Symantec Data Loss Prevention Reviews and Pricing

reviewer1538016

SOC Analyst at a consultancy with 10,001+ employees

Sep 15, 2023

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Good scalability but management console could be improved

Pros and Cons

"The most valuable feature is file-level DLP."

"The console is not the best one. There is room for improvement in the management console."

What is our primary use case?

The solution is pretty stable. They are not bad; they are pretty complete. But I'm not a big fan of Symantec.

What is most valuable?

The most valuable feature is file-level DLP. It gives the possibility of creating rules; it's possible to know when a file is with the laptop or computer and servers. It can be any type of file.

What needs improvement?

The console is not the best one. There is room for improvement in the management console.

For how long have I used the solution?

I have been working with this solution for one year now.

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What do I think about the stability of the solution?

The stability is good enough. I would rate it an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. We have this in all geographies nowadays. So, it's very scalable.

I would rate the scalability an eight out of ten.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. Because it's not only a question of technicality, it's a question of privacy, it knows everything, so I don't like it much.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1595751

Information Security Manager at a tech vendor with 1,001-5,000 employees

Jul 14, 2022

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Good for compliance but poor integration with Mac OS

Pros and Cons

"DLP's most valuable feature is compliance."

"Since being acquired by Broadcom, the support has really degraded for small and medium enterprises. They don't help with anything and just send emails when we ask them to come on call."

What is most valuable?

DLP's most valuable feature is compliance.

What needs improvement?

DLP doesn't work well with Mac OS systems and tends to give false positives. There are also problems in terms of CPU utilization because all the policies are based on a traditional DLP system, which makes it quite heavy and creates issues with user experience. In the next release, DLP should include OCR features, and I'd like the agent to be lightweight, which means the policy should be in the cloud.

For how long have I used the solution?

I've been using Symantec DLP for two to three years.

What do I think about the stability of the solution?

I don't find DLP stable.

What do I think about the scalability of the solution?

DLP has no issues with scalability.

How are customer service and support?

Since being acquired by Broadcom, the support has really degraded for small and medium enterprises. They don't help with anything and just send emails when we ask them to come on call.