Tufin Orchestration Suite Reviews

We're using this solution mainly to get some audit reports regarding the policy installations on our firewalls. We aren't using any changes or other features, and we're not installing policies automatically. We're just using it to collect some log data like who installed something and what they did.

It's user-friendly. It's easy to understand menus on the web GUI. That's a good feature for us. I can say that it's doing what it's supposed to do. It also integrates well with other products like Check Point.

It would be better if they modernized the web GUI. The web interface GUI is simple and not complicated, but it's also too old. It would also be better if they had an SMS gateway integration. I would like to have some integrations with other products like Jira for change management and incident management.

I have been using Tufin for about three years.

Tufin is a stable product. We're not having any issues. Sometimes we do have problems with the product, but it wasn't related to Tufin. Sometimes when we had an upgrade on the firewall product itself, we encountered some problems.

It's a scalable product. We have about 50 gateways, and Tufin collects data from all of them. We also have a management server, and we've integrated two important classes of databases. We're only using three instances, and we're not having any issues.

Tufin support is good, and we managed to implement this solution by ourselves. But it would be better if some engineers from Tufin joined a session and did stuff together with us. That would have been much appreciated. I would expect them to organize the session and provide some support, at least in the beginning.

I also have AlgoSec, and it seems to be much more complicated. I would say that Tufin is much more compatible with Check Point firewalls. That was the main reason for choosing Tufin over AlgoSec.

The initial setup is complex. I didn't have any Linux knowledge in my past, but I could say Tufin support is good at it. When we need to get some support, they respond quickly. They explained everything to finalize issues regarding the installation.

We implemented this solution by ourselves. It took us one or two hours to install and deploy this solution.

The price is on the cheaper side. I'm not planning on adding additional resources, and I don't expect any additional costs.

Not before but after using tufin actively about a year, we have evaluated algosec as an alternative solution. It was also well designed alternative but it was not well integrated as tufin did with Checkpoint

There aren't many products like Tufin and AlgoSec. I think both products are good, but when people are using Check Point applications, we recommend Tufin.

On a scale from one to ten, I would give Tufin a ten.

We use two main modules. We really appreciate the change manager. It's one of the most valuable aspects of the solution.

The technical support is pretty good.

We need the solution to have full compliance with IPV6. 

We also use VMware features and we need the solution to be fully integrated. We used to make micro-segmentation. We'd like to be able to do this again, and for that to happen, we need more integration.

The pricing of the solution is rather expensive. 

It needs to be more comprehensive. There are also some drawbacks in trying to import a policy matrix inside. If some people design a policy matrix in the file, in an Excel file, the problem is that we will have to work a bit to interact with it properly. Something more economical needs to be in place to deal with the policy matrix.

We have a small team working with Tufin. That said, even though the team is not a big team, we have a lot for it to do. Tufin now is our policy manager for the private cloud. It's the main policy manager. We also use Skybox for the legacy part.

I've dealt with technical support in the past. They are okay. They really try to work with us. I'd describe them as being helpful and responsive for the most part. We're largely satisfied with their level of service.

We also use Skybox Security Suite. We use both that and Tufin simultaneously.

The initial setup was actually handled by another team. I can't speak to the implementation process due to the fact that I did not participate in the process directly.

As an architect, the pricing seems expensive to me. For what it does, I would say it's expensive. 

I can only really compare it to Skybox, which is a solution we also use. 

If I compare it with Skybox, I see it is the best. It is better than the Skybox. However, we need it to do more. 

We are not a reseller. We are an IT enterprise. We are customers and end-users. That said, our relationship is evolving. It's becoming something like a partnership, as we need more features and are making suggestions and trying to develop it out a bit. 

I'm not sure of which version of the solution we're using. I can't recall the version number off-hand.

I'd rate the solution at a seven out of ten.

Automate the firewall change via SecureChange Workflow

1. Policy Optimization by using Tufin APG under SecureTrack. If you have a wide open policy, and you want to restrict it into fewer lines of policy based on last 30 or 90 days hits, you can use APG tool to build restrictive policy.

