Selenium is an open source automation tool founded in 2004 by Jason Huggins used widely for functional testing of web based applications. It supports multiple languages and browsers which gives it the versatility. Users can develop their automation framework in the language of their choice and test their product across various browsers. The most vital feature of Selenium Webdriver is, that it allows report generation with the help of TestNG.
QA Lead at a tech services company with 51-200 employees
Building an automation framework can be used easily across teams with minimal training.
What is most valuable?
How has it helped my organization?
Selenium Webdriver has streamlined the entire quality assurance process in our organization. As the regression suites run more frequently than before bugs are reported to developers at a faster rate which has in turn helped in attaining a rapid stability of the product. Alongside these automation scripts can be used to validate the functionality across various browsers and platforms which reduces time and effort considerably.
What needs improvement?
In the future releases I would like to see a support for testing images in web applications and a provision for identifying captcha.
What was my experience with deployment of the solution?
There were no issues with deployment.
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What do I think about the stability of the solution?
There were no issues with the stability.
What do I think about the scalability of the solution?
There are no issues with its scalability.
What other advice do I have?
Implementing an automation tool for Quality assurance has become the latest trend in many organisations.
- The biggest challenge is to identify whether there is really a need for an automation tool. Incorporating automation requires a robust product which undergoes minimal changes during its lifetime otherwise the automation scripts would require constant change.
- Selenium only supports web based applications and it is not suitable for testing small sized products which can be easily tested manually. The effort in incorporating an automation framework would be larger than testing it manually.
- User should have good knowledge of any of the programming languages supported like Java, C#, Ruby / Python to build an automation framework.
- Building an automation framework can be used easily across team with minimal training.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Automation QA, Automation Expert at a tech vendor with 10,001+ employees
It allows us to write frameworks using object-oriented programming languages like Java.
Valuable Features
This is open-source product with large community, it allows to use your favourite language to write test framework.
Improvements to My Organization
Selenium is an automation tool which allows to perform automation web testing and reduce amount of manual tests.
Room for Improvement
Maybe more stable cross-browser autotesting (some times test which works ok for one browser fails in another).
Use of Solution
I've used it for over four years.
Deployment Issues
There were no issues with the deployment.
Stability Issues
Sometimes there are issues with automation testing in Internet Explorer.
Scalability Issues
There's no issues with the scalability.
Customer Service and Technical Support
This is open source product with large community, the main issues can be solved using this community
Initial Setup
To use Selenium WebDriver effectively you should have good knowledge of programming language, this is one of the main complexity
Other Solutions Considered
Compared to commercial tools such as TestComplete, Selenium WebDriver is a better choice for web auto-testing. It allows us to write frameworks using object-oriented programming languages like Java.
Other Advice
To use Selenium WebDriver effectively user should have good knowledge of programming language, this is one of the main complexity. Using Selenium you have to write test framework using your favourite language and some additional tools should be used also (like Jenkins for CI and reports), this is the first step which should be done.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Selenium HQ
January 2026
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Independent Consultant/Owner at a tech consulting company with 51-200 employees
It has the ability to test on all of the major web browsers.
What is most valuable?
The ability to test on all of the major web browsers.
How has it helped my organization?
I’ve used Selenium in multiple ways of the years. In one case I was working on a web site that got updated once a week. Mostly by others. Every week we would find out that a page changed that we were not expecting because we had changed included content, not knowing it was appearing on another page. I convinced management to allow me to write a script that went to each page on the production site and compare the page to the stage site. I reported the changes to management so that if they didn’t know about them, they were aware of the change.
On another site, we used Selenium to do basic application level testing. Just about the time I would start to think I was wasting my time, the test would reveal a problem that needed to be addressed.
What needs improvement?
Can’t think of anything I would change.
For how long have I used the solution?
I've used it for at least five years.
What was my experience with deployment of the solution?
There's never been an issue with deploying it.
What do I think about the stability of the solution?
As the various browsers change, tests stop working. But that can hardly be blamed on Selenium. Every problem I've ever had has always been answered by “Get the most recent version of Selenium.”
What do I think about the scalability of the solution?
I've never had a problem scaling the tests.
How are customer service and technical support?
It is open source, I don’t think this applies. The documentation could use some work but there are books that fill this hole.
Which solution did I use previously and why did I switch?
I had used TestComplete at one point a very long time ago. What I didn’t like about TC is that it was a complete development environment, which I didn’t really like. Selenium gives me the ability to write my test using the programming environment I am already familiar with.
How was the initial setup?
The initial setup is pretty straightforward, but when you branch into using the Selenium Grid, things do get a bit more complex. It is all pretty easy now that I know how.
What about the implementation team?
I implemented it myself using search engines and trial and error.
What's my experience with pricing, setup cost, and licensing?
It’s free. And relatively easy to get setup.
What other advice do I have?
Learn how to use the “Page Model” approach to creating tests. If you code direct to the Selenium API and don’t using the Page Model, as things change in your web application, it will become more and more difficult to update your test to reflect the changes.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Selenium Test lead automation engineer at a tech services company with 501-1,000 employees
I can run a set of regression test cases with every release to QA.
What is most valuable?
