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Cisco DNA Center vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cisco DNA Center enhances efficiency by reducing configuration time, despite licensing costs, with positive but varied ROI evaluations.
Sentiment score
7.4
SolarWinds NPM quickly proves cost-effective by enhancing network visibility, reducing support costs, and optimizing resource use for profitability.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
 

Customer Service

Sentiment score
6.2
Cisco's DNA Center support is praised for responsiveness but criticized for slow responses and challenges with complex issues.
Sentiment score
6.9
SolarWinds NPM's service is knowledgeable but response times vary, with some customers finding direct support unsatisfactory.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Scalability Issues

Sentiment score
7.6
Cisco DNA Center is highly scalable, effectively supports small to large networks, but licensing costs can be high.
Sentiment score
6.9
SolarWinds NPM is scalable, integrates globally, but managing resources and licensing is essential for effective performance and expansion.
The solution is designed for large enterprise companies.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Stability Issues

Sentiment score
7.5
Cisco DNA Center is generally stable, with some users reporting occasional bugs and needed updates affecting stability.
Sentiment score
7.5
Proper configuration and adherence to documentation ensure SolarWinds NPM's stability, though upgrades occasionally cause issues requiring support.
The NPM product is stable, particularly when used for simple network monitoring.
 

Room For Improvement

Cisco DNA Center needs better integration, user-friendliness, and support, with pricing, scalability, and compatibility issues impacting its effectiveness.
SolarWinds NPM needs UI enhancements, better integration, responsive support, and more flexibility for improved efficiency and customer satisfaction.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
Customers have given feedback about the delayed response times from the technical team.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
 

Setup Cost

Cisco DNA Center is costly, justified for enterprises, challenging for mid-market, with SaaS and promotions occasionally aiding affordability.
SolarWinds NPM offers scalable, valuable monitoring solutions with flexible pricing, starting from $2,000, based on deployment size and modules.
PRTG's package offers all features in one bundle, which is cost-effective.
The solution is considered expensive.
 

Valuable Features

Cisco DNA Center provides centralized management, security, AI-driven insights, and automation, enhancing network control and operational efficiency.
SolarWinds NPM provides comprehensive network management with customization, scalability, and real-time monitoring to enhance performance and integration.
The most valuable features include AI-driven insights which make troubleshooting much easier.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
It provides a detailed overview of the network, which is valuable.
The most valuable feature for us is the database performance analyzer, which we use a lot.
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
42
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 0.9% compared to the previous year. The mindshare of SolarWinds NPM is 4.4%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Ahmed  Helmy - PeerSpot reviewer
Experience unified visibility and monitoring for enterprise campus and significant time savings and enhanced troubleshooting with reliable support
We have been working with Cisco DNA Center for ten years. Our clients use Cisco DNA Center for unified visibility/monitoring across Enterprise Campus both LAN & WLAN along with Access and fast technical issues troubleshooting The solution provides fast troubleshooting capabilities and fast…
Masud Alam - PeerSpot reviewer
Offers alerting service to trigger alerts and easy to manage
For end-user performance monitoring, we like features such as availability of our all devices and device/interface monitoring. We have also used NCM (Network Configuration Manager) for our network. We use the alerting service to trigger alerts based on specific thresholds, like CPU or memory utilization exceeding a certain percentage. There are AI network initiatives in SolarWinds NPM for some lengthy issues. For example, it shows availability reports. But for bandwidth monitoring, it's not very clear how much bandwidth is being consumed. SolarWinds provide real-time bandwidth monitoring. It is not difficult to manage the network with SolarWinds. We have one customer with a satellite location. If we have a large network with, let's say, 43,000 elements, and our current SolarWinds license supports only 30,000, we would need to create another polling engine to accommodate the additional 13,000 elements. It's limited to the polling engine, so we can only support 30,000 elements per engine. So it's only for 30,000, but we have at least 40,000 elements in our network.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
Educational Organization
25%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

DNA Center
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Cisco DNA Center vs. SolarWinds NPM and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.