SolarWinds Network Device Monitor Reviews

The solution is used primarily to monitor our network. In real-time, we know when if there's an issue on our network and it helps us to be proactive, to solve the situation.

The alerts we are getting when we start losing connection access have been helpful. If a device is starting to get, for example, a higher than normal level of activity or the CPU starts to increase there is an alert. The alert is the most beneficial for us.

The pricing isn't too bad. 

It's been stable. 

The way they are presenting the map of our devices needs to be improved.

The initial setup is complex. 

I've been using the solution for about three years. 

My impression of stability is mostly good, however, I'm open to seeing how it works and if it gives us acceptable performance for what we are doing. So far, we are impressed with that solution. That said, it can allow us to run more, and do more.

I can't speak to scalability. We haven't tried to scale.

Mostly, just engineers are on the solution. 

We have a person in-house that will bring issues to our attention, and if we need to, we will escalate to support.

Neutral

The initial setup is a bit complex. It's not for anyone who is a beginner to work in the products to do it. It's a bit longer to start uploading the new nodes on the software.

I'd rate the solution a two out of five in terms of ease of use.

The deployment takes about 15 to 20 minutes. 

At most, we need five people to deploy and maintain the product.

We did not use a third party to help us set everything up. We handled the implementation in-house.

The pricing is okay. I would rate it a three out of five. 

We're just customers and end-users.

I'd advise potential new users that, before using the device, they need to prepare and get some training on the device before using it.

I would rate the solution a seven out of ten.

We use this solution for network monitoring, SNMP, WMI, queries against services, and occasionally for certain devices that have stopped, we would restart services.

I like the mapping that you could do and the dashboards were very pretty.

We created dashboards that would provide visibility. We could look at a site and at the surface and we would be able to tell if there was anything going on.

Overall, it is a good user experience and the dashboards are very usable.

I don't recall seeing a lot of tagging. 

The setup was all linear. For example, if there was an outage, things had to be set up in a certain way to not create a deluge of emails or alerts.

The security needs improvement, which is why we are moving away from SolarWinds. We have security concerns.

They had a major malfunction, and they were compromised back in January of the year before last. They have had a whole series of vulnerabilities that they keep releasing and we are a financial company and they have supply chain issues and vulnerability issues that just seem to keep coming up.

I have been dealing with SolarWinds Network Device Monitor for 10 years.

We are working with the latest version. It is all up-to-date.

It's a stable solution. I don't have any issues with the stability of SolarWinds Network Device Monitor.

We didn't have any issues with scalability. We're a small shop.

Technical support is very good. Technical support was always solid.

The initial setup was 10 years ago, but I don't recall it being difficult.

We had a perpetual license and the renewal was $20,000 to $25,000.It probably cost us $80,000. We just purchased more and more components over the years.

There are additional costs because there are a lot of pieces to it.

We're currently evaluating other solutions, as we are moving away from SolarWinds.

In summary, it's a good solution but it's expensive. 

I would rate SolarWinds Network Device Monitor an eight out of ten.

We use the solution for monitoring switches, telephones, and Wi-Fi access points.

The product is useful for switches and IP phones.

The solution is not user-friendly.

I have been using the solution for three to four years.

The product is stable. I rate the tool’s stability an eight out of ten.

I rate the tool’s scalability a nine out of ten. Five people in my organization are using the product. We have plans to increase the usage in the future.

I rate the ease of setup a ten out of ten.

The deployment takes a day. We need two people to deploy the solution.

The product is expensive.

We are using the latest version of the solution. I did not deploy the solution. I am monitoring it. I am not part of the procurement team. I would recommend the product to others because it is stable. Overall, I rate the solution an eight out of ten.

We primarily use the solution as a network configuration manager. You can use it for device monitoring.

The solution is very user-friendly and very easy to use. 

The solution is simple to set up. The deployment process is quick. 

The security could always be improved. 

We would prefer if the support was faster in terms of response times. 

I've been dealing with the solution for nine years. It's been a while. I've had almost a decade of experience with it so far.

We have more than 100 users on the solution at this time. 

Technical support needs to respond to its customers faster. We are not 100% satisfied with the level of support we get. 

The initial setup is not overly complex. It's quick and easy. The deployment only takes a few hours. You only need one engineer for the deployment process. 

We're able to handle the implementation ourselves in-house. We don't need the help of integrators or consultants. 

We have a license that we pay for annually. 

We use both on-premises and cloud deployment models. 

I'd rate the solution at a nine out of ten.

I would recommend the solution to other users and organizations. 

We use this product for network and server management. We were looking for something that can monitor the cloud workloads.

The most valuable feature is the cloud workload monitoring capability.

There is no mobile version of this product, and our team should be able to access it using a mobile device.

We have been using the SolarWinds Network Device Monitor for almost four years.

This product has been quite stable and we are very likely to continue using it in the future.

It is a scalable solution and we have about 70 people in the organization who use it.

The technical support is okay and I don't think that we've any a bad experience.

The initial setup was straightforward. It took between three and four months to complete the deployment.

Our in-house team implemented and deployed it. We have a three-member team and they are administrators.

There are licensing fees but the price is not very expensive.

This is a product that I can recommend.

I would rate this solution a seven out of ten.

We use this product to monitor our infrastructure, detect outages, and monitor performance.

This product proactively tells us about issues before the users notice.

From a monitoring perspective, the most valuable feature is that it can tell us exactly what the issue is.

Integration with different tools, such as ServiceNow and Excel, can be improved.

I would like to see improvements made to event correlation. 

We have been using SolarWinds Network Device Monitor for about five years.

This is a stable monitoring tool.

This is a scalable product.

We have about twenty technical people who normally work with it.

As long as I have been with the company, they have always had SolarWinds.

The initial setup is straightforward.

We have an in-house team responsible for maintenance.

My advice for anybody who is implementing this tool is to have a dedicated resource for it. It has to be maintained, and it takes time and resources to get the best out of it.

Overall, this is a good product. That said, no solution is perfect.

I would rate this solution a seven out of ten.