Sophos SafeGuard Reviews

We review and manage all those products, including the firewall and endpoint security. For example, Sophos SafeGuard allows us to review and manage security solutions efficiently with our clients who have multiple locations and need cloud administration.

Sophos SafeGuard is very easy to implement, and the connection for remote users is beneficial.

Sometimes, when the product has a firmware upgrade, we encounter implementation problems, which can delay the connection and require a reset and reinstallation. It has been a persistent issue with Sophos SafeGuard.

We have been using Sophos SafeGuard since 2018.

Stability can be an issue. After firmware upgrades or updates, we sometimes encounter problems that delay connections and require a reset and reinstallation. I would rate the stability as a seven out of ten. 

We usually do not need to contact technical support because we know how to handle the problems that arise, particularly those related to upgrades. Our company sells Sophos SafeGuard to our customers and helps manage it when needed.

Sophos SafeGuard is very easy to implement, and deployment is straightforward. For user connections, it's as simple as plug-and-play. This product usually connects with a cloud solution.

I would rate the initial setup as ten out of ten.  

Regarding pricing, it's a middle-priced solution. We typically use Sophos SafeGuard with the Sophos firewall, which includes VPN connections. The cost depends on the number of users, with some customers requiring hundreds of connections and others needing around a thousand.

I see great potential in Sophos SafeGuard due to its integration with the entire security suite. The key selling point is the seamless connection for users, companies, endpoints, and firewalls.

All these products, including switches, firewalls, and wireless, can be managed centrally through the cloud. This unified management is a significant advantage for our customers, allowing them to manage all their security products in one place.

Overall, I would rate Sophos SafeGuard a ten on ten. However, it does not integrate AI into this solution.

All the features and equipment of Sophos help improve our organization’s security.

The product filters phishing emails. It blocks suspicious files downloaded on devices to avoid damage. We use data encryption. If our laptop is stolen, we can avoid losing data. The product is very safe. The interface used for deploying encryption policies is user-friendly. I’m satisfied with the tool’s performance.

The product is not cheap.

I have been using the solution for six to seven months.

We haven’t faced any bugs or glitches.

We have about 100 users in our organization.

It is easy to deploy and maintain the product. We have four people to maintain the tool. It is easy to configure it.

Data security is the most important thing. It is difficult to calculate the ROI. However, it is understandable that solutions like Sophos SafeGuard make us more safe.

It is a premium product, so the quality is good.

We are technicians. We configure the laptops. I have used different security systems in my previous organization. We are adding new features like access points for Wi-Fi. Overall, I rate the tool an eight out of ten.

We use this solution to protect our devices in a data center environment.

The most valuable feature of this solution is the protection. It offers many different areas of protection such as trade and virus protection.

It's the best solution on the market.

It's a good product, but some are not happy with the boot BCN, and the point-to-point VPN requires the best protection. Better internet protection is required.

We are currently using Sophos XG 210.21 but it expires in August, so we are looking at the Next-Generation Firewall.

We are using the latest version of SafeGuard.

It's a stable solution. We have no issues with stability.

We can expand the product when we have the requirements to do so. For now, we have not explored this area.

We have 150 users in various roles using this solution in our organization.

The technical support is great. They are very good, and helpful.

The initial setup was complex.

It took two months to deploy.

Initially, we started to implement this solution but required some help from support.

Licensing is on a yearly basis and the pricing could be better.

I would recommend this solution to others because it's a very good product.

We are satisfied with SafeGuard and I would rate it a ten out of ten.

Sophos SafeGuard is a firewall; we use it for filtering and internet security.

Sophos SafeGuard constantly updates, so I am always using the latest version.

Within our organization, there are slightly less than 10 Sophos SafeGuard users.

Security-wise, it's one of the best. I don't think there is much room for improvement.

The integration could be a little better.

I use this solution frequently and I can't think of anything I would change.

I have been using Sophos SafeGuard for two years.

Sophos SafeGuard is both scalable and stable.

I don't require any technical support so I don't have much experience with them.

The installation was very simple, I did it by myself. It only took roughly one hour.

We primarily use the solution for endpoint encryption within our organization.

The management and the removable media encryption are two of the solution's most valuable features, in my opinion. They're very useful.

It's quite easy to integrate Safeguard with BitLocker.

