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Manoj Thakkar - PeerSpot reviewer
Test Consultant at a tech vendor with 10,001+ employees
Real User
Has a wide range of applications with an easy setup and great stability
Pros and Cons
  • "The low code is the best feature."
  • "It requires some coding customization that requires expertise."

What is our primary use case?

We use this solution for a lot of their applications. For example, we use GIS map-based applications and develop solutions around them. We also use the technology to draw a polygon and use API for the mobile solution. We use a silver-based application that will soon be obsolete and some cloud-based applications.

What is most valuable?

The low code is the best feature, and clients like it.

What needs improvement?

We are still exploring the solution but would like a capability where the infrastructure has a code that we can verify using Tricentis Tosca. We are examining how to integrate this with the keyboard and our credentials through Tosca. We want to integrate with other solutions for credential repositories, so we don't need to provide a username and password in the solution explicitly. It would be good if it could grab a specific key and utilize it in the task for execution.

Currently, with Tricentis Tosca, we need to install it as an application on our machine, but it would be better if we could assess a solution. It requires some coding customization that requires expertise, so having free services along with the licenses would be good. Some clients have complained that they need to pay for additional services every time they open a ticket.

For how long have I used the solution?

We have hands-on experience with Tricentis Tosca and have completed Tricentis Tosca training because we are an Alliance partner. We utilized it when we completed training on installing the software, ES1 and ES2. We have been trying to purchase this tool for almost two and a half years. Our clients are almost updated on it, and we are about to deploy this solution in our client locations. They will be using version 15.2.

Buyer's Guide
Tricentis Tosca
April 2025
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What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

We have no issues with scalability. We have a solution architect and a few team members who will develop it.

How was the initial setup?

The initial setup was not complex, and there were no hurdles.

What other advice do I have?

I rate this solution an eight out of ten. From a UI perspective, there are no issues, but pricing could be better. Our clients had been asking for this solution for over two years, and pricing was the main reason we didn't have it. I would recommend this solution to other companies if they have the budget.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user693246 - PeerSpot reviewer
Senior at a financial services firm with 10,001+ employees
Real User
Using exploratory testing, we can send an email to record manual test cases to the business analysts.
Pros and Cons
  • "With one click, it will scan all the elements on the screen, so that the user can select the required elements for automation tests."
  • "They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports."

What is most valuable?

Below are the features that are the most valuable in regards to this product:

  • With one click, it will scan all the elements on the screen, so that the user can select the required elements for automation tests.
  • Exploratory testing gives an option to record a video, has interactive steps to capture a manual test case flow, and it can be converted to a PDF document with links for the video.
  • Using exploratory testing, we can send an email to record manual test cases to the business analysts (BAs) who never need a product to be installed in their machine. The recorded files can be stored on a common server (that needs to be set up separately) or they can send those files to the intended automation team via emails.
  • Not much in the way of programming skills is required to use this product.

How has it helped my organization?

Our organization is satisfied with this product on the technical side of it, but our organization was looking for the reporting part of this product since they undergo an auditing process for each year. The reports should be improved for the Tricentis Tosca product.

What needs improvement?

They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports.

My previous company uses an application which will create a purchase order for their products, so my company wants to track all the purchase orders and the accounts that have been used for testing. We have set up data and automated tests in Tricentis Tosca. Using the Execution Folder (in Tosca) we are able to execute automated tests which gives detailed information for each run/execution. However, we were expecting a report for each execution like what scenario executed, what data was used (dummy customer accounts) and the resulting purchase order numbers.

Tricentis Tosca is able to export the execution results in Excel/PDF format but our company was expecting customized reports, so I mentioned this as room for improvement.

For how long have I used the solution?

I have worked on this product for six months.

What do I think about the stability of the solution?

There are no issues with the stability part of the product.

What do I think about the scalability of the solution?

There are no issues with the scalability of the product.

How are customer service and technical support?

I would rate the technical support a 9/10, their turnover time is very good.

Which solution did I use previously and why did I switch?

We have used HPE UFT (formerly known as QTP) and Selenium, but some of the critical applications that we needed required different automation tools so we switched to Tricentis Tosca.

How was the initial setup?

The product's setup is pretty much straightforward, no issues in regards to that.

What's my experience with pricing, setup cost, and licensing?

I am not much involved in the pricing and licensing.

Which other solutions did I evaluate?

We explored tools such as HPE QTP/UFT, Selenium, Ranorex and TestComplete but these tools require some specific programming skills to start. Tricentis Tosca doesn’t require any programming skills and it’s a codeless automation.

What other advice do I have?

