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it_user431136 - PeerSpot reviewer
Consultant Information Technology at a tech company with 51-200 employees
Real User
Efficiently protects against malware attacks, gives visibility into ports, apps, and websites
Pros and Cons
  • "My clients gain efficiency in protecting against attacks from malware such as ransomware and hacker attacks. It also provides them efficient internet access control, and full visibility of ports, applications, and websites."
  • "Excellent product, meets most of the security needs of companies of various sizes. You can buy it without fear."
  • "It could offer a DNS Filter for blocking botnet networks."

How has it helped my organization?

My clients gain efficiency in protecting against attacks from malware such as ransomware and hacker attacks. It also provides them efficient internet access control, and full visibility of ports, applications, and websites.

What is most valuable?

  • IPS
  • Very efficient
  • Web Filter
  • Captive Portal with Voucher and Application Control.

What needs improvement?

It could offer other important functions such as a DNS Filter for blocking botnet networks.

For how long have I used the solution?

One to three years.
Buyer's Guide
Sophos XG
April 2025
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and support?

Satisfactory.

Which solution did I use previously and why did I switch?

I still use Fortigate, also Sophos UTM. As I'm a solution consultant, I have different clients where each solution fits the environment.

How was the initial setup?

Simple and easy.

What other advice do I have?

Excellent product, meets most of the security needs of companies of various sizes. You can buy it without fear.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
MohamedReda - PeerSpot reviewer
Network Security Engineer at gofaster
Real User
Helpful support, simple installation, but stability could improve
Pros and Cons
  • "The most valuable feature of Sophos XG is the VBM."
  • "Sophos XG could improve by being more stable and for it to be able to be used for large enterprises."

What is our primary use case?

Sophos XG is used for network security for RED devices, client servers, and VM servers.

What is most valuable?

The most valuable feature of Sophos XG is the VBM.

What needs improvement?

Sophos XG could improve by being more stable and for it to be able to be used for large enterprises.

For how long have I used the solution?

I have used Sophos XG within the last 12 months.

What do I think about the stability of the solution?

For small to medium-sized businesses, Sophos XG works well, it is stable.

What do I think about the scalability of the solution?

We have approximately 15 users using this solution in my organization and we do not plan to increase usage.

How are customer service and support?

The support we have received from Sophos XG has been good.

How was the initial setup?

The installation of Sophos XG is simple.

The time it takes for the implementation depends on many factors, such as how many features are required and the size of the business. However, for a small business, the process can take approximately one day.

What about the implementation team?

For small implementations, I can do the process but for larger implementations, I have an assistant.

What other advice do I have?

I recommend this solution to others for small to medium-sized businesses. 

I rate Sophos XG a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sophos XG
April 2025
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
reviewer1167909 - PeerSpot reviewer
Owner at a tech services company with 11-50 employees
Real User
Reasonably priced, stable, easy to setup and has good technical support
Pros and Cons
  • "The most valuable feature of this solution is flexibility."
  • "Scalability could be improved. It could be better."

What is our primary use case?

Sophos XG is used as our firewall.

We are an MSP, and we have a variety of clients with varying needs. It is a solution that is tailored to each of our clients and their specific requirements.

What is most valuable?

The most valuable feature of this solution is flexibility.

What needs improvement?

Scalability could be improved. It could be better.

For how long have I used the solution?

I have been working with Sophos XG for approximately six years.

What do I think about the stability of the solution?

Sophos XG is a stable solution.

What do I think about the scalability of the solution?

It is scalable in the majority of cases. We've had a couple of problems.

Our main application is for medium-sized companies.

Which solution did I use previously and why did I switch?

We are also using FortiGate.

How was the initial setup?

The initial setup is easy, it's straightforward.

What was our ROI?

The technical support is good. We have no problems with technical support.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable but it would be great if it was reduced to half the price.

What other advice do I have?

I would recommend this solution. They all have different strengths and weaknesses, it all depends on the environment.

I would rate Sophos XG a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Network Engineer at a individual & family service with 11-50 employees
Real User
Reporting provides a lot of detail, dashboard is easy to use; technical support needs improvement
Pros and Cons
  • "Dashboard is easy to use and the reporting offers a lot of detail."
  • "Technical support is difficult to access."

What is our primary use case?

I generally use Sophos for the firewall and also for endpoint protection. 

What is most valuable?

The dashboard is easy to use and quite sensitive, I like it. The reporting offers a lot of detail and that's good. 

What needs improvement?

The technical support they offer is difficult to access. There is no direct number to call and when you do get hold of them and have confirmation, it takes a while to get a response.

For how long have I used the solution?

I've been using Sophos XG for about seven months. 

What do I think about the stability of the solution?

I haven't had any issues with stability. 

How are customer service and technical support?

Dealing with technical support is not simple. 

How was the initial setup?

The initial setup is straightforward. 

Which other solutions did I evaluate?

I know a little about Cisco which is less complicated than Sophos, but I prefer the Sophos dashboard. 

What other advice do I have?

I recommend this solution, the only issue is that it's not suitable for enterprise size companies. 

I rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
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Updated: April 2025
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Buyer's Guide
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