StarWind HyperConverged Appliance Reviews

We needed a high availability solution for our mission-critical infrastructure. We wanted to minimize any potential downtime and make sure we had a redundant system in place. 

We are currently running three nodes that maintain our fleet of virtual machines. We are able to run the entire infrastructure off of two nodes so it makes patching very easy and we don't have to schedule downtime. The failover clustering works flawlessly and we can move virtual machines between all the nodes extremely quickly. 

The machines perform much better than what we were previously using; they are workhorses. We have had zero issues with them over the years we've been using the solution. Support is extremely helpful and the application is easy to set up and configure. 

It has also helped us to schedule less downtime as we're able to run all of our machines off of two nodes while we patch. Being able to live-migrate virtual machines from one box to another goes extremely quickly and is never noticed from the end-user side.

Having high availability is a must in our environment and works flawlessly. Their service is top-notch and if a node goes down they immediately are following up with us to make sure that everything is working smoothly. 

We have a massive amount of storage for future expandability. 

Being a small team the service that we receive from them gives us peace and mind and knowing that if something were to go wrong they would be able to step in and support us in getting the application back up and running as soon as possible.

We don't find ourselves using the StarWind Console it would be nice to have some extra features built into it. 

There doesn't seem to be anything upfront inside of it that would warrant us to monitor it or use its feature set. 

It would be nice to have some kind of GUI interface implemented to give you an overall view of the system's health at a glance - such as displaying critical events, storage space used/available, the health of the disks, etc. Other than that, in our time with the system, we haven't had any complaints or issues in our environment.

We have been using this solution for the last three years.

The nodes have been extremely stable. We have had no issues over the last few years when using them.

The machines work great and with the amount of storage we originally had purchased. We are in no danger of running out anytime soon.

Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice a node going down on their end.

Positive

We were previously using VMware. The cost was extremely high so we wanted to move to something else. 

Initial setup was very straightforward with the engineers providing great support to get it implemented.

We used our in-house team to install and then the vendor's engineers configured the application for us.

The setup cost and pricing were very competitive, even including service. That's why we went with StarWind.

We considered HyperV as an alternative and found StarWind.

We use the solution as a virtual file server and Active Directory domain controller for the corporate office and virtual development and technical support environments for our developers and technical support staff for the timesheet software we develop in-house at our corporate office. 

We have an office space of about 30 employees, a mix of corporate and company employees. We currently have two HCAs in a rack cabinet in our server room, and, with the HCAs, there are no network switches required to support the SAN.

The solution has provided our company with a fully redundant virtual environment at half the cost of a traditional SAN implementation. Previously, we had the traditional SAN environment of 2-3 virtual hosts, 2 SAN switches for iSCSI, and then one storage array/server (all Dell hardware). The problem was the single point of failure (SPoF) at the bottom, which was the one storage server. Due to the cost, we could only afford one storage server, however, this meant we had a completely fully redundant SAN solution at half the cost and rack space footprint.

The redundancy, lower rack space footprint (no switches are needed for the SAN), and ease of management are the most valuable aspects of the product. At the same time, the technical support staff has been one of the most knowledgeable that I have ever seen. I purchased the support package where StarWind Support will support every aspect of the HCA - the virtual hosts/hardware, StarWind Software, and VMware vSphere/ESXi server software. The ease of installation was a plus and it was very easy to understand the concepts of the HCAs and the StarWind software.

For our use case, I seriously can't think of anything missing. For us, it's a set it and forget it kind of use. For us it improves our redundancy issues and the maintenance of the HyperConverged Appliances is next to nothing. 

The only issue we have had was the issue of performance, however, that is only due to the fact that we purchased a mix of SSD and regular spindle drives and restoring databases was slow as it was trying to restore the database using the spindle drives. Next time around, we will purchase all SSD drives which will resolve the issue.

I've been using the solution for two and a half years.

In the 2.5 years we have had our HCAs, I have had not one issue with stability and it primarily just works right out of the box.

You can scale the HCAs by adding more CPUs, memory, network ports, and when needed, adding another node.

Customer service/support is outstanding. All the guys that I have spoken with were highly professional, friendly, helpful, and knowledgeable. With the Support level I signed up for, I only have to contact StarWind support for any issues I have with the virtual host hardware, the StarWind software, or the VMware hypervisor.

Positive

We used the Dell Compellent and EqualLogics which are highly expensive, so much so that we could only afford just one storage server in each environment which made them single points of failure, with no redundancy of the storage systems.

