It's open source, free, stable, and easy to use. It's the best solution on the market.
Test Automation Specialist with 1,001-5,000 employees
It's provided shorter testing cycles, and saves a lot of time and mental health for manual testers, but it needs better stability for Internet Explorer.
What is most valuable?
How has it helped my organization?
It's provided shorter testing cycles, and saves a lot of time and mental health for manual testers. It helps with performing scheduled builds, and automatically generated test reports, etc.
What needs improvement?
I'd like to be able to perform stability for tests on Internet Explorer.
For how long have I used the solution?
We've used it for over one and a half years. We're running web test automation using Java language, and the Selenium library with the latest web drivers, alongside TestNG for managing test flow. We have Gradle for building and dependency management and Jenkins as CI tool. Tests are built and run on virtual machines (no remote driver).
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Selenium HQ
June 2025

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What do I think about the stability of the solution?
The stability is a concern. Internet Explorer tests take three times longer to run and are a lot less stable than those run on Chrome, for example.
How are customer service and support?
Customer Service:
I haven't contacted them.
Technical Support:I haven't contacted them.
How was the initial setup?
It took some time. I had to create, wrap and decorate a lot of its functionality.
What about the implementation team?
It was done in-house.
Which other solutions did I evaluate?
We tried HP UFT, but did did not like the speed, and IDE. Also, there was no choice of programming language, it's not free, and a lot harder to maintain.
What other advice do I have?
The library is nicely done. The webdriver communication with the browser is not perfect, though, especially IE. The longer the test is the higher the chance it will break down. It's impossible to reach 100% stability with more complicated tests. Very likely that the problem lies within Internet Explorer, not within the webdriver.
Very good for testers with programming experience and web developers, not so much for regular testers, unless they are given a “ready” framework and shown how to write tests.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineering Senior Analyst at a tech services company with 10,001+ employees
We have been able to fix many browser related issues in the application before deployment, but I've seen latency issues in IE while executing scripts.
What is most valuable?
- Open source
- Ability to run tests across multiple browsers and OS
- Using Java as programming language
How has it helped my organization?
- There are important projects in my organization which require a lot of cross browser testing to make sure that the application functions across different types of browsers eg. Internet Explorer, Chrome, FireFox, and Safari along with different versions eg IE9,10,11 etc. Hence we needed a tool which can run our tests across all these browsers in different machines to ensure defect free application. We have been able to fix many browser related issues in the application before deployment. Thus our efficiency of delivering a higher quality product has been increased a lot.
This is important because our end users may use any kind of browser to use the application and we don’t want to get into issues where our applications crashes in 1 browser and works well in other.
- A lot of time & cost has been saved by using Selenium automation because now we don’t need all browsers to be tested by manual testers. Just 1 automation script is required which can be run across different browsers. We only need 1 person to kick off the script execution
What needs improvement?
We have seen latency issues with Internet Explorer. I would like to see better support for Internet Explorer.
For how long have I used the solution?
I've used it for one year and one month.
What do I think about the stability of the solution?
I've seen latency issues in IE while executing scripts. The same script runs faster in Chrome and FireFox. Sometimes, the same xpath may not identify an object in Internet Explorer, but will identify it in Chrome/FireFox. So we have to write a different code in that case. This is not a very common scenario though.
How are customer service and technical support?
Although there is no customer service for this, the code documentation and online resources make it easy to work with.
Which solution did I use previously and why did I switch?
We used IBM Rational Functional Tester v8.5. The reason we switched over this product was because Selenium WebDriver:
- Is Open source
- Supports execution in multiple browsers
- Has the ability to run multiple tests across browsers and OS at the same time using Selenium Grid
How was the initial setup?
It was straightforward. All we needed was an editor like Eclipse and all the required JAR files and driver executables. All these are available online.
What about the implementation team?
We did it in-house. You should have JRE up to date, and make sure your IDE is configured properly. All driver executables should be downloaded and all JAR files should be applied to the project.
What was our ROI?
We have saved overs 400 hours of effort in our regression testing.
