

Symantec Data Loss Prevention and Zscaler Zero Trust Exchange Platform are leading solutions in the cybersecurity market, focusing on data protection and secure cloud environments, respectively. Symantec holds an advantage in endpoint and network security with its comprehensive DLP features, while Zscaler's strength lies in its cloud-native approach, enhancing remote work security.
Features: Symantec Data Loss Prevention offers comprehensive monitoring and protection capabilities for sensitive information, leveraging machine learning and encryption. It provides advanced endpoint and network security features, including blocking data copying to removable media. It also integrates well with a centralized management console and effective reporting tools. Zscaler Zero Trust Exchange Platform focuses on seamless protection of cloud environments, offering robust features such as internet privacy controls and zero-day protection integration. Its cloud-native structure allows scalable security measures, enhancing productivity in remote work environments.
Room for Improvement: Symantec DLP could improve machine learning stability and simplify its Oracle-dependent installation process. Enhancements in USB port blocking effectiveness are needed, along with improved customer support response times. Zscaler requires a more intuitive interface and better scalability for larger enterprises, as well as enhancements in policy enforcement granularity. Additionally, customers seek more flexible integration with existing network environments.
Ease of Deployment and Customer Service: Symantec DLP's deployment can be complex due to significant on-premises infrastructure needs, limiting its flexibility. User feedback highlights a decline in technical support quality after Broadcom's acquisition. Conversely, Zscaler's cloud-native model simplifies deployment in hybrid and cloud environments, with generally robust customer support, though there are suggestions for faster resolution of high-complexity issues.
Pricing and ROI: Symantec DLP's Oracle reliance impacts its pricing, potentially being cost-prohibitive for smaller organizations but offers competitive options for larger deployments. Its ROI is reflected in reduced operational costs and enhanced data protection capabilities. Zscaler provides a cost-effective solution in large-scale deployments with flexible user-based licensing, although additional features might be deemed pricey. Users report ROI through improved data security and reduced infrastructure overhead.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
The support team changed from MTechPro to a different partner, affecting our experience.
They have provided the numbers and contact supports, and it is almost immediate.
Sometimes, support takes time since the solution has some bugs that need fixing.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is very stable.
Symantec responded by creating an OCR module, enabling the capability to search within images.
They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
A main disadvantage of Symantec DLP is its reliance on Oracle.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
Symantec Data Loss Prevention is more expensive compared to competing solutions.
If it is a large target, then of course your cost will be high.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
The solution helps enhance security operations when integrated with ServiceNow and offers robust incident response capabilities.
The centralized management console in Symantec Data Loss Prevention helps me understand the data flow analysis part from each and every department.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
| Product | Market Share (%) |
|---|---|
| Symantec Data Loss Prevention | 4.3% |
| Zscaler Zero Trust Exchange Platform | 4.4% |
| Other | 91.3% |

| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 12 |
| Large Enterprise | 28 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 42 |
Keeping sensitive corporate information safe and compliant has never been easy. But today, you’re faced with a totally new set of data protection challenges. Sensitive information is leaving the safety of your corporate network as more employees share files over consumer cloud storage services and access those files on their own mobile devices. The number of targeted cyber attacks continues to grow, as cybercriminals develop effective new methods for defeating traditional security measures and stealing corporate information. And as all of these factors converge, it becomes increasingly difficult to manage corporate information and protect it against loss and theft.
Symantec Data Loss Prevention (DLP) provides a comprehensive approach to information protection that embraces today’s cloud- and mobile-centered realities. With DLP, you can:
• Discover where data is stored across all of your cloud, mobile, network, endpoint, and storage systems
• Monitor how data is being used, whether your employees are on or off the network
• Protect data from being leaked or stolen—no matter where it’s stored or how it’s used
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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