StarWind HyperConverged Appliance Reviews

Our company is using StarWind HCA as the main solution for hosting all of our VMs. This includes productions and dev virtual machines.

We have about 30 Microsoft and Linux virtual machines that we are running on Hyper-V on the StarWind HCA.

Our HCA runs on two Dell PowerEdge hosts with 2 x 10G each running the StarWind VSAN software. It is an all-flash solution and there is plenty of power left in the system for more virtual machines.

Each host's specs are more than enough so that we can run everything on one.

We took our first step into Hyperconverged with Starwind. For us, it means that we can run our DC with less hardware. 

Our setup came with pre-configured software and hardware in a single system for simplified management. With StarWind's converged infrastructure, we don't need to think of any massive support contracts like the other vendors on the HCA market.

As we already were mainly using Dell servers, their hardware (Dell PowerEdge) fits nicely into our data center. Since we are using all-flash, it will last longer.

The simplicity and ease of managing the system are very valuable aspects of the solution.

The support has been very helpful.

We are not using any storage switch to our HCA solution so that holds the price down. That also limits other problems that a storage switch could cause. This reduces the complexity of the system as a whole and drives down the cost.

StarWind hardware is also easy to manage and monitor, saving time for my engineers and reporting any problems directly to Star Wind. 

The most valuable aspect of StarWind is the all-in-one solution that they provide.

We didn't know that there was a web management interface as a free option. Once I found it on the Starwinds homepage, they helped me to install it.

The web-managed interface (a separate VM) could be better. In the version we are now using it looks like there are functions that don't really work. It could be a local problem. We will upgrade both the HA and the managed VM very soon.

We would like to see a more complete web admin management tool where you can manage everything from the HCA to the VMs.

We've used the solution for around nine years in different setups.

Technical support is very helpful and they call back if I miss them to follow up on any open cases.

Positive

We looked into all the large vendors such as Dell, HP, et cetera.

We use the StarWind HCA as the main solution for hosting all of our core VMs. 

We have about 20 Microsoft and Linux VMs that we are running on Hyper-V on the StarWind HCA. 

Our HCA is made up of two Dell servers running the StarWind VSAN software. The VMs that we have are mainly made up of general-purpose servers with a few other custom-use servers thrown in. 

We also use the HCA to host both of our domain controllers, although we don't have them in the cluster, they are still on the appliance. 

Having high availability has definitely improved the reliability of our infrastructure and made server maintenance much easier, which is a significant improvement for the organization. 

The low cost of this solution has also made a big difference in our budget, which has been very helpful. 

The reliability of the VSAN software has also been a big improvement in our infrastructure. 

The quality of support from StarWind has probably been the biggest improvement though as we went from having a relatively low level of support with our previous solution to having a truly top-tier support team at our disposal.

High availability with only two nodes has really been enormously valuable to us. Our infrastructure is relatively small and we really didn't need more than two nodes, however, for many reasons, we really needed to have high availability. Being able to accomplish that without extra hardware was huge. 

The ability to use whatever hypervisor that we wanted has also been very valuable to us. We were able to switch over to Hyper-V from VMWare and save on the licensing costs that we previously had with VMWare.

I really don't say this very much, however, I actually don't have many issues with this product. However, if I had to think of something, some people might not like the fact that a lot of the engineers tend to have relatively thick eastern European accents, and that might be an issue for some folks. 

If I had to pick something to add to the product, it would be nice if you could have more than one user account on their command center VM. It's not really a big deal, however, that would be a good addition.

I've used the solution for about six months.

It is extremely stable. I haven't had any issues at all. It's one of my favorite things about this solution.

It is extremely scalable.

Their customer service and support are top-notch. 

Positive

Our previous solution was very old and not really a good comparison. 

We switched due to the fact that the hardware needed to be refreshed and we needed high availability.

The initial setup was extremely easy and their support team was assisting through the whole process.

It was implemented through their support team and their level of expertise was extremely high.

We've seen an ROI of 100% to 150%

The setup cost and support contract was significantly cheaper with StarWind than with any of the other options that I evaluated.

