What is our primary use case?
I'm a consultant. One of my clients was experiencing attacks on one of his endpoints, so we installed McAfee MVISION Endpoint Detection and Response, and we used it to check if the other endpoints were also being attacked. This is one of the uses cases of the solution: threat hunting.
Another use case is that McAfee MVISION Endpoint Detection and Response consolidates all the information back to the MVISION Insights, so that's threat intelligence information, and we match whatever IOC we have, together with the current attack campaign data in the McAfee databases.
What is most valuable?
The most valuable feature I found in McAfee MVISION Endpoint Detection and Response is the guided analytics or guided EDR investigation. Normally, when you use an EDR solution, you need to have an analyst to understand all the artifacts, then you come up with the question and come up with the answers. With the guided investigation feature in McAfee MVISION Endpoint Detection and Response, DoD is easier, because the tool does the analysis itself, based on the artifact, then it maps back into the MITRE Framework and gives us all the answers.
What needs improvement?
An area for improvement in McAfee MVISION Endpoint Detection and Response is the historical search. For example: when you have information on the artifact and a precedent, you want to do a search, and that is a bit lacking in the tool.
Another area for improvement is in the automation feature of McAfee MVISION Endpoint Detection and Response, because it still needs some work in terms of integration.
What I'd like in the next release of McAfee MVISION Endpoint Detection and Response is the ability to use it with a newer security platform. This means that the information you get from network parameters such as IPS and firewalls can be pumped back to the tool, so we can match all the information to do better threat hunting. Threat hunting is only on the endpoints, so if McAfee MVISION Endpoint Detection and Response could cover everything, that would be good.
For how long have I used the solution?
We've been using McAfee MVISION Endpoint Detection and Response for a year, and we're using its latest version.
What do I think about the stability of the solution?
The stability and performance of McAfee MVISION Endpoint Detection and Response are quite good, especially because it's still using the same agent. It doesn't require hardware, as long as there's good internet connectivity, for example: the bandwidth of the customer in the office is quite good, so the tool seems okay. I don't see anything lacking in terms of its performance. It's quite a good tool.
What do I think about the scalability of the solution?
Because McAfee MVISION Endpoint Detection and Response is deployed on cloud, scalability is not an issue. You have to look at scalability in terms of the endpoint agent. If the endpoint control panel is good enough or is large enough, scalability is good enough, so it won't be much of an issue.
How are customer service and support?
McAfee technical support has been not that great in the past two months, and it could be because they just merged with another company. Their level of support was high previously, but now it's not so good, and it's not on par with what I expect. On a scale of one to five, I would rate their support a three.
How was the initial setup?
We already have the baseline for the current endpoint, so deploying McAfee MVISION Endpoint Detection and Response was simpler.
What about the implementation team?
I was the one who did the deployment for a customer, and it was quite straightforward. Because we already have the baseline and we used the same engine and the same integration, deployment of McAfee MVISION Endpoint Detection and Response took less than two days.
What's my experience with pricing, setup cost, and licensing?
Pricing for McAfee MVISION Endpoint Detection and Response is not that expensive, but it's not something that a startup could buy. Pricing for it is for midsized businesses.
There's an additional payment if you want data retention for more than thirty days. They gave us data retention for thirty days. Then if you want longer data retention, they have the paid option for a three-month data retention period and for a one-year data retention period.
What other advice do I have?
We don't use any backup protection, but previously, we used Commvault for backups.
In terms of maintaining the tool, you don't have to do a lot of fine tuning, because the fine tuning will happen on the endpoint protection, in particular, the tool will do all the hunting. What we just need to do is to monitor the data location and the database.
My rating for McAfee MVISION Endpoint Detection and Response is eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller