Alibaba Cloud vs Oracle Network Cloud Service comparison

"I rate Alibaba Cloud's scalability an eight out of ten."

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."

"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."

"We use the solution's AI features for data analysis."

"It is a scalable product. So, scaling up or scaling down is possible."

"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"

"We use the product for storage and as a VPN."

"The cost of hosting the solution is very reasonable. It's quite inexpensive."

"The initial setup was straightforward."

"The solution name is not favorable in some markets and could cause us some problems gaining customers."

"The majority of the tools and processes, in general, have a lot of room for improvement."

"The flexibility of the solution could be improved."

"The solution should have more integration."

"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."

"The solution needs to improve its graphical user interface."

"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."

"It is not robust."

"Most of the customers complain about the network communicating with the Cloud."

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."

"Alibaba Cloud is cheaper."

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."

"The solution's pricing is the same as AWS'."

"I don't know the exact cost. It is cheaper than AWS."

"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."

"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."