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Trellix DLP vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Trellix DLP offers enhanced security, significant cost savings, 20% ROI, and increased popularity due to its McAfee transition.
Sentiment score
7.8
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
The benefits our customers see from using Trellix DLP include cost reduction, given its competitive pricing in India.
 

Customer Service

Sentiment score
6.5
Trellix DLP support is generally satisfactory but affected by rebranding issues, regional variations, and delays, especially during night hours.
Sentiment score
4.9
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
We received prompt technical support and remote sessions when necessary.
Trellix's technical support deserves a perfect rating, and I would rate it ten out of ten compared to other solutions.
The support from both the vendor and Trellix is excellent.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
7.7
Trellix DLP is scalable and adaptable, favored in cloud and on-premises setups for growing infrastructure needs.
Sentiment score
7.8
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
Trellix DLP is very scalable, especially with the cloud version as everything is managed in the cloud.
It's a bit of a fallback, and I know they are working on improving scalability.
I would rate the scalability of Trellix DLP between eight to nine out of ten.
 

Stability Issues

Sentiment score
8.0
Trellix DLP is stable on Windows but faces inconsistencies on Mac OS; cloud provisioning minimizes concerns.
Sentiment score
7.9
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
With the move to cloud provisioning, that is not a big problem anymore due to scalability on Trellix's side.
The agents are the main issue as they can behave inconsistently across different versions of operating systems.
Product stability is not a major concern; I would rate it 99% stable.
 

Room For Improvement

Trellix DLP requires better support, enhanced UI, compatibility, cloud integration, machine learning, and efficient policy application.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
Having someone within a region who understands the countries and how they approach data and information security is sometimes where the problem lies.
Improved compatibility with Mac OS is needed due to ineffective policy applications.
The product also faces challenges with high CPU and memory utilization, impacting endpoint performance.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

Trellix DLP pricing is user-dependent, device-based, and considered reasonable, but can be high due to currency conversion.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
It used to be in the middle, tending towards the high end, especially in South Africa, where we need to convert from dollars to rands, making things very expensive quickly.
The solution is currently affordable and not considered expensive.
 

Valuable Features

Trellix DLP offers advanced data protection with templates, centralized management, comprehensive security features, and compliance tools, enhancing system management.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
Trellix products are manageable through a centralized control center, meeting requirements from frameworks like PCI DSS.
Additionally, it supports integration with third-party solutions and agents, providing a versatile and user-friendly management experience.
These features are very useful for protecting company confidential data from being copied to another remote location or other sites.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

Trellix DLP
Ranking in Data Loss Prevention (DLP)
8th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th), Application Control (4th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of July 2025, in the Data Loss Prevention (DLP) category, the mindshare of Trellix DLP is 5.2%, up from 2.8% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 6.4%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP)
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Distributors highly benefit from advanced data monitoring and seamless integration features
The Machine Learning capability could be improved, particularly in data discovery. When given sensitive data expressions, the system retrieves files that are not always related. The system should adhere strictly to the given expression rather than just focusing on keywords within the expression. In endpoint features, while the detection rate is good, there could be improvements in remediation and rollback solutions during attacks. Other solutions now include such options since providing 100% security is impossible. The flexibility varies across environments. Enterprise customers find the product performs well without affecting their data, with scans running as scheduled. However, SMB customers experience some performance issues during scanning. Since EDR is integrated, users must access the EDR console to check endpoint detections. It would be beneficial if this functionality were incorporated within the EPO console, as the current threat graphs link doesn't display endpoint threat graphs.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Comms Service Provider
9%
Computer Software Company
9%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trellix?
Trellix can transfer the data through the cloud. The storage device control is an important feature.
What needs improvement with Trellix?
Technical support for Trellix DLP could be better as we are using multiple types of DLP solutions, such as Forcepoint, Proofpoint, and Trellix. Currently, we don't have any knowledge of the advance...
What advice do you have for others considering Trellix?
I have no knowledge about what improvements could be made in Trellix DLP. There is nothing connected with AI at this time. I rate this product as ten points.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Trellix DLP vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.