The system is SaaS, and we use it for web-based regression tests that are being done locally at an in-home office or in the company office.
Senior Test Engineer at a tech services company with 51-200 employees
A framework you can use to devise your own products
Pros and Cons
- "What I like about Selenium HQ is that we wrote it ourselves. I think it's perfect. It's a framework that you can use to devise your own products, which is nice."
- "Selenium HQ could have better interaction with SAP products."
What is our primary use case?
What is most valuable?
What I like about Selenium HQ is that we wrote it ourselves. I think it's perfect. It's a framework that you can use to devise your own products, which is nice.
What needs improvement?
Selenium HQ could have better interaction with SAP products.
For how long have I used the solution?
I've been using Selenium for about a year now.
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January 2026
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What do I think about the stability of the solution?
Selenium's stability is good.
What do I think about the scalability of the solution?
Scalability has not been a problem for us.
How are customer service and support?
We haven't really needed support. We write our own code, so if anything goes wrong, we can fix it.
How was the initial setup?
Phil Ward:
Well, we set it up ourselves, so we knew what we were doing. Basically, the installation is ava-based, so you have to write Java code to get it working.
What other advice do I have?
I would rate Selenium HQ nine out of 10. If someone is thinking about adopting Selenium HQ, I would encourage them to use it. However, you do need to be reasonably proficient in Java, C#, or C++.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Tester at a computer software company with 201-500 employees
Integrates well, good user interface, and straightforward installation
Pros and Cons
- "The most valuable features of Selenium HQ are it is open-source, has a good interface, and integrates well."
- "Selenium has been giving us failures sometimes. It is not working one hundred percent of the time when we are creating elements. They need to improve the stability of the solution."
What is our primary use case?
We use Selenium HQ for automation and API integration.
What is most valuable?
The most valuable features of Selenium HQ are it is open-source, has a good interface, and integrates well.
For how long have I used the solution?
I have been using Selenium HQ for approximately four years.
What do I think about the stability of the solution?
Selenium has been giving us failures sometimes. It is not working one hundred percent of the time when we are creating elements. They need to improve the stability of the solution.
The solution takes a lot of time for the developers. For example, if we are trying to implement UiPath or Automation Anywhere the people who are non-technical can use these two solutions. Selenium HQ is not easy for someone that is new to use, it takes too long for developers to learn the solution. There are other solutions that do not require such a learning curve.
What do I think about the scalability of the solution?
We have approximately 870 users using this solution.
How are customer service and technical support?
Selenium HQ has a large online community where you can get help on any issues or problems.
How was the initial setup?
The installation is straightforward.
Which other solutions did I evaluate?
I have evaluated other solutions.
What other advice do I have?
If you have developers that can operate Selenium HQ then this solution will be a good fit. However, if your developers are new to Selenium it might be better to choose another solution.
I rate Selenium HQ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Selenium HQ
January 2026
Learn what your peers think about Selenium HQ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Software QA Lead at a tech services company with 201-500 employees
Good community support, is scalable, and stable but the GUI needs improvement
Pros and Cons
- "The grids, as well as the selectors, are the most valuable features."
- "It would be very helpful to be able to write scripts in a GUI, rather than depend so heavily on the command line."
What is our primary use case?
Selenium HQ is used by our organization to automate test scripts for our applications as well as to automate or regression tests carried out during software development.
What is most valuable?
The grids, as well as the selectors, are the most valuable features.
The ease of use for the whole tool.
What needs improvement?
I would like more usability and ease of use.
The graphical interface could be improved. It would be very helpful to be able to write scripts in a GUI, rather than depend so heavily on the command line.
For how long have I used the solution?
I have been using Selenium HQ in my department for three years.
What do I think about the stability of the solution?
Selenium HQ is a stable product.
What do I think about the scalability of the solution?
It is easy to scale Selenium HQ.
We have five members in our Quality Assurance team, and three are dedicated to Selenium.
We have plans to increase our usage in Selenium but the issue is time.
How are customer service and technical support?
We have not contacted technical support. In a Google search, you can find the help you need. It's an open community.
Which solution did I use previously and why did I switch?
We worked with other solutions previously and changed to Selenium because of the cost of the license.
We are also using Microsoft Team Foundation (TFS), which is now known as Azure DevOps. We are upgrading to DevOps.
How was the initial setup?
The initial setup is straightforward.
It took half a day to deploy.
One person is enough to maintain this solution.
What about the implementation team?
We completed the installation and deployment internally.
What's my experience with pricing, setup cost, and licensing?