We considered just buying new server hardware and staying with VMware. We also evaluated Scale and Nutanix.

I really can't recommend them enough. 

Their VSAN software is excellent. The ability to get a highly available setup with just two nodes is fantastic. Their support is top-notch, and from a cost perspective, they blew everybody else out of the water. Give them a call; you won't be sorry!

We were looking to replace aging hardware in our environment. We had the classic two physical hosts with a SAN set up with VMware as our hypervisor. We actually had two SANs since we needed more space.  

The SANs were not redundant. They were se tup as a pool. We wanted to simplify this setup and also reduce the single point of failure. Being a SMB, we have a small office and rack space is at a premium. We could not fit more than a few more servers on our rack without purchasing a new rack and finding a spot for it.

StarWind, with all SSDs and directly attached servers, gave us far superior performance than our previous setup. We can now have vMotion VMs in a matter of seconds rather than minutes. 

Although we haven't removed the previous equipment yet, I'm looking forward to removing all the cables running through all the switches. Also, having all the extra space on the rack is going to be nice. This will substantially reduce the amount of noise in the datacenter. 

Having this all backed up by pro-active support gives us good peace of mind.

The solution is plug and play. I was very happy that everything was delivered all tested and setup ready to go. I simply racked the servers, plugged them in and called for setup. It's so simple.

The simple two 1U server setup with all flash disks connected together with an ultrafast redundant Mellanox nics is great. It has saved us space and increased performance. It also reduced the noise pollution and energy costs.

The proactive support is a very valuable feature. I have not yet had to use support for anything major, however, I have asked a few questions and there is always a prompt reply.

Maybe they could have a support portal that you can have direct access to a current support representative. 

During setup we had a bit of a tricky situation that had to do with switching. The StarWind engineer recognized the possible problem with migration before it happened.  

During test migration when things went down it would have been nice to be able to reach out directly rather then send an email to support and wait for a reply.  It was not a long wait, however, it can feel like forever when in a tough situation.

We've used the solution for six months.

I'm the sole IT guy at a construction company of about 50 employees. StarWind HCA hosts all of our IT infrastructure other than the building's security and the phones. 

In total, we are running six Windows Server VMs (one DC directly on each of the nodes and four in the HA cluster). 

We have one of their hybrid systems (mix of SSD and HDDs) and I have all of the Windows server OS installs and databases on the SSDs with simple file storage on the HDDs. Since we self-host most things this is the backbone of our IT infrastructure.

When I joined the company, they were running everything off a single bare-metal server. The downtime was common, there were rampant issues, and backups were simple file copies on a schedule (no configuration backups).

As a jack-of-all-trades IT guy I knew that virtualization would be a massive boon in many aspects, but was intimidated at the prospect of building out a whole system from scratch myself.

StarWind's HCA proved to be an ideal solution. Support held my hand through the setup and configuration of the hypervisors and allowed me to easily migrate the company's ancient bare-metal server to a proper virtualized HA setup.

Downtime is almost non-existent now. Services are compartmentalized to different VMs and backups are full of images that could be spun up on the cloud in a pinch. 

The customer service has been the most valuable feature of the product to me. From the initial purchasing process to the initial setup and configuration to installing routine firmware updates years later. I've been consistently impressed with the quality of the support. It's easy to get a live person on short notice, and the reps always seem to know what they're doing.

Their software is also pretty user-friendly. After having support hold my hand a few times, I feel like I can almost completely manage everything myself. Still nice to know they're there to help, though.

So far, I haven't had any major complaints. If I had to think of some minor nitpicks, they would be:

1) Scalability. I'm not sure what I will do if we start running out of space. Presumably, we'll just have to buy a whole new HCA with more storage and move everything over. I'd recommend buying way more storage than you need to future-proof.

2) The StarWind Command Center web portal could use some work. It looks nice, however, I find it slow and clunky compared to just remoting onto the nodes and working in the OS. 

I've used the solution for three years.

The stability is rock solid. We haven't had any downtime due to hardware/software issues.

