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Owner at Gallops Investments
Real User
Nov 13, 2022
Performs well, robust, and requires no maintenance
Pros and Cons
  • "It is a high-quality product, and it won't let you down."
  • "I would like to see the pricing improved."

What is our primary use case?

All we have is WiFi extenders and ceiling signal extenders. They likely bear another name. I think they function extremely well.

We use internet signals for our TV almost daily and have TV all across the place. Behind the counter, we have a system.

We occasionally live-stream some of the events that take place here, therefore a reliable system is definitely required. 

We use social media frequently, and a large number of people who come and go really use our wifi.

What is most valuable?

It was recommended to me by an IT professional, so I went with it. He said, "It's a bit pricey, but it won't let you down." And it didn't, it's been working.

What needs improvement?

I would like to see the pricing improved.

I have a price for the system in Poland, which is expressed in Polish zlotys. 

The quote is for seven of those routers, a switch, and all related hardware that goes with it. 

The quoted amount of 18,000 Polish Zlotys, which is in euros is approximately 4.8. Therefore, the system in Poland is more than $3,700 USD.

I believe it will be the solution to our difficulties in Poland.

The pricing is the only thing I have a problem with. We still haven't finalized what we are going to do in that case.

For how long have I used the solution?

I have been working with Ubiquiti UniFi Switches for three or four years.

We are not working with the latest version, it is three or four years old.

Buyer's Guide
Ubiquiti UniFi Switches
May 2026
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,324 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have not had any issues with the stability of this solution.

I have no issues with the performance of Ubiquiti UniFi Switches.

The equipment, in my opinion, is really good.

What do I think about the scalability of the solution?

Ubiquiti UniFi Switches are scalable.

It performs all of its stated functions exactly as promised.

There may have been as many as 20 at one time. While it's not a lot, we use a lot of it. 

We consume a lot of bandwidth ourselves and upload a lot of streaming and other content while working here. 

At any given moment, we may have up to 10 of our own appliances running. It isn't a lot, but we need stability, the assurance that it won't fail us, and that it is reliable.

How are customer service and support?

I have not contacted technical support. I have read through the documentation.

How was the initial setup?

That's what the person who gave me the recommendation here does. He knew what he was doing. The initial setup was easy for him.

We haven't had any issues at all since he put it. Now, I'm impressed as I learn more about it and read. It's an excellent system.

It doesn't require any maintenance.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

Which other solutions did I evaluate?

I am in Ireland. I run a business in Ireland. Additionally, I run a business in Poland. I wanted to look and see what the history of the Ubiquiti system was because the company in Poland is a hostel and we need to run a WiFi system.

I was conducting some research since I run a hostel in Poland where we frequently experience issues with our visitors' access to the internet. 

We require a wireless mesh solution that will enable numerous users to enter the facility simultaneously, provide decent access to all areas of the building, and allow us to exert a little bit more control than we now can.

What other advice do I have?

If someone is interested in something, I would definitely recommend it. It is a little more expensive, but it will do the job. It is a high-quality product, and it won't let you down. 

I would rate Ubiquiti UniFi Switches a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John Balogh - PeerSpot reviewer
Director of IT at a religious institution with 11-50 employees
Real User
May 16, 2022
Centrally managed solution makes it easy to build one configuration and apply it to new devices
Pros and Cons
  • "Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards."
  • "Ubiquiti tends to end-of-life things faster than other companies do. Cisco tends to be in the 8-, 10-, 12-year time frame, and Ubiquiti tends to be in the 4- or 5-year time frame."

What is most valuable?

We have one or two UniFi switches, but they don't really compete with the Ciscos. It's a nice environment as far as keeping track of things and being able to manage ports, turn off rogue users, and stuff like that. The access points have been pretty convenient compared to Meraki, Lucent, Cisco, or any of the other bigger vendors that I used to deal with for other consulting projects.

Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards. Their latest versions of access points are all Wi-Fi 6, and they don't take very much power when there aren't a lot of users.

It's really easy to build one configuration and just apply it to new devices.

It's a check mark box: Do I want this to be the staff VLAN, or the public VLAN, or the Voice over IP VLAN, or the security VLAN, or the house wiring VLAN, or the building logistics VLAN? You just check things off and then you make groups, so if you click on it, it applies all the appropriate things automatically. It makes it very easy.