2. Firewall Cleanup: Deletering unused Rules, unsed objects, duplicate objects from firewall database, by using the report created by Tufin under SecureTrack. You can run this report on Tufin SecureChange to delete all the unwanted space. This will save tons of space on your Firewall database.

3. SecureChange Workflow: You can link Tufin to ticketing system to upload the firewall change ticket, and use the workflow to fully automate the firewall change process, from start to finish

4. Topology: If you a good topology, you don't need to see routing table on Firewall, or going through any visio network design to find the L3 networks in your enterprise. Topology under SecureTrack helped me a lot

6. Enterprise Unified Security Policy: Once I do have an Approved Unified Security Policy from the CISO, I don't need to ask approval for each low risk firewall change. USP not only saved CISO busy time, but also increased the efficiency of firewall team. The firewall change request doesn't have to stay in Approver Pending steps

SecureChange Workflow: It is Firewall Admin Robot, which handles the ticket right from receiving until the implementing process with documenting all the approvals.

1. Tufin workflow doesn't support IPS module, Identity Awareness Module, Policy Inline layer (Checkpoint)

2. Limitation on edit/create Group object: You can't create group Service object

3. You have to run Designer to Assign Firewall Rule Name, and Rule Number. By default, Tufin uses topology

3

Tufin is very stable. There have been no major outages. 

Sometimes there is an SSL correction between Tufin and the management server. Sometimes it gets broken but I don't why. Apart from that, it is very stable.

We can add as many firewalls as we need. It's just a matter of purchasing the licenses. It has good scalability.

Tech support is very bad. I would give a zero rating to tech support. Compared to Check Point and Fortinet, Tufin tech support is worse. Even the Professional Services team doesn't like to respond to email. It is poor.

My team doesn't have a good relationship with Tufin. The Professional Services and even our Tufin account manager are not friendly. They're not helpful to us. But the Tufin product is fine.

The initial setup was straightforward.

I believe our cost is more than $100,000 per year.

We haven't evaluate any competitors or consider other products.

Tufin is not mandatory to manage firewalls or to manage any products. But it supplements. It will help you to get approvals and to push firewall policies. In the long run, when you have to manage hundreds of firewalls, obviously Tufin will help.

We are working on the USP, but so far we only rely on Tufin between about ten and 20 percent to see USP violations.

• Firewall audits
• Firewall rule processing
• Path analysis

We use Tufin to clean up your Firewall policy. We can look at the historical rules and find out what is violating our USP, then make a change accordingly.

This solution has helped us to meet our compliance mandates. We implemented the Unified Security Policy (USP). This helped enforce our compliance requirements. We have mitigated and remediated issues that have been brought forth due to that USP showing us issues.

Firewall rule processing and compliance are its most valuable features.

The visibility is good. Overall, I can see the rules and headcount.

The change workflow process is flexible and customizable. I made my own custom workflow.

The metrics need improvement. They need more consistency or understanding of automation, along lines of customization of automation.

Going forward, we would like a whole bunch of stuff regarding metrics and reporting. Also, a whole bunch of stuff regarding stopping SLAs when it goes back to the user or requester.

I'm struggling with cloud right now.

It is very stable.

We own nearly two million dollars worth of equipment. It is scalable.

I have not placed a technical support query.

We used Professional Services with consultants for the deployment.

I'm saving 20 man-hours a week, so I am seeing some ROI.

In January, it took us 25 days to process a firewall rules request. By June, it took us eight and half days using the solution.

This solution helped reduce the time it takes us to make changes by 66 percent.

The licensing costs are a significant amount of money.

I am a previous FireMon customer. Tufin beats FireMon hands down.

Give it a try. Get a full list of Layer 3 devices available, import it into Tufin, look at the topology, and work forward from there.

Currently, we are still not provisioning.

