Sophos SafeGuard Reviews

All the features and equipment of Sophos help improve our organization’s security.

The product filters phishing emails. It blocks suspicious files downloaded on devices to avoid damage. We use data encryption. If our laptop is stolen, we can avoid losing data. The product is very safe. The interface used for deploying encryption policies is user-friendly. I’m satisfied with the tool’s performance.

The product is not cheap.

I have been using the solution for six to seven months.

We haven’t faced any bugs or glitches.

We have about 100 users in our organization.

It is easy to deploy and maintain the product. We have four people to maintain the tool. It is easy to configure it.

Data security is the most important thing. It is difficult to calculate the ROI. However, it is understandable that solutions like Sophos SafeGuard make us more safe.

It is a premium product, so the quality is good.

We are technicians. We configure the laptops. I have used different security systems in my previous organization. We are adding new features like access points for Wi-Fi. Overall, I rate the tool an eight out of ten.

It is being used as a firewall.

The solution can be easily connected and it is very secure. 

Sophos should conduct some seminars to teach people how to use it and also to inform the users about what they should do in case of problems.

I have been using Sophos SafeGuard for three years.

I rate the stability a nine out of ten. 

It is a scalable solution. 150 people are using the solution across three locations. Another fifty users will be increased in the next one or two years.

The initial setup is straightforward and the deployment takes very little time. One or two staff members are required for regular monitoring and checking of the configurations. 

The solution was deployed in-house. 

The pricing is good and now they offer three-year and five-year plans. After that, if one likes the service, they can choose the lifetime service. 

I rate the overall solution a nine out of ten. 

I use SafeGuard to protect the end-user's system from any external algorithms. Users have to be ready for any attack, whether it's coming from within or outside the network.

You have to pay extra for some additional features, like data extraction. It would be nice if everything was available in one bundle.

I have been using Sophos SafeGuard for four years.

SafeGuard is extremely stable.

SafeGuard is highly scalable.

I rate Sophos support seven out of 10. Sometimes, it takes them time to respond.

Neutral

Setting up SafeGuard is straightforward except the bandwidth and sync. It takes around five minutes to deploy one module, depending on your network environment. Sometimes, a client needs a strictly on-premises deployment instead of on the cloud. 

I performed the installation by myself. 

I rate Sophos SafeGuard 10 out of 10. It's easy to use. You have to pay extra for additional, but the basic product is fantastic. It will be a good solution for you, depending on your requirements.

I have deployed a couple of Sophos firewalls for our clients recently. We are customers of Sophos. 

The solution has the intelligence to block a virus attack and prevent it from moving across the system. It's easy to use and a very reliable firewall, functionally and mechanically.

The solution lacks connectivity to Azure AD so it can connect to the regular internal Windows AD server but there's no direct connection to Azure AD. That would be a product improvement that needs to be implemented given that almost everyone is now on the cloud.  

I've been using this solution for nine years. 

From what I have seen, this is a very scalable product. It's a major plus point for them.

I've had a very good experience with customer service, particularly recently as I've also been managing other Sophos firewalls for customers.

Positive

It's worth taking the time to figure out how the solution can fit your needs. Sophos satisfies a large number of requirements and gives you unified security. It's something that has become a standard function with all other solutions in the market including with Palo Alto, SonicWall. I think Sophos leads in that space and if you're looking at a unified security function, then I recommend Sophos because of the protection from the endpoint to the gateway. It's a strong and capable system. 

I rate this solution nine out of 10. 

We are using the new version of Sophos SafeGuard. 

Our endpoint users make use of three environments which we protect with the help of the solution. 

I like the support most of all. In the past we had issues with it, but are now very pleased with it. It is very good. 

The solution's ability to integrate with other solutions, such as a DLP, should be addressed. 

The solution is stable. 

The solution is scalable. 

We do not have plans to increase the usage at present, perhaps in three year's time. 

I like the support most of all. In the past we had issues with it, but are now very pleased with it. It is very good.

Were I to come across an alternate solution, I would switch. In the past, we made use of Kasperki, but we switched to Sophos SafeGuard because we felt it to be better. 

The initial setup was easy.

The deployment lasted four months. 

We use six or seven people, a combination of engineers and technicians, for the deployment and a technical support staff, consisting of 40 technicians, for the maintenance. There is much work involved, but we handle this.

For the deployment, we made use solely of the technical support that we had from the Sophos company.

I have not seen an ROI, return on our investment. 

We evaluated CrowdStrike, prior to going with Sophos SafeGuard. 

Our company provides protection for 3,000 endpoint users. 

We are customers of the solution. 

Our solution is on hybrid cloud, with our servers being on-premises and the updates and sandbox being on the cloud. 

I recommend that a person have a good implementation team which is very familiar with the solution. One who implements with a DLP solution should be careful with the DLL. 

I rate Sophos SafeGuard as a nine out of ten. 

We primarily use the solution for endpoint encryption. 

It's a straightforward solution.

The solution is pretty simple to use.

We haven't had any real issues with the product.

Technical support has been helpful and they are responsive. 

The encryption is very good.

Overall, Sophos is a great product.

BitLocker comes from the OS license with Windows. It's a free solution. However, Sophos is a product we need to pay for. Therefore, using it is more expensive for our organization. It's also, in general, a pricey option. We'd like to lower costs.

