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reviewer1854726 - PeerSpot reviewer
IT Infrastructure Manager at TPRG
User
May 17, 2022
Clean, quick to install, and easily configured
Pros and Cons
  • "The easy way everything can be configured and ready to run in less than a day is great."
  • "The solution provides hyper-converged storage for cluster virtualization hosts and is used alongside Hyper-V for a highly secure, robust, resilient storage solution, allowing me to expand my virtualization footprint while reducing my overall physical server footprint."
  • "Not much can be improved, to be honest."

What is our primary use case?

The solution provides hyper-converged storage for cluster virtualization hosts and is used alongside Hyper-v for a highly secure, robust, resilient storage solution. Its works with all hypervisors on the market today.

My use case saw it removing SAN architecture in favor of hyper-converged storage directly attached to my hosts, in testing the speed of which is comparable to any other storage solutions available.

It has allowed me to expand my virtualization footprint whilst reducing my overall physical server footprint.

How has it helped my organization?

It has removed the need for large shared storage that is not directly attached to the virtual hosts make it a deal to deal with, it also self heals in the event of any major incident or down time, along with the 24/7 support and the most knowledgably staff when needed.

It has allowed me to expand my virtualization foot print whilst reducing my overall physical server foot print.

This solution has allowed me to remove other storage solutions reduce physical footprint of equipment as well as power usage.

What is most valuable?

The easy way everything can be configured and ready to run in less than a day is great. 

The support staff knows the product inside out and any issues that were thrown up they knew how to resolve immediately.

The ongoing maintenance and monitoring are key to the product catalog and allow for smooth and seamless ongoing use. 

It is helping reduce out-of-hours calls and it also helps with identifying predicted failure patterns, to assist in the very most uptime of production servers 365 days a year and 24/7.

What needs improvement?

Not much can be improved, to be honest. The solution is clean, quick to install, and has had no issues since the day we started using it. The features are improving every version level, however, I cannot think of anything I would really require to change at this moment in time.

It also offers an exclusive version of StarWind Virtual SAN which can be installed on just a few nodes in a much bigger cluster. There’s absolutely no need to enable it and pay license fees for all of the nodes. 

Some vendors will currently ask you to pay for all nodes in a cluster. StarWind Virtual SAN does best breed of scale-out and scale-up approaches combined in a single cluster.

Buyer's Guide
StarWind HyperConverged Appliance
April 2026
Learn what your peers think about StarWind HyperConverged Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for six months.

What do I think about the stability of the solution?

I have done vigorous testing prior to live install and the stability of the system is excellent.

What do I think about the scalability of the solution?

The scalability is amazing as it allows for a scale-out and scale-up approaches combined in a single cluster.

How are customer service and support?

Every time I have called, I have gotten the person I need along with an answer to my questions.

Which solution did I use previously and why did I switch?

I just used a SAN Storage solution. I switched for reduced physical servers and power consumption.

How was the initial setup?

The initial setup was a breeze. StarWind support did it all for me.

What about the implementation team?

The StarWind in-house team did it all for me and I would rate them ten out of ten.

What was our ROI?

Currently I do not have any ROI figures.

What's my experience with pricing, setup cost, and licensing?

StarWind can help identify exactly what you need and help identify the best hardware for the best price.

Which other solutions did I evaluate?

We looked at Dell Equal Logic SAN Storage solutions.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852140 - PeerSpot reviewer
Systems Engineer & Cloud Specialist at myCRECloud | Cloud Application Hosting
User
May 13, 2022
Exceptional support, easily duplicates VMs and helps manage infrastructure
Pros and Cons
  • "The StarWind array has greatly improved our workflow internally as it is quite easy to use and provides robust features that allow us to provide anything our clients need quickly and efficiently."
  • "The StarWind array has greatly improved our workflow internally as it is quite easy to use and provides robust features that allow us to provide anything our clients need quickly and efficiently."
  • "The only issue we have seen is with the StarWind Server Manager. We have had to continually reboot the server in order to use it."
  • "The only issue we have seen is with the StarWind Server Manager. We have had to continually reboot the server in order to use it."

What is our primary use case?

We have a three-host clustered environment which is being used to host about 85 VMs. We have over 1TB of RAM and about 72TB of storage available. Since we are a cloud host provider, we needed a solution that would allow us to rapidly expand and support our ever-growing user base. It is extremely easy to spin up a server using StarWind Manager. It allows us to create a base image and quickly clone new VMs off that image. We have tons of storage space and we can easily add more resources to a VM on the fly. 

How has it helped my organization?

It improved our organization by providing us with more resources to allow us to grow our customer base. 

We were able to make a call and quickly get the assistance we needed and had a cluster built in no time. 

The StarWind array has greatly improved our workflow internally as it is quite easy to use and provides robust features that allow us to provide anything our clients need quickly and efficiently. 

The best part is the ability to fail VMs over quickly and hassle-free. It is extremely easy to make any changes and modifications.

What is most valuable?

The best feature is the StarWind Manager. It allows us to easily duplicate VMs and manage the infrastructure. Hyper-V is a little clunky, so their software allows for a more friendly interface and easier to manage your servers. 

Another feature I like is the ability to quickly failover in the event of any issues with the three hosts in the cluster. We have had small instances where we need to either perform maintenance on one of the three hosts, or one of the hosts is having an issue. When that is the case, we can quickly drain the roles and force all VMs off that host. 

What needs improvement?

The only issue we have seen is with the StarWind Server Manager. We have had to continually reboot the server in order to use it. This can be frustrating at times when you want to quickly log in and make changes on the fly. I wish there was a way to make the server more stable so that we don't have to perform a reboot every time. 

Honestly, we do not have too many complaints. The best part about StarWind is the customer support. 

The guys on the team are great and have been willing to work with me at any time of the day as well as on the weekends. 

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

The product is extremely stable. We have only had issues from external sources, for example, our Data Center losing power. Whenever you lose power to a SAN, you run the risk of data corruption. Once we got the power back on, the support team was ready to help get our environment back online. They were able to get all the shared storage synced and vm's started again. To no fault of theirs a couple of our vm's had data corruption on the OS level, however that is the extent of the damage. We were able to restore the vm's from backup and were right back to productivity. Meanwhile we noticed other people in different racks had terrible issues with their SAN's. Some people had complete and total data loss, while others were unable to get their environments to boot. Those people were at a total loss. This is why I was so happy to see how quickly we were able to get back online and get back to production. Between the durability of the cluster and the excellent support, we were back up and running in no time.

What do I think about the scalability of the solution?

This is a great solution that offers robust scaling options.

How are customer service and support?

Customer service goes above and beyond to help you. I've never dealt with a more capable team in my years of doing IT.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used VMware and we switched in order to find another solution that was more cost-effective and just as robust.

How was the initial setup?

It was straightforward to set up as the support team got us up and running very quickly.

What about the implementation team?

We implemented it through an in-house team and their level of expertise is exceptional.

What's my experience with pricing, setup cost, and licensing?

I advise users to trust the sales team as they will help point you in the right direction as far as your needs.

Which other solutions did I evaluate?

We only evaluated our history with VMware and decided to make the switch.

What other advice do I have?

Everyone on the support team and all of their efforts has been great. I know that some of the workers are from Ukraine and my heart goes out to them. I am praying for them and their families. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
StarWind HyperConverged Appliance
April 2026
Learn what your peers think about StarWind HyperConverged Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.
Systems Administrator at a non-profit with 11-50 employees
User
May 10, 2022
Exceptional support, intuitive UI and simple software
Pros and Cons
  • "UI Options are simple and easy to find."
  • "Compared to before, our downtimes have decreased substantially and maintenance windows have almost been eliminated."
  • "The only area that the product could improve would be user training."
  • "The only area that the product could improve would be user training."

What is our primary use case?

We mainly use this as failover and to not have the expense for additional or separate storage. 

Our environment is pretty small and with less than 50 users. We only have two servers in the failover cluster that are part of Starwind Storage. 

Prior to Starwind, we always had to schedule maintenance windows and have all of our services down. Compared to before, our downtimes have decreased substantially and maintenance windows have almost been eliminated. Not to mention, I no longer have to come in on weekends.  

How has it helped my organization?

Prior to Starwind, we always had to schedule maintenance windows and have all of our services down. Compared to before, our downtimes have decreased substantially and maintenance windows have almost been eliminated. 

It's also been really great that we can schedule maintenance on the servers themselves during on-hours. Since we are able to migrate our VMs from one node to another, this makes it really simple. 

Of course, there is also the fact that if a node goes down, we have one to back it up and continue with our day without management worrying.

What is most valuable?

The software itself is actually really simple. There isn't much to it at all. 

GUI navigation is simple and intuitive. UI Options are simple and easy to find. 