For a manual tester who wants to become an automation specialist with no programming skills, this is the right tool for the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tricentis Tosca
April 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
GaneshMuralidharan - PeerSpot reviewer
Global Delivery Head at Vaisesika consulting
Real User
Top 10
A stable tool that ensures a return on investment while also providing good support but needs to improve its pricing
Pros and Cons
  • "I face no challenges or stability issues."
  • "I think the downside would be licensing costs which are very high."

What is our primary use case?

We use the solution in our company for all kinds of automation, so we cannot specify anything.

How has it helped my organization?

Tosca as a tool has matured a lot with new scanning engines being added for different kinds of applications. Copilot and cloud based solutioning are some of new features

What is most valuable?

Before we bought Tricentis Tosca, we had around three tools, Selenium, Worksoft, and Provar. The amount of automation was distributed between these three tools. So it was always a challenge to maintain all these separate automated scripts. Also, you need to have experts on all these tools. So once we brought in Tosca, we actually removed the licenses for Worksoft and Provar.

The major advantage is that it supports all kinds of applications, so it can be either web-based automation or desktop application automation, SAP or other ERP, or the mainframe, Citrix applications. If you want to automate any kind of applications, you can use Tosca, which is not possible with tools like Selenium, Worksoft, or Provar. There are all application-specific solutions.

What needs improvement?

I think the downside would be licensing costs which are very high. Other than that, when it comes to any new issues, the tool is not supporting some features in the application, and then the need for customization comes as a drawback. These customizations are expensive, and we have to pay for them. Also, for integration with other tools like ALM or Jira we have to buy a Tosca connect license which again utilizes Tasktop tool for the integration. Using Tasktop to carryout the integration with Tosca and ALM or Jira is very time consuming and any kind of maintenance or support needs someone from Tasktop to have a look

For how long have I used the solution?

I have been using Tricentis Tosca for three years.

My company has a partnership with Tricentis. We are also customers of the solution. I am using Tricentis Tosca 16.0 and now upgrading to 2024.

What do I think about the stability of the solution?

I face no challenges or stability issues.

What do I think about the scalability of the solution?

Right now, it's around seventy people are using it in our company. More than that, it should be.

It is a scalable tool. It is extremely scalable.

How are customer service and support?

The support is really good.

Our company had opted for platinum support, that is, like, twenty-four hours of service and support, and we are quite happy with the support. They'll come in and support. We face no issues.

I rate the support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is really easy. The initial step is maybe around two hours of work to set up the server and all that. After that, it's very easy to give it and take it over to the testing team to start using it.

It takes two hours to deploy it.

Three people are required to install it, which includes one person from Tricentis, one person to set up the database server, and one of the automation admins from the company.

What was our ROI?

The solution is worth the money.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is very cheap and ten is very expensive, I rate the pricing a ten. The licensing model is based on a yearly basis.


What other advice do I have?

For maintenance, only one person who is an admin is required.

The solution's features are good.

I think whoever wants to use it should understand the tool's capabilities first before taking a dive so they can try a PoC with the tool and then go ahead to use it. I rate the product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SAP Test Manager at Apexon
Real User
Is easy to set up, reduces release cycle timing, and is stable and scalable
Pros and Cons
  • "We have to automate thousands of test cases and complete end-to-end SAP on business processes. To manually execute these tasks, it would take us at least two months. By automating these tasks using Tosca, now it takes five to 10 days maximum. Tricentis Tosca is a codeless or scriptless automation tool."
  • "With regard to areas of improvement, report customization should be easier. It would be good if Tosca could provide standard reports for at least 20 variants. At present, there are only three to four variants. The mobile engine needs to be faster and easier to use; it is a bit cumbersome. Also, the object identification in the mobile engine needs improvement. I would like to see easy-to-use customizations for reports in the next release."

What is our primary use case?

We utilize Tricentis Tosca to reduce our release cycle timing for our SAP releases. We have at least one release every quarter. We also use it for automation.

How has it helped my organization?

We have to automate thousands of test cases and complete end-to-end SAP on business processes. To manually execute these tasks, it would take us at least two months. By automating these tasks using Tosca, now it takes five to 10 days maximum. Tricentis Tosca is a codeless or scriptless automation tool.

What is most valuable?

Test case design and test data management are the most valuable features for us.

What needs improvement?

With regard to areas of improvement, report customization should be easier. It would be good if Tosca could provide standard reports for at least 20 variants. At present, there are only three to four variants.

The mobile engine needs to be faster and easier to use; it is a bit cumbersome. Also, the object identification in the mobile engine needs improvement.

I would like to see easy-to-use customizations for reports in the next release.

For how long have I used the solution?

I've been using Tricentis Tosca for the last nine years.

What do I think about the stability of the solution?

In terms of stability, I would rate the solution at nine out of ten.

What do I think about the scalability of the solution?