We use it for rule re-certification and rule review. Twice a week, we use the Tufin report to see what changes or adds were done to the policies. Finally, we also use it for rule automation. We have it integrated with ServiceNow for rule requests.

It has improved our organization through the beginning of automation. It has also helped in terms of auditing. Tufin is a convenient way for us to show and prove what changes were done, when they were done, and by whom they were done.

Tufin also helps ensure that security policies are followed across our entire hybrid network. We use the USP, Universal Security Profile, which is governed by our cyber team. That team sets up the parameters and then, through the automation, when a request comes in, the first thing it does is check if it meets or violates. If it violates, it sends it right back to the requester. Another way we do it is that when somebody puts a request in, it goes through the USP. Then the cyber team combs through it to make sure that whatever service they're asking for can happen. For example, if someone wants Dev going to the internet, of course that's not going to happen. They'll filter all that out before it comes to us. Once it comes to us, we'll implement it, and then we comb through all the reports and make sure that nobody missed anything.

It also helps expedite changes.

The reports are very valuable. In terms of cleaning up firewall policies, we use Tufin to gather information in the reports. However, we don't automate Tufin to do the work. It's still done by a firewall engineer.

But the best feature for me is being able to look up objects within all of our policies, because we have a little over 12,000 rules and over 30,000 objects. When one person says, "Hey, where's my server?" I can just go to Tufin and say, "Hey, where is that server?" and very quickly it tells me where it is, what policy it's on. That is a life saver. Without that, I'd be a janitor.

The visibility it provides is also very good.

The change workload process is flexible and customizable. For example, we have it working with ServiceNow. When somebody requests to have a rule in place or requests a firewall, they will first go to ServiceNow and put all their information in. ServiceNow then sends that over to Tufin and Tufin does its magic - verifies the USPs and does the design. That part is simplified. However, there are little mechanics in between that could be a lot better.

We use the solution to automatically check if a change request would violate any security policies or rules. Our cyber team is on it as well. We comb through all the changes done for that rule and verify. Before we do a push, we verify that there was no compromise to our security posture.

For me, there are two things that can make Tufin a bit better. This could be something on my end that I don't understand or maybe it can already be done and I don't know, but the two things that I am hoping to get out of this couple of days here at Tufinnovate 2019 are: have a better focus on automation - automating a lot of the processes; and automating rule re-certification, or at least finding a way to simplify it.

In my industry, the banking industry, we're heavily regulated. Auditors are everywhere and they want everything accounted for. When I do a rule re-certification, I have to justify why that rule still there, who is using the rule, what's going on. Or if it hasn't been used, I want to get rid of it. But I don't want the onus to be on the firewall team. I want that onus to be on the person who requested the rule. I'm trying to figure out a way that I can have Tufin say, "Hey, look, John or Joan, your rules haven't been used in a year," or "Do you still require these rules or these servers?" and it would give them buttons to click, either "yes" or "no".

If they hit "no," Tufin would say, "Thanks very much," and disable them for 30 days, in case they made a mistake, and after 30 days, it would remove them. That type of automation would save us so much time. Right now, there are three people doing that job.

As an example with rules, when I look at a rule it will tell me how many days it was hit, when the last hit was, when it was last modified, but I can't get a creation date. What date was it created? It must know when it was created because it created an OUI for the rule. I asked support and they said, "Well, go here, go there, do this, spin your head and tap three times, and if you're lucky..." And I'm thinking, "Can you not just tell me the date it was created?" Then I could filter on those as well. Right now, I can't filter on rules that are over five years old, for example. Even when they're in use, I still want to see old rules. Maybe they've got old services that shouldn't be working anymore.

I would also like to see better logging.

SecureChange could be a bit better, at least with integration with ServiceNow or some of the other ticketing tools.

The scalability is amazing. We have it in two data centers. We have full redundancy with it. I have no qualms about its scalability, whatsoever.