Sophos requires separate BAU operations and separate infrastructure. We require a server and few other things, as well as portals. However, a solution like BitLocker is integrated with the CCM now. It doesn't require any other infrastructure. 

It would be ideal if the solution had different features within one agent. 

Sophos has been used in our bank for between three to four years (or more) at this point. We've used it for a while. 

We have about 24,000 users on the solution right now. We have many users in our organization.

The technical support has been very good. They are helpful and responsive. We are satisfied with their level of support.

We need to pay for this solution currently, however, if we switch to Bitlocker, it would be free as it's a part of Microsoft's OS. 

We are currently doing a POC with Bitlocker. I want to decommission the Sophos Safeguard and enable BitLocker for my bank. I'm working on that right now.

We're basically an end-user. We're a bank. We have a vendor the provides resources to us. 

I'm a solution architect and not fully working on the solution directly, per se. I'm looking for a way to switch over from Sophos to Bitlocker. 

Whether or not this is the right solution depends on each individual company. They have to decide if it is compatible and comparable with a paid solution or a free solution. I advise users to go with a free solution, such as BitLocker, as when we compare Sophos and BitLocker both cover the same aspects such as encryption. We can do what we need to do with both solutions and yet we only have to pay for one.

I'd rate the solution at a nine out of ten. It's a very good product overall. The main reason I would like to switch is based on the cost. If I don't have to pay for something, I would prefer not to. 

We use the solution primarily for email scanning.

The malware protection and the scanning features are most valuable in this solution.

There are times that this solution takes up too much memory that needs to be resolved. If it is not fixed it will definitely create issues in the future.

In an upcoming release, there should be more reports on the health status of the systems that we could fix, such as memory health, CPU utilization, and CPU health. These types of additions would be a great help.

I have been using the solution for approximately six months.

I have found the solution to be stable.

The solution has been scalable. Most of my clients are enterprise-size organizations using this solution.

Since I have been using the solution I have not had any errors or any issues I would need to contact support about.

I have used Trend Micro and Symantec antivirus previously. We have had a lot of issues with Trend Micro antivirus. We were facing so many issues related to the support and integration with some applications. There were times when applications would stop running. The solution also took up too many resources that were impacting the system's performance which is why we needed to move on from that particular antivirus.

It would be great if the price of the solution was lower than the current price. If we are to sell this particular solution to smaller businesses and not just enterprise businesses, it needs to be lower.

I rate Sophos SafeGuard a seven out of ten.

We use this solution to protect our devices in a data center environment.

The most valuable feature of this solution is the protection. It offers many different areas of protection such as trade and virus protection.

It's the best solution on the market.

It's a good product, but some are not happy with the boot BCN, and the point-to-point VPN requires the best protection. Better internet protection is required.

We are currently using Sophos XG 210.21 but it expires in August, so we are looking at the Next-Generation Firewall.

We are using the latest version of SafeGuard.

It's a stable solution. We have no issues with stability.

We can expand the product when we have the requirements to do so. For now, we have not explored this area.

We have 150 users in various roles using this solution in our organization.

The technical support is great. They are very good, and helpful.

The initial setup was complex.

It took two months to deploy.

Initially, we started to implement this solution but required some help from support.

Licensing is on a yearly basis and the pricing could be better.

I would recommend this solution to others because it's a very good product.

We are satisfied with SafeGuard and I would rate it a ten out of ten.

Sophos SafeGuard is a firewall; we use it for filtering and internet security.

Sophos SafeGuard constantly updates, so I am always using the latest version.

Within our organization, there are slightly less than 10 Sophos SafeGuard users.

Security-wise, it's one of the best. I don't think there is much room for improvement.

The integration could be a little better.

I use this solution frequently and I can't think of anything I would change.

I have been using Sophos SafeGuard for two years.

Sophos SafeGuard is both scalable and stable.

I don't require any technical support so I don't have much experience with them.

The installation was very simple, I did it by myself. It only took roughly one hour.

I'm the head of security at our company and we are customers of Sophos SafeGuard. 

The valuable feature is the intrusion detection system, the firewall itself.

The Office 360 integration could be improved, it's not so straightforward. It's been a challenge. When I moved from my mail in-house, on-prem, to Office 360 on cloud, I had a lot of challenges getting my mail to pass through the firewall. That's something I'm currently working on.

Additional features I'd like to see would be more help results to the product. Maybe they could provide a way to train on the product, provide tutorials that could be easily accessed for people to easily understand the product quickly. I think that would help. The issue is not always the product but the configuration and the know-how to easily manage the system that sometimes make you not get the best out of the system. It's a matter of making resources available. 

I've been using this solution for five years. 

It's a stable solution, I haven't had any challenges except when I was doing the migration.

The solution is scalable, we have over 500 staff using it. 

We purchased the solution in Ghana through a rep who has not been helpful. The company doesn't provide any support, we do everything in-house. If necessary, I sometimes go to the community to see if somebody has reported something that can help us. 

The price could be lower. I think it's one of the disadvantages of the solution. 

I would recommend that people choosing this solution find the right technical people or  vendor to provide support and assistance to ensure the product is working fine.

I would rate this product a six out of 10.