We use it to monitor the load testing environment.
Performance Test / QA Architect at Virtustream
It catches issues quickly and fixes them, but the cost is prohibitive
Pros and Cons
- "It has improved our organization with its ability to catch issues quickly and fix them."
What is our primary use case?
How has it helped my organization?
It has improved our organization with its ability to catch issues quickly and fix them.
What is most valuable?
- Code profiling
- Monitoring
What needs improvement?
The cost is prohibitive.
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Splunk AppDynamics
April 2025

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851,604 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Account Manager at a tech services company with 51-200 employees
Companies maintaining strict compliance such as PCI can use it since it has a completely web-based interface and there is no client.
Pros and Cons
- "After we implemented this solution, we can easily determine the root cause of issues."
- "In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."
What is our primary use case?
It is an excellent product for application performance monitoring.
How has it helped my organization?
No visibility from application code-level failures: It used to take a lot of effort, but after we implemented this solution, we can easily determine the root cause of issues.
What is most valuable?
Code-level deep dive analysis and automated application flow service models: Companies maintaining strict compliance such as PCI, etc., can easily use AppDynamics without any restrictions, because it has a completely web-based interface and there is no client.
Use of BCI (Byte Code Instrumentation) is also a key feature that helps AppDynamics to fetch maximum information via Java agents without consuming a lot resources on the application servers.
What needs improvement?
In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing. Including network monitoring would provide an end-to-end correlated view of all factors in a single console view.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Technical support is excellent.
Which solution did I use previously and why did I switch?
How was the initial setup?
Initial setup was straightforward. Just install the agent; it will discover all of the relationships and communicate with each and every component of the running application.
Which other solutions did I evaluate?
We evaluated almost all other similar products, as per the Gartner report. AppDynamics is the best fit as an Application Performance Management solution.
What other advice do I have?
Just go for it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Splunk AppDynamics
April 2025