In the latest versions, from Windows 8 onwards, everything is encrypted using BitLocker. What we require is key management, and in particular, policy management surrounding keys. There should be an option wherein I should be able to set the policy to exploit the BitLocker POA keys, and able to manage and reset the keys. Right now, the solution doesn't have this as an option.

From version eight, Windows 8 onwards, SafeGuard doesn't work 100% of the time. So we have to use BitLocker for the encrypting. Only the key management is done by SafeGuard. 

When you have the PPM chipset, you can have the power-on authentication, when you boot up your machine, you can set the six-digit passcode. As of right now, SafeGuard can't manage the six-digit passcode in terms of the expiration, and I need that added as a feature.

I have used the solution for maybe more than five years.

We've found the solution quite effective in terms of stability. There aren't bugs or glitches. We don't experience crashes. It's reliable.

Our organization hasn't run into any issues with scaling. If a company needs to expand its usage, it should be able to do so quite easily.

Currently, it's just my team that handles Safeguard in the company. Not everyone in the organization has access to it. We do use it daily.

We have contacted technical support in the past, and so far I can say that we've been completely satisfied. They've been very helpful and we don't have any complaints to speak of.

The initial setup was quite easy. We didn't find it to be complex.

Deployment doesn't take much time. It depends on the hard disk. Most installations shouldn't take more than thirty minutes at a maximum to finalize.

Our team was able to deploy the solution ourselves. We didn't require an integrator, consultant, or reseller to assist us in this endeavor.

We're merely a customer of the solution. We don't have a special relationship with Sophos.

We mostly deploy the solution on-premises, and only occasionally on the cloud.

I don't think I have much advice to give to other companies in regard to this product. We use it to manage BitLocker and find it very easy to set up. Organizations shouldn't have trouble implementing it into their business. We never have had issues with it in terms of implementation.

I'd rate the solution seven out of ten.

The primary use case for this solution is data encryption and decryption.

It is giving our customers the capability to encrypting their sensitive data from being breaches by attackers as even if dropped for any reason in them hands it will be encrypted and not useful. 

It is working for too many kinds of data, data in rest, data in use and data in motion. By full disk encryption, file encryption, portable devices encryption and encryption in the cloud. 

With a familiar dashboard and central management it makes the job easier for IT professionals. 

It is also managed through Sophos Central cloud not all features but it's in them road map. 

Sophos SafeGuard has one of the most perfect advantages, which is the data keys for encryption.

This solution uses an agent, and the agent is talking with many operating systems. It encrypts on the cloud and on the hard disk.

Even if you want to create it with login access before the Windows boot, it is working for the booting process and you can encrypt files on the mobile and use its agent also.

The features that I have found most valuable are encryption tools that encrypt the hard disk and the USB sticks. The data that is moved and the data at rest need to be encrypted.

They are not using the booting encryption because it creates heavy processing on the work station, and that delays the work. Instead, they have chosen to encrypt files that are in transit, or that are in rest only.

The encryption could be improved. If they could find a way to make the encryption and decryption to be the same on the work-stations, it would be better.

Some of the encryption settings have a complex configuration.

Here in Egypt, they don't prioritize the selling of this solution and there is no compliance from the government. There is not enough marketing for this solution. If they give it some priority it will become more familiar to customers. Many of our customers need a solution that uses encryption technology.

The security does not have 100% authentication.

This solution is complex in the development process. Customers are asking for things that are needed in the development and this solution is not easy to develop.

In the next release, I would like to see processing on the appliance and not to install it on any machine. It will be in the network layers and able to communicate with all workstations.

It would be better to have the encryption and decryption processing on the appliance and not on the workstations.

This is a stable solution.

This solution is very easy to scale. It does not need any upgrades. You make it to your sizing and keep it to expand with the company's needs, and they can expand it at any time.

The technical support is very good, but there are delays at times with the response.

The initial setup is straightforward, not complex.

The more customers that use this solution the better it will be in terms of developing or improving the technical issues. It will be an opportunity to have issues resolved as it will give it some importance.

They are progressing and doing some amazing things because Sophos Central is now managing the encryption but not all features.

I would recommend this solution.

I would rate this solution an eight out of ten.

We primarily use the solution as an endpoint antivirus action for the system.