The cost of the license is better than other solutions. Selenium is a free tool. It's open-source.
To date, we have not paid any additional fees.
What other advice do I have?
I would recommend using Selenium with Python, it will be helpful.
I would rate Selenium HQ a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO, Founder at a tech services company with 11-50 employees
Great for working on multiple browsers and platforms
Pros and Cons
- "Has a good Workday application that enables us to handle some of the custom controls."
- "The stop control needs to be improved with a configuration tool to enable desktop support."
What is our primary use case?
I'm the company's managing director and we are customers of Selenium.
What is most valuable?
It enables us to handle some of the custom controls of Ajax calls to Selenium and Selenium Grid for parallel execution on different versions of the application and on different platform.
What needs improvement?
The Selenium stop control has been a challenge. We use auto IT for handling some of the small controls, small scenarios on the desktop, it needs to be improved with a configuration tool where it can handle desktop support as well as Ajax controls. Basically, there needs to be an improvement in handling the Ajax custom controls because the inbuilt method is not very helpful in that respect.
For how long have I used the solution?
I've been using this solution for almost five years.
What do I think about the stability of the solution?
This is a stable and reliable solution for web applications, there is no doubt since it's an open-source tool, it's recommended for any web application. We used GitHub and Jenkins for continuous integration and everything is available online, we have experience working with the Jenkins version controls and configuration tools.
How are customer service and technical support?
We use Google or blogs for any problems. There are sometimes delays and if we are moving into a new Chrome version or a new Firefox version, there can be delays of up to a couple of days to figure out the plugins and there's no immediate support available. We need to wait till something turns up on the internet.
How was the initial setup?
We've been using Selenium for a long time and haven't had many issues; we knew how to configure it. It's not completely straightforward and implementation takes time but everything was available on the internet and the blogs. There's a lot of documentation available regarding deployment.
What's my experience with pricing, setup cost, and licensing?
We're using the open source version. We don't have any support from Selenium HQ.
What other advice do I have?
I would recommend this solution. If working on multiple browsers and on multiple platforms is the goal, then Selenium is definitely the right tool because it works on Windows as well as on Linux. It also supports multiple browsers.
I rate the solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QMS Lead at a pharma/biotech company with 11-50 employees
An automated testing solution with a useful record and playback feature, but it would be better if you could run tests without technical skills
Pros and Cons
- "I like the record and playback features. We also appreciate that it's not just writing on a script that we create. While we were browsing our web application, it automatically records all the clicks and movements of points. We also appreciate the fact that it provides screenshots of everything in the output."
- "It would be better if we could use it without having the technical skills to run the scripting test."
What is our primary use case?
My company started using Selenium HQ two years ago for unit testing. We were trying to evaluate the record and playback features. We are basically outsourcing this function, and we're charged for every developed feature and testing. So, we thought that we could test it ourselves using the record and playback feature. We were navigating our web application records in a macro and tried to reproduce that later. But for some reason, it's not the best solution for us.
What is most valuable?
I like the record and playback features. We also appreciate that it's not just writing on a script that we create. While we were browsing our web application, it automatically records all the clicks and movements of points. We also appreciate the fact that it provides screenshots of everything in the output.
What needs improvement?
It would be better if we could use it without having the technical skills to run the scripting test.
For how long have I used the solution?
I think we have been using Selenium HQ for two years, but I only joined the company six months ago.
What do I think about the stability of the solution?
We are satisfied with its stability.
What do I think about the scalability of the solution?
We are satisfied with its scalability. We have five or six users working with Selenium HQ.
What's my experience with pricing, setup cost, and licensing?
Selenium is an open-source solution, and It's free.
What other advice do I have?
On a scale from one to ten, I would give Selenium HQ a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead QA Engineer at a computer software company with 1-10 employees
Plenty of documentation online, reliable, and stable
Pros and Cons
- "The stability of the solution has been good, it is reliable we have not had any bugs."
- "The installation could be simplified, it is a bit difficult to install."
What is our primary use case?
We are using selenium in our organization for Unit Testing, Smoke Testing, Sanity Testing and Regression Testing.
How has it helped my organization?
Reduces Manpower, Testing is become much faster which is helpful for faster Project delivery.
What is most valuable?
Selenium supports a range of languages, including Java, Perl, Python, C#, Ruby, Groovy, JavaScript, and more. It has its own script, but it is not limited by that language. It can work with various languages – whatever the developers/testers are comfortable with.
