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SolarWinds Network Device Monitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Network Device M...
Ranking in Network Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Cloud Monitoring Software (13th), Digital Experience Monitoring (DEM) (5th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of SolarWinds Network Device Monitor is 0.8%, up from 0.5% compared to the previous year. The mindshare of ThousandEyes is 2.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes2.4%
SolarWinds Network Device Monitor0.8%
Other96.8%
Network Monitoring Software
 

Featured Reviews

SG
IT Infrastructure Senior Network Technician at Autoliv
Offers some features but needs better customization and analysis tools
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.
Abdalraheem Asha - PeerSpot reviewer
Senior cloud engineering lead and IT project owner at KDD
Has improved collaboration with providers and pinpointed issues across regional networks
ThousandEyes has been the most user-friendly tool I have seen in the past couple of years, making life easier in troubleshooting and helping us find what's happening while offering vivid options on how to use the agents or the server-side tools with multiple options to trace out the issues. The best features ThousandEyes offers include the ability to place two different points or nodes, such as a server or a node in the cloud in my account, then installing agents and tracing the connectivity which helps me build a perfect user experience to check what's happening while users access my resources. I love the dashboards in ThousandEyes and the way I see the results after placing or doing the tests; this is perfect, and I would say this is the best thing. ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly. I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Link monitoring is the most valuable feature of this solution."
"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."
"Overall, I rate SolarWinds Network Device Monitor ten out of ten."
"The most valuable feature of SolarWinds Network Device Monitor is it shows you the utilization of devices to allow you to take proactive action before something goes down or reaches the saturation point. You can take proactive action to fix the problem before it occurs."
"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."
"This product proactively tells us about issues before the users notice."
"We are doing more with SolarWinds Network Device Monitor than we were doing in the past with WhatsApp Gold; when we moved to SolarWinds Network Device Monitor, the whole observability part started to grow."
"Since our devices are spread out across the world, we can see the status of these devices without having to send someone physically to a remote location, which saves money."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"The installation process is not hard at all."
"The most valuable features are integration and ease of use."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution is very easy to use."
"One feature I liked is end-user monitoring."
 

Cons

"In terms of price, it could be less expensive."
"The solution lacks in performance monitoring."
"The security could always be improved."
"Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable."
"SolarWinds pricing is on the higher side, and in India, every customer is cautious about commercial aspects."
"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."
"The solution is not user-friendly."
"It should provide user-friendly page"
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"I would like the product to offer more agility."
"The solution's network and reporting could be improved."
"The guest portal is hard to use."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"It might be practical to extend monitoring capabilities to include network devices"
"Presently, it lacks the ability to integrate with other Cisco products."
 

Pricing and Cost Advice

"Thankfully, it doesn't take a lot of manpower to install and deploy."
"The price of the SolarWinds Network Device Monitor is good."
"SolarWinds Network Device Monitor is not an expensive solution."
"The product is expensive."
"When compared with other solutions SolarWinds is more expensive."
"Well, we had a perpetual license and the renewal was $20 to $25,000."
"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."
"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
"It is a quite expensive solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
10%
Financial Services Firm
10%
Government
7%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What do you like most about SolarWinds Network Device Monitor?
I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
I am not a positive person regarding SolarWinds Network Device Monitor.
What needs improvement with SolarWinds Network Device Monitor?
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for impro...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could focus more on end-users than enterprises, as the solution is powerful, and collaboration with multiple cloud providers should be developed for better test traceability, with the ...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is troubleshooting, with a specific example being testing connectivity through IXP to ensure the fastest route in collaboration with service providers over the reg...
 

Also Known As

Network Device Monitor
No data available
 

Overview

 

Sample Customers

Air Rarotonga
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds Network Device Monitor vs. ThousandEyes and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.