Technical support has been very good. I've dealt with Professional Services and I dealt with a programmer when we did our ServiceNow with Tufin. They were really good; two of the best guys. Top-notch. My Professional Services guy is awesome. He's my go-to guy. The other gentleman, whose name is Neil, was really good. He was very kind, very accommodating, top-notch.

The switch to Tufin was done before I got to this company, but if I had to guess, I imagine somebody tried to jump out of the window or thought, "I'm going to go nuts if I have to look up one object in a pool of 30,000 and 8,000 rules." It's over 80 firewalls.

The initial setup was complex because we had to integrate with ServiceNow. That's what made it complex. Tufin would say, "Hey, we can do this," and ServiceNow would say, "Yeah, we can't do that." Or ServiceNow would say, "We do it this way," and Tufin would reply, "Yeah, that's not going to happen."

If it was just a stand-up and write some custom workflows, that would have been a lot easier.

We had a vendor or reseller with us, but they didn't have much experience with the size of network we have, so they were more listening in and trying to get experience while things were going on. I'm okay with that. At the end of the day, it was the Tufin guys who actually brought it all together.

If we look at the cost of a firewall engineer and the time saved as return on investment, we have seen a return. If we didn't have Tufin at all and the work that I'm doing now had to be done manually, those hours are about a four-to-one ratio. So that is a return on investment.

The cost is too much. For us it's around $40,000.

I've already recommended Tufin to other people, absolutely. There was another company that has Check Point, I'd meet with them at Check Point expos and we'd talk. I would tell them I'm doing the rule re-cert with the bank and tell them, "Get Tufin." The first thing you want to do is get SecureTrack. Get it set up, get it working. Then you can grow from there. If you don't know what's going on with all the policies, you're blowing your brains out. I always recommend Tufin.

We're working on getting the solution to help us meet our compliance mandates. That's one of my projects, starting this year.

In my opinion, the solution’s cloud-native security features are good. I just don't have anything to compare them to. I can't say I have worked with AlgoSec or FireMon so I can't compare Tufin and say, "Oh, you guys are much better than that guy." Tufin is the only product I've worked with in policy management.

Tufin is better than the way we're using it. I firmly believe that we're not using it to its full capability. It's like having a Ferrari in the garage but using it to go get groceries. Someone might look at it and say, "Oh my God, we could be on the Autobahn, flying." And I say, "Yeah, I know, but I need groceries." I don't think we're using it to its full potential. However, from what I'm seeing now, and in future developments based on this conference, it's going in the right direction.

I would rate it at eight out of ten. We are strictly a Check Point shop for firewalls. We don't have other vendors. I can see where, if I had Palo Altos and Fortinets and Ciscos, Tufin would be Godsend. I wouldn't have to go combing through every vendor. Whereas for us, it's already together. That may be why I don't rate higher.

The primary use case of Tufin is firewall management, firewall reviews, and eventually, to do rule deployment.

It was more to start standardizing our prior work changes. The initial first step is to understand and make sure that whatever change goes in is complying to our policies and standardized. The eventual goal is to get everything automated.

We are using SecureTrack at the moment, but we do have licenses for SecureChange as well.

We use this product to sharpen our change cycle. A request used to take quite a while as we did manual assessments. A lot of that is now done through SecureTrack. 

At this stage, we are doing only manual checks. We are only using SecureTrack to verify the flows through Tufin. At a later stage, when we will also automate certain types of rules to be done through SecureChange, this will tremendously help us. We are not there yet, but this will help us in terms of time and resource costs.

In the past, we would do certain things because of private knowledge of people's own understanding of the network. We don't have to rely on just that piece of it, because of the topology. We now know which firewalls come into play. 

We use Tufin to help us clean up the firewall policies. It provides very easy reporting. We get all the aged or unused rules listed very quickly, as soon we run the report. It's a quite easy way of doing it. However, we have not automated our process. We are hoping that at some point that we will be in a position to automate that process.

We use the solution to automatically check if a change request will violate any security policy rules. If a request comes in, and it is from an Internet zone going straight out to an inside secure zone, then we definitely flag it. There are other policies that we find in our USP, which we flag. These are the type of things that we check.

