Netskope Private Access vs Zscaler Zero Trust Exchange Platform comparison

Netskope and Zscaler are both solutions in the ZTNA as a Service category. Netskope is ranked #7 with an average rating of 8.5, while Zscaler is ranked #1 with an average rating of 8.3. Netskope holds a 5.1% mindshare in ZaaS, compared to Zscaler’s 17.0% mindshare. Additionally, 100% of Netskope users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Netskope Private Access and Zscaler Zero Trust Exchange Platform are competing products in the secure access services market, aimed at providing secure remote access and protecting corporate resources. While customers favor Netskope for its pricing and support, Zscaler is preferred for its robust features and scalability.

Features: Netskope Private Access provides seamless integration, strong performance analytics, and a very user-friendly interface. Zscaler Zero Trust Exchange Platform offers robust policy enforcement, high scalability, and advanced security protections such as content filtering and Data Loss Protection (DLP).

Room for Improvement: Netskope may benefit from enhanced policy customization, improved scalability options, and advanced security features like SSL inspection. Zscaler could improve by simplifying its deployment process, enhancing support response times, and reducing pricing complexity to make it more competitive.

Ease of Deployment and Customer Service: Netskope Private Access is praised for its intuitive deployment and responsive customer support, making it a preferred choice for quick setups. Zscaler, while requiring more deployment time due to its configurability, offers comprehensive support but may need improvements in responsiveness.

Pricing and ROI: Netskope Private Access is generally more affordable, offering attractive ROI with lower setup costs, appealing to cost-conscious organizations. In contrast, Zscaler, while more expensive, justifies its price through a comprehensive feature set that ensures long-term value and enhanced security posture.

To learn more, read our detailed Netskope Private Access vs. Zscaler Zero Trust Exchange Platform Report (Updated: April 2025).

Buyer's Guide

Netskope Private Access vs. Zscaler Zero Trust Exchange Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of May 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of Netskope Private Access is 5.1%, up from 3.4% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 17.0%, down from 23.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Christian Dagal

Security Architect Manager at Aboitiz Equity Ventures, Inc.

Provides network visibility, infrastructure protection and advanced security protections, especially the DLP (Data Loss Protection)

Room for improvement is more on the policies offered for DLP. Netskope detects certain data or contents, but there are some limitations on how we can customize those policies for DLP. In the next release, I hope we can see more use cases for mobile devices, not just for laptops or servers but also for key features that will be available on mobile devices or smartphones.

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Sumit Bhanwala

architect at Tata Consultancy

Cloud-based platform simplifies device and data center management

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"It was a very easy product to install. It can be deployed very fast."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

More iboss pros

"The product's scalability is good."

"The base features have been fantastic. The ability to be able to granularly assign application access to end-users has been really good."

"Even without extensive training, if you're a proficient IT professional, you can easily configure it."

"Netskope enables users to securely access private applications remotely without a VPN."

"Netskope Private Access covers a wide range of use cases with solutions for client-server and server-to-client connectivity patterns."

"In the firewall, we don't have a user-based policies list, and we can't create them. Netskope helps us to create user-based policies. For example, if there are specific teams like HR or more than nine teams, and we want logs from access over particular URLs, and we don't want to allow that specific URL for certain users, we can create these policies in Netskope. It's handy, easy to use for new users, and has a cool GUI interface. We can create multiple policies, and as for the proxy, it's a leading solution."

"The most valuable feature is being able to see who is accessing the application, whether it is a managed device or a bring-your-own-device published by Netskope."

"With private access or next-gen VPN, they are able to keep you secure, but they are invisible in terms of how they do it. Anybody working from home and trying to bring up VPN quickly can pretty much get VPN up and running in a matter of minutes because this doesn't require any VPN technology on-prem. All the VPN technologies that you're using to access applications on-premise can be eliminated by using their software. If you're accessing Microsoft 365 or salesforce.com, you can go straight out from your home office or home internet to that application rather than having to come through a VPN. It still has all the policies enforced, and it mitigates any business risks in terms of how that user is accessing that application and what they're doing inside of it. VPN piece is really critical, especially at this time of Covid, and your latency also goes down. Your latency gets better by using the platform because they're intercepting your traffic, routing it through their local data center, and then sending it to whichever SaaS service or whatever you're going to. It does it better, faster, and quicker with all your governance policies enforced, rather than you having to go through your data center. So, all the traffic gets hauls there, and then that traffic has got to route somewhere else, and then it has got to go up to the cloud. Your latency actually goes down. They can guarantee 15 milliseconds or less pretty much across anywhere on the planet for about 95% or 90% of it."

More Netskope Private Access pros

"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."

"As a cloud-based service, it is very easily implemented."

"The scalability is pretty good."

"The solution is cloud-based with the latest inspection engines, which I find to be amazing."

"The most valuable features of Zscaler CASB are API integration and DLP."

"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."

"Overall, the solution does a pretty good job at web filtering."

"The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration."

More Zscaler Zero Trust Exchange Platform pros

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Its pricing could be better."

"The dashboards for local use could be better."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

More iboss cons

"The cost has room for improvement."

"Netskope Private Access could improve by enhancing visibility of user performance and application performance. It should also integrate wider DLP and inspection engines on private access traffic."

"We faced certain issues with China users as it can be rather challenging for them due to the presence of Great Firewall."

"The major problem that we are facing is if we deploy Netskope on the server level or if we get a new server in the EMEA factor, it will affect all the machines. Recently, this has caused us to fail some reviews."

"Netskope Private Access allows mapping only one DNS server. If a user uses a secondary DNS on-premises, Netskope fails to disconnect them. This is an issue that needs to be addressed."

"Netskope needs to provide some kind of data protection strategy as well because, currently, if you connect through private access, we don't have any data protection policies or implementation."