Learn what your peers think about Splunk AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
Associate QA Manager at Xcel Serv Solution
A complete solution for monitoring but setting it up is a battle
Pros and Cons
- "Once you get past installation, AppDynamics is highly stable and we get good results."
- "Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
What is most valuable?
AppDynamics is a complete tool for server and usability monitoring.
For how long have I used the solution?
I've been working with AppDynamics for the past two years.
What do I think about the stability of the solution?
Once you get past installation, AppDynamics is highly stable and we get good results.
What do I think about the scalability of the solution?
AppDynamics is scalable.
How are customer service and support?
AppDynamics technical support is good.
How was the initial setup?
AppDynamics is easy to use overall, but the installation part is a battle. Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support.
What's my experience with pricing, setup cost, and licensing?
AppDynamics is a bit costly for an APM tool. The cheapest is New Relic.
AppDynamics and Dynatrace are about the same.
Which other solutions did I evaluate?
I also use Dynatrace with some of my customers' companies. It's a much better product than AppDynamics in terms of features and ease of installation.
What other advice do I have?
I rate AppDynamics five out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Engineer at a tech company with 51-200 employees
With this insight, we get third-party ads to clean up their content.
What is most valuable?
We like being able to actually see how long it actually took. You can look at the back end, and you know how long the server thinks it took, but you really don't know how long to render. We've caught a lot of problems with ads, third-party content and other things, where we were serving up the page in a normal amount of time, but it wasn't rendering right and it was broken for our users. Now we have insight into that. We can raise the alarm, and try to fix it.
We've had a lot of issues with third-party ads. We were able to get them to clean up their act after we could show them the data that it was broken.
How has it helped my organization?
Instead of guessing, we have real data. That's really improved. Instead of saying, "Hey, everybody fire up your browser and see if we can reproduce this issue," we can just look. That's really been helpful.
What needs improvement?
Things mostly work well. I would think maybe more integration; pull things together more; integrate this analytics with this dashboard, with that analytics; and so on. Just kind of tie everything in one spot.
What do I think about the stability of the solution?
I have not encountered any stability or scalability issues. I'm not sure how many page views we're doing at this point, but we haven't had any issues with it, and it's a lot. It's a lot of page views. I know it is.
How is customer service and technical support?
We use technical support from time to time; nothing serious, just some questions; things like that. They've always been really responsive; definitely quick in getting you the answer in a timely manner.
Which other solutions did I evaluate?
I think they also looked at Dynatrace. I guess I know how that went, because here we are, with AppDynamics.
In general, when I’m selecting a vendor to work with, the most important thing I look for is the ability to get the job done and actually perform.
What other advice do I have?
We also use AppDynamics APM, and we use the database monitoring a little bit. We’re definitely happy with them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Performance Engineer at a computer software company with 1,001-5,000 employees
It has automatic flow maps to visualize application environments, and a native mobile agent.
What is most valuable?
The most valuable features are:
- Automatic flow maps to visualize application environment
- Snapshots of method-level execution timing
- Automatic baselines of all metrics
- Native mobile agent
How has it helped my organization?
The product has improved our understanding of system performance. It has given us more time to find and fix problems.
What needs improvement?
This product could be improved by having a cross-application flow that can split the monitored systems into smaller business applications. I would like to see more flexible custom dashboards.
For how long have I used the solution?
We have used this solution for four years.
What do I think about the stability of the solution?
The earlier version of the .NET agent had some problems with stability and performance, but I found no stability issues with the current version.
What do I think about the scalability of the solution?
If you design a very big business application, visibility will suffer due to a large number of tiers and transactions.
How are customer service and technical support?
The technical support was one of the absolute best in the industry. Tickets are promptly processed and escalated. There was no terrible first level support to 'get through' before getting to the right level. I was able to get the level of support I needed right away.
.
Which solution did I use previously and why did I switch?
I had a brief experience with Dynatrace at another company.
How was the initial setup?
It was very simple to install the controller and install some of the agents with default settings.
What's my experience with pricing, setup cost, and licensing?
Get the full scope of the price including analytics, real-user monitoring (RUM) and anything that might be relevant from the start. You might get a worse price when adding licenses in the middle of a licensing period since you are already locked in.
Which other solutions did I evaluate?
We evaluated Dynatrace before we chose this product.
What other advice do I have?
Take some time to train technicians and development personal who will use the tool. Make sure you design the correct Business Applications and Business Transactions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Performance Engineer Consultant with 501-1,000 employees
Without any prior knowledge of the application structure, we use it to identify the root cause of performance issues.
Pros and Cons
- "End-user monitoring (web and mobile)"
- "SQL statement monitoring"
How has it helped my organization?
In a few clicks, we are able to identify the root cause of performance issues, without any prior knowledge of the application structure nor its components. And this was true for both Java and .NET.
What is most valuable?
- Flowmap
- Snapshots
- End-user monitoring (web and mobile)
What needs improvement?
- Analytics
- SQL statement monitoring
What do I think about the stability of the solution?
I have not encountered any stability issues so far.
What do I think about the scalability of the solution?
I have not encountered any scalability issues so far.
How are customer service and technical support?
Technical support is excellent.
Which solution did I use previously and why did I switch?
We used to use CA APM. We found AppDynamics much more user friendly, easy to spot performance issues, and great unified end-to-end monitoring capabilities.
How was the initial setup?
Initial setup was easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate.
Which other solutions did I evaluate?
What other advice do I have?
Properly identify your needs, and allocate the required resources. Otherwise, you might face some scalability issues.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant with 1,001-5,000 employees
Has helped us to increase customer acquisitions and reduce revenue leakage
Pros and Cons
- "Has helped us to increase customer acquisitions and reduce revenue leakage."
- "There needs to be an option to capture all the sessions for all the users, not just samplings."
What is our primary use case?
For customer journey monitoring: Stitch together complex journeys involving the entire ecosystem (internal through external IT) and multiple stakeholders.
How has it helped my organization?
Has helped us to increase customer acquisitions and reduce revenue leakage in the following:
- Conversion rates
- Average revenue per user
- Customer acquisition costs
- Rate of customer churn
- Recurring or incremental revenue
- Renewals and/or subscriptions.
What is most valuable?
End user experience monitoring, which includes:
- Uptime (availability)
- App response time
- Database response time
- Percentage of transaction time spent in database
- Resource utilization
- Database query times.
What needs improvement?
Areas which could be improved:
- Integrated dashboard for user
- Application
- Infrastructure
- Network layers.
There also needs to be an option to capture all the sessions for all the users, not just samplings.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Browser RUM collects data on every load event that you have instrumented, and it also takes detailed snapshots periodically and when performance issues are detected. Over time, the load event metrics are rolled up based on averages and percentiles. Sometimes you want to see results based on all of the data.
With Browser Analyze, every single event is collected and stored for a license specified period in the AppDynamics Platform Events Service. Using the Analyze tab you can see results based on this cumulative data.
Associate Technical Analyst at a tech services company with 1,001-5,000 employees
It automatically instruments slow performing code components, and facilitates deep-dive component monitoring. It does not support network monitoring.
What is most valuable?
Deep dive monitoring: It automatically instruments slow performing code components. It facilitates deep-dive component monitoring through deep on-demand diagnostics.
Creation of dashboards and reports: It provides creation of reports by adding standard graph and widgets. It stores all metrics into a database that can be used to drive analytics.
Business transaction tracing: It is very good in usability and tool navigation. The navigation is oriented towards business transactions which makes it extreme user friendly. The end user can navigate from business transactions and quickly navigate to the performance issues in those transactions.
Simple architecture: Agents and a centralised console.
How has it helped my organization?
It helps client in finding the detailed errors and exactly which user is facing the same.
What needs improvement?
It does not support network monitoring, which should be included.
For how long have I used the solution?
I have used it for six months.
What was my experience with deployment of the solution?
It requires a huge amount of disk memory because of which I was unable to install it earlier on the machine.
How are customer service and technical support?
Technical support is 5/10.
Which solution did I use previously and why did I switch?
I have used CA Wily and Dynatrace. Both are good, but this is better in providing solutions.
What about the implementation team?
I have implemented it through a vendor team.
It takes far less time to implement than any other APM tools. The ease of using the tool further reduces the overall implementation time.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners

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Updated: April 2025
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We are waiting for ability to add private locatons feature for Appdynamics synthetic. Now, Appdynamics cannot check internal web resources behind firewall