We definitely use the compliance reports, which has simplified things. However, we haven't fully integrated it into the GRC process with Tufin yet. The desire is to make sure our GRC resources are fully aware and engaged in our Tufin deployment.

We are leveraging some components to provide reports for our GRC process, but there is no plan to integrate those processes. Those are run by different teams. We were planning to integrate our ticketing system (ServiceNow) with Tufin, which is ongoing. We are working on that now.

The central repository of information provides a consistent way of doing things, eventually shortening the time period to make changes. This is the most valuable thing at this point in time. 

I'm very happy with the visibility component. It gives us a reasonable insight into the most of the application flows. Obviously, most east-west application flows are missing from what we have. That is a component which we will need to eventually fill in the gaps.

Between the cloud and physical data centers, we definitely share Tufin policies. That definitely gives us visibility into both.

I would like to drive value from is to getting to a point where we are almost like a DevOps operation for security changes.

We have put in a lot of requests. Some of them are high level related to cloud. Others relate to some of the reporting structures that we have. E.g., some of the automated reporting capabilities for specifics on certain regulations. Certain countries have certain regulations, and with GRC, if we can associate that on certain regulations, then we can spit out reports from that.

We would like to see integration of the different versions of this product, e.g., SecureChange and SecureTrack. They eventually need to start amalgamating all these into an end-to-end product for visibility. 

We do have an ongoing issue with capacity. If one of our resources is working on it, nobody else can do anything. If a particular report is being run on the server, nothing else seems to work. We haven't done anything about it as of yet. Maybe some of my team members have opened tickets to Tufin for it.

I am not sure about the scalability. The product that we have deployed for our main process gets bogged down in terms of its response. Maybe, we need to deploy a slightly smaller box. Eventually, we need to discuss this with Tufin is to see if we can move over to some sort of VM environment where we can add more processing power to it. 

We have a global implementation.

Whenever we have had a problem, some of my engineers contact Tufin and they have been very easy to get a hold of. From my team, they have not had any problems with the technical support.

We were using Tufin before, as well, but it was not the same. It was separated into localized instances and regions.

We sort of saw that the volume of changes were coming in high. The patience from the business side was getting low to invest the time that it used to take to make firewall changes. Therefore, it was inevitable that we need to purchase a solution.

Our initial setup was complex from two dimensions, because we were deploying it globally and had to have a centralized view, but a distributed approach. We had it in Asia and North America (US and Canada), causing a slightly complicated approach.  Prior to Tufin, we had three instances which were separately managed, so we did not have end-to-end visibility. Therefore, we rearchitected the Tufin environment and created one global Tufin instance. The retail instances became local collectors, which reported back to the single environment.

From the start of the project to the end of the project, the deployment took us a while, at least five to six months. Most of the time involved was not because of Tufin. It was primarily for us to handle all of our separate service providers and outsourcers globally, so they could all provide us with read-only access to the firewalls that they manage.

We deployed the solution in-house. It was pretty straightforward to deploy.

The solution has helped us reduce the time it takes us to make changes from weeks to days.

Engineers are spending less time on manual processes by about 15 to 20 percent. I would like to get a bigger number.

We didn't buy this based on ROI, so we didn't measure ROI. Overall, from a time savings perspective though, it is definitely there.

The licensing costs are around $250,000 to $300,000.

There are ways to deploy the license to different types of firewall. However, if we decide to change the physical brand of the firewall, we need to go back to Tufin and modify the licensing. This is a hassle.

We did not consider anyone else, because we already had an unused, unimplemented Tufin license. We eventually thought to start consolidating everything into one place.

We decided on Tufin because:

• It was an existing tool.
• It served our purposes. It provided us the essential components for managing a varied environment of different types of firewalls. 
  
• We felt that there was enough potential in the organization to grow with us and provide capabilities, like cloud, VM environments, etc., under the same umbrella.

