Tricentis Tosca Reviews

Tricentis Tosca has many use cases. Currently, we are using it for Salesforce testing. The solution can also be used for work safety testing and for API testing.

Tricentis Tosca supports multiple technologies, which means there is no need to use different tools for various tasks. In our current project, we are conducting Salesforce testing and API testing, both of which can be done using Tricentis Tosca. This makes it easier for us to test different technologies. Additionally, Tricentis Tosca is scalable, allowing us to easily create multiple combinations of test cases using templates by varying the data. Tricentis Tosca also offers distributed execution, enabling us to conduct parallel testing and execute a high number of test cases, depending on the number of agents we have available. This greatly speeds up the application testing process.

The scalability is a valuable feature of Tricentis Tosca.

Tricentis Tosca currently does not support any mobile testing and can be improved.

I am interested in exploring the features related to artificial intelligence that can help generate data feeds and assist in reducing the time required to design scripts. Therefore, I would like to see AI-related features in the upcoming phase.

The quality of the technical support and the response time has room for improvement.

I have been using Tricentis Tosca for over 20 years.

I give the stability of the solution a seven out of ten. In general, the stability is satisfactory; however, we encounter performance problems as the size of our repository increases.

I give the scalability of the solution an eight out of ten.

The quality of the support and the response time is lacking.

I previously used Micro Focus UFT Developer. However, back then, there were significant differences between Micro Focus UFT and Tricentis Tosca.

The initial setup for a single data report is straightforward, however, if we are using multi-user repositories, it will require some experienced technical assistance.

I give the initial setup a seven out of ten.

The deployment duration may vary based on the infrastructure, but it typically takes a couple of hours.

If we don't need a multiple-user repository, we just download the installation file and proceed with the installation of Tricentis Tosca. However, a valid license is necessary to use the software. In the case of a multiple-user repository, connecting an SQL server to Tricentis Tosca becomes a prerequisite before we can start using the solution.

The implementation is completed in-house.

I give the cost of Tricentis Tosca a six out of seven. The solution is priced high.

I give Tricentis Tosca an eight out of ten.

We have up to 80 people using the solution.

I highly recommend Tricentis Tosca to others due to its extensive support for numerous technologies and platforms, making it a valuable tool.

We utilize Tricentis Tosca to reduce our release cycle timing for our SAP releases. We have at least one release every quarter. We also use it for automation.

We have to automate thousands of test cases and complete end-to-end SAP on business processes. To manually execute these tasks, it would take us at least two months. By automating these tasks using Tosca, now it takes five to 10 days maximum. Tricentis Tosca is a codeless or scriptless automation tool.

Test case design and test data management are the most valuable features for us.

With regard to areas of improvement, report customization should be easier. It would be good if Tosca could provide standard reports for at least 20 variants. At present, there are only three to four variants.

The mobile engine needs to be faster and easier to use; it is a bit cumbersome. Also, the object identification in the mobile engine needs improvement.

I would like to see easy-to-use customizations for reports in the next release.

I've been using Tricentis Tosca for the last nine years.

In terms of stability, I would rate the solution at nine out of ten.

I would rate Tosca's scalability at eight out of ten. We have 10 users and 10 exemption licenses in our organization. We plan to increase usage in the near future.

Initially, we were able to create a case. Right now, that function is not very useful. We also have to request remote access. In addition, sending large files is a bit cumbersome because our organization's policy does not allow us to upload anything to Tricentis' cloud or network.

Thus, I would rate technical support at six on a scale from one to ten.

Neutral

We used Micro Focus UFT and SmartBear. UFT requires a framework each time, and SmartBear requires coding. Both of these solutions had limitations with regard to our enterprise-level technology stack, and therefore, we decided to go with Tricentis Tosca.

The initial setup is easy, and I would rate it at eight out of ten. The deployment process took at least 48 to 72 hours.

We deployed it ourselves with help from third-party teams. We had four people involved in the deployment including engineers and a manager.

If you are purchasing less than five licenses, then the pricing is high. On a scale from one to ten, with one being low and ten being high pricing, I would rate this solution at eight.

Tricentis Tosca does not provide much support for reports and mobile automation. The speed of execution of mobile automation is low. Also, test case creation and the creation of models take a lot of time in the mobile engine.

Overall, I would rate Tricentis Tosca at eight on a scale from one to ten with one being the worst and ten being the best.

