Tricentis Tosca Reviews

We use Tricentis Tosca for overall test management.

Tricentis Tosca is well integrated with other products like Jira. It's also relatively easy to use and doesn't need experience or a specific skill set.

Tricentis Tosca’s technical support could be improved.

I have been using Tricentis Tosca for about eighteen months.

I rate Tricentis Tosca a nine out of ten for stability. We've had no issues so far with Tricentis Tosca's stability.

I rate Tricentis Tosca an eight or nine out of ten for scalability. Around five users in the test automation space are using Tricentis Tosca in our organization.

A couple of times, we approached Tricentis Tosca's technical support and got the answers to our questions.

Tricentis Tosca was already configured and running. The installation took 10 to 15 minutes, and access and setup were very, very quick.

We did not need any assistance for the solution's implementation. It could be done without any help.

Tricentis Tosca is not expensive at all. Tricentis Tosca's licensing cost seems to be in line with other products. We're currently using a per-user license because there are only four or five users. I rate Tricentis Tosca an eight out of ten for pricing.

I use the latest version of Tricentis Tosca. The solution does not require any maintenance because it is all done automatically by the vendor.

I've not found any issues with Tricentis Tosca, and I would recommend it to other users.

Overall, I rate Tricentis Tosca an eight out of ten.

We use this solution for a lot of their applications. For example, we use GIS map-based applications and develop solutions around them. We also use the technology to draw a polygon and use API for the mobile solution. We use a silver-based application that will soon be obsolete and some cloud-based applications.

The low code is the best feature, and clients like it.

We are still exploring the solution but would like a capability where the infrastructure has a code that we can verify using Tricentis Tosca. We are examining how to integrate this with the keyboard and our credentials through Tosca. We want to integrate with other solutions for credential repositories, so we don't need to provide a username and password in the solution explicitly. It would be good if it could grab a specific key and utilize it in the task for execution.

Currently, with Tricentis Tosca, we need to install it as an application on our machine, but it would be better if we could assess a solution. It requires some coding customization that requires expertise, so having free services along with the licenses would be good. Some clients have complained that they need to pay for additional services every time they open a ticket.

We have hands-on experience with Tricentis Tosca and have completed Tricentis Tosca training because we are an Alliance partner. We utilized it when we completed training on installing the software, ES1 and ES2. We have been trying to purchase this tool for almost two and a half years. Our clients are almost updated on it, and we are about to deploy this solution in our client locations. They will be using version 15.2.

It is a stable solution.

We have no issues with scalability. We have a solution architect and a few team members who will develop it.

The initial setup was not complex, and there were no hurdles.

I rate this solution an eight out of ten. From a UI perspective, there are no issues, but pricing could be better. Our clients had been asking for this solution for over two years, and pricing was the main reason we didn't have it. I would recommend this solution to other companies if they have the budget.

My primary use case for Tricentis Tosca is SAP testing.

I'm using Tricentis Tosca as part of test automation, so it reduces the test execution time, and this has improved our organization. This is the main advantage of the tool, compared to doing it manually.

All the features available now in Tricentis Tosca are valuable.

One thing to improve in Tricentis Tosca is that it's not compatible with Excel based forms. Another area for improvement is that the tool is not compatible with OpenText applications. OpenText is a company which provides multiple applications.

There's also an issue with the support for Tricentis Tosca. If they don't provide support within a faster timeframe, then you will wait for the solution, and you'll lose, e.g. whatever you're gaining from the tool, you'll lose, because of the delayed support.

Tricentis Tosca also needs some improvement, and this is why my rating for it is only eight out of ten, e.g. it needs to have more compatibility to be able to take advantage of its multiple features.

The tool also supports on-premises deployment only, and it needs to elevate to cloud deployment. It should be easily accessible by anyone, and this is currently not the case. Other competitor tools, or most of the competitor tools, have moved to cloud, except Tricentis Tosca.

The licensing cost for the tool also needs improvement.

If these changes were to be made, then I could give Tricentis Tosca the perfect score: 10 out of 10.

I've been using Tricentis Tosca for six years.

The stability and reliability of Tricentis Tosca is just 60% for me.

We were able to contact technical support for Tricentis Tosca, and they gave us a delayed response. In order to get our problem solved, we had to wait for one month.

The initial setup for Tricentis Tosca was a mix of both straightforward and complex. If you are using just one component, the setup was straightforward, if you wanted to integrate the tool with the multiple components, then the setup becomes complex.

The installation was standard in terms of how long it took to complete, e.g. one week. If there was integration, it could be completed in three weeks.

I've seen a return on investment from the tool, but only when it was used long term, e.g. in more than three years time.

The licensing cost for Tricentis Tosca is expensive. It has multiple features, but to use all of its features you have to pay for additional licenses.

Tricentis Tosca is a testing tool, so we can implement it in any software projects.

