SurveySparrow is a conversational experience management "Platform" that offers a dual interface of classic and chat like surveys, NPS, CSAT, CES, ESAT, etc helping customers get better insights for their Customer Experience, Employee Experience, Product Experience, research & data collection programs.
| Product | Market Share (%) |
|---|---|
| SurveySparrow | 1.7% |
| Qualtrics XM Platform | 20.8% |
| SurveyMonkey | 10.2% |
| Other | 67.3% |
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