From one single interface, I am able to connect and or disconnect to any of our servers and see their current status. 

The UI itself lets you add targets, devices, etc. You can view recent events, performance, etc. 

A nice feature that was recently added was the StarWind Command Center. It allows you to manage all of your clusters from a single point. 

What needs improvement?

There really isn't much to the software itself. It's not something I use on a daily basis and mostly only when needed. I'd have to say I am usually tinkering with the software maybe on a monthly basis, if that. 

The only area that the product could improve would be user training. I've had to learn most of the ins and outs by myself or by asking questions when I have to get tech support involved and that's pretty rare.

For how long have I used the solution?

I've used the solution for five years.

How are customer service and support?

Support is top quality and their response is exceptional. It's probably one of the best supports I've dealt with. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No, we did not use a different solution previously.

How was the initial setup?

It was straightforward and not complex at all to set up. It did take a little bit of time for the setup, however, we never ran into any issues. 

What about the implementation team?

Implementation was done through a vendor.

What's my experience with pricing, setup cost, and licensing?

The cost wasn't a huge issue for us as it was purchased as a bundle. 

Which other solutions did I evaluate?

Yes, we looked at other options, however, we needed something ASAP and this was the best solution overall.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1684866 - PeerSpot reviewer
CIO at a renewables & environment company with 11-50 employees
Real User
May 10, 2022
Reduced management and improved redundancy with competitive pricing
Pros and Cons
  • "The redundancy of two identical nodes that can run alone allows us to have truly "no single point of failure" in our computing and primary storage infrastructure."
  • "Simply put, StarWind HCA just works."
  • "The overall product documentation and knowledgebase articles could use some rewriting and clarification."
  • "The overall product documentation and knowledgebase articles could use some rewriting and clarification."

What is our primary use case?

We use this as our primary data center computing and storage cluster for small/medium businesses. The StarWind HCA serves our domain, email, SQL,  storage, files, and other miscellaneous analytics and automation needs.  

We run VMware on our nodes and we host Windows and Linux VMs. This cluster is a priority-one infrastructure component, it cannot fail or go down. We require quick compute as well as high I/O to support VDI users as well as general server type needs. This cluster serves the core of our business.

How has it helped my organization?

StarWind HCA has improved our business by ways of reduced management overhead, increased compute and storage performance, reduced rack space requirements, reduced rack power usage, and improved redundancy.  

The reduced management and improved redundancy are probably the most important as it directly increases the time staff can focus on other tasks  Simply put, StarWind HCA "just works". Furthermore, having ProActive Support as a "second set of eyes" allows us to catch issues without constant "babysitting".

What is most valuable?

We find the improved redundancy, two identical nodes that can focus independently, as well as reduced management both highly valuable.  

The redundancy of two identical nodes that can run alone allows us to have truly "no single point of failure" in our computing and primary storage infrastructure.  This allows us to handle updates or physical server maintenance without a degradation in performance.  

We also appreciate the lack of management needed to handle sync between nodes or just general housekeeping, the nodes just run and work! 

What needs improvement?

The overall product documentation and knowledgebase articles could use some rewriting and clarification. Sometimes the documents reference old versions which are unhelpful. Other documents were written and seem to be translated into English so the writing is not clear. 

I would also appreciate some more technical documents on how the HCA appliances function, how sync occurs, the use of PowerShell on Linux systems, and some other details. None of this would stop me from recommending StarWind though since you rarely need to review documentation.

For how long have I used the solution?

I've used the solution for almost one year.

What do I think about the stability of the solution?

The stability has been great. We have not had the HCA system fail whatsoever. Minor issues are handled gracefully.

What do I think about the scalability of the solution?

We see no issues with scalability. I doubt we will outgrow the system, although we do always like it faster. You can add more storage, more RAM, and more nodes as needed.

How are customer service and support?

Service from initial questions and review, to demo, to purchase, and post-purchase support has been great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used standard computing plus a SAN system. We switched to reduce our rack space requirements and improve redundancy.

How was the initial setup?

The setup was very simple. Support helped every step along the way.

What about the implementation team?

This was done in-house. We have some technical knowledge. Again, support was very helpful.

What was our ROI?

ROI is hard to measure, however, so far, it has paid for itself in reduced management and improved redundancy.

What's my experience with pricing, setup cost, and licensing?