We primarily use the solution for automation testing. It integrates with other DevOps pipelines. 

The solution has improved out time to release on production. Everything's automated now, which makes everything move faster. 

The solution is model-based. I know and that's the main reason we went there. We are also using Tosca BI, which is the BI module. We're using that regularly for most of our teams. We just purchased it for our Business Intelligence. We ran a POC and then we just purchased it. 

The initial setup isn't too difficult. 

The solution does not have one catch-all product. For example, if you wanted the DB for Business Intelligence, it's a different module that you have to purchase. If you want to do API testing, you need to buy a different module. If you want to do performance testing, which we haven't bought yet, you would need to buy another module. There are a lot of modules you have to buy in order to have full-blown testing capabilities. I understand that they're breaking them up so people who don't want everything aren't forced into things they won't use. However, for those that do want all of the functionality, it can get costly. 

We've been using the solution for probably two to three years so far. 

The stability of the solution is good. It doesn't crash or freeze. there aren't bugs or glitches. 

The solution can scale quite well. We have 16 groups using it. I don't know how many individuals are on it, however, it's likely there are five people per team. We usually don't go by user when we're counting.

We do plan to increase usage in the future. We use it quite extensively already. We may be moving some legacy tools over to it. 

Technical support has been good. We are satisfied with the level of support on offer. 

We used IBM Rational or Functional Tester and it was just outdated and we needed to go down the toolset. We also wanted something that we use as a data model. 

The initial wasn't complex, it was pretty easy, however, when we did the upgrade to the latest version, which is the new way of architecting, that was more of a challenge due to the fact that we're in multiple clouds. That was more of an issue for us to upgrade due to our multiple cloud environment.

We had to work with Tosca quite a bit to get that one done. Of course, there aren't too many folks who are doing what we're doing, so that might be part of it.

The deployment took a quarter of a year. We tried to install it in our environment and that's got a lot of rules in it, and therefore it took a while. For us, the security and architecture had to be approved before we put anything into our complex environment. It also took a while to train people up on it. 

We have three staff members that handle maintenance aspects, however, they also work on different tools as well. They are not full-time on just Tosca.

We hired some consulting hours from Tosca to help us with the tech. We ran a POC, which they helped us with. Then we did have some consulting hours - maybe 30 or so. We also had them train us. It was good.

They also have self-service training. They recommend you take the self-service training before you start working with the consultants. That way you know more, and then it doesn't take as much time with the consultants. 

While our teams are seeing a great benefit, I wouldn't say we see a return on investment. ROI can be subjective.

The solution is expensive. You can do multi-year or you can do yearly in terms of a licensing agreement. You can do whatever you want.

While it's a pricey solution, it's probably more stable and has more capabilities than some of the other solutions out there.

The only other cost, aside from choosing the modules you need, is the server costs as you need to put it somewhere. 

We did look at other options before choosing Tosca, however, I cannot recall which. It was a few years ago now. We did use Gartner to help narrow down our options. 

We are end-users and customers. 

We are using the latest version of the solution, although I can't speak t the exact version number. 

We have the solution on the AWS and Azure clouds and we also have it on-premises. 

I'd rate the solution at an eight out of ten. It's stable and it works, however, the cost is high. You also need a high level of knowledge in order to use it. You can't just pull someone off the street and make them a user. There's a definite learning curve. 

We use Tricentis Tosca for a workflow system and for SAP.

It works fine for regression tests on the workflow system. Old scripts still work fine in browser based application. Saved and still saves us a lot of time.

SAP embedded is quite an issue. When IE was discontinued we didn't manage to get it working with msedgedriver. The support of Tricentis is below expectation for all the money we spend on them.

Version 2023.2 has a number of issues which they don't fix until the next major release (Not telling when). Badly documentated new settings.

The most valuable features of Tricentis Tosca was the ease of use, but it is getting more and more difficult to use. It is almost impossible to use Tosca without programming knowledge. 

The way of creating modules is basically simple. But when you have the module it is trial and error method on settings to get them working in a testcase.

Tricentis Tosca could improve on the ease of use. There is a steep learning curve. The reporting section could be better and some of the new features could be simplified. Additionally, the user management of the client and the server are confusing. There should not be two.

I have been using Tricentis Tosca for approximately eight years.

Tricentis Tosca is stable. We have a few scripts that are running for a while now and there have not been any problems.

