can see up-to-date AP vendor balances and all of the data in real-time. No reconciliation is needed to get to true data with ACDOCA universal table. In the past, prior to S/4, the FAGAFLXA table had mostly GL data in it but reconciliation had to take place with Asset Accounting, Material Ledger and Profitability Accounting in order for Cost Centers, Profit Areas and GL to get to correct balances.

    Now all balances can be found in a single source of truth, the ACDOCA table, with no need for reconciling. All transactions are real-time and are available instantly, with no batch running or delayed updates. Users and stakeholders can see real-time results of key indicators on their PC or devices via Fiori reporting apps.

    What is most valuable?

    SAP S4HANA on AWS has high performance. All the data is in one place and it's real-time. When you make an entry you don't have to wait a couple of minutes, hours, or overnight as something the batch process takes time. It is instantaneous and is available to everybody.

    SAP S/4HANA is vastly superior because of its technology. You have a single database that normally you would have to have relational databases sharing data between each other. You had to duplicate data three times, whereas the technology from SAP S4HANA that they've come up with called HANA database is all of this is combined into one database. Therefore the memory is the performance speed, et cetera, of accessing the data is increased by a factor of 10.

    Overall, how much memory you have to use is reduced substantially, because you don't need as much of this space because everything's combined into one place. It's a very interesting technology. Before it was this client-server database and moving around ECC R/3 was the first start of it. Now there's HANA on the back-end of the database and sitting in the front-end is Fiori which is this cloud-based application where you can have your iPhone, PC, iPad, thumb drive, or any kind of device, hooking up to the system and receive whatever data you want and it allows you to specify and modify the data. 

    If I'm a controller, I can look at want to know, such as how fast and what's going on with the accounts payable and which are outstanding. It can tell me about accounts receivable and what's the earnings per share. Whatever specific key data you want to see can be sent to you in some dashboards. 

    If you're in production you can see what's happening with production, what's going on with the supply chain, and it's all customizable and easily sent to you. It's all coming from the same exact single source of data, which is also new in the solution. It used to be in different countries, for example, if you have an entity in Germany, and they have to follow German law regulations about reporting, et cetera. You have one in France and have to follow their rules and another in the US and you have to follow the IOs and the SCC and the GAAP US accounting laws. Whereas the other ones follow their country's accounting laws and you're used to having these special ledgers, you'd have three different ledgers, for the different countries. All this is combined into one diverse ledger and accessed by everybody. All the data, there's only one set of data so there can't ever be some kind of a screw-up where somebody has different numbers than somebody else because the data has become out of sync. It's always in sync.

    For how long have I used the solution?

    I have used SAP S4HANA on AWS within the last 12 months.

    Which solution did I use previously and why did I switch?

    When comparing different hosting vendors it is hard to determine which one is the best.

    When comparing SAP S4HANA to other ERPs it is different to tell which one is the best. However, a large percentage of businesses are using SAP versus other solutions, such as Oracle. This can indicate that they are doing very well and customers are satisfied. SAP spends more on R&D making their solution better than other solutions have in revenue.

    How was the initial setup?

    There are three different ways to implement SAP S4HANA. You can do an onsite deployment where you have your own servers and you purchase the software, license it, and control everything. You have the database, data, You've got the software. You've got the hardware. You've got to manage everything.

    You can do a hybrid deployment where you have some of the hostings on AWS, Microsoft Azure, IBM, or other people who will host the server. They have the hardware and host the software for you and you can do a public version for sharing it with other people. Your database is secure. Nobody can see your data, but you're using a version of the software that everybody else is using because it has multi-customer capability. 

    The drawback of this tool versus an on-site tool is that you've got to upgrade the tool. The software is upgraded as it gets upgraded and you've got to be ready to change whatever processes and do whatever training you need to do.

    You've got some control over if you want to have private data on a private server. You could have your data more private versus public but you're still running, a tenant on the same version of the software. Then there's a completely public version where it only serves as a software as a service where you are buying timed seats within an application. Everything is being run by a third party, the hardware, database, software, et cetera. 

    Having these three different ways to implement it, the fact that this has this database is a large benefit for users. If they're using an older version you will have to upgrade at some point. For example, it is similar to having an iPhone, where Apple sends an advisory out indicating they are no longer going to support the older versions. Microsoft does the same thing, if you are using Microsoft Windows version 10 eventually they will stop supporting it because Windows 11 is the most recent version available.

    Right now that's starting to happen with the ECC, and SAP as a company wants you to be on the latest version. Since 2015, it's time for you to upgrade. We don't want to keep supporting this old version and this is what I know and understand about it.

    Even with the economy slowing down and inflation going up and this is one reason why you want to invest in IT. You have to try to reduce costs somehow. People are upgrading and it is a larger install base, there's more activity going on in that space right now. SAP S4HANA is such a drastic change in technology. Many people have changed but a lot of the larger companies weren't making the change because it meant a very large change in the organization. Most people implemented SAP and what Germany did was different than what the US did, and what France did was different than what Japan did. When they do this, they have to align on how they will do things in general, such as the P2P procure-to-pay process. Their country-specific regulator would be put in there but if you are going to do the same thing. You're all running down the same system now.