This solution is good for the prosumer, small office, medium office, under 500 people range, but probably over 50 people and maybe distributed around five or 10 sites. That's a pretty good sweet spot as far as the price for the equipment and the configurability, and it's just drop-dead reliable. It's been boring, which is what I love because I don't get any calls in the middle of the night that something isn't working.

What needs improvement?

Ubiquiti tends to end-of-life things faster than other companies do. Cisco tends to be in the 8-, 10-, 12-year time frame, and Ubiquiti tends to be in the 4- or 5-year time frame. If you buy Ubiquiti, you'll probably need to replace it in a period of time, but it's going to work flawlessly unless it gets hit with lightning. They don't survive lightning hits very well, but that's what insurance policies are for.

What do I think about the stability of the solution?

The stability is rock solid.

What do I think about the scalability of the solution?

It's scalable. I wouldn't want to scale it up to 500 nodes per site. You probably need a bigger management system than what they have. There's a tune toward maybe 100 to 200 devices, and you can use search terms and write custom scripts to pull out particular variables that you want. If I want to have a plot of the number of access points with high re-transmission rates over the last month, that doesn't come by default out of the box. I had to write a script for that, but it was pretty easy. It's normal IT stuff. Every case is different.

For the companies that have 5-10 physical sites and 50-200 networking devices – not user devices – this is fine. I would say under 1,000 or 2,000 user devices but under 500 or 200 network devices. This is the sort of sweet spot for that, and it worked out really well for us. We looked at other options, and we just decided to go with this because it was working so well on a couple of our sites.

Which solution did I use previously and why did I switch?

I have worked with Meraki, Lucent, and Cisco.

Compared to Cisco, unless you're going to have tens of thousands of devices, or you have a budget that nobody cares about, Ubiquiti is much easier to set up. It's not like the smaller things like the Netgears and D-Links where you need a configuration for each device. If lightning takes out a site and you have to rebuild that site, you have to go and rebuild each device. 

With Ubiquiti, I have a backup copy in the Cloud somewhere. I just download that, blast it onto the new controller, drop the new controller in, and replace any of the wiring that got burned and put in new access points. I can be back up and running in half an hour to two hours. It's amazingly easy because it's all centrally managed.

How was the initial setup?

Once you've learned how to do a Ubiquiti setup, then everything else is like a rubber stamp. It's very trivial. I just copy a configuration and paste it into a new controller, and I'm up and running in half an hour. I can bring up five APs or 60 or 70 APs and if the wiring is done and we just have to go place the APs, that takes up the most time. It's physically climbing up the ladder and screwing the thing into the wall. 

For everything else with the software configuration, they do the auto-learn. They pick up their own address pool, and we're running them on separate VLANs from everything else. There's management VLAN that takes care of setting them up and pushing configurations out and doing updates. But there are the user VLANs. That's what people think that they're talking to when they are connecting with their cell phones or their laptops. That's all separate for security reasons.

For maintenance, we have just one guy who takes care of terminations and hanging APs. He does a lot of other things as well with DC Cat5 and Cat6 wiring and low voltage stuff. I'm the only one who does the software end of the management. So, it's really just two guys. 

Realistically, I don't have to do this. It's not something I even look at every day because it sends me a text message when there's something horrible going on. It sends me an email status message at 1:00 a.m. every day.

What other advice do I have?

I would rate this solution 8 out of 10.

Cisco might be just one point higher, but twice as expensive. If you really want to save money, then you're getting down into the quality of five or six when you're talking about D-Link and Netgear.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Ubiquiti UniFi Switches
May 2026
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,324 professionals have used our research since 2012.
Managing Director at ProcessDrive India
Real User
May 21, 2024
Easy-to-manage platform with efficient network protection functionality
Pros and Cons
  • "The switches' PoE capabilities have made device deployment very easy."
  • "In the next release, it would be beneficial to include a face recognition feature for door access control to enhance security and user convenience."

What is most valuable?

The product is a simple and user-friendly software offering network protection and access controllers. Integrating everything into one solution makes it easy to manage and control all aspects of our network from a single place, which is crucial for our operations. These are the most valuable features of the product.

What needs improvement?

Ubiquiti products in India are very limited compared to other countries. It would be great if they could improve the distribution and access to these products in India. For example, I had to import some products from other countries because they were unavailable here.

In the next release, it would be beneficial to include a face recognition feature for door access control to enhance security and user convenience.

For how long have I used the solution?

I have been using Ubiquiti UniFi Switches since 2020 for about four years.

