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SolarWinds Network Device Monitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Network Device M...
Ranking in Network Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Cloud Monitoring Software (14th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of SolarWinds Network Device Monitor is 0.9%, up from 0.5% compared to the previous year. The mindshare of ThousandEyes is 2.1%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes2.1%
SolarWinds Network Device Monitor0.9%
Other97.0%
Network Monitoring Software
 

Featured Reviews

SG
IT Infrastructure Senior Network Technician at Autoliv
Offers some features but needs better customization and analysis tools
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.
Abdalraheem Asha - PeerSpot reviewer
Senior cloud engineering lead and IT project owner at KDD
Has improved collaboration with providers and pinpointed issues across regional networks
ThousandEyes has been the most user-friendly tool I have seen in the past couple of years, making life easier in troubleshooting and helping us find what's happening while offering vivid options on how to use the agents or the server-side tools with multiple options to trace out the issues. The best features ThousandEyes offers include the ability to place two different points or nodes, such as a server or a node in the cloud in my account, then installing agents and tracing the connectivity which helps me build a perfect user experience to check what's happening while users access my resources. I love the dashboards in ThousandEyes and the way I see the results after placing or doing the tests; this is perfect, and I would say this is the best thing. ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly. I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SolarWinds Network Device Monitor is a straightforward product with valuable functionality."
"I like the mapping that you could do and the dashboards were very pretty."
"I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process."
"The alerts we are getting when we start losing connection access have been helpful."
"The solution and its interface are elaborate and fully integrate all monitored items for easy analysis and troubleshooting."
"The most valuable feature of SolarWinds Network Device Monitor is it shows you the utilization of devices to allow you to take proactive action before something goes down or reaches the saturation point. You can take proactive action to fix the problem before it occurs."
"This product proactively tells us about issues before the users notice."
"There are vital features of auto-plugin core ports"
"The solution is very easy to use."
"The installation process is not hard at all."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"It's fairly easy to set up."
"Overall, I would rate ThousandEyes nine out of ten."
"One feature I liked is end-user monitoring."
 

Cons

"The initial setup of the SolarWinds Network Device Monitor could be easier. It took us approximately one month to complete the implementation."
"There is no mobile version of this product, and our team should be able to access it using a mobile device."
"The reporting feature needs improvement because we are unable to configure reports that were included during initial implementation."
"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."
"SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature."
"The solution lacks in performance monitoring."
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"The main disadvantage of SolarWinds Network Device Monitor is the licensing cost, which is expensive."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"There is room for improvement in terms of customization and user-friendliness."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"The tool does not provide features for application-level monitoring."
"They only offer synthetic requests."
"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."
"The solution's network and reporting could be improved."
"I feel it needs more holistic integration. It needs more improvement."
 

Pricing and Cost Advice

"SolarWinds Network Device Monitor is not an expensive solution."
"The product is expensive."
"The price of the SolarWinds Network Device Monitor is good."
"Well, we had a perpetual license and the renewal was $20 to $25,000."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"When compared with other solutions SolarWinds is more expensive."
"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
10%
Financial Services Firm
9%
Government
7%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What do you like most about SolarWinds Network Device Monitor?
I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
I am not a positive person regarding SolarWinds Network Device Monitor.
What needs improvement with SolarWinds Network Device Monitor?
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for impro...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could focus more on end-users than enterprises, as the solution is powerful, and collaboration with multiple cloud providers should be developed for better test traceability, with the ...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is troubleshooting, with a specific example being testing connectivity through IXP to ensure the fastest route in collaboration with service providers over the reg...
 

Also Known As

Network Device Monitor
No data available
 

Overview

 

Sample Customers

Air Rarotonga
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds Network Device Monitor vs. ThousandEyes and other solutions. Updated: February 2026.
881,821 professionals have used our research since 2012.