What is most valuable?
The solution has been integrated into our mobile workforce using SAP IAS. This service links all SAP products with a central authentication platform, allowing users to access various systems and functionalities. We can easily integrate this solution with Active Directory or other solutions such as Microsoft or IBM. Additionally, SAP IAS also supports digital authentication, not only for SAP but also for other platforms like Microsoft Azure. Customers can quickly establish user authentication with SAP IAS in just a few minutes, enabling secure access to specific products or systems based on predefined rules.
The two-factor authentication feature of SAP Single Sign-On is highly valuable for enhancing security. It allows users to access SAP products using various authentication methods, such as Microsoft user or their authentication service. This ensures secure access to all systems, both SAP and non-SAP, while giving the company control over user access. Additionally, the solution offers location-based access control.
We find that it's already quite flexible and doesn't require much customization. It's mainly about configuration, which doesn't demand technical expertise. Customers often delve deeper into the solution's features to understand how to use it more effectively. They ask questions that are already addressed within the platform. This reliance on the solution's features, alongside their internal on-premises systems, has a very positive impact.
The tool is compatible with different products.
What needs improvement?
The only improvement I suggest for SAP Single Sign-On concerns employees without emails. We addressed this by allowing users to set up security questions themselves. However, to further enhance this, integrating with mobile SMS for password resets could be beneficial.
What do I think about the stability of the solution?
I rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
My company has 50,000 users accessing the product.
How are customer service and support?
The solution's support is very good.
How was the initial setup?
The solution's deployment is straightforward. The deployment process begins with receiving two files when you purchase a cloud product: one for the system and one for the cloud. The SAP system is already integrated by default. Then, you link the setup and finish the service with the customer's Active Directory or other tools they use. This involves verifying the setup type inside the identification service and creating a metadata file for the solution (e.g., Azure). The systems are connected once you import these two files, and single sign-on is preactivated. Finally, you ensure that all users inside Azure are synchronized, and once the installation service is complete, you activate SAP Single Sign-On.
What's my experience with pricing, setup cost, and licensing?
The tool is free of cost.
What other advice do I have?
I rate the overall solution a ten out of ten. It has supported compliance with my organization's and our customers' IT security policies. It's been implemented in various places and industries with security sensitivities, including strict cybersecurity requirements. We haven't encountered any challenges or security issues.
I advise those considering SAP Single Sign-On to go for it if they're already using SAP products. However, if they don't, there's no need to implement them.
