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Symantec Data Loss Prevention vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Symantec DLP increases ROI by reducing costs, improving response times, and enabling efficient data monitoring and policy configuration.
Sentiment score
7.1
Zscaler Zero Trust Exchange Platform provides cost-effective security, enhancing visibility and stability, and outperforms previous setups like Fortinet.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
Cybersecurity Senior Program Manager at Dayforce
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
6.3
Symantec Data Loss Prevention support is mixed, with responsive staff but concerns over slow responses and knowledge gaps.
Sentiment score
4.8
Zscaler Zero Trust Exchange Platform support is reliable with regional availability, receiving ratings 8-9, despite occasional delays.
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
Technical Team Leader at Redington (India) Ltd
The support team changed from MTechPro to a different partner, affecting our experience.
Information Security Engineer 4 at Amadeus
They have provided the numbers and contact supports, and it is almost immediate.
Cybersecurity Senior Program Manager at Dayforce
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
 

Scalability Issues

Sentiment score
7.6
Symantec Data Loss Prevention is highly scalable, favored by enterprises, though some face challenges with virtualization and browser integrations.
Sentiment score
7.7
Zscaler Zero Trust Exchange offers scalable cloud integration, supports remote work, and maintains performance, despite occasional migration complexity.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
Information Security Engineer 4 at Amadeus
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Cybersecurity Senior Program Manager at Dayforce
 

Stability Issues

Sentiment score
7.7
Symantec Data Loss Prevention is stable and reliable, with minor glitches and maintenance needs primarily on Windows and cloud features.
Sentiment score
7.8
Zscaler Zero Trust Exchange is stable, reliable, with swift support, despite rare latency issues, averaging high user ratings.
Zscaler Zero Trust Exchange Platform is very stable.
Cybersecurity Senior Program Manager at Dayforce
 

Room For Improvement

Symantec Data Loss Prevention struggles with complexity, costly pricing, integration challenges, and requires improvements in support, features, and detection.
Zscaler Zero Trust Exchange struggles with performance, interface intuitiveness, scalability, and integration, while facing high costs and support criticism.
Symantec responded by creating an OCR module, enabling the capability to search within images.
Technical Team Leader at Redington (India) Ltd
They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
System Manager at Randstad
A main disadvantage of Symantec DLP is its reliance on Oracle.
Information Security Engineer 4 at Amadeus
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
Cybersecurity Senior Program Manager at Dayforce
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

Symantec Data Loss Prevention has high pricing, with costs varying by deployment, database needs, and licensing options, suitable for enterprises.
Enterprise users find Zscaler pricing varies widely; flexibility contrasts high costs for licenses, features, and large deployments.
Symantec Data Loss Prevention is more expensive compared to competing solutions.
Technical Team Leader at Redington (India) Ltd
If it is a large target, then of course your cost will be high.
System Manager at Randstad
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Cybersecurity Senior Program Manager at Dayforce
 

Valuable Features

Symantec Data Loss Prevention provides comprehensive features, including data monitoring, machine learning, endpoint protection, network DLP, and advanced management.
Zscaler Zero Trust Exchange offers seamless connectivity, advanced security features, and easy integration, enhancing enterprise operations and data protection.
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Technical Team Leader at Redington (India) Ltd
The solution helps enhance security operations when integrated with ServiceNow and offers robust incident response capabilities.
Information Security Engineer 4 at Amadeus
The centralized management console in Symantec Data Loss Prevention helps me understand the data flow analysis part from each and every department.
System Manager at Randstad
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Manager, Software Development at a outsourcing company with 201-500 employees
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
Cybersecurity Senior Program Manager at Dayforce
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
 

Categories and Ranking

Symantec Data Loss Prevention
Ranking in Data Loss Prevention (DLP)
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of February 2026, in the Data Loss Prevention (DLP) category, the mindshare of Symantec Data Loss Prevention is 4.3%, down from 6.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 4.4%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Market Share Distribution
ProductMarket Share (%)
Symantec Data Loss Prevention4.3%
Zscaler Zero Trust Exchange Platform4.4%
Other91.3%
Data Loss Prevention (DLP)
 

Q&A Highlights

JL
Works at Futurist Consulting
May 04, 2023
 

Featured Reviews

OT
Technical Team Leader at Redington (India) Ltd
Experienced implementation enhances security with robust detection and centralized management
A significant case highlighted an improvement need when a banking company lost 500 customer information pieces through screenshots. The data theft occurred through individual screenshots of credit note pages rather than taking complete PDF files. This incident led to the suggestion for implementing image detection methods, as Data Loss Prevention solutions needed to analyze image details. Symantec responded by creating an OCR module, enabling the capability to search within images. The pricing structure remains an area for improvement. We lost a POC despite installing 2,000 endpoints because Symantec Data Loss Prevention is more expensive compared to other solutions. Although the competing product couldn't match all the best practices, the price difference influenced the final decision.
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.
report
Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
10%
Comms Service Provider
10%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise12
Large Enterprise28
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

What do you like most about Symantec Data Loss Prevention?
It can prevent copying and encoding of HTTP data to various sites like Google, and Webex.
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
I am not aware of the licensing cost for Symantec Data Loss Prevention because the licensing cost is up to senior management's decision. I really don't know what the cost of that is. It is based on...
What needs improvement with Symantec Data Loss Prevention?
In future updates of Symantec Data Loss Prevention, I would like to see improvements based on the many attacks happening around the world. They can improve their product and the features mainly to ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

Symantec DLP
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Symantec Data Loss Prevention vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.