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Trend Micro Deep Security pros and cons

Vendor: Trend Micro
4.3 out of 5
Badge Ranked 1
658 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro Deep Security is stable and scalable, with a straightforward initial setup process.
Technical support from Trend Micro is accessible and responsive.
Features such as virtual patching, antivirus, and intrusion prevention are valuable for enhancing security.
Regular updates and integration options, especially with cloud platforms like AWS, are notable strengths.
The system efficiently handles malware detection, patch management, and provides comprehensive threat protection.

CONS

Installation and operations may face issues due to network card configuration since it is a DPI driver, and setups can be complex.
Technical support is inconsistent, with response times varying and limited troubleshooting abilities, requiring improvements.
Integration capabilities need enhancement, including EDR and XDR features, central console development, and compatibility with AWS products.
Pricing is perceived as high, often described as overpriced, and would benefit from a more competitive structure.
Automation and better global virtual environment visibility need improvement, along with more robust and insightful reporting functions.
 

Trend Micro Deep Security Pros review quotes

MS
May 9, 2025
Support in Trend Micro Deep Security is very good. They have very professional engineers, and they often respond effectively. We are satisfied.
MH
Mar 28, 2024
The solution's features, including real-time monitoring, IPS activity, and firewall alerts, are found to be the most effective in our company
SL
Apr 7, 2023
Virtual patching is a wonderful feature where we do a recommendation scan and an internal assessment on the server, and it updates the IPS signatures to block any attack. I have seen instances where it has prevented attacks on the end-of-support servers such as 2018 R2, and many years ago, even 2007 servers that were end-of-support. It certainly helped there.
Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
SB
Jun 15, 2020
In terms of valuable features, I would say its intrusion prevention. Each and every IP connecting to the server gets scanned so we know everyone who is accessing our server and we can block whichever IP's do not belong to us at the firewall.
Tushar Sinha - PeerSpot reviewer
Mar 22, 2023
It is a stable solution...The solution's initial setup was straightforward.
reviewer1640424 - PeerSpot reviewer
Aug 4, 2021
The solution is quite secure.
reviewer2214273 - PeerSpot reviewer
Jun 19, 2023
I switched to Trend Micro because of its good marketing techniques.
MS
Dec 11, 2018
For day-to-day efficiency, it provides a good dashboard, so our team can be active 24/7 instead of doing a lot of manual stuff. We just look at the dashboard, and it's all done.
reviewer1760400 - PeerSpot reviewer
Jan 13, 2022
DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.
Nadeem Syed - PeerSpot reviewer
Aug 29, 2024
Trend Micro Deep Security has a sandboxing unit, which is one of the major features that actually gives you a chance to detect any kind of threat in your network or on your servers.
 

Trend Micro Deep Security Cons review quotes

MS
May 9, 2025
Trend Micro Deep Security should provide a bundle solution for the customer similar to what Microsoft provides.
MH
Mar 28, 2024
Our company faced issues syncing the active directory accounts
SL
Apr 7, 2023
I've not worked with CrowdStrike Falcon, but one of our customers also had CrowdStrike Falcon on some of the devices. I was only supporting Trend Micro. They had a ransomware attack, but Trend Micro didn't detect that particular ransomware attack, whereas CrowdStrike did.
Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
SB
Jun 15, 2020
As for what could be improved, I think it should come with an XDR facility without any extra cost. They're always releasing new features, but we need to pay extra for them.
Tushar Sinha - PeerSpot reviewer
Mar 22, 2023
It would be helpful if they could send emails notifying their users about the recommended upgraded versions to address the newly discovered vulnerabilities.
reviewer1640424 - PeerSpot reviewer
Aug 4, 2021
The product isn't very user-friendly.
reviewer2214273 - PeerSpot reviewer
Jun 19, 2023
We are not very happy with Trend Micro Deep Security since it is not able to detect many viruses and bugs.
MS
Dec 11, 2018
It needs to improve its integration with a lot of other products. This should be in the road map because we have a lot of SaaS-based appliances which are not connected with each other.
reviewer1760400 - PeerSpot reviewer
Jan 13, 2022
The risk is very complex. We need our tools to be more intelligent, more automated, more detectable.
Nadeem Syed - PeerSpot reviewer
Aug 29, 2024
I would like them to separate their products into different categories, rather than putting everything in one box.