Selenium provides support across multiple browsers, namely, Internet Explorer, Chrome, Firefox, Opera, and Safari. This becomes highly resourceful while executing tests and testing it across various browsers simultaneously.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The stability of the solution has been good, it is reliable we have not had any bugs till now.
How are customer service and technical support?
I have not connected their technical support. However, there is a lot of community support for Selenium HQ online. If you look on internet you can find plenty of solutions for challenges you are facing.
How was the initial setup?
The initial setup is little complicated the installation could be simplified.
What other advice do I have?
I would recommend this solution to others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Analyst at a computer software company with 1,001-5,000 employees
Good API and we are happy with the UI, but we have to spend a lot of time on maintenance
Pros and Cons
- "In general, I would say that the API set is the most valuable feature."
- "Whenever an object is changed or something is changed in the UI, then we have to refactor the code."
What is our primary use case?
We are using Selenium for web application automation and mobile automation.
What is most valuable?
In general, I would say that the API set is the most valuable feature.
We use sticker boards and we are happy with the UI.
What needs improvement?
Whenever an object is changed or something is changed in the UI, then we have to refactor the code. This means that we have to spend a lot of time on maintenance.
For how long have I used the solution?
We have been using Selenium HQ for the past two years.
What do I think about the stability of the solution?
Stability has been a problem during my testing. I have run the same code several times and faced issues for no apparent reason. Problems were identified, though the objects are all in place and no changes have happened in the UI, the test failed unwantedly. Then, we run the test case for the second time, the result will be true. This means that there is instability in the tests.
What do I think about the scalability of the solution?
We only have a small number of test cases and haven't faced any problem with scalability. However, I am not sure what will happen when we try bulk testing.
There are three different teams for automation in my organization, and each has a single point of contact, so there are three different people.
How are customer service and technical support?
We have not been in contact with technical support. When we did have a problem, we were able to resolve it by finding the solution online.
Which solution did I use previously and why did I switch?
We were using another set of tools for quite some time before we switched to Selenium HQ.
We are also using Appium, which has native support for Android and iOS devices.
How was the initial setup?
The initial setup was complex and it took us approximately five days to complete.
What about the implementation team?
Our in-house team handled the deployment.
One person is responsible for maintenance, although this is one of the problems that we faced. There is no separate team for maintenance.
What's my experience with pricing, setup cost, and licensing?
This is an open-source product so there is no cost other than manpower.
Which other solutions did I evaluate?
We conducted a PoC using UiPath for RPA. We are planning to try using Tricentis Tosca for codeless automation. We are continuing with our evaluation and ultimately, want to find the best tool.
What other advice do I have?
My advice for anybody who is considering Selenium HQ is that if there is a timeframe that is separate from the automation then it is suitable. However, if there is no timeframe and the issue does not fit into the automation, and it needs to be adapted manually, then this product is not a good choice.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Test Engineer at a tech vendor with 201-500 employees
Open source and compatible with multiple languages, but lacks support for Windows desktop applications
Pros and Cons
- "It is compatible with and supports multiple languages, such as Java and Python. It is open source, and it is widely used."
- "It is not a licensed tool. The problem with that is that it won't be able to support Windows desktop applications. There is no support for Windows desktop applications. They can do something about it. Its user interface can also be improved, which is not great compared to the other latest tools. Anybody who has been working on functional testing or manual testing cannot directly work on Selenium HQ without learning programming skills, which is a disadvantage."
What is most valuable?
It is compatible with and supports multiple languages, such as Java and Python. It is open source, and it is widely used.
What needs improvement?
It is not a licensed tool. The problem with that is that it won't be able to support Windows desktop applications. There is no support for Windows desktop applications. They can do something about it.
Its user interface can also be improved, which is not great compared to the other latest tools.
Anybody who has been working on functional testing or manual testing cannot directly work on Selenium HQ without learning programming skills, which is a disadvantage.
For how long have I used the solution?
I have been using Selenium HQ for three years.
What do I think about the stability of the solution?
It has good stability.
What do I think about the scalability of the solution?
Scalability is good. They are improving on that.
How are customer service and technical support?
I haven't directly interacted with anyone. For most of the questions that I have, I search online, and I am able to find the answers in the community.
How was the initial setup?
It is complex, but they have detailed documentation, which is helpful.
What other advice do I have?
You need a person who knows one programming language thoroughly. It is not like anybody can pick and work on this solution. You should be thorough enough on the language and the framework that you are choosing. Only then Selenium HQ is the way to go.
I would rate Selenium HQ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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