I would rate Tosca's scalability at eight out of ten. We have 10 users and 10 exemption licenses in our organization. We plan to increase usage in the near future.

How are customer service and support?

Initially, we were able to create a case. Right now, that function is not very useful. We also have to request remote access. In addition, sending large files is a bit cumbersome because our organization's policy does not allow us to upload anything to Tricentis' cloud or network.

Thus, I would rate technical support at six on a scale from one to ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used Micro Focus UFT and SmartBear. UFT requires a framework each time, and SmartBear requires coding. Both of these solutions had limitations with regard to our enterprise-level technology stack, and therefore, we decided to go with Tricentis Tosca.

How was the initial setup?

The initial setup is easy, and I would rate it at eight out of ten. The deployment process took at least 48 to 72 hours.

What about the implementation team?

We deployed it ourselves with help from third-party teams. We had four people involved in the deployment including engineers and a manager.

What's my experience with pricing, setup cost, and licensing?

If you are purchasing less than five licenses, then the pricing is high. On a scale from one to ten, with one being low and ten being high pricing, I would rate this solution at eight.

What other advice do I have?

Tricentis Tosca does not provide much support for reports and mobile automation. The speed of execution of mobile automation is low. Also, test case creation and the creation of models take a lot of time in the mobile engine.

Overall, I would rate Tricentis Tosca at eight on a scale from one to ten with one being the worst and ten being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Test Automation Consultant at SSI Software Services GmbH
Consultant
Top 20
A cloud solution for automation and managing test data
Pros and Cons
  • "One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal."
  • "The solution is expensive compared to other tools in the market."

What is our primary use case?

Tosca offers end-to-end automation capabilities. It has strong features for managing test data, code, and locators. Additionally, it includes a record and playback feature for ease of use. One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal.

What is most valuable?

Tosca offers encryption features for securing sensitive data such as usernames, passwords, credentials, and other data managed within the tool. This information is encrypted and can be decrypted within the Tosca environment.

What needs improvement?

The solution is expensive compared to other tools in the market.

For how long have I used the solution?

I have been using Tricentis Tosca as a customer for 6-8 months. We implemented the solution according to the business requirements.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable. It is a strong solution for executing test cases concurrently across multiple browsers and devices. It efficiently handles test case execution in parallel, making it faster for hundreds of test cases. It may require a powerful machine with ample processing power and RAM to maintain optimal speed and performance for executing millions of test cases.

Five users are using this solution. We have concurrent licenses.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

Technical support is good. They have their own portal for submitting requests and responding within 24 hours to resolving their queries or problems.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy, but for a new person, it can be complex. It may take nanoseconds if you have a faster solution, depending on the memory of the solution. In AWS build, you can quickly get your branch, pull it, and deploy it anytime, anywhere. There are no blockers. If your solution is heavy or gigabytes, it may take minutes according to the Internet speed and other privileges.

I rate the initial setup as seven-point five out of ten, where one is complex, and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The product has a costly license. It costs around $700-900/ year.

What other advice do I have?

Cost is a significant factor. Tosca has strong features that may not be suitable for every product or project. Tosca should provide a free community learning platform for individuals to explore Tosca before making a purchasing decision. Tosca is primarily focused on SAP environments. SAP is a player in the IT landscape. Tosca's scope extends beyond just SAP to address various testing needs across different domains within IT.

Tosca has strong integration with SAP systems. Tosca is a comprehensive test automation tool that caters to various domains, including medical, fintech, e-commerce, B2B, B2C, communication applications, and other role-based applications. Tosca can also be applied to automate testing across a wide range of IT industry sectors. It's a well-known tool in the market for its versatility and effectiveness in test automation beyond the SAP ecosystem.

We are working with the MBT approach. Tosca is compatible with SDET practices, and its main purpose is achieved through model-based test automation.

Tricentis Tosca offers built-in libraries for integration purposes, allowing users to implement various integrations seamlessly. Test cases can be executed by configuring AWS, Azure, or DFS integrations. These integrations are built-in and provide capabilities that enhance convenience and flexibility.

Tosca is a robust and competent solution, leveraging cutting-edge technologies to capture locators, record test cases, and execute actions across various UI platforms. It is compatible with the latest technologies like TypeScript, JavaScript, Angular, and other user interface platforms. I highly recommend this solution for those who are considering purchasing it

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Srinivasulu Golla - PeerSpot reviewer
Senior Automation testing engineer at Accenture
Real User
Top 10
Does not require coding experience to use and comes with productivity and time-saving features
Pros and Cons
  • "As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding."
  • "The product needs to improve object identification. The identify with properties and anchor methods work perfectly, while the by-index and image methods may face challenges."

What is our primary use case?