The scalability of Tricentis Tosca is good. We can add more users which is easy to do.

We have approximately five people who use the solution in my company.

The support from Tricentis Tosca is getting less good. When I have a problem I receive an answer. However, it is not always the answer that helps me to go on.

I rate the support from Tricentis Tosca a three out of five.

Neutral

I have not used a similar solution prior to Tricentis Tosca.

The initial setup of Tricentis Tosca was complex because of the applications we had.

I rate the initial setup of Tricentis Tosca a four out of five.

We did the implementation of Tricentis Tosca in-house but we had the help from an experienced hired team.

If we did not have Tricentis Tosca we would have to use three more testers to do everything manually. The solution has helped our company.

The price of Tricentis Tosca is approximately Є10,000 for one license. It used to be much cheaper, but they changed their license structure. It used to be a structure where if you bought a license you would receive one year of free support and maintenance. Now they only have a yearly license, and that is expensive. 

The price of the solution does not include all features available. If you need a BI solution or API testing, then you have to pay extra.

I rate the price of Tricentis Tosca a two out of five.

We did evaluate other options for stepping over to another testtool because of the current pricing and the poor support.

I would recommend this solution for browser testing because it's stable, and you can test a lot with it. It has a good user interface for testing and when managing you don't have to do a record all the time. It can be easy to maintain and use scripts.
For SAP and embedded browser apps it doesn't work fine.

Also it is not suitable anymore for users without a technical background.

Tricentis is a growing organization and Tosca is not holding the standards it used to have.

I rate Tricentis Tosca a six out of ten.

We use Tricentis Tosca to test workflows. 

I like how the modules are set up, particularly how you can use the screens you're automating. This automation helps save both time and money because we use less test capacity regarding personnel.

You can scan an entire browser or application window and define all the controls you want to steer, which you can reuse. In other tools, you have to define each control individually, so this feature in Tricentis Tosca is quite nice.

Product quality has declined as it grows, and its updates aren't without fault. The process of resolving problems has slowed, and as it expands into other areas like NeoLoad and other testing tools, the product becomes more complicated. It used to be a small firm with a clear goal, but as it grows, the quality has been affected.

I have been working with the product for eight years. 

I am not satisfied with the tool's technical support. Sometimes, they provide a hint when contacting support, and we figure out the solution ourselves. There are instances where they acknowledge an issue but say they won't solve it until the next release, which might be over half a year away. The response time is quick, but the support is not always very helpful.

Neutral

The tool is expensive. It has become overpriced, especially after Tricentis Tosca grew as a company. Initially, we bought a license with an annual support fee, which wasn't too expensive. However, they changed the model, and now we have to purchase a license yearly, which has become quite costly.

I rate the overall product a seven out of ten. 

The solution has streamlined the regression testing process by integrating with Solution Manager.

The most valuable feature is automating regression testing scripts linked with Solution Manager. This functionality supports our current requirement for automated testing without utilizing other features like LiveCompare.

One major area for the product's improvement is simplifying the synchronization process of test cases between Tricentis Tosca and Solution Manager. It has been a challenge and could be streamlined to enhance user experience.

I have been using Tricentis Tosca for approximately six months.

The product is stable. 

The platform is scalable. 

The technical support services are generally good, though there are areas for improvement regarding response time and overall competence.

The initial setup was straightforward. However, synchronization of scripts from Solution Manager to Tosca was a critical part that required careful handling.

Our in-house team handled the implementation. 

I rate the platform an eight out of ten. 

Our primary use case of Tosca is for the automation of web-based applications. We currently have five clients who have deployed this solution. I am the practice head and we have good capabilities in this tool.

The solution is very user-friendly and the low code automation is great and very helpful.

It was very difficult to get information about licensing costs. None of that information is readily available. For customers with a smaller budget, it would be helpful if Tricentis could offer options for smaller organizations to be able to use the tool. We've also found that customer support is lacking. 

We've been testing the trial version of this solution for the past several months. 

The solution is stable. 

The solution is scalable. 

Reaching out to customer support is challenging and they could improve on that. 

Neutral

We previously used other tools but our clients switched to Tricentis because of its ease of use.

The initial setup was easy.

This is an expensive solution. 

I rate this solution eight out of 10. 

We needed a testing tool that could be used for automating SAP, so that was our use case for Tricentis Tosca, and amongst the candidates we tested, the solution suited us well.

