Sophos Firewall Reviews

Our clients from the governmental and enterprise sectors have multiple use cases for this product. 

The most valuable feature of this product is threat protection. Filtering and web protection are important as well. 

Sophos XG's web server protection and log viewer could improve. They should also introduce sandboxing. 

I have about five years of experience with this solution. 

The solution's stability is fine. 

There is not much flexibility or scalability with this solution. 

The Sophos XG technical support is good. 

Sophos XG deployment is easy and rapid. 

Most of our clients that end up choosing Sophos XG also consider Fortinet. However, Sophos XG has a better user interface. It is also better with managing users, updates, and integrating with Active Directory. 

Before deciding on this product, it's important to evaluate the price of the network. 

We use the solution as our HQ main firewall.

In my experience, the solution was easy to use, has lots of features, and is easy to configure.

There are issues with electricity with this solution.

I have been using the solution for approximately five years.

I have found the solution to be stable.

The scalability could be better. We have 500 to 1000 users using the solution at my company.

The installation is easy.

The deployment only took an hour for one person to do it.

The hardware is inexpensive but the license is expensive.

I am going to continue using this product and I recommend this product to others.

I rate Sophos XG a nine out of ten.

This solution is generally used for environment protection, using the ADR and MTL features. I'm a system administrator and team leader and we are customers of Sophos. 

It is a stable product because it's on the central cloud so there's no management required. 

The MTR feature has to be enhanced. There are some bugs on the ADL which need enhancing. 

I've been using this solution for two years. 

This is a stable solution.

Because this is a cloud portal, scalability isn't an issue. It's fully managed by the vendor, we just login to the portal and check the logs and check the updates.

We have Sophos firewalls and were planning to do a full integration with XG, but unfortunately this did not happen.

The initial setup is carried out on the portal so you need to work on the configuration with the respective partner and have the portal accessing all of the environment. It's a simple setup. We have deployed this solution on around 200 machines.

We pay an annual license.

I would rate this solution a seven out of 10. 

This firewall is part of the security solution that is implemented in medium-sized enterprises.

We are using it for endpoint and user security for laptops and mobile phones.

The most valuable feature is the Intercept X. It is the advanced features that are used for malware detection and antivirus. It's similar to antivirus on steroids.

It's simple to use and has a simple interface. It's generally straightforward and configuration-wise, it's not complex. 

It's a very simple product to use and that's why you find it is used mostly in small to medium-sized enterprises. They don't have the manpower that a large organization can have, in terms of the skilled workforce when it comes to cybersecurity. They just need something that is simple to use, simple to manage, and simple to administer, but effective at the same time. That's the main selling point for Sophos.

I have not used their SD-WAN product or the SD-WAN feature, so I don't know how scalable the SD-WAN is. But, I hope just that the SD-WAN is up to par with FortiGate.

The integration is an area that can improve a bit. One of the other solutions that I have used that is highly interoperable is Fortinet. It's easy to integrate with other products. 

Sophos can definitely improve with the interoperability between solutions.

I have been using Sophos XG for a year and a half.

We are using the latest version.

It is very stable. I've not had any issues with it.

In terms of bugs, I've not had any bugs, or I've not encountered any bugs when deploying Sophos or administering Sophos products. 

In terms of scalability, it's very scalable because they have different sized firewalls for different requirements or different specifications. 

It is also able to do high availability, so it's very scalable.

Currently, in our organization, we have coverage with Sophos Intercept X Endpoint Protection. We have 49 employees. We plan to continue to use this solution.

We are currently subscribed to a three-year product and will be using it for a duration of three years.

I have not had any cases where I had to log technical support, but I believe it would be fast enough in case I needed to reach out to them.

We are also using Fortinet FortiGate Firewall. 

The initial setup is very simple.

For a normal deployment with basic configuration in a  medium-sized enterprise, it can take a day and a half.

If it's a complex network design then it might be three to four days.

It only requires one person to deploy and maintain this solution.

We used an implementor and an integrator, but usually, I do it by myself.

The features in Sophos XG are the same features you would find in Palo Alto or Fortinet.

I just like it the way it is. I wouldn't recommend any changes to it, because what they have is working and it's working very well. It is a product that I definitely recommend to others.

I would rate this solution a nine out of ten.

Orchestration of the firewall is the most valuable feature. It is a fast and agile solution. It is good with protection. It is also very easy to deploy and manage, and its user interface is easy to use.

They can lower its price. It is very expensive. We are looking for a less expensive solution depending on our budget. They can also improve it in terms of firewall protection.

I have been using this solution for three years.

It is very stable.

It is very agile.

We didn't have any other similar solution previously.

It is very easy to deploy.

It is very expensive.

I would rate Sophos XG a nine out of ten.

Our main use case of this solution is to support internal clients with virus scanning on laptops and on critical processors.

An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics.

Most of the time we don't use the disk usage, memory or CPU graphs. The main graph we watch is the bandwidth usage.

Additionally, their previous update contained many bugs. They need to ensure that, before releasing a new version, there are not so many bugs.

I have been using this solution for two years.

The solution is stable.

We previously used Caveo Systems, but that was about 10 years ago.

The initial setup is very easy. The licensing and setting up of firewall rules takes some time, but the full deployment took about an hour.

The pricing is economical.

I recommend the solution due to its ease of use and pricing.

We are customers of Sophos and I'm the company IT security manager. 

I like that each user has the ability to manage the solution. 

It's a problem that we are not able to investigate incidents, there is no tracking. Security is also lacking in this product. 

I've been using this solution for three years. 

Stability is good, no problems. 

Scalability is fine. 

Technical support could be improved, it's not great. 

The price is good, it's not an expensive product.

I would not recommend this firewall to others. 

I would rate this product a seven out of 10.

For the primary use cases, we use SSL VPN access for rolling remote access. We use web filtering and we use the intrusion prevention that comes with network protection.

The user interface is very user-friendly and very helpful. 

The VPN access for users is also a great thing, especially nowadays when working from home. 

Categorization or uncategorized websites is an area that needs improvement.  

Having a web portal where you could make requests for the categorization of non-categorized items, would be beneficial.

The DLP rules don't cover countries such as Serbia. You cannot make custom rules. That could be added so that we could detect content that is not supposed to leave the company via email, and so that the rules could be customized by the clients.

We only have predefined rules and most of them are not for Serbia or countries from the Region.

We have been using Sophos from the time they acquired Astaro, before that it was UTM, then they released the XG firewall.

We are using the latest version.

It's a stable solution. We have not experienced any issues.

It's a scalable product. In the office, we have four users in our organization.

Our experience with technical support has been positive.

We have support from the local distributor. We have rarely had the need to contact technical support but when we have, we have had quick responses from them.

The initial setup is very straightforward and the implementation takes a relatively short amount of time. The fine-tuning takes a little bit more time but in general, it can be deployed and implemented quickly. 

Also, the upgrades, backups, and recovery are very easy.

We are Sophos partners, we sell them and implement them ourselves.

We only need one engineer to deploy and maintain this solution. If you have a bigger deployment then you need two engineers.

Licensing fees are on a yearly basis.

I can recommend this solution to others who are interested in using it.

I would rate this solution a nine out of ten.