The initial setup was easy and straightforward right out of the box with little help needed from StarWind Support. We were able to get it all up and running in two to five hours.

The implementation was handled in-house with just me, one person, with a little guidance from StarWind Support.

There is a cost-saving in regards to the hardware and implementation itself. The time saved in having to manage the software itself also provides an ROI.

The setup cost is minimum (and very easy) and the price is usually half the cost of traditional SAN implementations. Licensing only pertains to the hypervisor and server OS that the StarWind SAN software will reside on.

We looked at Nutanix, Dell Compellent, EqualLogic, VMware ReadyNodes, and Scale Computing.

For us, the StarWind HCAs almost works right out of the box and help me sleep at night knowing that we have a fully redundant SAN implementation.

We had to replace our infrastructure consisting of about eight aging servers. I began looking for a good, redundant system and ran across the HCAs. 

Having never used one before I began researching the different providers as well as looking at going the traditional route. I lucked out by finding StarWinds through a colleague of mine and was greatly impressed. The Dell Enterprise servers not only replaced what we had but also gave me the piece of mind I haven't had in years.

The StarWind system also made managing the units easy and not too time consuming. For a very small IT department, that was key.

The solution has improved our ability to prepare for future needs by easily being able to add servers, storage, backup devices, and more. 

With their highly knowledgeable sales and support team, we are not anxious about upgrading our equipment or suffering long downtimes. We were hosting our ERP environment outside the organization which limited some of the functionality. 

With the HCA appliance we are comfortable with it being in-house and finally get to take advantage of some advanced features we have been missing out on.

The ability to balance servers across the appliance effortlessly and knowing that if we do experience a hardware failure we can keep on trucking is the most valuable aspect.

I cannot say enough about their support team. They are the greatest and extremely knowledgeable. Proactive support is a lifesaver.

The setup was simple and very fast. Servers came pre-configured for our environment and as soon as they were in the rack, Starwind got them up and running.

Monitoring the servers is a breeze and is possible all on one screen. This makes managing the environment super easy - even for a novice.

Updates need improvement. We do not receive critical update notices from Dell. This would be extremely helpful since my primary focus every day is software and DB development and not server updates. A notification when critical updates are available would make management of the systems even easier than it already is. 

The StarWind Command console stopped working for us and we managed the system manually. There is an update that we will be taking advantage of within the next week that I am sure will correct this issue.

I've used the solution for 14 months.

The solution has been very stable with a single exception. We missed a critical update to the firmware of our Samsung SSDs that took us offline. I wish there had been a way to have had a notification of the missing critical update prior to getting to the failure point.

Even with this,  StarWinds support worked with us and the hardware provider to get us back up quickly with no data loss.

The solution is very scalable.

I have nothing bad to say. They are very quick to respond and with the proactive support, they generally know of issues before I do. They are very knowledgeable.

Positive

We just used standalone servers previously.

The setup is straightforward with handholding from support every step of the way.

We used the vendor team. They were very highly experienced.

Our ROI was almost immediate since we stopped using a hosting company for our ERP environment.

It is a very affordable solution and extremely easy to set up.

We also evaluated Nutanix.

If this is your first HCA or your next, you will not go wrong with StarWind.

We were looking to replace a large amount of older physical servers and move to a smaller footprint with a lot more virtualized systems. We also wanted to be able to increase the uptime of our server by being able to failover between nodes. 

We had all our eggs in one basket - a single powerful Hyper-V server running VMs which ran our business systems and customer systems. If that machine had died our business would've died. We implemented HCA and were then able to load balance and have resiliency for all of our systems across the infrastructure estate. 

We initially ran with a demo system, a couple of older servers with some high-speed network cards configured using the Starwind software - which was provided as a demonstration even with some technical support for a number of months, so that we could try the system out. 

We had some very niche bespoke software that we provided to the recruitment industry, which in turn used some bespoke indexing and categorizing software that was very picky on how it runs. Starwind amazed us by being able to host this bespoke software on the HCA and failover between nodes with Live Migrate without any issues whatsoever.

Starwind HCA allowed us to provide customers with a much higher service level. We could guarantee 99.999% uptime. Previously, we were not confident enough to offer this. 

We were able to reduce the footprint of our physical servers in the datacentre, by virtualizing most of them and running them as VMs on the HCA. We were therefore able to reduce costs in the datacentre.

