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Serhat Dalkıç - PeerSpot reviewer
Data Securtiy Specialist at Eksim
Real User
Top 10
Comprehensive security features in a single solution with good efficiency
Pros and Cons
  • "Trellix DLP offers many features, using EDR, EPP, disk encryption, and other features."
  • "The bugs need improvement."

What is our primary use case?

We are using Trellix DLP for endpoint detection and response, as well as for data loss prevention.

What is most valuable?

Trellix DLP offers many features, using EDR, EPP, disk encryption, and other features. It's a good feature as all these elements are in one product.

What needs improvement?

The bugs need improvement. While it's okay to have everything in one product, improving EDR and DLP separately could increase efficiency.

For how long have I used the solution?

I have been using Trellix DLP for five months.

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What do I think about the stability of the solution?

It's good since we don't have any problems with Trellix.

How are customer service and support?

The technical support by Trellix is good. We use technical support, and it is fast.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not work with any other DLP solutions before Trellix.

How was the initial setup?

When I joined the company, they were already using Trellix, so I am not involved in the deployments.

What's my experience with pricing, setup cost, and licensing?

The pricing of Trellix is not expensive.

What other advice do I have?

I can recommend Trellix DLP because all features in one product are good, and the price is also reasonable. 

I would rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Presales Engineer at Vincacyber
Real User
Top 5Leaderboard
Has good storage device control
Pros and Cons
  • "Trellix can transfer the data through the cloud. The storage device control is an important feature."
  • "Trellix is incompatible with Linux, and its DLP part is incompatible with Mac. Sometimes, it does not work on Windows, either."

What is our primary use case?

We use the solution to control the storage devices and the data transfer through the cloud.

How has it helped my organization?

The visibility is good. We can use it for our internal investigation.

What is most valuable?

Trellix can transfer the data through the cloud. The storage device control is an important feature.

What needs improvement?

Trellix is incompatible with Linux, and its DLP part is incompatible with Mac. Sometimes, it does not work on Windows, either.

Depending on the solution, what we integrate more easily is a good thing that we can integrate. It isn't easy to integrate within solutions sometimes.

For how long have I used the solution?

I have been using Trellix DLP for a couple of years.

What do I think about the stability of the solution?

Performance is good, but it needs to be better.

I rate the solution’s stability a six out of ten.

What do I think about the scalability of the solution?

We have more than 2000 customers using this solution.

I rate the solution’s scalability a six out of ten.

How are customer service and support?

Support is knowledgeable but could be fast.

How was the initial setup?

The initial setup is easy and takes one to two hours to complete. First, we deploy the EBO; then, we deploy the policies.

What about the implementation team?

Sometimes, we use third-party tools to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The product has a yearly device-based licence. It is expensive and could be cheaper. You need to pay for support.

What other advice do I have?

There are three engineers to look after the solution's maintenance. If they have Linux, Mac, or Dell, they can't use it. It's very difficult for them to use this solution.

Our organization uses other solutions instead of Trellix DLP because of compatible issues.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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May 2025
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Marghoob AhmadSalik - PeerSpot reviewer
Technical Associate at Seamless Infotech Pvt. Ltd.
Real User
Top 5
Provides endpoint data protection with continuous scans and threat intelligence
Pros and Cons
  • "Trellix DLP has an agent that continuously scans the endpoint and sends the data to the portal. From there, it continuously leverages data from its threat intelligence."
  • "Virtualization is complex and requires proper training. However, once you get trained, it is a very good product."

What is our primary use case?

We use the solution for data protection for the endpoint.

How has it helped my organization?

Trellix DLP has an agent that continuously scans the endpoint and sends the data to the portal. From there, it continuously leverages data from its threat intelligence.

What is most valuable?

The solution has a threatfeed, AI/ML analytics, and granular parts.

What needs improvement?

Virtualization is complex and requires proper training. However, once you get trained, it is a very good product.

For how long have I used the solution?

I have been using Trellix DLP since September.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The solution scales well vertically and horizontally.

How are customer service and support?

Customer support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

If you opt for the SaaS-based solution, deployment is straightforward. However, choosing the on-premise solution can be more challenging because you have to manage your own SQL database, and sometimes the data can get corrupted. Additionally, data communication can be complex, among other potential issues.

The agent can be deployed in a single day. However, if you have a very large environment, it takes about a week to identify the requirements and the data that needs protection. To improve the DLP, you will need to define multiple policies and keywords. 

What was our ROI?

Trellix DLP offers significant cost savings by safeguarding your data and ensuring it remains secure.

What's my experience with pricing, setup cost, and licensing?

The pricing is not so complex.

What other advice do I have?

The coverage of Linux OS is not extensive but performs very well on Windows. Similarly, the approach on macOS is also limited.

One person is enough for the solution's maintenance.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
PeerSpot user
IT engineer at Softpro Plus
Real User
Top 20
A trusted solution that does well at preventing the installation of risky external software along with preventing removable device plugins and much more
Pros and Cons
  • "It prevents enterprises from installing external software and devices and can block specific network pathways."
  • "The whole UI of the server console installed on the standalone computers is hefty."

How has it helped my organization?

It made our systems much more secure and it's always a relief knowing that Trellix has our back.

What is most valuable?

Trellix DLP Endpoint has been a trusted solution for data loss prevention since the start of cybersecurity. It prevents enterprises from installing external software and devices and can block specific network pathways.

What needs improvement?

The whole UI of the server console installed on the standalone computers is hefty. We use different SQL servers to make the server work. After the entire server installation, the agents' deployment is still significant work. Slightly simplifying all our consoles would be beneficial for everyone.

Our clients want a function to see what functions are blocked by the DLP server on their workstations. Also, the server requires a standalone PC on the premises. If Trellix tries to provide its cloud servers on a subscription basis, that would be very helpful and feasible for more enterprises. Small enterprises also need DLP for their work.

For how long have I used the solution?

I have been using Trellix DLP Endpoint for one year.

What do I think about the stability of the solution?

The solution is stable and has a very solid groundwork for DLP. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a seven out of ten.

How was the initial setup?

The initial setup is complex. The external installation of SQL servers is complicated. The. EPO servers are straightforward to install for users. Download the zip file, extract it, and set up the whole. You then have to create an SQL or some external links. Sometimes, the customer gets concerned about why they need to use external links to download and DLP servers.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the number of users in a company. I rate the solution's pricing an eight out of ten, where one is high and ten is low.

What other advice do I have?

I recommend Trellix DLP Endpoint for all companies, but the on-premises installation of the server can be challenging. The technicality of installing servers on-premises is complex. Installing the solution externally is a concern for the customer's security. Nonetheless, I have installed the server for businesses of all sizes, from 100 to 1,500 employees. It is a very flexible system. However, if we are trying to provide a cloud-based solution, Trellix DLP Endpoint can also be installed on-premises for businesses with 10 to 50 employees.

Overall, I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solution Architect at PentechSolution Sdn Bhd
Reseller
Top 10
Has pre-built templates for data classification
Pros and Cons
  • "The tool has prebuilt templates for data classification. It is easier for customers to get started."
  • "Trellix needs to improve customer support."

What is most valuable?

The tool has prebuilt templates for data classification. It is easier for customers to get started. 

What needs improvement?

Trellix needs to improve customer support. 

For how long have I used the solution?

I have been working with the solution for two and a half years. 

What do I think about the stability of the solution?

Trellix is stable for Windows but unstable for Mac OS. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

Trellix is easy to deploy. 

What other advice do I have?

I rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
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