Ubiquiti UniFi Switches Reviews

Our primary use case is to have for security. 

It is great size-wise and the user interface is easy to use. You don't need to be a pro to use this solution. 

In terms of improvement, sometimes we have bugs. 

We have been using UniFi Switches for five years. 

We have had issues with stability.

We haven't had any problems with scalability. There are more or less eight people using this solution. 

Customer support will depend on the integrator. 

The initial setup was very straightforward. The deployment took around fifteen minutes. We were able to do it ourselves. An integrator is not needed. 

I would recommend it. It's a good solution. You might need something more reliable. For a small company, it is great. 

I would rate it a seven out of ten. Stability needs improvement. 

We are a solution provider and Ubiquiti UniFi switches are one of the products that we implement for our customers.

The use case for this solution depends on the size of the infrastructure. Normally, for smaller installations, we use the routing functionality because they are layer three switches. In larger organizations, we use it as a layer two switch and we use Compass routers to handle 10-gigabit bandwidth. We have one customer using this configuration who does 3D modeling and 3D printing, which requires a lot of bandwidth.

We have several offices in Switzerland, Germany, and Austria, and we can manage this solution, as well as for our customers, remotely.

These switches are very simple to use and the GUI is very nice. They have made administration much easier. Optionally, if you have a very advanced requirement then you can do it less comfortably using the GUI, or instead use SSH to program it. If you have experience in Linux and bash scripting then it is very easy to do.

The most valuable feature is that the technology is open. If there's a new technology then you can implement it yourself. For example, WireGuard is a very nice VLAN framework that is available on Linux and you can implement it on the Ubiquiti switches. With Cisco or other commercial products, you'll have to wait until the manufacturer starts to provide it for you. Sometimes, they need quite a long time before this will happen. It is for this same reason that we don't use macOS or Windows because they are always about five years behind current technologies.

The UniFi switches are for people who are not very into technology and if you have a big deployment with special configurations then this line of switches is very limited.

It would be nice to have a single, unique management console or a GUI because as it is now, Ubiquiti switches have two management systems and it is annoying.

The VPN technology in Ubiquiti products is really difficult for beginners who do not have the right skills. It would be very nice if they had a simple way to manage all of the VPN connections from a GUI. This would include from location to location, or from location to computer.

We have about two years of experience with Ubiquiti UniFi switches.

So far, this solution has been completely stable. We have had issues with hardware and needed to exchange it at times, although we had the same issues with Cisco.

We are operating in Germany, and the rules here for when things fail are quite nice. We normally have a two-year warranty, and it is quite easy to exchange hardware with the dealers. Normally, if something is not going to function well, then it gives up within three months. There is no difference between Cisco and Ubiquiti in this regard.

Ubiquiti UniFi has been scalable enough for our use cases. The throughput is ok. We have used it in cases with a gigabit backbone and it worked fine.

We have deployments with only five users and we have deployments with up to 500 users.

We have not been in touch with official technical support from Ubiquiti. There's a big community that supports you if you have issues, which is the only support we have used.

We used to use Cisco switches but we had a lot of trouble with them. They are not easy to handle, which is why we switched to Ubiquiti. Cisco switches have the same capability but you have to have knowledge of Cisco IOS.

Ubiquiti is known for its access points, but the ER and ES switches are quite nice. We primarily use the Ubiquiti Edge switches and routers. The overall administration is very easy because we are able to write scripts in the same language that we use for our common operating systems. This was a great step forward from our Cisco solution.

The Cisco switches allow you do do everything because they are the standard-makers, but it is a closed community. If they don't do it then you can't do it, whereas with Ubiquiti, there is always somebody who is doing something crazy and you can get advice for your project. It is very nice.

With Cisco, normally after six years, they stop support and you have to buy completely new infrastructure. It is really awful. 

It is a complex product so, of course, the setup is complex. However, it is straightforward in that you have the freedom to do what you want to do, without any limitations. There is a big community that supports you if you have issues with the configuration.

The deployment is quite fast. We took about two weeks to get the switches running exactly the way we wanted them to, but for simple tasks, you can do it in just two days. It's really easy.

Personally, I think that it is much easier to do if you are already familiar with the command line and the terminology from Cisco. 

If our customer is large enough to have their own IT department and host the switch on their site then we do consultancy for them. There are cases where we conduct a PoC and then when the customer is satisfied, we implement it on their site and they take it over. Finally, if they have insufficient knowledge on their end, we sometimes implement and manage the entire solution on their site. In most cases, we handle the implementation for our customers.

Beyond what our technical department does, the economic department will discuss things with the client such as what new services or products are available. This can include things like monitoring, data aggregation, and providing information.

Ubiquiti switches are quite affordable and you don't have to pay extra for support.

We are focused on open software and manufacturer-independent solutions, so Ubiquiti fits our strategy well because they operate on the Linux operating system. 

We have had no problems where this product did not do what it was supposed to do, either from the hardware side or the software side.

This is a solution that I recommend for normal operations. The suitability of these switches depends on what you want to do, what your tasks are, and what the application is. Ubiquiti is not always the manufacturer of choice. If you need really high-speed networks or have special requirements then it is important to test things out in the lab beforehand.

I have a lot of experience with different switches that are on the market and my favorite are those by Ubiquiti. They are affordable, they do what they should do, they are open, and you don't have to pay extra for support.

I would rate this solution an eight out of ten.