The scalability is not ideal. That said, what physical on-prem solution is? No matter what product you choose you're going to have estimate your storage in advance and hope it lasts a good long while. If scalability is king, then a cloud solution is probably best.

Support has been top-notch. Responses have always been same-day and they always seem to know what they're doing. 

Positive

The initial setup was complex. That said, support walks you through every step. I could never have set it up right on my own. 

I did the setup in-house.

I couldn't give an exact number, however, considering how much downtime we used to have with our old system, I'm sure it has already paid for itself over the past three years.

This is used for a two-node VMware Horizon View Cluster. This cluster supports our VMware Horizon View environment. We are a smaller environment supporting about 65-70 users. This disk is all SSD. We support a variety of users from typical office production staff to CAD, Adobe, and some light 3D work. So far the users have been pleased with the performance, even with Adobe products - which is saying something. 

We have a small on-site data center. All files and prints are on HP DL-380s with HP and Meraki networking. 

This was at a hardware refresh. I was replacing the old three-node cluster with a two-node cluster and going from discrete software/hardware to a Hyper-Converged Appliance. Obviously, the performance was outstanding, however, at a hardware refresh, it better be!

I have noticed a definite increase in performance all around. I would say we were most limited in our previous cluster by disk. There just is no comparison to SSD. 

Even with that said, the HCA screams. I've very satisfied. Install, setup and migrations were foolproof. I love that it's being monitored 24/7. I have previous experience with StarWind support and I know it is excellent. 

Having already been familiar with StarWind there really weren't any big surprises but SSD will always be faster than spinning disk of course. I do like that I can manage StarWind with a console running on my local desktop. There is not a lot of management that needs to be done but it's nice not having to go to the Windows server running StarWind, since it is all running on an "appliance" now. I also appreciated the way support walks you through all the startup and migration phases. I appreciated that they were always there to assist and instruct.

My only two cons are sort of minor and one definitely biased towards my taste in hardware vendors. The first "con" is that the hardware is Dell. I much prefer HP servers. I have had a much better experience with HP than with Dell. As I said that's just my preference. Since the hardware is a covered item I can't complain too much. I really don't have much to deal with.

Although the setup documentation was very complete and succinct, I found StarWind documentation to be a bit sparse. Not a lot of this is how this all works type of documentation. Not much on the way of reference. It is totally supported so I guess I can't complain too much. 

I have been using the HCA for four months but have been using StarWind for several years. 

StarWind from my experience is extremely stable. I have used the StarWind VSAN product for several years and other than self-inflicted issues it has been rock solid. I expect the HCA to be even more stable since it is all "in the box".  It has been the best storage solution I have used with VMware. I have used a variety of SANs previously. The whole virtualized SAN concept, I believe, is the smarter choice technology wise. With a smaller environment as we have, two node cluster, it makes more sense and is cheaper than VMware's VSAN product. 

It is highly scalable. Fortunately, we are on the lower-end side of scaling. 

They offer some of the best customer support I've ever had.

Positive

I used StarWind vSAN on my own hardware. I switched as it made more sense all the way around. It comes mostly set up and ready to go.

The setup was simple. They will set up your nodes ahead of time. Then, they walk you through the rest of the process.

I did the in-house part and they supported all the rest.

Our ROI is unknown.

I liked that there were no surprises. The costs were all conclusive and included everything that I needed, including migration assistance. 

I was already very satisfied with StarWind vSAN.

I thoroughly recommend this product. I wouldn't hesitate to chose it again. 

We needed a cost-effective and simple solution to replace our traditional SAN/server setup. 

Before StarWind, we were running a two-node cluster with a single SAN. Obviously, the storage was a single point of failure and we wanted to avoid this in our next solution.  

The StarWind deployment consisted of one two-node production environment and a second two-node test environment. With each of these two nodes, we accomplished full redundancy. Our production environment runs Hyper-V with 30 VMs and is used company-wide. Our test environment runs 15 VMs.