What's my experience with pricing, setup cost, and licensing?
There is no license cost.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Selenium HQ
June 2025

Learn what your peers think about Selenium HQ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Founder & CEO at a tech services company with 51-200 employees
Web applications functional test automation tool suite with ability integrate with many programming languages
Valuable Features:
- Supports many scripting languages (Java, .NET, Php etc)
- Great functional testing tool with short learning curve, and this makes it easy for someone coming from programming background
- Supports multiple web browsers/OS
- Distributed (remote) testing
Improvements to My Organization:
Selenium is not just a one tool. It has a collection of tools.Selenium IDE can be used for creating the smoke tests quickly. Then export the test cases to your favorite programming language and run against different browsers. Once test cases are exported to the programming language the power of target language can be used to improve the tests further (e.g reporting , db connection etc)
Room for Improvement:
Integrating test reporting with WebDriver directly
Support for major browsers directly.
Other Advice:
If you don’t have a budget, go with Selenium because it has a huge community and the versions are constantly updated. Also, it supports latest browers most of the time, and major competitors are using it. It’s reliable and extendable. When it comes to performance testing, you can use the same code for both Selenium and JMeter.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Manager at a comms service provider with 501-1,000 employees
We use it as a base product for automation, reducing the time for regression testing and improving the quality that we deliver.
What is most valuable?
This product doesn’t need a license and doesn’t cost anything. In the consulting companies every cent matters so it’s not easy to introduce a paid product without good background. It’s even harder to sell this idea to customer.
How has it helped my organization?
Automation testing improves the quality we deliver and reduce the time for regression testing.
What needs improvement?
Actually I’m quite happy with that product.
For how long have I used the solution?
I've been using it for at least six years. Usually I use Selenium WebDriver, NUnit, and C#. In some projects we can use WeDriver IO and JS. Tests run using Remote Phantom. But as a base product for automation I use lately Selenium as it’s a free product.
What do I think about the stability of the solution?
No, usually it works perfectly fine in any platforms and languages. Fits any servers including Azure and has no problems to run the tests.
How are customer service and technical support?
As it’s a free product there is no customer support but there is a community that takes in consideration all found bugs for further improvement.
Which solution did I use previously and why did I switch?
For about 10 years ago I used TestComplete for Windows Forms to write the regression suite for application. I didn’t choose this product, it was a part of the solution by the time I started to work there. As I remember it was a great product but it requires the license. It can be good for the product company which I was working in but it doesn’t fit consulting companies.
How was the initial setup?
It’s really easy to set up Selenium tests. Usually you need to make a framework which you can you as a part of setup project in any project later.
What other advice do I have?
Just try it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Automation Engineer at a financial services firm with 201-500 employees
Useful automation, streamlines testing, but difficult implementation
Pros and Cons
- "The most valuable feature of Selenium HQ is it provides support for third-party tools, such as screenshots, and automates Windows-based applications."
- "The initial setup of Selenium HQ is difficult in many areas, such as the framework."
What is our primary use case?
I use Selenium HQ to streamline our regression testing procedures and minimize the amount of manual testing required, we chose to automate our entire regression suite. This includes all of the flow cases, as well as various other test cases, such as those for UI testing and negative and false validation tests. We automated a wide range of test cases to maximize efficiency.
What is most valuable?
The most valuable feature of Selenium HQ is it provides support for third-party tools, such as screenshots, and automates Windows-based applications.
For how long have I used the solution?
I have been using Selenium HQ for approximately four years.
What do I think about the scalability of the solution?
We have two people using this solution in my organization.
How was the initial setup?
The initial setup of Selenium HQ is difficult in many areas, such as the framework.
I rate the initial setup of Selenium HQ a three out of ten.
What other advice do I have?
I rate Selenium HQ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Operations Officer at Forward Software
Useful automatic tests, reliable, and good support
Pros and Cons
- "The most valuable feature of Selenium HQ is the ability to create automatic tests that can replicate human behavior."
- "Selenium HQ can be complex. The interface requires a QA engineer or an expert to use it."
