Alibaba Cloud vs SAP S4HANA on AWS comparison

Alibaba and Amazon Web Services (AWS) are both solutions in the Infrastructure as a Service Clouds (IaaS) category. Alibaba is ranked #8 with an average rating of 8.0, while Amazon Web Services (AWS) is ranked #11 with an average rating of 9.2. Alibaba holds a 7.2% mindshare in ISI, compared to Amazon Web Services (AWS)’s 2.4% mindshare. Additionally, 75% of Alibaba users are willing to recommend the solution, compared to 97% of Amazon Web Services (AWS) users who would recommend it.

Alibaba Cloud

Read 19 Alibaba Cloud reviews

5,710 Views
5,653 Comparison Views

75% willing to recommend

SAP S4HANA on AWS

Read 41 SAP S4HANA on AWS reviews

2,400 Views
2,376 Comparison Views

97% willing to recommend

Alibaba Cloud

SAP S4HANA on AWS

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 16, 2024

SAP S4HANA on AWS and Alibaba Cloud compete in cloud computing, focusing on ERP and infrastructure services respectively. SAP S4HANA on AWS seems to have the technological upper hand with advanced features and robust database management, but it faces criticism for high costs, while Alibaba Cloud offers a more economical solution with flexibility for SMEs.

Features: SAP S4HANA on AWS offers high-performance capabilities with the HANA database, enabling efficient real-time processing and integration. Its AWS integration minimizes the need for extensive on-premises setups, enhancing scalability. Alibaba Cloud provides economical solutions with flexible tools similar to AWS, offering a user-friendly interface and appealing pricing for SMEs, especially in Asia.

Room for Improvement: SAP S4HANA on AWS could benefit from reduced complexity and a better user interface, alongside more comprehensive documentation and expanded cloud provider support. Alibaba Cloud needs to address latency issues outside China, improve technical support, and enhance its SDK services.

Ease of Deployment and Customer Service: SAP S4HANA on AWS offers reliable integration across various cloud environments, supported by AWS's robust infrastructure support, although costly. User satisfaction with support varies. Alibaba Cloud is noted for its simplicity in deployment within public cloud infrastructures but requires improvements in technical support and community resources.

Pricing and ROI: SAP S4HANA on AWS is a high-cost solution justified by its advanced features and long-term cloud hosting savings. Pricing varies with licensing models. Alibaba Cloud, with its competitive pricing, is attractive to businesses in Asia, promising cost savings and a stable ROI compared to major competitors.

To learn more, read our detailed Alibaba Cloud vs. SAP S4HANA on AWS Report (Updated: March 2026).

Buyer's Guide

Alibaba Cloud vs. SAP S4HANA on AWS

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alibaba Cloud

Ranking in Infrastructure as a Service Clouds (IaaS)

8th

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP S4HANA on AWS

Ranking in Infrastructure as a Service Clouds (IaaS)

11th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.2%, down from 11.4% compared to the previous year. The mindshare of SAP S4HANA on AWS is 2.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
Product	Mindshare (%)
Alibaba Cloud	7.2%
SAP S4HANA on AWS	2.4%
Other	90.4%

Infrastructure as a Service Clouds (IaaS)

Featured Reviews

Salahuddin Shaikh

Site Reliability Engineer at EPAM Systems

Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.

The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.

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SrinivasVadde

Finance Controller at kauvery

Improved internal controls and expedited financial close process while supporting growth

We transitioned from being an existing Business One user to using SAP S4HANA on AWS because our business outgrew the previous solution. Our focus is on improving volume and accuracy We are able to improve our scale and deliverables. From the finance side, we have enhanced our internal controls…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to use, cheaper than other solutions, and more secure."

"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."

"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."

"It's easy to use, cheaper than other solutions, and more secure."

"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."

"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."

"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."

"The cost of hosting the solution is very reasonable. It's quite inexpensive."

More Alibaba Cloud pros

"The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured."

"The reporting capability is good, providing very in-depth information."

"We have approximately 1,000 people using the solution in my organization. The solution is scalable."

"The solution is scalable."

"The internal integration within departments and integration with third parties is simplified in the system."

"It's easy to use and user-friendly."

"They have their own instances where you can host your database."

"When you're hosting a SAP system on the cloud, the system is very fast, secure, and stable, and the accessibility of your SAP system to your business users is very properly organized so that there is no lag in terms of performance or integration."

More SAP S4HANA on AWS pros

Cons

"The support offered by the tool is ridiculous."

"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."

"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."

"The solution needs to improve its graphical user interface."

"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."

"The solution should have more integration."

"It is not robust."

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."

