Sophos XG Reviews

We use it for monitoring our web access, providing authentication and for security purposes.

We get good usage out of the VPN features and its capability; it is a great feature.

In terms of improvement, one of the features we are having a hard time getting a hang of is MAC addressing, like when we assign IP addresses to a specific MAC address. That is something that can be improved. For the next release, I think, it should have better feature integration.

I have been using Sophos XG for seven years. 

It is a stable solution.

The solution is scalable. We use the product for around 70 to 100 users.

The support that we used was great.

The initial setup was pretty straightforward. The setup took around one to two weeks. 

We did all of the deployment by ourselves and we use one person for maintenance.

I think, for the XG, I think the MAC addressing. We were having a very hard time assigning MAC addresses with specific IP.

We haven't chosen any other product, besides Sophos.

I would rate Sophos XG an eight out of ten. 

The antivirus features are valuable.

The price should be cheaper. Xstream must be included in future releases.

I have been using the solution for five years.

I rate the tool’s stability a seven out of ten.

I rate the tool’s scalability a ten out of ten. Our clients are SMBs.

I rate the ease of setup a ten out of ten. The solution is deployed both on-premise and on the cloud. The deployment takes half an hour.

I rate the pricing a six out of ten.

We are distributors. We sell the solution. We have many customers. Overall, I rate the product an eight out of ten.

The solution is very slow in comparison with SonicWall and FortiGate. It should have faster performance. 

The installation could be faster and is longer than that of other solutions, lasting more than a month instead of five minutes.  

I've been using Sophos XG for five years.

When compared with other firewalls, such as that of SonicWall, we have had no issues with the solution's stability. It works very well.

The solution is scalable.

Sophos does not provide immediate support, such as SonicWall does with its toll free number. This may take an hour or two, although I suppose things would be different were we to raise a critical ticket. 

I have been in contact with tech support within the last week or so. 

SonicWall has a toll-free number which can be reached for immediate support, something which is unique, although Sophos may take an hour or two to respond. I suppose this would be different were a person to raise a critical ticket. 

Sophos XG has a longer installation period than other firewalls, occupying in excess of a month instead of five minutes. 

I am the technical person. Installation can be handled independently. We do the configuration of the firewall. 

We have two teams that are responsible for the deployment, a firewall and a network one. We can handle the implementation using both teams. 

I don't believe we have a license for this product.

SonicWall and FortiGate provide considerably faster performance than Sophos. 

The solution is deployed both on-premises and on the cloud. 

We have a data center which contains multiple firewalls. If our clients ask about a certain firewall expert, we simply implement the Sophos firewall, clientele. We have created certain IP sectors like this, in which case we provide multiple firewalls in clientele.

We have around 150 clients making use of the firewall.

We would recommend the solution to others. 

I rate Sophos XG as a ten out of ten. 

This firewall is part of the security solution that is implemented in medium-sized enterprises.

We are using it for endpoint and user security for laptops and mobile phones.

The most valuable feature is the Intercept X. It is the advanced features that are used for malware detection and antivirus. It's similar to antivirus on steroids.

It's simple to use and has a simple interface. It's generally straightforward and configuration-wise, it's not complex. 

It's a very simple product to use and that's why you find it is used mostly in small to medium-sized enterprises. They don't have the manpower that a large organization can have, in terms of the skilled workforce when it comes to cybersecurity. They just need something that is simple to use, simple to manage, and simple to administer, but effective at the same time. That's the main selling point for Sophos.

I have not used their SD-WAN product or the SD-WAN feature, so I don't know how scalable the SD-WAN is. But, I hope just that the SD-WAN is up to par with FortiGate.

The integration is an area that can improve a bit. One of the other solutions that I have used that is highly interoperable is Fortinet. It's easy to integrate with other products. 

Sophos can definitely improve with the interoperability between solutions.

I have been using Sophos XG for a year and a half.

We are using the latest version.

It is very stable. I've not had any issues with it.

In terms of bugs, I've not had any bugs, or I've not encountered any bugs when deploying Sophos or administering Sophos products. 

In terms of scalability, it's very scalable because they have different sized firewalls for different requirements or different specifications. 

It is also able to do high availability, so it's very scalable.

Currently, in our organization, we have coverage with Sophos Intercept X Endpoint Protection. We have 49 employees. We plan to continue to use this solution.

We are currently subscribed to a three-year product and will be using it for a duration of three years.