We also had peace of mind in that we were able to retire a lot of older hardware and consolidate on to brand new powerful hardware. 

It also looked fantastic in the data center.

Live migration between nodes was quick and simple. The management interface was clean and intuitive. The system ran with no issues whatsoever, it never had any problems.

It was able to run all of our VMs without struggling one bit.

We were able to run Hyper-v and Failover Cluster Manager. Therefore we already knew how to use these, being Microsoft certified engineers. These fit easily on top of Starwind, in fact, the Starwind software is pretty much invisible in the background, running cleanly underneath the Hyper-V and Failover Cluster Manager.

Perhaps the initial configuration and documentation could be a little clearer and simpler to follow. It is a little fiddly and easy to make mistakes. I remember that I had to follow the instructions very carefully during the initial setup.

Also what is slightly disappointing, although understandable, is that the demo/free version of Starwind vSAN reverts to "command line only" and limits access to the GUI when the trial license runs out. Perhaps this license time limit could be extended to allow further evaluation time.

We have used the solution for four years.

The solution's stability is absolutely faultless.

From what I understand, it can be scaled up and out as required - although we never needed to do this. Scale up by adding more RAM, more CPU and more disks. Scale out by adding more HCA nodes. If we had more budget we would've added more RAM to the nodes, or added an additional node when we initially bought the system.

Technical support is absolutely fantastic, always eager to help, and technical support was fast and concise.

Positive

The initial setup is straightforward, although it is a little fiddly and tricky to follow. It's best to implement this when you can't be interrupted.

We handled the implementation in-house.

We saved a lot of money by reducing the data center footprint by half.

This is the best value HCA available. 

We also looked at Nutanix and HPE Simplivity.

If you are looking for an HCA solution and other vendors are proving excessively expensive, I would advise companies then take a look at Starwind instead.

We use the StarWind HCA as the main solution for hosting all of our core VMs. 

We have about 20 Microsoft and Linux VMs that we are running on Hyper-V on the StarWind HCA. 

Our HCA is made up of two Dell servers running the StarWind VSAN software. The VMs that we have are mainly made up of general-purpose servers with a few other custom-use servers thrown in. 

We also use the HCA to host both of our domain controllers, although we don't have them in the cluster, they are still on the appliance. 

Having high availability has definitely improved the reliability of our infrastructure and made server maintenance much easier, which is a significant improvement for the organization. 

The low cost of this solution has also made a big difference in our budget, which has been very helpful. 

The reliability of the VSAN software has also been a big improvement in our infrastructure. 

The quality of support from StarWind has probably been the biggest improvement though as we went from having a relatively low level of support with our previous solution to having a truly top-tier support team at our disposal.

High availability with only two nodes has really been enormously valuable to us. Our infrastructure is relatively small and we really didn't need more than two nodes, however, for many reasons, we really needed to have high availability. Being able to accomplish that without extra hardware was huge. 

The ability to use whatever hypervisor that we wanted has also been very valuable to us. We were able to switch over to Hyper-V from VMWare and save on the licensing costs that we previously had with VMWare.

I really don't say this very much, however, I actually don't have many issues with this product. However, if I had to think of something, some people might not like the fact that a lot of the engineers tend to have relatively thick eastern European accents, and that might be an issue for some folks. 

If I had to pick something to add to the product, it would be nice if you could have more than one user account on their command center VM. It's not really a big deal, however, that would be a good addition.

I've used the solution for about six months.

It is extremely stable. I haven't had any issues at all. It's one of my favorite things about this solution.

It is extremely scalable.

Their customer service and support are top-notch. 

Positive

Our previous solution was very old and not really a good comparison. 

We switched due to the fact that the hardware needed to be refreshed and we needed high availability.

The initial setup was extremely easy and their support team was assisting through the whole process.

It was implemented through their support team and their level of expertise was extremely high.

We've seen an ROI of 100% to 150%

The setup cost and support contract was significantly cheaper with StarWind than with any of the other options that I evaluated.

We considered just buying new server hardware and staying with VMware. We also evaluated Scale and Nutanix.

I really can't recommend them enough. 

Their VSAN software is excellent. The ability to get a highly available setup with just two nodes is fantastic. Their support is top-notch, and from a cost perspective, they blew everybody else out of the water. Give them a call; you won't be sorry!