StarWind Virtual SAN has been a great product for us. The setup was easy to deploy, and management is simplified compared with traditional SAN solutions. Redundancy is achieved at a fraction of the cost when compared to other solutions. We opted for premier support which includes StarWind software support, OS support, Veeam support, patching, and OS updates. 

In addition, our environment is proactively monitored 24/7. We've had experience with other solutions such as NetApp and Dell SAN, however, StarWind was by far a better solution for us. 

The most important feature for us is the simplicity of the product. We are a small IT team and can't afford to spend much time managing and maintaining the servers/SAN.  

With our old traditional SAN, we had to manage servers and a complex SAN system that was connected to switches and then back to the servers. These three pieces made it very difficult to manage. We could not manage this on our own and had to pay third-party vendors to manage it for us. With StarWind, we do it all ourselves with the help of tech support.  

When reaching out to support by phone they do have a slight accent but are not too difficult to understand. 

An emphasis on security can be improved. For example, things like default passwords were not changed initially until requested. 

Veeam support was available, however, we often went to Veeam direct for slightly quicker answers. I can't really think of much else, however, if I had to split hairs I'd say that on reboots sometimes it takes a while to sync with the other node. The maximum was 30 minutes, however, 99% of the time it was three to four minutes.

We've been using StarWind Virtual SAN for about five years.

The stability was rock solid. We have never had any downtime. 

We don't have too much experience with scalability as we only had one site. 

Customer service is available 24/7 - which is great. They have more experience with the StarWind software than with other 3rd party software such as Veeam.  The language accent can be a slight issue as well, however, it's not too bad.  Other than that, they are very helpful and friendly.  

Positive

We had a traditional sever and SAN solution. It was very complicated to manage.

The initial setup was straightforward, however, it helps to have a good amount of experience for a smooth transition. Expert level is not required. That said, admin experience in a virtual environment is very helpful. 

We implemented the solution directly with StarWind. 

Overall, the pricing was great with StarWind. Other solutions were two to eight times more expensive. 

We evaluated other solutions such as Nutanix and the cloud (Azure). They were much more expensive.  

We purchased two of these appliances to replace a three-node Hyper-V cluster on Dell blade servers/MXL blade switches with a VNXe3200 as storage. We were able to replace our entire M1000e enclosure and greatly simplified our (admittedly humble) infrastructure. Change from iSCSI over 1GB to local storage was also welcome. These two appliances now house 100% of our VMs and are a breeze to maintain. On-boarding was well supported. We were able to rack, configure, and start migrating Hyper-V VMs in less than a week. 

These appliances have been great for our Failover Cluster, combining storage, network, and compute resources in a single package. StarWind's Virtual SAN software replicates storage in the background, letting each node in the cluster use its own local storage instead of having to create an actual storage network. The ease between setting up the HCA appliances and my previous setup is significant, as is ongoing maintenance.

StarWind also offers ProActive Support that remotely monitors the appliances and automatically opens a ticket and initiates contact when a problem is discovered. As the only IT employee here, it's been pretty great.

It did not hurt that the price for the hardware and three years of support cost less than the disparate hardware the cluster used to run on. End users are also pleased with the noticeable performance increase from switching to local storage from 1GB ethernet.

Surprisingly, it's the support that's been most helpful. I'm a one-person IT department. I have monitoring in place, however, I need to sleep sometimes. There were issues with our backup software early on that resulted in VMs failing. I'm not going into detail as the issue was with the backup software, not the HCAs. 

I woke up to detailed emails that let me know what had happened, along with event logs and explanations about why it happened. Even though the issue was with the backup software, they were still invaluable in solving the issue.

CSVs require the storage to be configured through iSCSI, even though the storage is local. It imparts a small performance hit that's easily overshadowed by the performance increase from getting off 1GB ethernet.

The Virtual SAN setup also requires more actual storage than a traditional SAN. My two-node cluster means I need double the amount of physical storage before any RAID is taken into account. A two-node cluster with RAID 1 means one-quarter of the storage you purchase is available.

Even though the support was great, getting the same email three to four mornings a week with the same issue got a little disheartening. 

I've used the solution for just shy of one year.

I've had zero issues with the appliances with anything other than our backup software.