What do I think about the stability of the solution?

It is a stable solution. When I started using it four years ago, I had issues with automatic updates a couple of times, but I haven't had any issues after that. It's been straightforward and stable for more than three years now.

What do I think about the scalability of the solution?

It is a scalable solution. I initially had two access points and two to three cameras. Now, I have nearly 30 devices, and everything works fine.

Scalability has been fine for us. Our maximum usage is about 30 to 40% of our network bandwidth. We are a small company with a total capacity of 100 seats, so I foresee problems once we reach that capacity.

How are customer service and support?

I have yet to interact with the technical support. I usually find solutions by Googling and using their help documents.

Which solution did I use previously and why did I switch?

I used NETGEAR earlier. I switched because I couldn't scale. I also used unmanaged switches from other brands, but a friend recommended Ubiquiti for its manageability and design. Since then, I've been using Ubiquiti.

How was the initial setup?

The initial setup was very straightforward. In this aspect, I haven't seen any other product do better than Ubiquiti.

Even though I am a software developer, I wanted to implement the product independently. It was a smooth process for me. I initially bought the USG, then the IBM Pro, followed by the switches, IP cameras, access controllers, and door access control. I gradually started buying whatever was available from Ubiquiti. It's just a matter of plugging them in. It takes two to three minutes to complete. The switches have been maintenance-free for the past few months.

What's my experience with pricing, setup cost, and licensing?

Ubiquiti is much more affordable than enterprise brands like Aruba and Cisco, which makes it good for small and medium businesses. However, it's a bit expensive in India compared to other brands like D-Link and TP-Link.

What other advice do I have?

UniFi switches have significantly enhanced our network management. One of the most impactful features has been the addition of VPN support a couple of years ago. It has greatly improved our routing capabilities. While VPN and routing are common features in networking equipment, I am particularly happy with how UniFi has implemented these functionalities.

The switches' PoE capabilities have made device deployment very easy. Over the last four to five years, I have never encountered any issues with them. I did the entire networking setup for our office and have been very satisfied with the overall networking experience with Ubiquiti.

I don't see any AI-specific features from Ubiquiti. It just connects us to the Internet. They may have added AI features in their new product lines, but I haven't seen them yet.

The product has helped me save a lot of time and money. The devices are efficient, and the network setup is stable. I no longer need to work on the network, saving me time and maintenance costs.

I have already recommended it to two of my colleagues' companies and helped implement it in a partner university.

I rate it nine out of ten. The only reason I should have given it a ten is the limited availability of their products in India.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ESTEE Gabriel Carpio - PeerSpot reviewer
Senior Solutions Architect at TechConek Philippines Inc.
Real User
Top 5Leaderboard
Apr 15, 2024
Helps to support clients remotely without onsite visits
Pros and Cons
  • "We have integrated the tool for PoE switches and non-PoE switches. Its most valuable feature is SD-WAN. UniFi SD-WAN can access all statistics and performance data in one interface, enabling us to support clients across different locations remotely. Additionally, we can even restart devices remotely through the UniFi SD-WAN."
  • "The product needs to improve its pricing."

What is our primary use case?

We use Ubiquiti UniFi Switches internally and as part of our managed client service.

How has it helped my organization?

The main benefit we've experienced is the ability to support clients remotely, especially since our clients are spread across the Philippines. We no longer need to visit sites in person; instead, we can manage everything remotely using SD-WAN. Even simple tasks like restarting equipment can be done remotely.

What is most valuable?

We have integrated the tool for PoE switches and non-PoE switches. Its most valuable feature is SD-WAN.  UniFi SD-WAN can access all statistics and performance data in one interface, enabling us to support clients across different locations remotely. Additionally, we can even restart devices remotely through the UniFi SD-WAN.

We no longer need to physically visit sites for troubleshooting as much because issues can often be addressed remotely.

What needs improvement?

The product needs to improve its pricing. 

For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten. 

What do I think about the scalability of the solution?

We use the tool on a day-to-day basis. I rate its scalability a nine out of ten. 

How was the initial setup?

Deploying the solution is easy. We're time-bound for each project, so we don't encounter issues deploying the product. Typically, we can deploy it within one day or even less.

We perform maintenance on Ubiquiti UniFi Switches based on the needs of our clients. Some clients require monthly maintenance, others quarterly, and some even weekly. We conduct checks and immediate replacements as necessary during these maintenance periods.