The pricing is very competitive, especially with ProActive support since you gain a "second set of eyes" on the system to monitor for errors which allow staff to not focus on the StarWind cluster all the time.

Which other solutions did I evaluate?

We evaluated VMware vSAN, however, the cost was too high.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at Sutton Group
User
May 9, 2022
Improved performance, great support, and runs well
Pros and Cons
  • "It improved all services running on the new cluster and took up less space and less energy."
  • "The stability of the system has been the most valuable part; I never have to do anything, it just runs and runs and runs."
  • "I honestly cannot think of anything else to be improved, as I rarely have to interact with the Starwind product."

What is our primary use case?

We were running a Hyper-v failover cluster across five servers and six SAN nodes, however, this was becoming dated and we were looking for new hardware to replace this. 

We looked into a few hyper-converged solutions and Starwind ticked all the boxes and seemed excellent value for money. 

We are a retail company and were running various workloads including domain controllers, file servers, SQL Server, and app servers.

The main workload was MS Dynamics AX 2012 which ran across 13 VMs running various different components. This drastically improved performance.

How has it helped my organization?

We condensed an entire rack of servers/switches and SAN storage nodes down to 4U for two Dell R730xd's, we had more storage, and it was much faster all around. It improved all services running on the new cluster and took up less space and less energy.

Our ERP system performance improved for all users. Lengthy overnight batch jobs were suddenly completed much earlier and enabled us to re-shuffle a lot of tasks into a smaller time window.

We are also finding it easier to maintain two host servers rather than the previous five.

What is most valuable?

The stability of the system has been the most valuable part. I never have to do anything, it just runs and runs and runs.

We haven't had any problems with Starwind, but some of our VMs have had issues and the proactive support from Starwind meant they knew about the issues before I knew and they were on it straight away. 

When we needed to make some upgrades to the server I contacted Starwind to discuss the changes and they were very helpful and easy to contact. The support is probably better than I have used compared to any supplier.

What needs improvement?

I cannot think of any way to improve it. They recently added a web-based interface that runs on a small footprint VM. This has massively improved the visibility of system metrics and made interacting with the product much easier.

I honestly cannot think of anything else to be improved, as I rarely have to interact with the Starwind product. My main interaction is with the Microsoft Hyper-V failover cluster running on the Starwind kit and the VMs themselves, which never need any attention from me.

For how long have I used the solution?

I've used the solution for four and a half years.

What do I think about the stability of the solution?

The solution is very stable and never has any issues.

What do I think about the scalability of the solution?

The solution is easily scalable. We purchase new nodes or expand the existing nodes if you can, which we have done.

How are customer service and support?

Customer service and support is the best I have experienced with any supplier.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use HP servers and an HP Lefthand SAN, however, this was too slow to run our SQL workloads.

How was the initial setup?

The solution was very straightforward and we felt fully supported by the Starwind team.

What's my experience with pricing, setup cost, and licensing?

This product is well priced with very good value for money and the support team is great so the setup is no problem.

Which other solutions did I evaluate?

We looked at Dell EMC, Nutanix, Scale, and Nimble.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852935 - PeerSpot reviewer
IT Manager at Streeter Marshall LLP
User
May 9, 2022
Good replication, cuts down on hardware, and great performance
Pros and Cons
  • "How quickly the StarWind solution replicates also gives us the confidence to know that in the event of catastrophic failure of any piece of hardware, we won't be far behind before things went wrong."
  • "We now host all of our VMWare ESXi environments on the StarWind boxes and we wouldn't look back."
  • "It would be nice if the software told you a new version was available and prompted you to do the upgrade to keep everything up to date."
  • "It would be nice if the software told you a new version was available and prompted you to do the upgrade to keep everything up to date."

What is our primary use case?

We migrated away from separate storage, computing, and switches to StarWind to enable us to condense and simplify our environment. 

We rely on StarWind to provide all of our storage, via the flash drives in the box, and the compute in a single solution but also to provide redundancy with its replication to another StarWind box. 

We now host all of our VMWare ESXi environments on the StarWind boxes and we wouldn't look back. We haven't had any real-world failures in the time that we have used StarWind but we have been able to prove it works many times during simulated failures and this gives us the confidence to continue using the platform.

How has it helped my organization?

It cut down the need to run multiple pieces of hardware to achieve the same goal, this also freed up valuable rack space. 

How quickly the StarWind solution replicates also gives us the confidence to know that in the event of catastrophic failure of any piece of hardware, we won't be far behind before things went wrong. 

