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SolarWinds Network Device Monitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Network Device M...
Ranking in Network Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Cloud Monitoring Software (13th), Digital Experience Monitoring (DEM) (5th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of SolarWinds Network Device Monitor is 0.8%, up from 0.5% compared to the previous year. The mindshare of ThousandEyes is 2.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes2.4%
SolarWinds Network Device Monitor0.8%
Other96.8%
Network Monitoring Software
 

Featured Reviews

SG
IT Infrastructure Senior Network Technician at Autoliv
Offers some features but needs better customization and analysis tools
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.
Abdalraheem Asha - PeerSpot reviewer
Senior cloud engineering lead and IT project owner at KDD
Has improved collaboration with providers and pinpointed issues across regional networks
ThousandEyes has been the most user-friendly tool I have seen in the past couple of years, making life easier in troubleshooting and helping us find what's happening while offering vivid options on how to use the agents or the server-side tools with multiple options to trace out the issues. The best features ThousandEyes offers include the ability to place two different points or nodes, such as a server or a node in the cloud in my account, then installing agents and tracing the connectivity which helps me build a perfect user experience to check what's happening while users access my resources. I love the dashboards in ThousandEyes and the way I see the results after placing or doing the tests; this is perfect, and I would say this is the best thing. ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly. I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are doing more with SolarWinds Network Device Monitor than we were doing in the past with WhatsApp Gold; when we moved to SolarWinds Network Device Monitor, the whole observability part started to grow."
"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."
"The most valuable features of SolarWinds Network Device Monitor are the reports. We are configuring the reports, and the first reports are only about the devices. We are configuring the thresholds in order to monitor all the devices."
"There are vital features of auto-plugin core ports"
"You can create an attractive dashboard and create a hierarchy."
"The solution and its interface are elaborate and fully integrate all monitored items for easy analysis and troubleshooting."
"The alerts we are getting when we start losing connection access have been helpful."
"The most valuable feature of SolarWinds Network Device Monitor is it shows you the utilization of devices to allow you to take proactive action before something goes down or reaches the saturation point. You can take proactive action to fix the problem before it occurs."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"The company provides excellent service."
"One feature I liked is end-user monitoring."
"ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly."
"It's fairly easy to set up."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"ThousandEyes gives companies better visibility."
"The authentication overall - including to the VPN and LAN - is excellent."
 

Cons

"The solution should have AI-powered issue-resolving capabilities"
"SolarWinds pricing is on the higher side, and in India, every customer is cautious about commercial aspects."
"When an organization's network grows, the complexity of the dashboard becomes an area of concern where improvements are required."
"The solution lacks in performance monitoring."
"The reporting feature needs improvement because we are unable to configure reports that were included during initial implementation."
"The main disadvantage of SolarWinds Network Device Monitor is the licensing cost, which is expensive."
"It should provide user-friendly page"
"If everything were in the package so that everything was ready to go out of the box, that would be ideal."
"It would be nice if the solution covered other areas like server monitoring."
"The tool does not provide features for application-level monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"The guest portal is hard to use."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"ThousandEyes could improve the dashboards by adding more features."
"The solution's network and reporting could be improved."
"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."
 

Pricing and Cost Advice

"When compared with other solutions SolarWinds is more expensive."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"Well, we had a perpetual license and the renewal was $20 to $25,000."
"The product is expensive."
"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"SolarWinds Network Device Monitor is not an expensive solution."
"The price of the SolarWinds Network Device Monitor is good."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It is a quite expensive solution."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
10%
Financial Services Firm
10%
Government
7%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What do you like most about SolarWinds Network Device Monitor?
I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
I am not a positive person regarding SolarWinds Network Device Monitor.
What needs improvement with SolarWinds Network Device Monitor?
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for impro...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could focus more on end-users than enterprises, as the solution is powerful, and collaboration with multiple cloud providers should be developed for better test traceability, with the ...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is troubleshooting, with a specific example being testing connectivity through IXP to ensure the fastest route in collaboration with service providers over the reg...
 

Also Known As

Network Device Monitor
No data available
 

Overview

 

Sample Customers

Air Rarotonga
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds Network Device Monitor vs. ThousandEyes and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.