SolarWinds NPM Reviews

We use SolarWinds NPM to monitor and manage network devices and infrastructure in our environment.

SolarWinds NPM has helped our organization by providing a proactive approach to understanding the current trends in the environment, utilization of the resources, and providing inventory reports of the environment. This has helped us stay ahead of the cost for new infrastructure requirements as well as licenses.

The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications.

I have been using SolarWinds NPM for approximately two years.

I have found the stability of SolarWinds NPM to be good.

The scalability has been adequate.

We have multiple users using the solution with various roles, such as network administration, server administration, and reporting users.

We have plans to increase usage. We are currently leveraging the internal infrastructure aspects of the environment. We're going to expand it and we purchased additional infrastructure to expand the visibility across multiple areas.

The technical support offered by SolarWinds NPM is pretty good.

The initial setup was straightforward. We deployed the solution from new and completed the upgrades. 

We coordinate with the vendor to help support the implementation. It can take many days depending on the modules that need to be installed. It took us approximately two days.

We need at least one staff member in each focus area for the implementation of the solution, totaling approximately six, depending on the modules you have.

We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment.

Before choosing SolarWinds NPM we evaluated other solutions such as Splunk and ScienceLogic. The flexibility and the overall breadth of different modules that SolarWinds has to offer were superior to the other solutions evaluated.

I rate SolarWinds NPM an eight out of ten.

It is a good solution, it provides multiple module options, easy to use, and predominantly easy to find people to support it in the industry.

We use this solution for infrastructure monitoring, including servers and network devices.

This has helped us to monitor the availability of our routers, switches, servers, and virtual environments. We also use it to monitor our services. When a critical service goes down, SolarWinds will send us an email alert. It also supplies us with information that makes it easier for us to find the root cause.

The most valuable feature is the notification that we get, via email, when a device in our network goes down.

The user should be able to customize the dashboard to their own requirements. Right now, we have to design separate dashboards for visualization. For example, there is one for the environment and another for the infrastructure. I would like to design a single dashboard that contains my visualized environment, my physical environment, my services, and my processes. This would make the job of monitoring easier.

Application Performance Monitoring should be included in this solution.

The reporting is in need of improvement.

The stability is very nice. This is a good solution, compared to other monitoring solutions.

We have had no issues with respect to scalability. As we get more devices, routers, and servers, we simply add them to SolarWinds for monitoring.

There are nine people that manage this solution and receive email alerts. We have six people with read-only access in our NOC department, and there is also an admin console that the remaining three people are managing.

There are a lot of guides online, and whenever we have issues we consult them. Most of the guides are "do it yourself", and we have not encountered any problem that has necessitated contacting technical support.

Prior to this solution, we were using HP NNM, the Network Node Manager. With HP the monitoring was in silos, whereas SolarWinds gives us a unified dashboard. This is the reason that we switched.

The initial setup for this solution is very straightforward.

The time required for deployment depends on the number of devices that you want to monitor. For example, if you want to monitor a hundred devices then I think that it will take three or four days.

In our environment, we are monitoring more than four hundred servers and approximately two hundred network devices. Our deployment took about three weeks to complete.

Two or three staff are suitable for deployment.

We handled the implementation in-house.

We have a perpetual license for this solution, and my impression is that this solution is cheap.

In addition to this solution, we evaluated SCOM. We found that SolarWinds is better.

SolarWinds is a great solution, and I think that for anybody looking for a nice infrastructure monitoring tool, this solution will do the job.

I would rate this solution an eight out of ten.

Network performance monitoring was invaluable.

We had issues pinpointing the exact location of a problem due to configuration of a particular bandwidth. This was due to the Cisco firewall configuration.

I used it for four years.

No, it's also fairly easy to administrate.

No issues encountered.

No issues encountered.

Good.

Technical Support has plenty of room for improvement, knowledge of their product was not very strong.

No previous solution was used.

It was fairly easy, but you just need to make sure that you have a SQL server on a different box or otherwise you would run into problems later on after your database grows.

We implemented it in-house.

We used it 24/7 and it had a great ROI.

I don't remember exactly, but it was a few thousand dollars for NPM with both NTA and SAM Administrator.

We didn't evaluate anything else.

Make sure you have a strong database server separate from the NPM server.

Server and network monitoring.

• Single pane for monitoring
• Scalable
• Creates new business opportunities.
  

Monitoring.

More MIBs.

• It is centralized with a dashboard.
• Global network device availability
• Availability alerts via emails and dashboard
• Alerts you when an IP conflict occurs
• Identifies the culprit by MAC address, device type, switch port, and Wi-Fi SSID
• Isolates the offender using a remote port shutdown
• Provides a centralized view on alerts, state, health and performance of the network devices.
• Real time network updates and easy to use
• Monitors packet loss, response time, and performance of devices
• In-depth traffic reports to pinpoint bandwidth issues before it affects end-users.
• Helps administrators to identify and fix bandwidth issues faster.
• Aids in capacity planning
• Auto discovery of devices

The old version was a proprietary system, had limited device visibility, no centralized SysLog, SNMP v2, had per campus monitoring system, no Wi-Fi visibility, and had limited licenses compared to the new version, which is multi-vendor, has a customized dashboard, centralized SysLog, SNMP v3, Centralized Monitoring System, Wi-Fi visibility, and Enterprise Licensing.

We need to investigate technology changes everyday.

Since 2014.

Always stable.

100%. It shows all incidents.

Yes. We still use those as backup: SCOM and Omnivista.

Straightforward, no training needed.

Yes, we did: PRTG and Observer.

The free trial is there to test the product.

Multicast

We are a small ISP in FL. Having this tool has been helping us a lot with time responds critical outages and troubleshooting.

Map section and Bandwidth.

Been using Solarwinds now for 4 years and happy with the system.

No issues.

No issues.

Yes

9 out of 10

10 out of 10

Netcool was just an outdated system.

Straightforward.

Vendor team - I'd rate them a 10 out of 10

Awesome product with a lot of info available and great support team.