We also used the move to StarWind to finally move to an all-flash array away from traditional HDDs, the performance improvement was noticeable right away and we are so glad we did so. 

What is most valuable?

The replication between the StarWind boxes. As I stated previously, although we have had no real issues, we have been able to simulate failures and be able to see that the failover kicks in immediately. 

This replication also allows us to perform maintenance easily on the ESXi environment for things such as software updates as we can quickly move all of the computing to a single server and shut the other one down without the need for any downtime during the working day. This means less time out of hours is needed to perform tasks that would have previously meant someone had to work late to complete them.

What needs improvement?

We haven't yet really found anything that we think needs immediate improvement. I am clutching at straws to find something if I am honest so would probably go with product updates. 

It would be nice if the software told you a new version was available and prompted you to do the upgrade to keep everything up to date. At the moment we tend to find out via the support team on the very odd occasion we do have a reason to talk to them. 

Otherwise, we have found it to work flawlessly and without issue. 

For how long have I used the solution?

I've used the solution for three years.

How are customer service and support?

Support is absolutely fantastic; we couldn't rate them highly enough.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward. 

What about the implementation team?

StarWind themselves set up calls to help us get the environment going.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1831260 - PeerSpot reviewer
Senior IT Support Specialist at Seneca Family of Agencies
Real User
May 2, 2022
Works flawlessly with high availability and great expandability
Pros and Cons
  • "Their service is top-notch and if a node goes down they immediately are following up with us to make sure that everything is working smoothly."
  • "Being a small team the service that we receive from them gives us peace of mind and knowing that if something were to go wrong they would be able to step in and support us in getting the application back up and running as soon as possible."
  • "It would be nice to have some kind of GUI interface implemented to give you an overall view of the system's health at a glance."
  • "It would be nice to have some kind of GUI interface implemented to give you an overall view of the system's health at a glance - such as displaying critical events, storage space used/available, the health of the disks, etc."

What is our primary use case?

We needed a high availability solution for our mission-critical infrastructure. We wanted to minimize any potential downtime and make sure we had a redundant system in place. 

We are currently running three nodes that maintain our fleet of virtual machines. We are able to run the entire infrastructure off of two nodes so it makes patching very easy and we don't have to schedule downtime. The failover clustering works flawlessly and we can move virtual machines between all the nodes extremely quickly. 

How has it helped my organization?

The machines perform much better than what we were previously using; they are workhorses. We have had zero issues with them over the years we've been using the solution. Support is extremely helpful and the application is easy to set up and configure. 

It has also helped us to schedule less downtime as we're able to run all of our machines off of two nodes while we patch. Being able to live-migrate virtual machines from one box to another goes extremely quickly and is never noticed from the end-user side.

What is most valuable?

Having high availability is a must in our environment and works flawlessly. Their service is top-notch and if a node goes down they immediately are following up with us to make sure that everything is working smoothly. 

We have a massive amount of storage for future expandability. 

Being a small team the service that we receive from them gives us peace and mind and knowing that if something were to go wrong they would be able to step in and support us in getting the application back up and running as soon as possible.

What needs improvement?

We don't find ourselves using the StarWind Console it would be nice to have some extra features built into it. 

There doesn't seem to be anything upfront inside of it that would warrant us to monitor it or use its feature set. 

It would be nice to have some kind of GUI interface implemented to give you an overall view of the system's health at a glance - such as displaying critical events, storage space used/available, the health of the disks, etc. Other than that, in our time with the system, we haven't had any complaints or issues in our environment.

For how long have I used the solution?

We have been using this solution for the last three years.

What do I think about the stability of the solution?

The nodes have been extremely stable. We have had no issues over the last few years when using them.

What do I think about the scalability of the solution?

The machines work great and with the amount of storage we originally had purchased. We are in no danger of running out anytime soon.

How are customer service and support?

Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice a node going down on their end.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were previously using VMware. The cost was extremely high so we wanted to move to something else. 

How was the initial setup?

Initial setup was very straightforward with the engineers providing great support to get it implemented.

What about the implementation team?

We used our in-house team to install and then the vendor's engineers configured the application for us.

What's my experience with pricing, setup cost, and licensing?

The setup cost and pricing were very competitive, even including service. That's why we went with StarWind.

Which other solutions did I evaluate?