    I worked for a company, for example, that had 40 instances of SAP running, every one of them was different. That's hard to maintain. Imagine eliminating 40 different systems, and having one system. That system runs much better than the 40 in terms of speed, memory, and reporting capability. 

    What's my experience with pricing, setup cost, and licensing?

    The vendors have different pricing, ways of serving, security, and providing the service. You go and compare the offerings. Some might be better with smaller companies. For example, Microsoft Azure can handle small and medium-sized companies best but still can cover some large companies. Whereas Amazon AWS and IBM are going to cover sized companies. There's no clear advantage. Probably Amazon AWS may have been the first to be certified by SAP as a cloud-hosting partner. Then Microsoft Azure and IBM were certified at the same time. You have to partner up and be certified by the software.

    What other advice do I have?

    When choosing a solution and you're completely new to ERPs and you're going out and doing analysis, what you're looking at is many factors, such as are you a Microsoft shop where you have Office365 with Outlook, Excel, and that's your standard company-wide solution. Then you're already really comfortable with Microsoft. You might go ahead and use Microsoft Azure for hosting and database management. You could be a shop that has always used IBM since mainframes and you just love IBM so you're going to stick with them. However, I have found Amazon AWS, they have a great reputation. This is very important to me.

    Each one of the hosting vendors has its own way to provide the service and has its pros and cons. You have to know how many people are going to be using it, and what's the cost per seat. You have to do a cost analysis because they have different pricing based on what you want to do.

    I rate SAP S4HANA on AWS a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    SAP Manager - FICO at Lekkiport
    Real User
    Plenty of modules, helpful support, and simple deployment
    Pros and Cons
    • "Reporting transparency and user-friendliness are the key benefit of deploying SAP S4HANA on AWS. Furthermore, the solution offers a plethora of modules that have proven to be valuable, and there are regular updates available."
    • "There are times when the solution can become slower. The stability could improve."

    How has it helped my organization?

    Our organization has found the modules to be beneficial as we've progressively increased their usage. Initially, we began with finance, costing, procurement, and payroll, and then expanded to include planned maintenance and additional maintenance-related modules.

    What is most valuable?

    Reporting transparency and user-friendliness are the key benefit of deploying SAP S4HANA on AWS. Furthermore, the solution offers a plethora of modules that have proven to be valuable, and there are regular updates available.

    What needs improvement?

    There are times when the solution can become slower. The stability could improve.

    For how long have I used the solution?

    I have been using SAP S4HANA on AWS for approximately five years.

    What do I think about the stability of the solution?

    The stability of the solution could improve.

    I rate the stability of SAP S4HANA on AWS an eight out of ten.

    What do I think about the scalability of the solution?

    We have approximately 100 people using the solution in my organization.

    I rate the initial setup of SAP S4HANA on AWS an eight out of ten.

    How are customer service and support?

    I rate the support of SAP S4HANA on AWS a ten out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have not used another solution similar to SAP S4HANA on AWS.

    How was the initial setup?

    The setup that we have done for our business has been straightforward.

    I rate the initial setup of SAP S4HANA on AWS an eight out of ten.

    What's my experience with pricing, setup cost, and licensing?

    I rate the price of SAP S4HANA on AWS an eight out of ten.

    What other advice do I have?

    I strongly encourage organizations that are not currently using SAP S4HANA on AWS to consider implementing this software as per their budget and planning.

    I rate SAP S4HANA on AWS a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Marcel  Wagner - PeerSpot reviewer
    Industrial engineer at W-DFS
    Real User
    Top 5Leaderboard
    Though the tool offers an interesting real-time information system, it needs to improve the implementation phase
    Pros and Cons
    • "After the implementation phase of the product, it becomes a very stable tool."
    • "The product's implementation phase can be very complex for customers."

    What is our primary use case?

    My company's clients use SAP S4HANA on AWS to manage some of their daily work.

    What is most valuable?

    With SAP S4HANA on AWS, my company's clients find the real-time information system to be interesting.

    What needs improvement?

    SAP S4HANA on AWS should be standardized to make its implementation phase easier. The product's implementation phase can be very complex for customers.

    For how long have I used the solution?

    I have been using SAP S4HANA on AWS since 2015. My company has a partnership with SAP.

    What do I think about the stability of the solution?

    After the implementation phase of the product, it becomes a very stable tool.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a four out of ten.

    The capability of the product to integrate with other applications is one of the biggest problems I face when dealing with the implementation process.

    Most of my company's clients who use the solution are medium-sized businesses.

    How are customer service and support?

    The quality of the technical support provided for the product is something that depends on the managed service provider of the solution, which could be good or bad.

    I rate the technical support a five out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    Based on the opinion of my company's customers, who find the product's initial setup process to be complex, I rate the product's initial setup phase between seven to eight on a one to ten scale, where one is a difficult setup process, and ten is an easy setup process.

    The solution is deployed on the cloud and on an on-premises model.

    The solution can be deployed in a year and a half to two years.

    What was our ROI?

    It takes around four to five years of using the solution to experience a return on investment from the product.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product price a six on a one to ten scale, where one is cheap, and ten is expensive.

    What other advice do I have?

    I rate the overall tool a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free SAP S4HANA on AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
    Buyer's Guide
    Download our free SAP S4HANA on AWS Report and get advice and tips from experienced pros sharing their opinions.