Sophos SafeGuard Reviews

The primary use case for this solution is data encryption and decryption.

It is giving our customers the capability to encrypting their sensitive data from being breaches by attackers as even if dropped for any reason in them hands it will be encrypted and not useful. 

It is working for too many kinds of data, data in rest, data in use and data in motion. By full disk encryption, file encryption, portable devices encryption and encryption in the cloud. 

With a familiar dashboard and central management it makes the job easier for IT professionals. 

It is also managed through Sophos Central cloud not all features but it's in them road map. 

Sophos SafeGuard has one of the most perfect advantages, which is the data keys for encryption.

This solution uses an agent, and the agent is talking with many operating systems. It encrypts on the cloud and on the hard disk.

Even if you want to create it with login access before the Windows boot, it is working for the booting process and you can encrypt files on the mobile and use its agent also.

The features that I have found most valuable are encryption tools that encrypt the hard disk and the USB sticks. The data that is moved and the data at rest need to be encrypted.

They are not using the booting encryption because it creates heavy processing on the work station, and that delays the work. Instead, they have chosen to encrypt files that are in transit, or that are in rest only.

The encryption could be improved. If they could find a way to make the encryption and decryption to be the same on the work-stations, it would be better.

Some of the encryption settings have a complex configuration.

Here in Egypt, they don't prioritize the selling of this solution and there is no compliance from the government. There is not enough marketing for this solution. If they give it some priority it will become more familiar to customers. Many of our customers need a solution that uses encryption technology.

The security does not have 100% authentication.

This solution is complex in the development process. Customers are asking for things that are needed in the development and this solution is not easy to develop.

In the next release, I would like to see processing on the appliance and not to install it on any machine. It will be in the network layers and able to communicate with all workstations.

It would be better to have the encryption and decryption processing on the appliance and not on the workstations.

This is a stable solution.

This solution is very easy to scale. It does not need any upgrades. You make it to your sizing and keep it to expand with the company's needs, and they can expand it at any time.

The technical support is very good, but there are delays at times with the response.

The initial setup is straightforward, not complex.

The more customers that use this solution the better it will be in terms of developing or improving the technical issues. It will be an opportunity to have issues resolved as it will give it some importance.

They are progressing and doing some amazing things because Sophos Central is now managing the encryption but not all features.

I would recommend this solution.

I would rate this solution an eight out of ten.

I have deployed a couple of Sophos firewalls for our clients recently. We are customers of Sophos. 

The solution has the intelligence to block a virus attack and prevent it from moving across the system. It's easy to use and a very reliable firewall, functionally and mechanically.

The solution lacks connectivity to Azure AD so it can connect to the regular internal Windows AD server but there's no direct connection to Azure AD. That would be a product improvement that needs to be implemented given that almost everyone is now on the cloud.  

I've been using this solution for nine years. 

From what I have seen, this is a very scalable product. It's a major plus point for them.

I've had a very good experience with customer service, particularly recently as I've also been managing other Sophos firewalls for customers.

Positive

It's worth taking the time to figure out how the solution can fit your needs. Sophos satisfies a large number of requirements and gives you unified security. It's something that has become a standard function with all other solutions in the market including with Palo Alto, SonicWall. I think Sophos leads in that space and if you're looking at a unified security function, then I recommend Sophos because of the protection from the endpoint to the gateway. It's a strong and capable system. 

I rate this solution nine out of 10. 

We use the solution primarily for email scanning.

The malware protection and the scanning features are most valuable in this solution.

There are times that this solution takes up too much memory that needs to be resolved. If it is not fixed it will definitely create issues in the future.

In an upcoming release, there should be more reports on the health status of the systems that we could fix, such as memory health, CPU utilization, and CPU health. These types of additions would be a great help.

I have been using the solution for approximately six months.

I have found the solution to be stable.

The solution has been scalable. Most of my clients are enterprise-size organizations using this solution.

Since I have been using the solution I have not had any errors or any issues I would need to contact support about.

I have used Trend Micro and Symantec antivirus previously. We have had a lot of issues with Trend Micro antivirus. We were facing so many issues related to the support and integration with some applications. There were times when applications would stop running. The solution also took up too many resources that were impacting the system's performance which is why we needed to move on from that particular antivirus.

It would be great if the price of the solution was lower than the current price. If we are to sell this particular solution to smaller businesses and not just enterprise businesses, it needs to be lower.

I rate Sophos SafeGuard a seven out of ten.

The most valuable features of the solution are the fact that they are able to encrypt the hard disk and to encrypt USB sticks. 

The solution is not using other features like booting encryption, because it causes very heavy processing of the workstation. If they could find some way to handle the encryption and decryption to be lighter on the workstation it would be better.