We primarily use the solution to provide a safe and secure home for VMs. We are currently only using the computer power, but I like the ability to add GPUs to the device if it is ever needed. We run a bunch of SQL, web services, and remote app servers. The hardware has always been solid, and the 24-hour monitoring is a great safety net. VMs being able to live migrate near-instantly has made updating the hypervisors much easier. The hardware comes from known vendors, so replacement parts are plentiful if ever needed.

We upgraded from older servers, and the Starwind HCA is much faster and more reliable. All of the old VMs can do the same job they always did but with less waiting. With 24-hour monitoring, we can worry less about hardware and software failures. Every time the system has detected an issue Starwind has emailed us before anything went sideways. Migrating VMs is much easier now that the Starwind team has configured the HCA boxes. All this has been done without the need for a separate storage device.

The ease of use is great.

The solution is comprised of high-end hardware components.

The 24-hour monitoring is great.

The sales process is easy.

It is extremely reliable, has very very few issues, and has next to no downtime.

The deployment was very fast, and VMs were migrated without any downtime.

SSD Storage is very fast, and everything I want to do is very very speedy.

It is very configurable, with lots of different options.

I can't think of anything that is missing. Everything has been top-notch from start to finish. Every interaction we have had has been 100% positive. If you are hard of hearing some of their team has strong accents, but I have never had an issue understanding them, nor has any of my team that had a bad interaction with them. 

Most meetings are done via Zoom, and I'm sure you could switch to a text based conversation if needed as they seem like a very accommodating team. It's not something I would worry about if you are a potential client.

I've been using the solution for about a year.

Support exceeds expectations every time we work together. I have always been able to work with the same engineer, and he knows our network.

We used a SAN with storage spaces. We switched due to buying new hardware and Starwind offering a one-stop-shop.

The solution is cost-effective.

Yes, we looked at HPE and Lenovo.

We were looking to replace aging hardware in our environment. We had the classic two physical hosts with a SAN set up with VMware as our hypervisor. We actually had two SANs since we needed more space.  

The SANs were not redundant. They were se tup as a pool. We wanted to simplify this setup and also reduce the single point of failure. Being a SMB, we have a small office and rack space is at a premium. We could not fit more than a few more servers on our rack without purchasing a new rack and finding a spot for it.

StarWind, with all SSDs and directly attached servers, gave us far superior performance than our previous setup. We can now have vMotion VMs in a matter of seconds rather than minutes. 

Although we haven't removed the previous equipment yet, I'm looking forward to removing all the cables running through all the switches. Also, having all the extra space on the rack is going to be nice. This will substantially reduce the amount of noise in the datacenter. 

Having this all backed up by pro-active support gives us good peace of mind.

The solution is plug and play. I was very happy that everything was delivered all tested and setup ready to go. I simply racked the servers, plugged them in and called for setup. It's so simple.

The simple two 1U server setup with all flash disks connected together with an ultrafast redundant Mellanox nics is great. It has saved us space and increased performance. It also reduced the noise pollution and energy costs.

The proactive support is a very valuable feature. I have not yet had to use support for anything major, however, I have asked a few questions and there is always a prompt reply.

Maybe they could have a support portal that you can have direct access to a current support representative. 

During setup we had a bit of a tricky situation that had to do with switching. The StarWind engineer recognized the possible problem with migration before it happened.  

During test migration when things went down it would have been nice to be able to reach out directly rather then send an email to support and wait for a reply.  It was not a long wait, however, it can feel like forever when in a tough situation.

We've used the solution for six months.

We use the solution as a high availability failover cluster in our data center.

StarWind HCA is much more reliable than our original failover cluster solution. Not even just by being more modern hardware, the virtual SAN allowed us to dramatically decrease our footprint and power consumption in our data center and is much simpler to manage. 

Any issues we've had along the way have been Windows issues as opposed to problems with the StarWind vSAN software.

Reliability and overall uptime are key as we're also hosting client environments in addition to our own. Bumps along the way have been resolved with the help of StarWind's fantastic support, and, as previously mentioned, pretty much any and all issues we've had have been Windows issues as opposed to their software, which their support has been happy to help troubleshoot and is refreshing to see

The proactive monitoring is nice. Knowing that they're watching for issues simultaneously with us. 

However, the response time is usually several hours after the issue occurred. Any disruption is felt immediately by the users, so we're already troubleshooting within a few minutes, and we reach out to support if needed before the proactive alert comes through to us.  

We've used the solution between three and four years.