It gives us visibility and the ability to make changes automatically with less mistakes. Overall, it's a decent product.

Tufin is definitely a good contender to come as a winner. It has the potential to look not only at firewalls, but also network devices and other cloud-native solutions. It is a pretty broad base product, which will eventually be a good future tool to have in a toolkit.

We haven't used the workflow from Tufin. We use our own ticketing system for that. We are busy integrating our ticketing system with Tufin right now using an API. We are just in the process of doing that.

Tufin helps us understand and ensure that security is being applied. Tufin is not a security tool. It just gives us all the information about security, firewalls, etc., and that they are doing their work. From that perspective, it would be a long stretch to say that Tufin provides us security. However, Tufin provides us the information that we have security across hybrid environments.

All of our cloud-native security features are directly taken from cloud management tools. We don't have anything deployed yet from Tufin for cloud-native security features, but there is a desire for that.

Right now, we are just using it for SecureTrack. Next year, we have plans to buy the license for SecureChange as well.

I think we're using version 18, and we are in the process of upgrading it to 19-2

We got Tufin from a company that we acquired, so its helping us do mitigations there. Now, we are extending the scope and implementing it in our HQ, as well. It has helped for PCI and compliance.

The solution helps us ensure that security policy is followed across our entire network. It is important to configure and define all the networks right.

One of the primary reasons why we want to use Tufin is currently we are having issues with companies from overseas who manage our firewalls. It is very inefficient where they say that they have implemented the rules, then later on we find out the implementation has not been done properly and they are missing firewalls. Hopefully, once we fully implement this tool, it should be able to tell us if firewall rules are missing. It should be able to tell them before they communicate with us. After the implementation, we can verify and make sure that everything is working and do all the validations.

It is a great solution. If you have all the devices and firewalls in place, the amount of details that you get along with the network topology is very good.

If we had the budget and money, the SecureChange is really great. What you can do and where you can push everything from one console. You can create a change and do the whole automation: create the change, implement the change, and close the change. Right now, I have to go to two, three, or four different consoles. Whereas if I had SecureChange, I could do everything in one place. From an auditing perspective, it becomes easy. Right now, I have to give a change ticket number, then show the auditor and tell them to search for that change ticket number in a different place. If everything is in one place, that makes your life easier.

The change workflow process is flexible and customizable.

I would like more API integration, API integration with the cloud, and API integration with other chain management solutions. I would also like more scripts, which would help us not have to write scripts. If you give me all this, I can use the scripts to automate stuff, making my life easier.

I haven't seen the cloud integration yet, and I would like to see if we could audit the cloud firewalls, like the cloud-native, Azure, and Amazon. That would be nice. You want one tool to do everything. I don't want to use another tool, or manually go and audit the cloud firewalls.

I have seen some issues with the stability. One of the things that we noticed was when R18 was released about one or two years back, it couldn't discover the newer versions of firewalls, then we had to upgrade it. After the upgrade we ran into some other issues. However, it looks like with the patches it is getting there.

With the scalability, you have to use different components: the reporting server and distribution server. When we implemented it earlier, we didn't design it properly, which I feel is our issue. Once we design it properly, the way that we are implementing it now, I feel the scalability should be there.

I have used auditing tools in the past, so I was already aware of Tufin. When I saw the processes in my company where I worked were manual, I recommended a solution, saying, "We need to expand the solution from our other company to here, as well. It will simplify our processes."

The initial implementation was done at an acquired company, so it was already installed. However, we are doing upgrades now.

I think we will be using Tufin for the upgrades.

We have seen ROI:

• The productivity has increased. The team is more productive.
• It will decrease the time of firewall implementation, which will increase the productivity in the sense that now other teams don't have to wait for their projects. 
• This helps us simplify our processes.

Our engineers are spending less time doing manual processing. Their productivity has at least increased by 50 percent.

We haven't purchased the license yet for SecureChange. We do have plans to buy it next year.

The additional piece, which we are buying and doesn't include our other solution, is close to 300,000.