Edit: I've been asked to clarify this. I had an issue with our backup software that was 100% on them. The errors involved VSS and a CBT driver that needed reinstalling. It was a little annoying getting emails every morning from ProActive Support while I got it straightened out, but the issue was between Windows and my backup/DR solution. 

We're small and will likely not have to worry about any serious upscaling in the near future, however, it would be very simple to throw more appliances into the cluster should we need to.

They've always been knowledgeable and friendly.

Positive

We used Dell blade servers/switches with a VNXe3200 SAN. They worked fine, however, the few times something went wrong it made tracking down the issue more difficult. There were also no single administration tools that handled all three hardware systems.

On-boarding was heavily guided. Once racked, powered on, and joined to the domain, they helped with the rest.

We had the help of a vendor team, and they were very efficient. I was up and running quickly.

I have no idea. I'm here to work with technology, not accounting.

We provided our own Windows Server Datacenter licenses. We have a state contract and get them at a reduced rate. I'm sure our reseller would have been happy to include them on the quote as well, though. The software does have ongoing costs for maintenance/support.

We did not look at other options, really. These fit my needs perfectly and were affordable. Had I more time/resources at my disposal, I probably would have sought out other options. In this case, these appliances fit my needs. 

These appliances are probably the best hardware decision I've made in my decade employed here.

We are using the product primarily as the base and storage for our failover cluster on a Hyper-V Environment (Server 2012r2 - 2019). 

All 3 of the HCA are all flash variants and have a 10GB uplink to our network, sync between the nodes is 25/40GB. We have Microsoft SQL Servers, Active Directory, and file servers running across all 3 systems without any major issues so far. 

We have a VMWare ESXI with VCenter 6.7 on one of the HCA. In this scenario, the storage is inside a virtual machine and works without any performance issues. 

It is a safe, fast, and cost-effective storage system that improved our systems to have zero downtime. Before we used manual failover methods and systems by other vendors, that required switching master and slave roles which could result in a longer downtime. 

If a storage error occurred outside of our office hours, it could result in critical downtime and production needing to stop. Besides the business continuity, our performance levels have risen from the all-flash setup and active-active sync scenarios.

The straightforward management GUI and the compatibility catalog are great. You can add every StarWind system into one management GUI and have a complete overview of every system.

You can remotly manage new storage volumes and use the maintenance mode for moving your systems physically to other locations. 

You can practically add any NIC or RAM you want. The compatibility catalog is huge. We have a system with an Nvidia Tesla M60 and DDA which works great in combination with StarWind HCA. Also, we are mixing NICs from Intel, Mellanox, and Broadcom without any issues.

It would be nice if it were possible to do the ISCSI setup that you do on Windows directly in the management GUI of StarWind. Further, it would be nice if you expand the storage of one target, the corresponding CSV would rise the capacity as well. This would lead to lesser missed or wrong configuration steps in the loopback configuration. They could program some checkups for the ISCSI configuration that the management GUI would do and could show you possible misconfiguration that someone evidently has done.

We've used the solution since 2016.

In all the years we've used the product, we have not had any major problems or issues with any StarWind systems. This reality speaks for itself.

You can scale the system very well. You always have the possibility to add another host to your HCA complex if you need more processing power.

We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure that everything runs flawlessly. We've used the support on two minor cases that were handled very, very well - even on holidays.

Positive

We did use something else beforehand. The previous solution could only do a master/slave switch if a failure occured and there was significant downtime. The architecture of this storage was active-passive, which resulted in some performance degradation by writing always to the second member.

If you are an experienced administrator, the setup is straightforward. Even if you have some difficulties in some parts, they have many guides and services that will support you.

We have implemented the software-only solution by ourselves. The HCA was implemented together with the StarWind support team.

Users should plan the needed space before ordering the whole system. It isn't impossible to expand the physical storage space later, however, it is a time and cost-intensive process.

We tested and used the software-only version of StarWind. We wanted to test the software and its behavior.

They offer a custom trial license for free. Everyone who is interested in storage systems should try the software out.