As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding. This ease of implementation and time-saving feature distinguishes it from other products. 

The tool provides a smooth transition from Selenium and other tools, allowing users to develop frameworks for different functional workflows. The ease of downloading and activating the tool, emphasizing productivity and time-saving features, makes it a valuable choice. We can handle multiple execution and test cases. 

What needs improvement?

The product needs to improve object identification. The identify with properties and anchor methods work perfectly, while the by-index and image methods may face challenges.

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

Tricentis Tosca is stable. 

What do I think about the scalability of the solution?

My company has five users for the product. 

Which solution did I use previously and why did I switch?

We used Selenium before Tricentis Tosca. We chose the product because of its time-saving and ease-of-use features. It also helps us to be more productive. 

How was the initial setup?

The tool's deployment is easy and can be completed in one day. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is lower than that of other automation tools. 

What other advice do I have?

It is recommended to start with training sessions to understand how to use the tool effectively. Pricing might vary based on your organization's specific needs and requirements, so exploring the pricing options is advised. I rate the product a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AshokKumar14 - PeerSpot reviewer
Lead Consultant at ITC Infotech
MSP
Top 10
Comes with Tosca Commander feature but pricing needs improvement
Pros and Cons
  • "The tool's most valuable feature is Tosca Commander."
  • "The tool lags in client-based applications. We have also encountered issues with the features in integrations."

What is most valuable?

The tool's most valuable feature is Tosca Commander. 

What needs improvement?

The tool lags in client-based applications. We have also encountered issues with the features in integrations. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

The tool is 99 percent stable if you follow its key specifications and best practices. 

What do I think about the scalability of the solution?

From the automation perspective, Tricentis Tosca's scalability is good. 

How are customer service and support?

We have a portal to contact the support team. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment and maintenance are easy. We get access to the knowledge-based documents in the portal. Deployment can be completed in five to ten minutes. 

What was our ROI?

The tool is worth its cost. 

What's my experience with pricing, setup cost, and licensing?

Tricentis Tosca should improve its pricing. It is expensive. 

What other advice do I have?

I rate Tricentis Tosca an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1149027 - PeerSpot reviewer
Senior Test Manager at a financial services firm with 10,001+ employees
Real User
Top 20
Functional and comes with the Commander feature that maps all items in a tree structure, but its centralized repository mechanism needs to be more flexible
Pros and Cons
  • "The most valuable feature of Tricentis Tosca is the Tosca Commander. Functionality is another thing I find most valuable in the solution."
  • "What needs to be improved in Tricentis Tosca is its centralized repository mechanism because it's not as flexible. The repository in the solution where you store the data and the script for test automation is quite an old-fashioned mechanism that could be improved."

What is our primary use case?

We use Tricentis Tosca for test automation.

What is most valuable?

The most valuable feature of Tricentis Tosca is the Tosca Commander. Functionality is another thing I find most valuable in the solution.

What needs improvement?

What needs to be improved in Tricentis Tosca is its centralized repository mechanism because it's not as flexible. The repository in the solution where you store the data and the script for test automation is quite an old-fashioned mechanism that could be improved.

An additional feature I'd like to see in the next release of Tricentis Tosca is a distributed repository mechanism because it's required in the current installation for my company.

For how long have I used the solution?

We have a contract with Tricentis Tosca, and we've been using the solution for six years now. We're using the latest version, which is version 14 because there was this bug called the Log4j.

What do I think about the stability of the solution?

Tricentis Tosca is a pretty stable solution.

What do I think about the scalability of the solution?

In terms of scalability, that's a challenge in Tricentis Tosca. Scaling the solution is quite difficult because it uses only Windows environments, so it's not a good solution for scaling up. Right now, we rely on Windows, but we are moving to the cloud, so scaling Tricentis Tosca would be difficult for us.

How are customer service and support?

The technical support for Tricentis Tosca isn't quick, but it's useful.

How was the initial setup?

The initial setup for Tricentis Tosca was pretty straightforward.

What about the implementation team?

Initially, for the deployment of Tricentis Tosca, we used a consultancy company, but now we do its deployment in-house.

What's my experience with pricing, setup cost, and licensing?

In terms of the licensing costs for Tricentis Tosca, we are spending more or less $70,000 per year. We have a very complex mechanism because there are some business users and some BI users, so the licensing structure is not simple, but support is included.

What other advice do I have?

My company is using Tricentis Tosca and is an end-user of the solution.

With the Tricentis Tosca installation that my company has, one person is enough for maintenance.

My advice to others looking into implementing Tricentis Tosca is to limit it. I would use it only for specific test automation requirements, and I wouldn't use it for other purposes because it's a very expensive solution.

My rating for Tricentis Tosca is seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.