More Alibaba Cloud cons

"Businesses are particularly interested in process automation, mobile, and web applications. These are the areas that SAP S4HANA is and should be looking to improve on, especially in terms of streamlining processes and automating certain steps."

"The documentation isn't clear enough."

"Doesn't have a common development environment."

"There are incidents where there are certain glitches, however, they are specifically because of the configuration that people have made and based on the decision I made during the implementation project."

"The solution's weakest area is technical support, which needs to be improved quite a bit."

"Currently, we have some integration areas like Concur and Ariba that could be improved. Having these integrations as a single source rather than working in silos would be beneficial for customers."

"The product's implementation phase can be very complex for customers."

"S4HANA is expensive. It costs much more than SuccessFactors."

More SAP S4HANA on AWS cons

Pricing and Cost Advice

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."

"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."

"I don't know the exact cost. It is cheaper than AWS."

"Alibaba Cloud is cheaper."

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."

"The product is not that expensive."

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."

More Alibaba Cloud pricing and cost advice

"I rate the product price a six on a one to ten scale, where one is cheap, and ten is expensive."

"We pay a monthly fee for the use of SAP S4HANA on AWS for approximately five years. That's the time of the contract."

"Compared to its competitors, SAP S4HANA on AWS is a costly solution."

"The price of SAP S4HANA on AWS is reasonable, given how much it costs to maintain a scratch-built system. To upgrade the support there is a fee."

"We pay an annual subscription fee for the solution, which is slightly expensive."

"I would rate the pricing as a two and a half out of five."

"There are additional modules-wise, it's needed for modules, and also for any new functions."

"It's expensive. It would be good if AWS and Azure could reduce the computing cost for people who move to the public cloud."

More SAP S4HANA on AWS pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Manufacturing Company

14%

Computer Software Company

University

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	8
Large Enterprise	16

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.

See all answers

What needs improvement with Alibaba Cloud?

Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...

See all answers

What is your primary use case for Alibaba Cloud?

I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...

See all answers

What is your experience regarding pricing and costs for SAP S4HANA on AWS?

The initial setup required a higher investment, but the return on investment has justified the cost.

See all answers

What needs improvement with SAP S4HANA on AWS?

Currently, we have some integration areas like Concur and Ariba that could be improved. Having these integrations as a single source rather than working in silos would be beneficial for customers.

See all answers

What is your primary use case for SAP S4HANA on AWS?

We transitioned from being an existing Business One ( /products/sap-business-one-reviews ) user to using SAP S4HANA on AWS ( /products/sap-s4hana-on-aws-reviews ) because our business outgrew the p...

See all answers

Comparisons

Amazon AWS vs Alibaba Cloud

Compared 26% of the time

Microsoft Azure vs Alibaba Cloud

Compared 22% of the time

Google Cloud vs Alibaba Cloud

Compared 17% of the time

Tencent Cloud vs Alibaba Cloud

Compared 13% of the time

DigitalOcean vs Alibaba Cloud

Compared 1% of the time

More Alibaba Cloud Competitors

Microsoft Azure vs SAP S4HANA on AWS

Compared 31% of the time

Amazon AWS vs SAP S4HANA on AWS

Compared 17% of the time

Google Cloud vs SAP S4HANA on AWS

Compared 11% of the time

Oracle Cloud Infrastructure (OCI) vs SAP S4HANA on AWS

Compared 9% of the time

Google Compute Engine vs SAP S4HANA on AWS

Compared 5% of the time

More SAP S4HANA on AWS Competitors

Product Reports

Buyer's Guide

Alibaba Cloud

March 2026

Download Alibaba Cloud product report

Buyer's Guide

SAP S4HANA on AWS

February 2026

Download SAP S4HANA on AWS product report

Also Known As

No data available

SAP S/4HANA on AWS

Overview

Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.

Alibaba

SAP customers of all sizes can fully realize all the benefits of the SAP S/4HANA, on-premise edition on the AWS Cloud. With SAP S/4HANA, on-premise edition on the AWS Cloud you can:

Achieve faster time to value with the AWS on-demand infrastructure
Rapidly provision infrastructure for SAP S/4HANA with no upfront cost or long-term commitment
Pay for only what you need Don't spend upfront costs purchasing hardware for what you can't forecast
Test and evaluate SAP S/4HANA, on-premise edition with a free trial offering from SAP on AWS

Amazon Web Services (AWS)

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint

Brigade Group, DoHome, Royal FloraHolland

Buyer's Guide

Alibaba Cloud vs. SAP S4HANA on AWS

March 2026

Free Report: Alibaba Cloud vs. SAP S4HANA on AWS

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