The tool is only applicable for on-premises deployment. Currently, it's not possible to deploy it via public or private cloud.

I'm using version 15 of Tricentis Tosca.

I did the deployment of the tool myself, and didn't use an integrator, reseller, or consultant. One person can deploy Tricentis Tosca.

We have 1000+ people in our environment who are using the tool.

Product-wise, I'm rating Tricentis Tosca eight out of ten. Service or support-wise, my rating for it is six out of ten.

We primarily use the solution for automation testing. It integrates with other DevOps pipelines. 

The solution has improved out time to release on production. Everything's automated now, which makes everything move faster. 

The solution is model-based. I know and that's the main reason we went there. We are also using Tosca BI, which is the BI module. We're using that regularly for most of our teams. We just purchased it for our Business Intelligence. We ran a POC and then we just purchased it. 

The initial setup isn't too difficult. 

The solution does not have one catch-all product. For example, if you wanted the DB for Business Intelligence, it's a different module that you have to purchase. If you want to do API testing, you need to buy a different module. If you want to do performance testing, which we haven't bought yet, you would need to buy another module. There are a lot of modules you have to buy in order to have full-blown testing capabilities. I understand that they're breaking them up so people who don't want everything aren't forced into things they won't use. However, for those that do want all of the functionality, it can get costly. 

We've been using the solution for probably two to three years so far. 

The stability of the solution is good. It doesn't crash or freeze. there aren't bugs or glitches. 

The solution can scale quite well. We have 16 groups using it. I don't know how many individuals are on it, however, it's likely there are five people per team. We usually don't go by user when we're counting.

We do plan to increase usage in the future. We use it quite extensively already. We may be moving some legacy tools over to it. 

Technical support has been good. We are satisfied with the level of support on offer. 

We used IBM Rational or Functional Tester and it was just outdated and we needed to go down the toolset. We also wanted something that we use as a data model. 

The initial wasn't complex, it was pretty easy, however, when we did the upgrade to the latest version, which is the new way of architecting, that was more of a challenge due to the fact that we're in multiple clouds. That was more of an issue for us to upgrade due to our multiple cloud environment.

We had to work with Tosca quite a bit to get that one done. Of course, there aren't too many folks who are doing what we're doing, so that might be part of it.

The deployment took a quarter of a year. We tried to install it in our environment and that's got a lot of rules in it, and therefore it took a while. For us, the security and architecture had to be approved before we put anything into our complex environment. It also took a while to train people up on it. 

We have three staff members that handle maintenance aspects, however, they also work on different tools as well. They are not full-time on just Tosca.

We hired some consulting hours from Tosca to help us with the tech. We ran a POC, which they helped us with. Then we did have some consulting hours - maybe 30 or so. We also had them train us. It was good.

They also have self-service training. They recommend you take the self-service training before you start working with the consultants. That way you know more, and then it doesn't take as much time with the consultants. 

While our teams are seeing a great benefit, I wouldn't say we see a return on investment. ROI can be subjective.

The solution is expensive. You can do multi-year or you can do yearly in terms of a licensing agreement. You can do whatever you want.

While it's a pricey solution, it's probably more stable and has more capabilities than some of the other solutions out there.

The only other cost, aside from choosing the modules you need, is the server costs as you need to put it somewhere. 

We did look at other options before choosing Tosca, however, I cannot recall which. It was a few years ago now. We did use Gartner to help narrow down our options. 

We are end-users and customers. 

We are using the latest version of the solution, although I can't speak t the exact version number. 

We have the solution on the AWS and Azure clouds and we also have it on-premises. 

I'd rate the solution at an eight out of ten. It's stable and it works, however, the cost is high. You also need a high level of knowledge in order to use it. You can't just pull someone off the street and make them a user. There's a definite learning curve. 

Automating SAP and NON SAP applications 

Reduced Integration testing time effectively from 2 weeks to 1 day for CRM application.

With code free automation concept, it's easy to automate and maintain test scripts. Many of my team members shifted over the past two years, and upskilling and knowledge transition was never a problem. 

In today's agile and cloud world when solution and functionality are not stable, automation scripts' maintenance was not a big issue. Looking at the amount of rework and maintenance activity that we had done for our scripts, it might have been a nightmare with some other scripting tool.

They can make it more stable. I have used this tool for SAP applications. Tricentis's alliance with SAP mostly worked fine, but there were very few glitches. However, we got the required support from the Tricentis team.

They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack.

I have used this solution for more than one and a half years.

I scaled it up a few months ago, and it was not a smooth process.

I have worked on QTP/UFT and  SAP TAO for SAP automation. Considering no-code automation, easy maintenance, and integration capabilities with 150 + applications, I selected TOSCA for an automation solution.

Its initial setup is not very complex and needs the required skills/knowledge. It also depends on the environment. It is good to have a TOSCA expert in your team to support integration activities.