I have not had any cases where I had to log technical support, but I believe it would be fast enough in case I needed to reach out to them.

We are also using Fortinet FortiGate Firewall. 

The initial setup is very simple.

For a normal deployment with basic configuration in a  medium-sized enterprise, it can take a day and a half.

If it's a complex network design then it might be three to four days.

It only requires one person to deploy and maintain this solution.

We used an implementor and an integrator, but usually, I do it by myself.

The features in Sophos XG are the same features you would find in Palo Alto or Fortinet.

I just like it the way it is. I wouldn't recommend any changes to it, because what they have is working and it's working very well. It is a product that I definitely recommend to others.

I would rate this solution a nine out of ten.

Orchestration of the firewall is the most valuable feature. It is a fast and agile solution. It is good with protection. It is also very easy to deploy and manage, and its user interface is easy to use.

They can lower its price. It is very expensive. We are looking for a less expensive solution depending on our budget. They can also improve it in terms of firewall protection.

I have been using this solution for three years.

It is very stable.

It is very agile.

We didn't have any other similar solution previously.

It is very easy to deploy.

It is very expensive.

I would rate Sophos XG a nine out of ten.

The most valuable features of Sophos XG are user-friendliness and it is highly secure.

Sophos XG could improve by making the remote access and VPN better.

I have used Sophos XG within the last 12 months.

Sophos XG is a stable solution.

The scalability of the solution is good. We have approximately 4,000 concurrent users.

The Sophos XG technical support we receive from our local vendor, they are very helpful.

I would recommend this solution to others. I have recommended it to many organizations already. I have had a very good experience with the Sophos XG.

I rate Sophos XG an eight out of ten.

The solution is a next generation firewall and we have gotten good customer feedback. It is a very good appliance. The daily, up-to-date security features of the solution's updates and device answer customer IT needs concerning security, network and web protection and new protections, such as those concerning data. 

The box needs to be fixed

Moreover,the bugs need fixing. I also think that SD-WAN features should be added. The intelligence feature should be improved and Sophos needs upgrading and updating. 

I've been using Sophos XG since 2015.

The solution is stable. 

Both Sophos XG and XGS offer a host of cloud-based security features. 

The solution is very scalable. 

Our IT-related infrastructure allows us to scale up. This is a good feature of SD-WAN, which affords easy scalability to modern networks and many data center advances. The SD-WAN features are the most important part of Sophos XG's scalability. When it comes to the scanning power requirements, we have the ability to scale over it. 

While the solution proved to be user-friendly and to offer an easy deployment we faced many issues involving its registration. This posed an issue when it came to scaling. However, we found it to be easy to configure and implement. 

The solution is more cost-effective than FortiGate, Cisco and Palo Alto, which have very expensive licenses.

The solution is very user-friendly. 

I would recommend the solution to my customers because it costs a fraction of its previous price and most of them cannot afford an expensive EDR backup.

We use this solution as our main firewall. We also use it for email security purposes. Within our organization, there are roughly eight employees using this solution. 

The user interface is very good. As we've been using Sophos for four years now, we're very comfortable with the GUI interface. In addition, the IPS is quite good. 

We recently updated our previous version; now, the security licensing fee is quite high. I don't know if it's a bug in the OS, but it's not been very stable after we upgraded to the latest version.

we have been using Sophos for XG for four years. 

Sophos is quite stable.

It's not that scalable but it's good enough for us. 

We are not very happy with the customer support they provide — it's quite slow.

A year ago, we contacted technical support regarding the high security licensing fees but they still haven't gotten back to us; they're still analyzing the log.

Support-wise, I would only give Sophos a rating of three to four out of ten. 

For us, the installation was very straightforward. We deal with a local vendor and they guide us through the installation process. We haven't experienced any issues setting up this solution. 

The price of Sophos is reasonable. It's not too expensive — I think it's worth it. Price-wise, I'd give Sophos a rating of eight out of ten.

Before Sophos, we were using Fortinet. Fortinet was also a good solution but Sophos was equipped with more features that we needed. 

Feature-wise, I would give Sophos a rating of seven out of ten.

They need to improve their support, overall customer care, and lower the security licensing fees. If they improved these issues, I would give them a higher rating.

 Before upgrading any Sophos firmware, be sure to contact the Sophos team and upgrade it according to their advice. Without their advice, I wouldn't recommend performing an upgrade.