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reviewer782295 - PeerSpot reviewer
Senior Test Engineer at a tech services company with 51-200 employees
Real User
Sep 30, 2021
A framework you can use to devise your own products
Pros and Cons
  • "What I like about Selenium HQ is that we wrote it ourselves. I think it's perfect. It's a framework that you can use to devise your own products, which is nice."
  • "What I like about Selenium HQ is that we wrote it ourselves; I think it's perfect, as it's a framework that you can use to devise your own products, which is nice."
  • "Selenium HQ could have better interaction with SAP products."
  • "Selenium HQ could have better interaction with SAP products."

What is our primary use case?

The system is SaaS, and we use it for web-based regression tests that are being done locally at an in-home office or in the company office.

What is most valuable?

What I like about Selenium HQ is that we wrote it ourselves. I think it's perfect. It's a framework that you can use to devise your own products, which is nice.

What needs improvement?

Selenium HQ could have better interaction with SAP products.

For how long have I used the solution?

I've been using Selenium for about a year now.

Buyer's Guide
Selenium HQ
April 2026
Learn what your peers think about Selenium HQ. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.

What do I think about the stability of the solution?

Selenium's stability is good.

What do I think about the scalability of the solution?

Scalability has not been a problem for us.

How are customer service and support?

We haven't really needed support. We write our own code, so if anything goes wrong, we can fix it.

How was the initial setup?

Phil Ward:
Well, we set it up ourselves, so we knew what we were doing. Basically, the installation is ava-based, so you have to write Java code to get it working.

What other advice do I have?

I would rate Selenium HQ nine out of 10. If someone is thinking about adopting Selenium HQ, I would encourage them to use it. However, you do need to be reasonably proficient in Java, C#, or C++.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Tester at InfoTrack Pty Limited
Real User
Sep 27, 2021
Integrates well, good user interface, and straightforward installation
Pros and Cons
  • "The most valuable features of Selenium HQ are it is open-source, has a good interface, and integrates well."
  • "The most valuable features of Selenium HQ are it is open-source, has a good interface, and integrates well."
  • "Selenium has been giving us failures sometimes. It is not working one hundred percent of the time when we are creating elements. They need to improve the stability of the solution."
  • "Selenium has been giving us failures sometimes. It is not working one hundred percent of the time when we are creating elements."

What is our primary use case?

We use Selenium HQ for automation and API integration.

What is most valuable?

The most valuable features of Selenium HQ are it is open-source, has a good interface, and integrates well.

For how long have I used the solution?

I have been using Selenium HQ for approximately four years.

What do I think about the stability of the solution?

Selenium has been giving us failures sometimes. It is not working one hundred percent of the time when we are creating elements. They need to improve the stability of the solution.

The solution takes a lot of time for the developers. For example, if we are trying to implement UiPath or Automation Anywhere the people who are non-technical can use these two solutions. Selenium HQ is not easy for someone that is new to use, it takes too long for developers to learn the solution. There are other solutions that do not require such a learning curve.

What do I think about the scalability of the solution?

We have approximately 870 users using this solution.

How are customer service and technical support?

Selenium HQ has a large online community where you can get help on any issues or problems.

How was the initial setup?

The installation is straightforward.

Which other solutions did I evaluate?

I have evaluated other solutions.

What other advice do I have?

If you have developers that can operate Selenium HQ then this solution will be a good fit. However, if your developers are new to Selenium it might be better to choose another solution.

I rate Selenium HQ an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Selenium HQ
April 2026
Learn what your peers think about Selenium HQ. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.
PeerSpot user
Software QA Lead at Ajman Municipality
Real User
Top 20
Sep 27, 2021
Good community support, is scalable, and stable but the GUI needs improvement
Pros and Cons
  • "The grids, as well as the selectors, are the most valuable features."
  • "The cost of the license is better than other solutions; Selenium is a free, open-source tool and to date, we have not paid any additional fees."
  • "It would be very helpful to be able to write scripts in a GUI, rather than depend so heavily on the command line."
  • "It would be very helpful to be able to write scripts in a GUI, rather than depend so heavily on the command line."

What is our primary use case?

Selenium HQ is used by our organization to automate test scripts for our applications as well as to automate or regression tests carried out during software development.

What is most valuable?