In terms of security, we were a bit lacking before we introduced Sophos. I was using another Endpoint solution before. While we were using that, I realized that I was seeing a few security challenges. The biggest plus for me is the fact that I could manage web traffic, web services or other traffic using the Endpoint solution. I can lock it, and basically I'm the only person that can control everything. 

I use all the features. they're all excellent. One of the aspects of the solution that I like the most is the fact that I can control my peripherals without having to use it for part of the application.

With Sophos, I only need to generate the password and give that to a user to be able to allow them to log in to the admin page of the Endpoint and do whatever they need to do. The user cannot go ahead and uninstall it. It's kept us much more secure because of this. Should any event happen on a particular system, I'm given the username and the system IP address. I get notifications and can deal with issues right away.

With Central Synchronisation, the Sophos Endpoint can be linked with Sophos firewall to constantly monitor the health status of computers on your network.

A policy on the health status of each computer can be configured to determine actions that will be take should a computer be found infected.

if the health status of the computer changes, the computer can be denied access to the internet and other segments of the network and reported to the admin and Sophos Endpoint will disinfect the system, report the health status to Sophos firewall and access to the internet and other segments of the network will be granted to the computer.

all of these is done without human intervention.

Sophos Sandstorm is a powerful, cloud-based, next-generation sandbox that detects, blocks and reports on ransomware and evasive threats. A sandbox is an isolated environment used to execute suspicious files attached to emails and downloaded from websites to determine if they contain malware

If you're talking about technical support, their endpoint support needs improvement. Their UTM is doing well, however.

If it's possible, they should make all the features available because it's got a lot of features on offer, but you have to buy the license in order to add those features to the normal Endpoint. If they could make all those features available and/or offer a bundling option it would be better.

I've been using the solution for two years.

The solution is 95% stable.

In terms of scalability, if you have a license, you could add more licenses, except that, for instance, if I already bought a 50 user license, and then I want to buy an additional 50 later. The new license will not read the new date. It will be reading the old date of the old license. Both license will expire at the same time. In that sense, I don't think it's really that good for scalability purposes. 

Currently, we have 110 users. We have plans to increase usage in the coming months.

The customer service has really improved.

They ensure that your case is treated same day and assign a case ID for future reference.

We previously used Kaspersky Advanced. We switched because we discovered that there were a lot of features that we didn't have on Kaspersky that were available on Sophos. One is Intercept X which takes care of whatever infection there is on your system before you even know it.

You could synchronize Sophos Endpoint with a Sophos UTM and define which system or what category of system should be allowed access to the internet, based on their health status. That's not available with the previous antivirus I was using.

In the end, Sophos gave us a better price, with better features and better offers.

The initial setup was straightforward, except for the fact that because it has to download the installation file online, it takes a while. It would be easier if they could make an offline installation possible. Deployment takes from 20 minutes and up.

I handled the implementation myself.

We have a yearly license with Sophos which is around $1000-$1200 or so per annum. There are no additional costs beyond the standard licensing fee.

We did not evaluate other options before switching from Kaspersky to Sophos.

We use the on-premises deployment model.

I would recommend the solution. New users should ensure that they get every module that they need. 

I had a friend whose server was attacked by ransomware. It became a challenge for them. However, by installing Sophos Intercept X for servers, you could lock down that server, so that no executive file or no program would run unless you unlock them. The programs that would function would only be the ones that you have listed on Sophos. I didn't know that existed until I started using Sophos Endpoint. The antivirus is not just running on my system to protect it against viruses, it's also allowing me to lock my systems so that nobody can execute anything without my authorization. It gives me enormous peace of mind.

I would rate the solution ten out of ten.

We primarily use the solution for email and domain security for our computers and end-users.

The solution has done a fabulous job of protecting us from threats.

The solution's most valuable feature is that it is very secure.

The pricing could be improved.

Technical support could be a bit better.

The stability of the solution is very good.

The scalability of the solution is good.

Technical support isn't so good; it needs to be improved. 

We didn't previously use a different solution.

The initial setup for me is straightforward, however a new user might have a few issues with it.

We use the cloud deployment model of the solution. We're a Sophos partner.

The solution is good. It doesn't have a heavy lag like others.

I'd rate it seven out of ten.