Alibaba Cloud vs Oracle Network Cloud Service comparison

"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"

"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."

"We use the product for storage and as a VPN."

"We use the solution's AI features for data analysis."

"It is easy to set up."

"The installation is easy."

"ECS is the most valuable feature of the solution."

"I rate Alibaba Cloud's scalability an eight out of ten."

"The initial setup was straightforward."

"The support offered by the tool is ridiculous."

"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."

"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."

"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."

"The majority of the tools and processes, in general, have a lot of room for improvement."

"Alibaba Cloud's initial setup is somewhat complex."

"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."

"The solution should have more integration."

"Most of the customers complain about the network communicating with the Cloud."

"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."

"Alibaba Cloud is cheaper."

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."

"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"

"The cost is better than similar solutions."

"The solution's pricing is the same as AWS'."