Tempo Custom Charts for Confluence Reviews

What Custom Charts for Confluence does

• Brings live Jira and JSM data onto Confluence pages – no exports, no screenshots, no stale snapshots
• Auto-updates linked reports whenever the underlying Jira data changes
• Offers 1D and 2D chart types: Bar, Pie, Area, Gantt, and Line
• Visualizes JSM Request types, Organizations, Channels, and SLA-relevant fields
• Connects to the Confluence Knowledge Base for JSM customer portal reporting
• Provides User Impersonation – lets readers without Atlassian licenses view Jira-sourced charts
• Reports on third-party Marketplace app data alongside standard Jira fields
• Supports custom ordering, merge-and-rename of values, color pickers, and a built-in rich text editor
• Ships with dark mode and chart templates
• Runs on Confluence Cloud, Server, and Data Center; Cloud Fortified

Who Custom Charts for Confluence is for

• PMOs and program managers publishing weekly portfolio status pages to executives
• JSM teams building customer-facing service reports and knowledge base dashboards
• Customer success and account management teams sharing project status with external clients
• Engineering and product leaders running cross-team reviews on Confluence pages instead of in Jira
• Operations and support teams that need to share Jira data with stakeholders who don't and won't log into Jira

What benefits should you look for in reviews?

• User Impersonation in practice: Look for reviews and case studies that explicitly describe executives, customers, or partners viewing Jira data without Atlassian seats. This is the standout differentiator and the seat-cost lever on Atlassian renewal.
• JSM and customer portal reporting: Look for reviews referencing Request Types, Organizations, Channels, or Knowledge Base integration.
• Live refresh reliability: Look for reviews describing charts updating without manual page refreshes during high-stakes reviews like QBRs or customer status calls.
• Confluence performance with embedded charts: Look for reviews with honest commentary on page load times when multiple Custom Charts macros sit on a single dashboard page.