We did not have have time to evaluate other solutions. Also, we already had Tufin in place in our other company. 

This seems to be a better solution than AlgoSec, which I have used in the past. I have also seen FireMon, and Tufin gave us what we needed. I didn't see a reason to explore other solutions.

It is a great tool. It will help you increase your productivity and simplifies your workflow.

We should use it to clean up our firewall policies since the tool is there.

We do risk, cleanup, and change.

It reduces human error and speeds up the whole change process.

The change workflow process is flexible and customizable. There are five default workflow processes out-of-the-box. However, every customer is different. Everybody has a different request process. That is why it's so customizable. You can add another step, you can delete a step, or you could put in an exception. It is very flexible.

We use this solution to automatically check if a change request will violate any security policy rules. E.g., we will not be allowing SSH to the Internet. That is one change request where we can be like, "Put that right on top of the policy." 

This solution has helped us to meet our compliance mandates, especially with the default out-of-the-box templates, then you can create your own.

This solution helps us ensure that security policy is followed across our entire hybrid network. You can have a Unified Security Policy which reaches across all networks, so if you are having a change submitted, it doesn't matter if you're enforcing it or not. You can get an alert saying, "This is a violation." That's a value-add.

• Cleanup
• Visibility
• Scalability
  

Cleanup is its most valuable feature. We use Tufin to cleanup our firewall policies. You can see unnecessary, unused objects. A lot of times, you will create a host, then it's not used. It's like, "Delete that, because we don't need that in the database." Or, it's a rule that is not needed: unused rules.

Its cloud-native security features are good. They add even more visibility to your environment.

I would like more out-of-the-box workflows in SecureChange with more default config, so you don't have to create those workflows yourself. This would be the biggest thing.

I would also like more enforcement. Right now. it's a lot of alerting. You see it in Tufin, but you have to go to Check Point or whatever device to make the actual action.

We already know the user interface is getting redesigned in TOS 2.0. That's naturally been the customer complaint in my experience, "Where are things in the GUI? The GUI is cumbersome." Now, I'm used to it, but when your first learning it, it is unintuitive.

The stability is very good, especially now that they are developing a lighter weight operating system on top of the OS with 2.0 coming out this year. 

The current version is slow. I deal with a lot of large environments, which is mostly what Tufin has. It is slow because it is a database, Tomcat Server, and web server. Reports are slow. If you're generating manually on the fly, you can set them to run at night, then it's not a big deal.

The scalability is good, because you can have a central server, distributed server, and remote collectors. You can have remote land sites or branch offices. You can have the collectors collect the data for you. You don't have to rely on just one server.

The technical support is very good. It is a lot better than the firewall vendors themselves.

There were not enough resources to do the changes themselves. We definitely went offshoring. Now, you see a lot of that coming back because there is not enough people. We needed a system to do it.

At first, the initial setup is complex. Once you know it, the initial setup is straightforward.

First, you have to install the operating system. Then, you have to install the application, where there are certain version requirements. You can't just go right to the latest OS version. You have to go back to the older one, then upgrade those as well. It is a little cumbersome.

I am an integrator. Sometimes, we have to use Tufin on the back-end.

We have seen ROI just in the time savings and knowledge. Knowledge is power. Having the solution do it automatically for you without you doing the work is huge. If you are spending $50,000 a year, it could have cost you a $100,000 in man-hours without it, especially if you are working with a team..

This solution has helped reduce the time it takes our customers to make changes by 50 percent.

Engineers are spending less time on manual processes by 50 percent.

While licensing varies greatly, it is about $50,000 a year.

We did consider other vendors, but Tufin is the market leader. We only deal with the best of breed. We like to go with the best.

Do a proof of concept or proof of value. You will see the value right there.

The visibility is top-notch. I know the vendors as well, like Check Point and the firewall product underneath it. I know with Check Point, specifically, and I have seen some issues with it. However, overall, there is still a lot of value in the cleanup.