The grids, as well as the selectors, are the most valuable features.

The ease of use for the whole tool.

What needs improvement?

I would like more usability and ease of use.

The graphical interface could be improved. It would be very helpful to be able to write scripts in a GUI, rather than depend so heavily on the command line.

For how long have I used the solution?

I have been using Selenium HQ in my department for three years.

What do I think about the stability of the solution?

Selenium HQ is a stable product.

What do I think about the scalability of the solution?

It is easy to scale Selenium HQ.

We have five members in our Quality Assurance team, and three are dedicated to Selenium.

We have plans to increase our usage in Selenium but the issue is time.

How are customer service and technical support?

We have not contacted technical support. In a Google search, you can find the help you need. It's an open community.

Which solution did I use previously and why did I switch?

We worked with other solutions previously and changed to Selenium because of the cost of the license.

We are also using Microsoft Team Foundation (TFS), which is now known as Azure DevOps. We are upgrading to DevOps.

How was the initial setup?

The initial setup is straightforward.

It took half a day to deploy.

One person is enough to maintain this solution.

What about the implementation team?

We completed the installation and deployment internally.

What's my experience with pricing, setup cost, and licensing?

The cost of the license is better than other solutions. Selenium is a free tool. It's open-source.

To date, we have not paid any additional fees.

What other advice do I have?

I would recommend using Selenium with Python, it will be helpful.

I would rate Selenium HQ a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LokeshKumar - PeerSpot reviewer
CEO, Founder at a tech services company with 11-50 employees
Real User
Top 20
Sep 17, 2021
Great for working on multiple browsers and platforms
Pros and Cons
  • "Has a good Workday application that enables us to handle some of the custom controls."
  • "If working on multiple browsers and on multiple platforms is the goal, then Selenium is definitely the right tool because it works on Windows as well as on Linux and also supports multiple browsers."
  • "The stop control needs to be improved with a configuration tool to enable desktop support."
  • "There are sometimes delays and if we are moving into a new Chrome version or a new Firefox version, there can be delays of up to a couple of days to figure out the plugins and there's no immediate support available."

What is our primary use case?

I'm the company's managing director and we are customers of Selenium. 

What is most valuable?

 It enables us to handle some of the custom controls of Ajax calls to Selenium and Selenium Grid for parallel execution on different versions of the application and on different platform.

What needs improvement?

The Selenium stop control has been a challenge. We use auto IT for handling some of the small controls, small scenarios on the desktop, it needs to be improved with a configuration tool where it can handle desktop support as well as Ajax controls. Basically, there needs to be an improvement in handling the Ajax custom controls because the inbuilt method is not very helpful in that respect.

For how long have I used the solution?

I've been using this solution for almost five years. 

What do I think about the stability of the solution?

This is a stable and reliable solution for web applications, there is no doubt since it's an open-source tool, it's recommended for any web application. We used GitHub and Jenkins for continuous integration and everything is available online, we have experience working with the Jenkins version controls and configuration tools.

How are customer service and technical support?

We use Google or blogs for any problems. There are sometimes delays and if we are moving into a new Chrome version or a new Firefox version, there can be delays of up to a couple of days to figure out the plugins and there's no immediate support available. We need to wait till something turns up on the internet. 

How was the initial setup?

We've been using Selenium for a long time and haven't had many issues; we knew how to configure it. It's not completely straightforward and implementation takes time but everything was available on the internet and the blogs. There's a lot of documentation available regarding deployment. 

What's my experience with pricing, setup cost, and licensing?

We're using the open source version. We don't have any support from Selenium HQ.

What other advice do I have?

I would recommend this solution. If working on multiple browsers and on multiple platforms is the goal, then Selenium is definitely the right tool because it works on Windows as well as on Linux. It also supports multiple browsers. 

I rate the solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1607841 - PeerSpot reviewer
QMS Lead at a pharma/biotech company with 11-50 employees
Real User
Aug 9, 2021
An automated testing solution with a useful record and playback feature, but it would be better if you could run tests without technical skills
Pros and Cons
  • "I like the record and playback features. We also appreciate that it's not just writing on a script that we create. While we were browsing our web application, it automatically records all the clicks and movements of points. We also appreciate the fact that it provides screenshots of everything in the output."
  • "I like the record and playback features, and we also appreciate that while we were browsing our web application, it automatically records all the clicks and movements of points and provides screenshots of everything in the output."
  • "It would be better if we could use it without having the technical skills to run the scripting test."
  • "It would be better if we could use it without having the technical skills to run the scripting test."