What's my experience with pricing, setup cost, and licensing?

It's challenging to compare Ubiquiti UniFi Switches and other brands directly due to the significant price difference, especially between US brands like Cisco and Aruba versus others. However, compared to US brands, Ubiquiti UniFi Switches are more cost-effective. On the other hand, if compared with brands from China, it might seem expensive.

I rate its pricing as seven out of ten. We compare prices between the store and local distributors, especially for larger projects, and negotiate based on that.

What other advice do I have?

In most cases, we advocate for an end-to-end Ubiquiti product solution. This includes using UniFi switches for various purposes, such as wireless controllers, PoE switches, and non-PoE switches.

The tool's product lines are good. The management tools, including the web app and mobile application, are easy to use. With them, I can support clients remotely and troubleshoot issues. Checking equipment statistics is simple. This flexibility is great for helping third-party clients.

Once installed, it is an "install and forget" device, requiring minimal attention or troubleshooting.

I rate the overall product a nine out of ten. I recommend it. Select the model that fits your customer or client requirements, and you're ready.

I am involved in the tool's design, implementation, and support. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Milena Yordanova - PeerSpot reviewer
System Administrator at Aquatec
Real User
Dec 18, 2023
A stable and useful product that provides information about the connectivity of ports
Pros and Cons
  • "I can see which ports are connected and which ones are disconnected."
  • "We need to upgrade everything too often."

What is our primary use case?

I use the solution for connecting Ubiquiti access points.

What is most valuable?

I can see which ports are connected and which ones are disconnected. This information is very useful.

What needs improvement?

We need to upgrade everything too often.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

It's impossible to expand the network with old versions of devices. I manage around 30 devices.

Which solution did I use previously and why did I switch?

We have used cheaper products like TP-Link. Ubiquiti is a better alternative. It is more advanced.

How was the initial setup?

The initial setup is simple if we have the right version of the controller. We always need to upgrade the software. The products are not compatible with all the versions. I bought a new switch but couldn’t see it in my controller. The controller version was lower, and I couldn't upgrade it then.

What's my experience with pricing, setup cost, and licensing?

Compared to Cisco, the solution is not so expensive. However, it is a bit more expensive than TP-Link. The price could be improved.

What other advice do I have?

I recommend the product to others. Overall, I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lutz Kirchner - PeerSpot reviewer
Founder & CEO / CIO at German Top Secure Data Processing GmbH
Real User
Dec 12, 2023
A scalable solution for managing multiple locations and entities
Pros and Cons
  • "The solution’s scalability is good."

    What is our primary use case?

    We deployed Ubiquiti UniFi Switches for our enterprise office-level network, establishing a multi-layer LAN network encompassing several locations connected via VPN side-to-side connections.

    What is most valuable?

    The entire management console of Ubiquiti UniFi Switches is beautifully designed, offering an intuitive interface for efficiently managing multiple locations and entities. With a single point of configuration, this system seamlessly extends its settings to all connected Ubiquiti devices. Furthermore, its unified interface seamlessly integrates additional features such as video surveillance, CCTV, and other functionalities within the environment.

    What needs improvement?

    Sometimes, the modern UI still lacks certain features the legacy UI provides. Users have to switch back and forth between the two UIs, which is annoying but manageable. The entire feature set from the legacy UI should be incorporated into the modern UI.

    For how long have I used the solution?

    I have been using Ubiquiti UniFi Switches for three years.

    What do I think about the stability of the solution?

    The solution is very stable when you use it in an office environment. However, there's a distinction in stability when transitioning to the enterprise edition. This differentiation is crucial, particularly with the recent introduction of data-centre-grade products to the market earlier this year. When we initially ordered these switches, only the office branch was available. Consequently, our data centre's required data load exceeded the capacity of Ubiquiti switches. Due to the considerably higher data load, we had to distinguish between using them in an office environment and a data centre.

    Ubiquiti switches reach their limitations beyond a network and internet capacity of approximately two GB synchronously.

    What do I think about the scalability of the solution?

    The solution’s scalability is good.

    Which solution did I use previously and why did I switch?

    I had experience with Cisco. If I had to compare the configuration process with Cisco enterprise switch and Ubiquiti UniFi Switches, I would always choose Ubiquiti UniFi Switches because of the UI experience. If I had to choose a data centre environment, I would choose Cisco or the HPE environment for switch-wise. They are capable of handling more load.