"I would like to see them go down the path of including SD-WAN. Currently, they don't do SD-WAN. If they could somehow natively do that inside of the platform, that would be amazing. I don't know if they're going to do it, but it would be amazing if they do."

"The solution needs to develop faster features. Its interoperability feature is not working. It takes six months to one year for any product to implement the improvements. However, the process should be faster to implement the changes quickly."

More Netskope Private Access cons

"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."

"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."

"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."

"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."

"Occasionally, there are certain delays in report generation."

"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."

"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."

"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is significantly cost-effective compared to its contenders."

"When it comes to pricing, Netskope Private Access is relatively cheap compared to other solutions."

"The tool's price is normal. It is not very cheap but good compared to the competitors."

"Netskope Private Access is more inexpensive than other products."

"I believe that the price for Netskope Private Access is included in the features or functionality my company purchased from NetSkope."

"The pricing of the solution is cheap."

"It is not the most expensive option, being more affordable than Zscaler, but it's also not the most budget-friendly choice available."

"There was about 60% ROI, just in terms of savings. We had 40% to 60% reduction in monthly operational costs by using Netskope."

More Netskope Private Access pricing and cost advice

"It's an affordable solution"

"My company is a Zscaler Private Access partner, so the customers pay for the license fees."

"There is definitely an ROI."

"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."

"The product is a little more expensive than other tools."

"The solution has increased prices this year."

"The cost is expensive. It depends on the number of users."

"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

11%

Energy/Utilities Company

Computer Software Company

15%

Financial Services Firm

14%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

See all answers

What needs improvement with iboss?

I have a couple of thoughts for improvement, but usually when I address them with my rep, they put it into the featur...

See all answers

What is your primary use case for iboss?

We use it primarily for simpler filtering because we're a K12 entity.

See all answers

What do you like most about Netskope Private Access?

Even without extensive training, if you're a proficient IT professional, you can easily configure it.

See all answers

What needs improvement with Netskope Private Access?

Netskope Private Access could improve by enhancing visibility of user performance and application performance. It sho...

See all answers

What is your primary use case for Netskope Private Access?

Our primary use case for Netskope Private Access ( /products/netskope-private-access-reviews ) was for internal acces...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What is your experience regarding pricing and costs for Zscaler SASE?

Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...

See all answers

Comparisons

Zscaler Internet Access vs iboss

Compared 19% of the time

Netskope vs iboss

Compared 15% of the time

Cisco Umbrella vs iboss

Compared 15% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Fortinet FortiGate SWG vs iboss

Compared 5% of the time

More iboss Competitors

Prisma Access by Palo Alto Networks vs Netskope Private Access

Compared 27% of the time

Appgate SDP vs Netskope Private Access

Compared 9% of the time

Cloudflare One vs Netskope Private Access

Compared 9% of the time

Cato SASE Cloud Platform vs Netskope Private Access

Compared 7% of the time

Jamf Connect vs Netskope Private Access

Compared 4% of the time

More Netskope Private Access Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 11% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 10% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 7% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 6% of the time

Cloudflare One vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

May 2025

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Buyer's Guide

Netskope Private Access

May 2025

Download Netskope Private Access product report

Buyer's Guide

Zscaler Zero Trust Exchange Platform

April 2025

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

No data available

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Netskope Private Access is an integral component of the Netskope Security Cloud platform that provides zero-trust secure access to enterprise applications and data in hybrid IT (public cloud and data center) environments. It offers comprehensive policy management, compliance assessment, and supports any application, protocol, and device to reduce risk and simplify security operations.

Netskope

Zscaler Zero Trust Exchange Platform acts as a VPN alternative for secure remote access, cloud protection, and zero-trust strategies. It enables secure data transmission, supports remote work, and enhances compliance through a cloud-based architecture, offering improved performance and simplified management.

Designed for organizations seeking secure application access and robust data protection, Zscaler Zero Trust Exchange Platform delivers a comprehensive solution through seamless VPN connectivity, data loss prevention, and SSL inspection. Its cloud integration ensures scalability and reliability, while its interface provides intuitive management. Companies benefit from automatic secure access, minimizing constant authentication needs, and safeguarding sensitive data. The platform allows easy deployment and integration with diverse identity providers, granting granular control for access and application segmentation. Despite powerful capabilities, enhancements are needed in speed, bandwidth, and legacy support, with users noting interface and configuration challenges.

What are the key features of Zscaler Zero Trust Exchange Platform?

Seamless VPN Connectivity: Provides automatic secure access without repetitive authentication.
Strong Security Measures: Offers DLP and SSL inspection for data protection.
Cloud Integration: Ensures scalability and performance optimization.
Granular Access Control: Manages access with application-specific segmentation.

What benefits should companies look for in reviews when evaluating this platform?

Performance: Enhanced connectivity and reduced latency.
Data Protection: Comprehensive DLP and encryption capabilities.
Scalability: Efficient handling of growing organizational demands.
Ease of Deployment: Quick setup and integration with IDPs.

In specific industries, Zscaler Zero Trust Exchange has been implemented to enhance security protocols in fields like finance and healthcare. By prioritizing data protection and compliance, it assists companies in safely managing sensitive information and meeting regulatory requirements. Organizations leverage its features to ensure secure operations across remote and cloud environments, adapting to industry-specific needs with customizable access and security controls.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Evalueserve, Stroock, Apria, Ather Energy

Siemens, AutoNation, GE, NOV

Buyer's Guide

Netskope Private Access vs. Zscaler Zero Trust Exchange Platform

April 2025

Free Report: Netskope Private Access vs. Zscaler Zero Trust Exchange Platform

Find out what your peers are saying about Netskope Private Access vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: April 2025.

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