We engaged the SI partner for Tosca set up and automation.

We did not fully utilize its integration with the test management tool, but it was working fine. 

My recommendation would be to go through Tricentis documentation and the best practices that they are proposing. Wherever required, set up a knowledge-sharing session with Tricentis. 

We use Tricentis Tosca for a workflow system and for SAP.

It works fine for regression tests on the workflow system. Old scripts still work fine in browser based application. Saved and still saves us a lot of time.

SAP embedded is quite an issue. When IE was discontinued we didn't manage to get it working with msedgedriver. The support of Tricentis is below expectation for all the money we spend on them.

Version 2023.2 has a number of issues which they don't fix until the next major release (Not telling when). Badly documentated new settings.

The most valuable features of Tricentis Tosca was the ease of use, but it is getting more and more difficult to use. It is almost impossible to use Tosca without programming knowledge. 

The way of creating modules is basically simple. But when you have the module it is trial and error method on settings to get them working in a testcase.

Tricentis Tosca could improve on the ease of use. There is a steep learning curve. The reporting section could be better and some of the new features could be simplified. Additionally, the user management of the client and the server are confusing. There should not be two.

I have been using Tricentis Tosca for approximately eight years.

Tricentis Tosca is stable. We have a few scripts that are running for a while now and there have not been any problems.

The scalability of Tricentis Tosca is good. We can add more users which is easy to do.

We have approximately five people who use the solution in my company.

The support from Tricentis Tosca is getting less good. When I have a problem I receive an answer. However, it is not always the answer that helps me to go on.

I rate the support from Tricentis Tosca a three out of five.

Neutral

I have not used a similar solution prior to Tricentis Tosca.

The initial setup of Tricentis Tosca was complex because of the applications we had.

I rate the initial setup of Tricentis Tosca a four out of five.

We did the implementation of Tricentis Tosca in-house but we had the help from an experienced hired team.

If we did not have Tricentis Tosca we would have to use three more testers to do everything manually. The solution has helped our company.

The price of Tricentis Tosca is approximately Є10,000 for one license. It used to be much cheaper, but they changed their license structure. It used to be a structure where if you bought a license you would receive one year of free support and maintenance. Now they only have a yearly license, and that is expensive. 

The price of the solution does not include all features available. If you need a BI solution or API testing, then you have to pay extra.

I rate the price of Tricentis Tosca a two out of five.

We did evaluate other options for stepping over to another testtool because of the current pricing and the poor support.

I would recommend this solution for browser testing because it's stable, and you can test a lot with it. It has a good user interface for testing and when managing you don't have to do a record all the time. It can be easy to maintain and use scripts.
For SAP and embedded browser apps it doesn't work fine.

Also it is not suitable anymore for users without a technical background.

Tricentis is a growing organization and Tosca is not holding the standards it used to have.

I rate Tricentis Tosca a six out of ten.

We use Tricentis Tosca to test workflows. 

I like how the modules are set up, particularly how you can use the screens you're automating. This automation helps save both time and money because we use less test capacity regarding personnel.

You can scan an entire browser or application window and define all the controls you want to steer, which you can reuse. In other tools, you have to define each control individually, so this feature in Tricentis Tosca is quite nice.

Product quality has declined as it grows, and its updates aren't without fault. The process of resolving problems has slowed, and as it expands into other areas like NeoLoad and other testing tools, the product becomes more complicated. It used to be a small firm with a clear goal, but as it grows, the quality has been affected.

I have been working with the product for eight years. 

I am not satisfied with the tool's technical support. Sometimes, they provide a hint when contacting support, and we figure out the solution ourselves. There are instances where they acknowledge an issue but say they won't solve it until the next release, which might be over half a year away. The response time is quick, but the support is not always very helpful.

Neutral

The tool is expensive. It has become overpriced, especially after Tricentis Tosca grew as a company. Initially, we bought a license with an annual support fee, which wasn't too expensive. However, they changed the model, and now we have to purchase a license yearly, which has become quite costly.

I rate the overall product a seven out of ten. 

The solution has streamlined the regression testing process by integrating with Solution Manager.

The most valuable feature is automating regression testing scripts linked with Solution Manager. This functionality supports our current requirement for automated testing without utilizing other features like LiveCompare.

One major area for the product's improvement is simplifying the synchronization process of test cases between Tricentis Tosca and Solution Manager. It has been a challenge and could be streamlined to enhance user experience.

I have been using Tricentis Tosca for approximately six months.

The product is stable. 

The platform is scalable. 

The technical support services are generally good, though there are areas for improvement regarding response time and overall competence.

The initial setup was straightforward. However, synchronization of scripts from Solution Manager to Tosca was a critical part that required careful handling.

Our in-house team handled the implementation. 

I rate the platform an eight out of ten.