What is our primary use case?
We are using the solution as a trial at the moment and have not implemented it for customers.
What is most valuable?
The most valuable feature of Selenium HQ is the ability to create automatic tests that can replicate human behavior.
What needs improvement?
Selenium HQ can be complex. The interface requires a QA engineer or an expert to use it.
For how long have I used the solution?
I have been using Selenium HQ for approximately two years.
What do I think about the stability of the solution?
Selenium HQ is salable.
What do I think about the scalability of the solution?
Selenium HQ is scalable.
How are customer service and support?
Selenium HQ has a great community. You can receive information from forums. If you are stuck with something you have a community that can help you.
Which solution did I use previously and why did I switch?
Miro Focus was a better solution than Selenium HQ for none programmers, it is easier to use.
How was the initial setup?
The initial setup of Selenium HQ was easy. However, I was not directly involved.
What's my experience with pricing, setup cost, and licensing?
Selenium HQ is a free solution.
Which other solutions did I evaluate?
When evaluating other solutions, such as Micro Focus, their price was not reasonable for our needs.
What other advice do I have?
I rate Selenium HQ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior QA Manager at a tech services company with 11-50 employees
Fits any format and has great community support
Pros and Cons
- "Selenium HQ's most valuable feature is its online community support, which is comprehensive and easy to access."
- "Selenium HQ doesn't have any self-healing capabilities."
What is our primary use case?
I mainly use Selenium HQ for web application automation.
What is most valuable?
Selenium HQ's most valuable feature is its online community support, which is comprehensive and easy to access.
What needs improvement?
Selenium HQ doesn't have any self-healing capabilities. It would also be improved with the ability to input multiple identifiers and quickly search the content. In the future, Selenium HQ should include machine learning features.
For how long have I used the solution?
I've been using Selenium HQ for seven to eight years.
What do I think about the stability of the solution?
I haven't found many issues related to stability - so far, Selenium HQ has worked wonders for me.
What do I think about the scalability of the solution?
In terms of scalability, I'm not particularly happy with the grid stuff, but it is scalable.
How was the initial setup?
The initial setup is pretty straightforward, so long as you have the correct plugin. I would rate the setup experience 4.5 out of 5.
What's my experience with pricing, setup cost, and licensing?
Selenium HQ costs around $1000 per month, which is a bit high based on what they're offering.
What other advice do I have?
I would recommend anyone thinking of implementing Selenium HQ to go for it - it fits into every format, depending on your time and skillset. I would rate Selenium HQ nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Test Engineer at a tech services company with 51-200 employees
A framework you can use to devise your own products
Pros and Cons
- "What I like about Selenium HQ is that we wrote it ourselves. I think it's perfect. It's a framework that you can use to devise your own products, which is nice."
- "Selenium HQ could have better interaction with SAP products."
What is our primary use case?
The system is SaaS, and we use it for web-based regression tests that are being done locally at an in-home office or in the company office.
What is most valuable?
What I like about Selenium HQ is that we wrote it ourselves. I think it's perfect. It's a framework that you can use to devise your own products, which is nice.
What needs improvement?
Selenium HQ could have better interaction with SAP products.
For how long have I used the solution?
I've been using Selenium for about a year now.
What do I think about the stability of the solution?
Selenium's stability is good.
What do I think about the scalability of the solution?
Scalability has not been a problem for us.
How are customer service and support?
We haven't really needed support. We write our own code, so if anything goes wrong, we can fix it.
How was the initial setup?
Phil Ward:
Well, we set it up ourselves, so we knew what we were doing. Basically, the installation is ava-based, so you have to write Java code to get it working.
What other advice do I have?
I would rate Selenium HQ nine out of 10. If someone is thinking about adopting Selenium HQ, I would encourage them to use it. However, you do need to be reasonably proficient in Java, C#, or C++.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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We are using it for running web test automation using Java language, and the Selenium library with the latest web drivers, alongside Tests are built and run on virtual machines (no remote driver). This is faster and very good tool.