What is our primary use case?

My company started using Selenium HQ two years ago for unit testing. We were trying to evaluate the record and playback features. We are basically outsourcing this function, and we're charged for every developed feature and testing. So, we thought that we could test it ourselves using the record and playback feature. We were navigating our web application records in a macro and tried to reproduce that later. But for some reason, it's not the best solution for us.

What is most valuable?

I like the record and playback features. We also appreciate that it's not just writing on a script that we create. While we were browsing our web application, it automatically records all the clicks and movements of points. We also appreciate the fact that it provides screenshots of everything in the output.

What needs improvement?

It would be better if we could use it without having the technical skills to run the scripting test.

For how long have I used the solution?

I think we have been using Selenium HQ for two years, but I only joined the company six months ago.

What do I think about the stability of the solution?

We are satisfied with its stability.

What do I think about the scalability of the solution?

We are satisfied with its scalability. We have five or six users working with Selenium HQ.

What's my experience with pricing, setup cost, and licensing?

Selenium is an open-source solution, and It's free.

What other advice do I have?

On a scale from one to ten, I would give Selenium HQ a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead QA Engineer at Xgen Business Systems
Real User
Jul 26, 2021
Plenty of documentation online, reliable, and stable
Pros and Cons
  • "The stability of the solution has been good, it is reliable we have not had any bugs."
  • "Reduces manpower, testing has become much faster which is helpful for faster project delivery."
  • "The installation could be simplified, it is a bit difficult to install."
  • "The initial setup is little complicated the installation could be simplified."

What is our primary use case?

We are using selenium in our organization for Unit Testing, Smoke Testing, Sanity Testing and Regression Testing.

How has it helped my organization?

Reduces Manpower, Testing is become much faster which is helpful for faster Project delivery. 

What is most valuable?

Selenium supports a range of languages, including Java, Perl, Python, C#, Ruby, Groovy, JavaScript, and more. It has its own script, but it is not limited by that language. It can work with various languages – whatever the developers/testers are comfortable with.

Selenium provides support across multiple browsers, namely, Internet Explorer, Chrome, Firefox, Opera, and Safari. This becomes highly resourceful while executing tests and testing it across various browsers simultaneously.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The stability of the solution has been good, it is reliable we have not had any bugs till now.

How are customer service and technical support?

I have not connected their technical support. However, there is a lot of community support for Selenium HQ online. If you look on internet you can find plenty of solutions for challenges you are facing.

How was the initial setup?

The initial setup is little complicated the installation could be simplified.

What other advice do I have?

I would recommend this solution to others.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Partner at Business Dialog
Real User
Apr 23, 2021
A stable and scalable browser-based regression automation suite, but it would be better if it was more user-friendly for business users
Pros and Cons
  • "I like its simplicity."
  • "I like its simplicity."
  • "It would be better if it accommodated non-techy end-users. I think it's still a product for developers. That's why it's not common for end-users, and especially for RPA activities or tasks. It's hard to automate tasks for end-users. If it will be easier, more user-friendly, and so on, perhaps it can be more interesting for this kind of user."
  • "It would be better if it accommodated non-techy end-users. I think it's still a product for developers."

What is our primary use case?

We have a lot of information that we are putting on different websites and social media platforms because we need to inform our social network users about what we are doing, what we are planning to do, and what was done. Sometimes, it's information which is the same, or it's the same on different websites, in different web software, and so on. I am using Selenium mostly for this purpose.

What is most valuable?

I like its simplicity.

What needs improvement?

It would be better if it accommodated non-techy end-users. I think it's still a product for developers. That's why it's not common for end-users, and especially for RPA activities or tasks. It's hard to automate tasks for end-users. If it will be easier, more user-friendly, and so on, perhaps it can be more interesting for this kind of user. 

The second thing, when you are working in IT, you know about such tools. But if you are on the business side, you don't have much information at all.

I would like to see easy onboarding with training for end-users. Because there is a lot of stuff for developers, but for end-users, I would say none or approximately none.

For how long have I used the solution?

