SolarWinds Network Device Monitor and Kentik compete in network monitoring solutions. SolarWinds appears to have the upper hand regarding value, pricing, and customer service, while Kentik provides superior analytics and data insights.
Features: SolarWinds Network Device Monitor offers robust monitoring with simplified dashboards and effective alerting, ideal for straightforward network management. It provides real-time device status tracking, customizable alerts, and detailed network insights. Kentik focuses on in-depth traffic analysis and anomaly detection, offering comprehensive network visibility and customizable analytics reports. It provides proactive alerting and real-time traffic dashboards for extensive data insights.
Room for Improvement: SolarWinds could enhance its analytics capabilities and integration options, and improve support for larger network environments. SolarWinds may also benefit from expanding its mobile accessibility. Kentik's setup process could be simplified to reduce the complexity of initial deployment. The platform might improve its cost-effectiveness and offer more flexible pricing options. Kentik could also bolster its user-friendly interface for better ease of use.
Ease of Deployment and Customer Service: SolarWinds provides a straightforward deployment process with excellent customer service, making onboarding smooth and fast. Its support team is known for quick and effective problem resolution. Kentik's deployment often involves integrating with existing systems, requiring a more intricate setup. However, its customer service is responsive and helpful in addressing deployment challenges, ensuring support for complex network environments.
Pricing and ROI: SolarWinds Network Device Monitor is generally more budget-friendly with a lower initial setup cost, appealing to organizations with tight budgets. It offers a quicker ROI due to its efficient monitoring capabilities. Kentik, though having a higher setup cost, offers a competitive ROI through its advanced analytics features, making it a suitable choice for larger enterprises that prioritize data-driven decision-making. Kentik's enhanced analytical capabilities justify its higher cost.
| Product | Market Share (%) |
|---|---|
| SolarWinds Network Device Monitor | 0.8% |
| Kentik | 1.2% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 4 |
| Large Enterprise | 14 |
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
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