    How was the initial setup?

    The initial setup is straightforward. Moreover, these switches offer many interesting features, especially when multiple switches are housed in a single rack. You can overlay augmented reality using your cell phone camera to gain additional information about cable names and their respective connections. The setup was deployed within two days in seven office branches, an entire data centre network with 50 devices.

    What was our ROI?

    The solution improves the process of getting online. Additionally, it provides a backup solution in case our primary ISP breaks down, which is seamlessly integrated and functions straight out of the box. The entire configuration wizard makes enterprise deployment straightforward. Moreover, Ubiquiti offers a unique system for setting up complex configurations like multi-pass, efficiently considering all the necessary elements for a modern deployment.

    What other advice do I have?

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Security engineer at ARCEP Togo
    Real User
    Apr 1, 2023
    Fairly inexpensive and easy to set up but may have some instability
    Pros and Cons
    • "It offers very good control."
    • "We have been having issues with non-homogeneity."

    What is our primary use case?

    We primarily use the solution for access points. We want to improve the quality of the service by having devices on edge as well. We have all of the IPs converging on the switches and controlled by the controller. Sometimes we would notice quality issues. It may be due to the non-homogeneity of the networks, so we will aggregate the switches under Cisco. 

    What is most valuable?

    The devices are cheaper than Cisco. That's why we adopted them.

    It offers very good control. 

    It is easy to set up.

    The solution is stable.

    It can scale well. 

    What needs improvement?

    We will likely move to Cisco. We have been having issues with non-homogeneity. We'd like to have more stability.

    For how long have I used the solution?

    We've been using the solution for five years.

    What do I think about the stability of the solution?

    It is a stable product. That said, the problem we have is the homogeneity of the network. We're not sure if this is caused by Ubiquiti or some other device. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    We have about 100 users on the solution, and we have 400 devices. 

    We will increase usage if employees increase.

    How are customer service and support?

    We've never contacted technical support. I'm not sure how their level of service would be. 

    Which solution did I use previously and why did I switch?

    I've also used Cisco Switches. 

    How was the initial setup?

    It is easy to set up the solution. 

    With a small network with ten Ubiquiti switches, you and do it in two or three hours. A larger deployment would take longer. 

    First, we set up the controller and then deploy the IPs and put them in the same network and configure everything. 

    We have three people that are able to handle deployment and maintenance. They are engineers. 

    What about the implementation team?

    We're able to handle the setup ourselves. We have enough experience to manage it in-house. 

    What was our ROI?

    We have witnessed an ROI while using the solution. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is fairly inexpensive. It does not cost as much as Cisco.

    Right now, I am using them without a license. If we make a new purchase, we would need to buy a license. 

    What other advice do I have?

    I'd recommend the solution to others. It is mostly stable; however, sometimes, we have some interruptions. 

    I'd rate the solution seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Director_45785 - PeerSpot reviewer
    Director at Innate technology
    Real User
    Leaderboard
    Feb 24, 2023
    Very reliable and stable with a straightforward setup
    Pros and Cons
    • "The solution is very reliable and stable."
    • "The solution needs to improve its documentation because it is quite poor."

    What is our primary use case?

    Our company uses the solution for logistics scanning in warehouses. We have 200 users across logistics staff, technicians, administrators, and directors.

    What is most valuable?

    The solution is very reliable and stable.

    What needs improvement?

    The solution needs to improve its documentation because it is quite poor. There isn't much available on the internet so we work through fixes on our own.

    For how long have I used the solution?

    I have been using the solution for nine years.

    What do I think about the stability of the solution?

    The solution is very stable so stability is rated a nine out of ten.

    What do I think about the scalability of the solution?

    The solution is scalable so scalability is rated an eight out of ten.

    How are customer service and support?

    We have not needed technical support.

    How was the initial setup?

    The setup is straightforward.

    Configurations take a couple of hours to a couple of days depending on the customer's environment. We use Ubiquiti Clarity which makes it easy to adapt and configure access points.

    What about the implementation team?

    We implement the solution for customers. One staff person is dedicated to rolling out monthly updates.

    What's my experience with pricing, setup cost, and licensing?

    The warranty is very short at one year. If the solution breaks after that, you literally have to throw it out. The solution needs to offer three-year or limited-loss warranties.

    What other advice do I have?

    I recommend the solution and rate it an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Ubiquiti UniFi Switches Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2026
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