We considered HyperV as an alternative and found StarWind.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Carl Marshall - PeerSpot reviewer
Network Administrator at Winchester Utility System
User
Apr 20, 2022
Offers a failover cluster which combines storage, network, and compute resources in a single package
Pros and Cons
  • "It did not hurt that the price for the hardware and three years of support cost less than the disparate hardware the cluster used to run on."
  • "These appliances are probably the best hardware decision I've made in my decade employed here."
  • "CSVs require the storage to be configured through iSCSI, even though the storage is local."
  • "Even though the support was great, getting the same email three to four mornings a week with the same issue got a little disheartening."

What is our primary use case?

We purchased two of these appliances to replace a three-node Hyper-V cluster on Dell blade servers/MXL blade switches with a VNXe3200 as storage. We were able to replace our entire M1000e enclosure and greatly simplified our (admittedly humble) infrastructure. Change from iSCSI over 1GB to local storage was also welcome. These two appliances now house 100% of our VMs and are a breeze to maintain. On-boarding was well supported. We were able to rack, configure, and start migrating Hyper-V VMs in less than a week. 

How has it helped my organization?

These appliances have been great for our Failover Cluster, combining storage, network, and compute resources in a single package. StarWind's Virtual SAN software replicates storage in the background, letting each node in the cluster use its own local storage instead of having to create an actual storage network. The ease between setting up the HCA appliances and my previous setup is significant, as is ongoing maintenance.

StarWind also offers ProActive Support that remotely monitors the appliances and automatically opens a ticket and initiates contact when a problem is discovered. As the only IT employee here, it's been pretty great.

It did not hurt that the price for the hardware and three years of support cost less than the disparate hardware the cluster used to run on. End users are also pleased with the noticeable performance increase from switching to local storage from 1GB ethernet.

What is most valuable?

Surprisingly, it's the support that's been most helpful. I'm a one-person IT department. I have monitoring in place, however, I need to sleep sometimes. There were issues with our backup software early on that resulted in VMs failing. I'm not going into detail as the issue was with the backup software, not the HCAs. 

I woke up to detailed emails that let me know what had happened, along with event logs and explanations about why it happened. Even though the issue was with the backup software, they were still invaluable in solving the issue.

What needs improvement?

CSVs require the storage to be configured through iSCSI, even though the storage is local. It imparts a small performance hit that's easily overshadowed by the performance increase from getting off 1GB ethernet.

The Virtual SAN setup also requires more actual storage than a traditional SAN. My two-node cluster means I need double the amount of physical storage before any RAID is taken into account. A two-node cluster with RAID 1 means one-quarter of the storage you purchase is available.

Even though the support was great, getting the same email three to four mornings a week with the same issue got a little disheartening. 

For how long have I used the solution?

I've used the solution for just shy of one year.

What do I think about the stability of the solution?

I've had zero issues with the appliances with anything other than our backup software.

Edit: I've been asked to clarify this. I had an issue with our backup software that was 100% on them. The errors involved VSS and a CBT driver that needed reinstalling. It was a little annoying getting emails every morning from ProActive Support while I got it straightened out, but the issue was between Windows and my backup/DR solution. 

What do I think about the scalability of the solution?

We're small and will likely not have to worry about any serious upscaling in the near future, however, it would be very simple to throw more appliances into the cluster should we need to.

How are customer service and support?

They've always been knowledgeable and friendly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Dell blade servers/switches with a VNXe3200 SAN. They worked fine, however, the few times something went wrong it made tracking down the issue more difficult. There were also no single administration tools that handled all three hardware systems.

How was the initial setup?

On-boarding was heavily guided. Once racked, powered on, and joined to the domain, they helped with the rest.

What about the implementation team?

We had the help of a vendor team, and they were very efficient. I was up and running quickly.

What was our ROI?

I have no idea. I'm here to work with technology, not accounting.

What's my experience with pricing, setup cost, and licensing?

We provided our own Windows Server Datacenter licenses. We have a state contract and get them at a reduced rate. I'm sure our reseller would have been happy to include them on the quote as well, though. The software does have ongoing costs for maintenance/support.

Which other solutions did I evaluate?

We did not look at other options, really. These fit my needs perfectly and were affordable. Had I more time/resources at my disposal, I probably would have sought out other options. In this case, these appliances fit my needs. 

What other advice do I have?

These appliances are probably the best hardware decision I've made in my decade employed here.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free StarWind HyperConverged Appliance Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free StarWind HyperConverged Appliance Report and get advice and tips from experienced pros sharing their opinions.