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Netskope Private Access vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
11th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), Secure Access Service Edge (SASE) (10th)
Netskope Private Access
Ranking in ZTNA as a Service
7th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in ZTNA as a Service
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of April 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.8%, up from 0.9% compared to the previous year. The mindshare of Netskope Private Access is 4.8%, up from 3.4% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 14.9%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Christian Dagal - PeerSpot reviewer
Provides network visibility, infrastructure protection and advanced security protections, especially the DLP (Data Loss Protection)
Room for improvement is more on the policies offered for DLP. Netskope detects certain data or contents, but there are some limitations on how we can customize those policies for DLP. In the next release, I hope we can see more use cases for mobile devices, not just for laptops or servers but also for key features that will be available on mobile devices or smartphones.
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Its initial setup was straightforward."
"Technical support is pretty sharp and very responsive."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"In the VPN scenario, what was happening, the user would get back to the complete source. But in NPA, the application will go to the user. There is an outbound connection. There is no inbound. Storage providers are also not there. It's the best feature because it is the replacement of the VPN."
"The initial setup of Netskope Private Access is pretty simple and straightforward."
"We can block and alert the ports and allow the public traffic software in our environment."
"The product's scalability is good."
"The base features have been fantastic. The ability to be able to granularly assign application access to end-users has been really good."
"It is a stable solution."
"Even without extensive training, if you're a proficient IT professional, you can easily configure it."
"With private access or next-gen VPN, they are able to keep you secure, but they are invisible in terms of how they do it. Anybody working from home and trying to bring up VPN quickly can pretty much get VPN up and running in a matter of minutes because this doesn't require any VPN technology on-prem. All the VPN technologies that you're using to access applications on-premise can be eliminated by using their software. If you're accessing Microsoft 365 or salesforce.com, you can go straight out from your home office or home internet to that application rather than having to come through a VPN. It still has all the policies enforced, and it mitigates any business risks in terms of how that user is accessing that application and what they're doing inside of it. VPN piece is really critical, especially at this time of Covid, and your latency also goes down. Your latency gets better by using the platform because they're intercepting your traffic, routing it through their local data center, and then sending it to whichever SaaS service or whatever you're going to. It does it better, faster, and quicker with all your governance policies enforced, rather than you having to go through your data center. So, all the traffic gets hauls there, and then that traffic has got to route somewhere else, and then it has got to go up to the cloud. Your latency actually goes down. They can guarantee 15 milliseconds or less pretty much across anywhere on the planet for about 95% or 90% of it."
"The overall rating for GlobalProtect is nine out of ten."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"The remediation process is easy compared to other platforms."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"File integrity monitoring would be very advantageous as an additional feature."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement."
"Sometimes, obviously, there are bugs."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"We faced certain issues with China users as it can be rather challenging for them due to the presence of Great Firewall."
"The cost has room for improvement."
"There could be an ability to access one server from another when we have console access to the first server."
"Netskope needs to provide some kind of data protection strategy as well because, currently, if you connect through private access, we don't have any data protection policies or implementation."
"Netskope Private Access only supports TCP and UDP ports and does not support ICMP or ping."
"The major problem that we are facing is if we deploy Netskope on the server level or if we get a new server in the EMEA factor, it will affect all the machines. Recently, this has caused us to fail some reviews."
"The product is not easy to use."
"I would like to see them go down the path of including SD-WAN. Currently, they don't do SD-WAN. If they could somehow natively do that inside of the platform, that would be amazing. I don't know if they're going to do it, but it would be amazing if they do."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"There is room for improvement in the multi-environment visibility, especially around containers."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"Better integration with the MDM solution would be useful."
"The tools' scalability is subject to some limitations when done on-premise due to the need for additional licenses. However, in other scenarios, increasing scalability involves expanding infrastructure to accommodate more third-party VPN access. It is scalable as long as you pay the money. Also, it needs to improve security."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"The solution’s stability could be improved."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"The pricing of the solution is cheap."
"When it comes to pricing, Netskope Private Access is relatively cheap compared to other solutions."
"It is not the most expensive option, being more affordable than Zscaler, but it's also not the most budget-friendly choice available."
"The tool's price is normal. It is not very cheap but good compared to the competitors."
"It is not cheap, but the value of the solution is there. It's worth the investment."
"It is significantly cost-effective compared to its contenders."
"There was about 60% ROI, just in terms of savings. We had 40% to 60% reduction in monthly operational costs by using Netskope."
"I believe that the price for Netskope Private Access is included in the features or functionality my company purchased from NetSkope."
"The pricing for this solution is on the higher end."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"This is not an expensive product and everything is included with one license."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
11%
Energy/Utilities Company
7%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Netskope Private Access?
Even without extensive training, if you're a proficient IT professional, you can easily configure it.
What needs improvement with Netskope Private Access?
Netskope Private Access could improve by enhancing visibility of user performance and application performance. It sho...
What is your primary use case for Netskope Private Access?
Our primary use case for Netskope Private Access ( /products/netskope-private-access-reviews ) was for internal acces...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The pricing is on the higher side, rating it around eight to nine out of ten. While it is justified for its value, th...
 

Also Known As

iBoss Cloud Platform
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Evalueserve, Stroock, Apria, Ather Energy
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Netskope Private Access vs. Prisma Access by Palo Alto Networks and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.