I can easily integrate with TestNG and Maven. Also I am able to set servers and hubs to execute my test case against
How has it helped my organization?
I can run a set of regression test cases with every release to QA.
What needs improvement?
I would like to be able to capture HTML header information but I have not been able to do that yet
For how long have I used the solution?
I've used it for three years.
What was my experience with deployment of the solution?
There were no issues during deployment.
What do I think about the stability of the solution?
Currently WebDriver is having issues running against the latest of Firefox.
What do I think about the scalability of the solution?
There have been no issues scaling it out.
How are customer service and technical support?
There is none yet there is a lot sites where questions can answered.
Which solution did I use previously and why did I switch?
I used Capybara. I am more familiar with Java
How was the initial setup?
It was pretty straightforward. It needs some degree of programming knowledge.
What about the implementation team?
We did it in-house.
What's my experience with pricing, setup cost, and licensing?
It's free.
What other advice do I have?
Go for it. This is one of the best open source solutions I know of.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Junior Quality Assurance Engineer at a computer software company with 501-1,000 employees
It allowed us to be assured that basic functionality works fine and to be informed about bugs quickly.
Valuable Features:
The most important features of Selenium, in my opinion, are:
- Multiple finding options (by Xpath, CSS class, ID, etc.
- It is a multi-platform, so it can be used in different languages
Improvements to My Organization:
It allowed us to be assured that basic functionality works fine and to be informed about bugs quickly.
Room for Improvement:
I would like to see a better method handling. I mean methods/properties like Displayed, which should return false when there is no such element on the page instead NoSuchElementException, which has to be handled in my code – it should be provided with Selenium.
Deployment Issues:
We've had no issues with deployment.
Stability Issues:
It's been stable so far.
Scalability Issues:
We've scaled sufficiently with it.
Other Advice:
Please remember it is just a tool and not everything can be automized.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Automation Architect at a tech services company with 1,001-5,000 employees
It is now being implemented for testing in many browsers.
Valuable Features:
The most valuable features I've found are:
- Cross browser support
- Easy to use
Improvements to My Organization:
Selenium is now being implemented for testing in many browsers, e.g. IE, Firefox, Chrome, Safari, Opera, Edge, etc. Also, we have implemented it in many other features in form of a framework.
Room for Improvement:
I would suggest cross-browser support need to be improved, as all methods do not support when we change the browser.
Other Advice:
A few features such as synchronization techniques, cross-browser coding, and customized reporting need to be implemented.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Automation Trainer at a training & coaching company with 51-200 employees
It can be used together with other frameworks for unit testing (JUNIT, TestNG), reporting (Allure), screenshot (aShot).
What is most valuable?
- Selenium WebDriver can be used only for web test automation.
- The framework is very flexible and powerful.
- It can be used together with other frameworks for unit testing (JUNIT, TestNG), reporting (Allure), screenshot (aShot).
- It can be used for creating automation scripts and execute them locally, in a locally managed computer grid or in the cloud.
- It is great that Selenium works on any operating system and with many programming languages.
How has it helped my organization?
One thing that brings a lot of benefits is automating the smoke tests executed for each new build. If the automated tests are then integrated using Jenkins in the process of generating new builds, this leads to having better application builds.
What needs improvement?
I don't have any suggestions for the time being, but because it's open source, the only support is from forums and non-vendor resources.
For how long have I used the solution?
I've used it for three years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Being an open source product, there is no customer service or technical support available.
Which solution did I use previously and why did I switch?
I used QTP previously for web test automation. Until recently, QTP had limitations because of the scripting language (VB Script) and inability to run automation scripts on multiple operating systems and browsers. After starting work with Selenium, I did not consider any other automation tool for web automation.
How was the initial setup?
The set up was fairly easy. I started creating scripts and running them on my local computer. In time, as soon as the script number went up, I started running them in the cloud.
What about the implementation team?
I did it in-house. Start small and make gradual changes when implementing Selenium WebDriver.
What's my experience with pricing, setup cost, and licensing?
The product is fantastic. It requires development knowledge so if you want to get most of it, learn a programming language well first.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Lead at a tech company with 501-1,000 employees
It allows us to verify user flows effectively and very easily. I can use any web browser to assert user flows.
Valuable Features
It allows us to verify user flows effectively and very easily. I can use any web browser to assert user flows.
Improvements to My Organization
It's helped us get good coverage with functional regression tests, reducing the reduction of manual effort to sign off on every release. We can now do so in just one day to sign off a regression test as compared to 4 day before we had automated tests.
Plus, as the regression runs are invoked on every commit, the tool has also reduced the number of issues introduced by regressions and has highlighted the regression issues on every commit/push. This allows us to get very early fixes and reduces the risks associated with changes and releases.
Room for Improvement
Overall, there aren't any areas for improvement. However, there are some things you have to do make make effective use of the tool. Make sure the language you select to work with is the same as the language your applications is developed in. Also, make sure you use Selenium Grid to get the test and suites to run in parallel.
Deployment Issues
We've had no issues with deployment.
Stability Issues
Stability has been fine for us.
Scalability Issues
It scales without issue.
Customer Service and Technical Support
Customer Service:
It's open source, so there's no customer service.
Technical Support:It's customer service, so we provide our own technical support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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