I've been using Selenium HQ for five years.

What do I think about the stability of the solution?

I didn't have problems with stability.

What do I think about the scalability of the solution?

I didn't have problems with scalability.

How was the initial setup?

The initial setup is complex. I think some changes were done, but it's still too complicated for end-users. 

What other advice do I have?

I would advise potential users to contact their IT guys because they will have a problem setting up the first automation. Of course, if there are people like me who want to develop their own knowledge, I would say they need time to get to know how to use it, optimize the process, etc. 

But if not, it will be easier for end-users to start with some kind of RPA offering by different vendors because they have their tools prepared for the end-users, for onboarding, and so on.
Because these open-source tools are still tools made for developers and IT guys, not for end-user.

On a scale from one to ten, I would give Selenium HQ a six.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Harold Rios - PeerSpot reviewer
Director at Finding Technology Company
Real User
Top 20
Apr 4, 2021
Free to use and available on different platforms but has a complex setup
Pros and Cons
  • "The solution is free to use."
  • "If you have the right people on hand, it works very, very well."
  • "For people that don't know about technology, maybe it's difficult to use."
  • "For people that don't know about technology, maybe it's difficult to use."

What is our primary use case?

In my company, I use the tool for testing web browsers.

We basically use the product for two things. The first is for testing for a website. The other thing is for repeating actions so that you can repeat the same action over and over with ease and without having to repeat the original steps. 

What is most valuable?

The solution is free to use. It's open-source, and you can modify the source. 

You can use it on different platforms, including Windows, Linux, or macOS.

It's easy to find and receive help from other developers. There is a good community that surrounds it.

The solution has been very stable so far.

What needs improvement?

Sometimes it's difficult to understand the solution. It's a good solution, however, it has many specific things you need to know, or you need to learn about. For people that don't know about technology, maybe it's difficult to use. You have to know how to program. You need to be a developer.

The tool has two steps: first, when you record, and second when you play back. However, in the middle, you need to look at a file. You need to save a file and after that look at them. It would be ideal if the solution allowed for the process to be one step and more automatic. 

The initial setup is quite complex.

For how long have I used the solution?

I've been using the solution for maybe two years or so at this point. It's been a while.

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

I've never tried to scale the solution, however, it's my understanding that it is possible. On a scale from one to ten, I'd rate the potential to scale at a six or seven.

The tool is open source. Typically, when something is a commercial solution, there is more of a possibility of being scalable. We depend on other developers to grow the tool. 

Last year, we only had two people on the tool. However, this year, I want to grow that number to about ten. They are all engineers. Of the team, 80% would be quality engineers and 20% would be developers.

How are customer service and technical support?

I don't use Selenium technical support. As an open-source tool, you need to go to the community and the forums.

Typically, you can find your answers pretty quickly. You can ask the community as well, and usually, someone gets back to you pretty fast.

Which solution did I use previously and why did I switch?

I also use SmartBear. Selenium only works for web browsers, and sometimes I need to check an application. When that is the case, I cannot use Selenium, and I instead use SmartBear.

How was the initial setup?

The initial setup is not straightforward. It's pretty complex.

It's complex due to the fact that you need to download a complement for the web browser and you need to recall the tests and you have to load the files. When you do a recall, the tools create a file with the steps. Before you need to playback, you need to load the file. It's not easy. You need to know some things about the tool. 

The deployment took maybe six months to possibly 10 months.

You only need one person for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The solution is open-source and free to use. There are no licensing costs.

Which other solutions did I evaluate?

We did look at Katalon Studio before ultimately choosing Selenium HQ.

The principle difference is Katalon is one solution. You can't change the functionalities in the solution. It's also complex to use and demands a lot of memory. You need a lot of RAM or a big processor. It just takes up too many resources. 

What other advice do I have?

We are just a customer and end-user.

I'm not sure which version number we're using. However, it is a version from 2020, from the last year or so.

I'd advise those considering the solution, if you want use SeleniumHQ, it's a good option if you have good developers that understand the tool and can make changes in the tool. If you have the right people on hand, it works very, very well.

I'd rate the solution at a seven out of ten. If it didn't need such technical expertise, I might rate it higher.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Selenium HQ Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Selenium HQ Report and get advice and tips from experienced pros sharing their opinions.