It would be ideal if the solution could make the processing possible on an appliance, instead of having to install it on a machine. Also, it should be in the network layers and communicate with more workstations. The encryption and decryption processing should not be on the workstation; rather it should be on the appliance.

The solution is very stable.

It's very, very easy to scale the solution. You do not need to make any upgrades. You just need to adjust the sizing to expand. You can expand at any time.

Technical support is very good, but sometimes they take a while to respond. This solution's very complex and still in the development process. Sometimes customers will ask for items that need to be developed or are not easy to develop. The solution is putting out a lot of updates, however, so they're constantly working to create a better product.

The initial setup was straight forward. The settings are not complex. However, sometimes some encryption settings have a complex configuration.

We are a distributor of the solution. We recommend users use professional services to assist us with the implementation.

I would recommend the solution.

I would rate the solution eight out of ten.

There's not a good market for this type of solution here in Egypt. It might be because here in Egypt there isn't a great need for this kind of solution yet. There are no compliance regulations from the government. However, the solution offers good features and I believe would be good for customers. There are so many areas where customers need encryption technology. 

We use this solution to protect our devices in a data center environment.

The most valuable feature of this solution is the protection. It offers many different areas of protection such as trade and virus protection.

It's the best solution on the market.

It's a good product, but some are not happy with the boot BCN, and the point-to-point VPN requires the best protection. Better internet protection is required.

We are currently using Sophos XG 210.21 but it expires in August, so we are looking at the Next-Generation Firewall.

We are using the latest version of SafeGuard.

It's a stable solution. We have no issues with stability.

We can expand the product when we have the requirements to do so. For now, we have not explored this area.

We have 150 users in various roles using this solution in our organization.

The technical support is great. They are very good, and helpful.

The initial setup was complex.

It took two months to deploy.

Initially, we started to implement this solution but required some help from support.

Licensing is on a yearly basis and the pricing could be better.

I would recommend this solution to others because it's a very good product.

We are satisfied with SafeGuard and I would rate it a ten out of ten.

All the features and equipment of Sophos help improve our organization’s security.

The product filters phishing emails. It blocks suspicious files downloaded on devices to avoid damage. We use data encryption. If our laptop is stolen, we can avoid losing data. The product is very safe. The interface used for deploying encryption policies is user-friendly. I’m satisfied with the tool’s performance.

The product is not cheap.

I have been using the solution for six to seven months.

We haven’t faced any bugs or glitches.

We have about 100 users in our organization.

It is easy to deploy and maintain the product. We have four people to maintain the tool. It is easy to configure it.

Data security is the most important thing. It is difficult to calculate the ROI. However, it is understandable that solutions like Sophos SafeGuard make us more safe.

It is a premium product, so the quality is good.

We are technicians. We configure the laptops. I have used different security systems in my previous organization. We are adding new features like access points for Wi-Fi. Overall, I rate the tool an eight out of ten.

It is being used as a firewall.

The solution can be easily connected and it is very secure. 

Sophos should conduct some seminars to teach people how to use it and also to inform the users about what they should do in case of problems.

I have been using Sophos SafeGuard for three years.

I rate the stability a nine out of ten. 

It is a scalable solution. 150 people are using the solution across three locations. Another fifty users will be increased in the next one or two years.

The initial setup is straightforward and the deployment takes very little time. One or two staff members are required for regular monitoring and checking of the configurations. 

The solution was deployed in-house. 

The pricing is good and now they offer three-year and five-year plans. After that, if one likes the service, they can choose the lifetime service. 

I rate the overall solution a nine out of ten. 

We have several use cases for SafeGuard, primarily for its security features. We also use it for the VPN and plan filtering. We are customers of Sophos and I'm head of information technology product support.

Sophos SafeGuard offers one of the best VPNs I've seen. The solution is very good in terms of securities because all information is protected and encrypted with very good anti-viral applications. It's wonderful.

The dashboards currently lack sufficient information. For example, when we want to look for accessibilities we have to go in-depth and then run the scripts and only then access what we're looking for. It could all be available in the reports and save a lot of time. I want to be able to know who is using what, to check visibilities.

I've been using this solution for two years. 

The stability is good. 

Scalability depends on the parameters. The solution is scalable it's just a question as to what level. It will be different for every situation. 

We are happy with the technical support team because they are accessible locally.

The initial setup is straightforward. We had some assistance initially but after we received guidelines from the technical team, it was easy. Anyone can do it with a couple of hours of training.

Licensing is reasonably priced, particularly when you compare it to a solution like Semantic which is more expensive. Sophos is an affordable product.

SafeGuard is good for medium to large size organizations. 

I rate this solution eight out of 10.