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Trellix Endpoint Detection and Response (EDR) vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cortex XDR reduces security incidents, personnel needs, and costs, offering quick ROI, enhanced performance, and competitive pricing.
Sentiment score
5.9
Trellix EDR offers varied ROI, excelling in security and compliance with benefits in critical sectors, needing expert management.
Sentiment score
5.6
VMware Carbon Black Endpoint offers strong protection, reducing malware and saving 10% in costs, showing significant value within six months.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
I have seen a measurable return on investment from deploying Trellix Endpoint Detection and Response (EDR), particularly in regulated or critical infrastructure environments.
Consulting Systems Engineer at Boomslang Tech
 

Customer Service

Sentiment score
7.0
Cortex XDR support is effective and fast but faces issues with language, delays, and high costs, yet generally satisfactory.
Sentiment score
6.3
Trellix EDR faces server resource issues and variable support experiences, with notable response and expertise improvement needs.
Sentiment score
6.3
VMware Carbon Black's support is knowledgeable yet occasionally slow, with variability in global and local assistance quality.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I have contracted support and also have an operating control so I can get various types of support.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
It is slow and lacks sufficient engineers to attend to client cases effectively.
Consulting Systems Engineer at Boomslang Tech
On our servers, we do not want it to touch our resources, so we deployed Sophos XDR on the server.
Security Administrator at a insurance company with 1,001-5,000 employees
Regarding the technical support of Broadcom, they are responsive and helpful.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR is scalable, supports diverse enterprises, integrates with endpoints, and enables easy expansion with cloud infrastructure.
Sentiment score
7.1
Trellix Endpoint Detection and Response offers scalable, flexible, cloud-based management for enterprises, though some report performance issues.
Sentiment score
7.1
VMware Carbon Black Endpoint is praised for scalability and ease of deployment, despite some challenges with report generation.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.0
Cortex XDR is highly regarded for stability, reliable performance, and well-received updates, despite minor occasional disruptions.
Sentiment score
7.7
Users rate Trellix EDR highly for stability and performance, with recent updates resolving past issues, especially on Windows 7.
Sentiment score
7.5
VMware Carbon Black Endpoint is generally stable and efficient, with minor integration issues and occasional latency quickly addressed.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
So I have to use Sophos XDR on servers because Sophos XDR does not consume resources.
Security Administrator at a insurance company with 1,001-5,000 employees
 

Room For Improvement

Cortex XDR requires enhancements in UI, integration, reporting, and pricing, while addressing false positives and improving automation and mobile support.
Trellix EDR needs better AI integration, simpler dashboards, reduced resource use, and improved compatibility, support, and scalability.
VMware Carbon Black Endpoint needs better integration, user interface, system compatibility, pricing, support, and enhanced features for improved client satisfaction.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Cybersecurity professionals need agnostic tools that integrate with all the tools in their network.
Consulting Systems Engineer at Boomslang Tech
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Setup Cost

Cortex XDR offers flexible pricing from $55 to $90 per endpoint annually, considered cost-effective for its advanced features.
Trellix EDR offers tiered pricing but is costly compared to competitors, with extra charges for advanced features and retention.
VMware Carbon Black's pricing is high and inflexible, with users preferring user-based over endpoint-based licensing options.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
the pricing model for Trellix Endpoint Detection and Response (EDR) is typical, tier-based depending on capabilities, with add-on costs for integration or extended retention, similar to other EDR technologies.
Consulting Systems Engineer at Boomslang Tech
 

Valuable Features

Cortex XDR provides advanced threat detection with AI analytics, real-time blocking, and seamless integration for enhanced security.
Trellix EDR offers user-friendly threat detection, integration, and behavior monitoring, enhancing security with advanced analytics and scalability.
VMware Carbon Black Endpoint offers advanced threat detection, cloud management, machine learning, and centralized control for efficient incident management.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
For me, the best features Trellix Endpoint Detection and Response (EDR) offers are its technical capability, agent deployment and onboarding at scale, policy configuration, advanced rule tuning, malware and suspicious behavior investigation, important process tree analysis, integration with the SIEM/XDR ecosystem, hardening and performance optimization, Operation Blue Team experience, monitoring endpoint telemetry and behavioral alerts, incident triage, and RCA root cause analysis.
Consulting Systems Engineer at Boomslang Tech
Trellix Endpoint Detection and Response (EDR) has very good threat hunting capability.
Security Administrator at a insurance company with 1,001-5,000 employees
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Security Incident Response (6th), Ransomware Protection (8th)
 

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.1%, up from 0.8% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Trellix Endpoint Detection and Response (EDR)1.1%
VMware Carbon Black Endpoint1.7%
Other93.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Ronald Paz - PeerSpot reviewer
Consulting Systems Engineer at Boomslang Tech
Improved endpoint investigations and response have reduced risk but integration still needs work
I believe that Trellix Endpoint Detection and Response (EDR) can be improved with better integration with other tools such as Cisco, Check Point, and Palo Alto. Cybersecurity professionals need agnostic tools that integrate with all the tools in their network. I think the workflow could be better; it is difficult to translate as simple letters and needs a more intuitive investigation workflow. I chose a six for my rating because I need EDR integration with different tools, tools with an intuitive investigation workflow, advanced native threat hunting queries, and cloud and hybrid visibility expansion. An important point would be noise reduction and alert context enrichment, as some medium-severity alerts may require additional contextual enrichment or automatic correlation with identity risk scores to help prioritize better.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Financial Services Firm
12%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
10%
Manufacturing Company
9%
Government
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I pay for what we get. But the service level from my partner company is not enough to overcome a complex case.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
I believe this is a product in evolution. I do not think it is a final tool to conduct forensics or information foren...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Sutherland Global Services
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Trellix Endpoint Detection and Response (EDR) vs. VMware Carbon Black Endpoint and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.