Sophos XGS Reviews

We are system integrators implementing Sophos fvarious of clients, including government agencies, industry, small offices, and schools. We can implement this solution for any organization. They have Sophos on the cloud, but we only install on-premises for our clients. 

We receive an email report on the number of attacks Sophos has stopped each day. Since we installed the solution, the number of detected attacks has increased considerably. 

Web filtering and intrusion detection are essential features. As system integrators, we also like the dashboard because it's easier to configure all the features.

Our only issue is the price.

I started working with Sophos about four years ago.

Sophos is stable.

Sophos is scalable. You can do high availability and a lot of other things with it.

I rate Sophos' support five out of 10. It's sometimes difficult to contact them, and finding a solution is not easy.

Sophos is one of the best solutions on the market, but Meraki and FortiGate are on the same level. We only work with Sophos and Meraki. We don't use any other vendors. Meraki is installed for specific situations, but we use Sophos for the rest.

There is an installation wizard, so the deployment is straightforward. The basic installation takes about an hour. However, it takes longer to build a customized solution for a client with multiple policies that must be configured. It is easy to do it, but it takes time.

After the deployment, there isn't much maintenance. They notify us when they need to install an update.  We can do it without rebooting the system, so the customer has no downtime. 

I rate Sophos XGS five out of 10 for affordability. Sophos has several license tiers. The basic license is Network Protection, and you can purchase additional modules. Right now, if I want to upgrade one client to the new one, they give me a 99 percent discount on hardware. However, the hardware cost is nothing because the license is expensive.

I rate Sophos XGs nine out of 10. Aside from the price and the support, the solution is excellent. My only advice is to be careful because you cannot renew the license again once Sophos products reach the end of life. You have to purchase a new solution.

I am a user and we are also resellers of this solution. Our company is in the Ivory Coast, we are partners with Sophos and I'm a technician.

It's very easy to manage this solution. 

There are issues with some designs being able to work on high availability. We design our architecture in three tiers on the network. There is the core tier, the distribution tier, and the access tier. We haven't succeeded in our attempts to configure this and haven't been able to find documentation on how to go about it. Sophos has a single sign-on, but it requires configuration to communicate with the firewall and that is lacking. The configuration on Sophos is well described, but the configuration on the Windows system is not well described in relation to the Sophos knowledge base. It took a lot of my own research to figure out what was wrong. I'm a cyber security guy so it's very difficult for me to implement the solution.

I've been using this solution for seven years. 

My customers find the product to be stable.

I believe that the solution is scalable. 

We now have access to French support, English support, and Indian support. We had great support from India and we worked well together. I now choose French support, because that's my mother tongue but it's quite difficult to work with them.

The initial setup is simple and straightforward. When you connect on the wizard, you just click through and you're there. 

The pricing has changed a lot over the years. Sophos says they are less expensive than other solutions in the marketplace, but that's not my experience. I believe this product is more expensive. 

If you're looking for equipment that's easy to manage, this is a good product. I rate this solution eight out of 10. 

When it comes to different interfaces there is some speed issue that can be improved in Sophos XGS.

I have been using Sophos XGS for approximately seven years.

Sophos XGS is a stable solution. It has a very good operating system.

The scalability of Sophos XGS is very good.

The support of Sophos XGS needs to be improved. Support is very poor. The approach they use needs to improve. We have to call and raise a ticket, but they don't resolve quickly. There are times when their technical support people, are not the right people for the right ticket. It wastes a lot of time. Since this is a business-critical device, there needs to be quicker support. There should be quicker support from the company. 

I have used Fortinet previously. When you compare Sophos XGS with Fortinet, Fortinet is a  better device. However, if their country has good support for Sophos XGS, then it's fine. Sophos XGS is more economical than Fortinet and they have similar features. For a business-critical solution, Fortinet would be much better because of its stability.

This solution would not have a return on investment for larger companies. However, for smaller businesses using this solution, it is better and faster.

Sophos XGS is priced lower than some of its competitors, such as Fortinet

I rate Sophos XGS a seven out of ten.

I mainly use Sophos XGS for content filtering and reporting.

Sophos XGS's most valuable feature is content filtering.

There are some bugs relating to the product that allow VPN users to bypass the firewall.

I've been using Sophos XGS for about eight years.

Sophos XGS is stable.

Sophos XGS is scalable.

Sophos' technical support is not good and needs to improve responsiveness, integration, and knowledge.

Negative

The initial setup is complex as Sophos doesn't support the installation or configuration. I would rate the ease of setup as one out of five.

Sophos XGS costs around $75,000 for fifty units. Its pricing isn't very expensive - I'd rate it four out of five. 

I would give Sophos XGS a rating of eight out of ten.

The primary use case is for recommending it to my customers who are using it right now.

The feature that I find most valuable is the synchronized security option where the endpoint talks to the firewall.

Level one technical support is not good at all and needs to be improved.

I have been using Sophos XGS for the past six years or more. 

The stability is very good for Sophos XGS.

Sophos XGS is scalable. I am currently working with anywhere between five to forty users.

I was working with Fortinet before switching to Sophos XGS.

The initial setup is straightforward. The basics are easy, but it is all the extra features that take a long time to deploy.

The pricing for Sophos XGS is reasonable.

I would rate Sophos XGS an eight out of ten.

Sophos XGS can be deployed on the cloud or on-premise.

Sophos XGS is used as a perimeter security solution.

The most valuable features in Sophos XGS are identity and VPN. It is a very good solution that is able to detect and prevent a lot of malicious activity.

Sophos XGS could improve the automation system. It could be better if there was some level of automation, attacks automation, meaning if this happens, then it automatically executes a particular process.

I have been using Sophos XGS for approximately five years.

Sophos XGS is stable.

The stability of Sophos XGS is good.

We have approximately 200 people using this solution in my organization. The users are edge devices using the solution. 

Sophos XGS has good support.

I have previously used Fortinet and MikroTik.

The initial setup of Sophos XGS is easy for network engineers. The time it takes to deploy the solution depends on many factors. However, on average it takes approximately two hours.

The price of Sophos XGS is average compared to other offers from other OEMs.

I would recommend that others consider using the endpoint solution from the same OEM.

I rate Sophos XGS a nine out of ten.

We mostly use the solution as a standard firewall and email protection. 

The solution overall is fine.

It offers an easy initial setup. 

The solution is stable. 

We ultimately chose Sophos due to its good reputation and good price.

Part of the web application firewalling could be improved.

We'd always like the solution to be a bit less in terms of cost.

We bought appliances at the beginning of 2020, so we've used it for more than two years.

It is stable and reliable. It offers good performance. There are no bugs or glitches. It doesn't crash or freeze. 

In terms of the overall stability of devices, I would rate it eight out of ten. 

We have around 215 people using the solution. 

I didn't need any support from Sophos. I can't speak to how they would be if someone required help. 

We found the implementation process to be easy. It's not overly complex at all. 

The costs are reasonable. I'd rate them three out of five. They could be a bit cheaper, however, it's not too bad. 

I'm a customer and end-user.

I'd rate the solution seven out of ten. They are pretty good overall. 

We deploy the solution for our customers.

It is a next-generation firewall. It has all the security features and operates as a next-generation firewall for the company.

The solution is cost-effective and easy to manage.

It's a stable and reliable product.

The initial setup is straightforward and simple to manage.

I can't recall coming across any missing features. 

Support could be improved.

We've been using the solution for two years now. 

The product is stable. the performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

I'm not sure about the scalability. I've never tried to scale.

However, it's my understanding that you need to replace the firewall if you need to expand.

We have more than ten people on the product.

The Sophos support is bad. It needs to be improved. they are not helpful or responsive enough. The system for support is not that good. Sometimes they are not able to resolve the issue. 

It offers a pretty simple and straightforward setup. It's not hard to manage the process.

The deployment is quick. If you have the skills, the firewall may only take a few minutes to set up.

The pricing is pretty reasonable. It's relatively cost-effective. 

There is a licensing fee the customer has to pay. The license is yearly. We have what I believe is a two-year agreement.

I'd rate the solution nine out of ten.

The product is cost-effective and if you're not looking for high speed it's quite good.