To me, what stands out the most about Tricentis Tosca is that even if I'm not a technical tester, I could pick up on how to use it very quickly because of the mechanisms of the tool, for example, its scanning mechanism. I'm not so technical, but I'm able to maneuver through Tricentis Tosca and derive capability. It's a user-friendly tool. It's not very complex.

In terms of areas for improvement, Tricentis has a variety of tools, even its test management tool called qTest. Tricentis Tosca does have integration with different Tricentis tools, but the integration is geared towards a larger organization perspective. For very small organizations that have minimal licenses, the integration needs to be improvised. For example, I belong to a smaller organization that has only one license, so the capability that the tool provides for integration isn't sufficient because my company needs to have separate workspaces. When Tricentis Tosca is going to be running, it is going to use that license, but my company wants another separate workspace to record, relay, and test. This is what my team has been struggling with, and the mechanism is probably there, but that needs more time and investigation, so I can't say that I'm one hundred percent certain that Tricentis Tosca, in terms of integration for a smaller organization is insufficient.

Another area for improvement is that Tricentis Tosca is currently just a Windows-based tool which affects the market because nowadays, Windows isn't the only operating system, for example, there's also Apple or IOS that's moving much faster than Windows.

Pricing for Tricentis Tosca could be improved as well because it's very expensive.

Making Tricentis Tosca available on other operating systems is what I'd like to see in the next version of the tool. That would be beneficial. From what I've heard, you should never have the Tricentis Tosca server installed on a VM, but my company has it running on a VM and so far, there hasn't been any issue except for the VM rebooting, though I'm not sure at all if it had anything to do with having the server on the VM, or some other reasons.

I've been using Tricentis Tosca for almost two years now.

Tricentis Tosca is a very stable product, and I don't have any complaints about the tool, stability-wise.

Scaling up Tricentis Tosca would be an issue for us because of the licensing. As it's an extremely expensive product and we're a smaller organization, we don't need that many licenses, but sometimes it would be great if we could have two licenses because there are other people in the company who were trained and certified to use Tricentis Tosca. The product does provide a multi-user workspace, but we only have one license currently, so only one execution is possible at a time.

I've contacted the technical support for Tricentis Tosca. There's a support website where you can directly raise incidents with the support team and follow up. The support team is very knowledgeable about the product, though the only downside is the response time because sometimes the response isn't timely, but whenever there is any kind of response, support is very detailed and knows the product well. On a scale of one to five, with one being the worst and five being the best, technical support for Tricentis Tosca is five out of five. It's really good.

I have not tested any other SAP-related testing tools. The only tool I tested hands-on was Tricentis Tosca, and it suited the needs of my company, so it's the product we're using.

Tricentis Tosca was set up by the infrastructure team, so I don't have information on whether the initial setup was extremely straightforward or not, but I do know that there was no issue with getting the tool set up. My company has a cloud license and an on-premises license, so there are various setup options available for Tricentis Tosca.

We implemented Tricentis Tosca through our in-house team.

As for the licensing cost for Tricentis Tosca, I'm not one hundred percent sure how much it is, but I know that it's an expensive product. I wouldn't be able to rate Tricentis Tosca in terms of pricing because I don't have information on the prices of other products tested by my organization. My team tested Worksoft and that was also an expensive tool.

Few tools provide the capability to test SAP automation tools, and the majority of the products are more suitable for a larger enterprise and have higher pricing, but if you're a very technical tester, there are other tools you could utilize. Technically skilled people and technical automation testers may be able to use open source tools, but for the not-so-technical testers, only a few SAP-related tools are available, but from what I've heard, they're priced on the higher side. I won't be able to advise if Tricentis Tosca is more expensive than its competitors because I don't have pricing information for any of those tools.

My company uses Tricentis Tosca.

My advice to people looking into implementing the tool is that it's great to use, but you need to be more hands-on. Tricentis has certifications available, so the more you advance your skillset and get yourself certified, you'll learn all the mechanisms of how Tricentis Tosca can be used. So far, the tool ticked most of the boxes based on my company's needs.

I'm rating Tricentis Tosca nine out of ten. I didn't give it a perfect score because it's currently based on Windows only, and its cost is high but other than those two cons, everything has been great about the product.

My company is just a user. It has no partnership with Tricentis Tosca.