We are a customer of Ubiquiti. The key for us is the switch. The edge with the core switch, servicing office environments. I believe we use the US-48 and US-24, with a 10 gig with the SFP+ port. We have about 200 deployments scheduled for the next few weeks, so I'd say in total we will have 200 to 300 people involved and we plan to increase usage. 

The ability to manage firmware revisions is probably the most valuable feature. 

The management console could be improved, It's very, very slow. In the next release, I'd like to see some amalgamation of the two different consoles. I believe it's difficult to manage both the WiFi on the edge switches in the same console. Some more SFP+ ports would also be helpful. They should also try lowering the price of cloud management, it's mostly about management. If you can manage it quickly, and it's a little more cost-effective to manage it in the cloud, that would be a big improvement. 

I've been using the product for six months. 

The stability so far has been very good. No downtime, no outages.

It's a scalable solution but the limit on the number of 10 gig ports was an issue.

Our technical support is carried out through a third party so I haven't had any experience with that. 

The company previously has another solution but I wasn't involved with that. I was responsible for the company switching to UniFi.

The setup was straightforward and deployment took about three weeks. We used a consultant for the process and were very satisfied. 

We haven't had to pay any licensing costs at all.

Something people need to look out for is the cost of cloud management. For us, that's been handled externally at the moment, so we're not actually paying for that directly. It's something people should consider with Ubiquiti.

I would rate this product an eight out of 10. 

We primarily use the solution to enhance the availability of power on our network. It's also used to speed up the traffic.

The interface and the duality are the solution's most valuable features.

Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required. 

The solution could use a central console to manage all devices.

I've been using the solution for about one year.

The solution is stable. Up until now, we haven't experienced any issues.

The solution is scalable. If you are comparing it with some other brands in terms of scalability, I would say it performs the same.

We haven't had a reason to contact technical support yet.

We were using Cisco switches previously. We have a mixed environment, so we have various routing switches in use.

The difficulty of the initial setup depends on what purpose the solution has or how you want to set up the switch. If you limit it to the basic functionality, then the initial set up is quite simple. If you want to have something more advanced on the switch, then it's a bit tricky. Our team deployed the solution in about five days. You only need one person for deployment and maintenance.

In comparison with other brands, there isn't too much difference in the pricing. They're all pretty similar.

We did evaluate other options. Mostly, we were looking at pricing, which is why we chose this solution.

We use the on-premises deployment model.

I would recommend implementing this solution because it's quite easy. The brand seems to be a bit unknown in the Romanian market because there is not so much advertising for it. Other brands like Cisco or Hubbard are often more common and suggested by local vendors.

I'd rate it eight out of ten.

Our primary use case of this solution is to support our users by providing internet services and university academic system software resources.

I like the control one has with this solution; you manage everything from one central point. Everything including the devices and the switches. So the centralized management is one thing that I really like about Ubiquiti.

I've been using the solution for three months only, so I can't say if it is stable or not. But I've had no glitches or bugs so far. 

The Ubiquiti switches are my access switches. I use Cisco for my edge and I wanted to see if I can have some copying prototypes to so that I wouldn't have problems in the design. I'm yet to do that, if I can have a common configuration that's compatible with the Cisco switches for the core and for the distribution and then Ubiquity for the access. But I can't comment much on it yet.

I'm still using Cisco, but I switched to Ubiquity for the access because I want to leverage on the price tag on Ubiquity. 

The setup was straightforward. So far working on the solution has been a learning curve. I'm in Ghana and there's no training center here, so I learn by using the online tutorials. 

A vendor came to deploy the solution for me.

Yes, we have evaluated Tradenet, D-link, Huawei and Cisco too. 

I will rate this solution an eight out of ten.

We are a tech services company and this is one of the solutions that we provide to our customers. I have worked a great deal with Ubiquiti switches and other products.

The primary use case for this solution is to supply power to access points and Voice over IP devices. For example, we install one 24-port switch so that we can connect multiple devices into it, and then create different VLANs.

The most valuable feature is that you can manage everything through the Cloud Key UniFi controller.

The fact that you can manage everything including the switch-level configuration, and access point configuration of both the wireless networks and the LAN, is very useful.

The GUI interface is very easy to use and the Linux-based command-line interface is also good. I am happy with the interface.

The price of this solution should be more competitive.

The technical support for this solution could be improved.

There was a point where I had to create cases with technical support because I couldn't access the Cloud Key. However, those issues seem to have been resolved with updates that have been done. At this point, it is running well.

I have not tried stacking these switches, so I cannot say. It seems to me that it should be fine if you are going to make trunks between the switches, but I haven't done this yet.

I have performed fourteen installations, and some of our customers have approximately one hundred and fifty users.

I was in contact with technical support for issues with the Cloud Key. I would rate them three out of five. The technical support for this solution could be better.

The initial setup of this solution is quite straightforward. You just add the SSH key onto a Cloud controller, and from there you can do everything. Right from the first installation, I didn't need to check the manual.

I have been installing the Ubiquiti 8-port and 24-port, 500 Watt PoE switches, together with the access point. Most of the time, we don't just install the switch, but in combination with the access points.

The time for deployment depends on the configuration. If you are only setting up an access point then it is quite straightforward because it doesn't need to worry about VLAN. But, if you need multiple VLANs then it's going to take longer to configure. For example, if you're going to make one VLAN for somebody at home then it's no time at all. However, if you need to make ten or twenty VLANs then it's going to take you some time. I can't say how long, because again, it depends on the installation.

This solution does not charge for technical support. Unlike vendors such as Cisco Meraki, there is no cost for licensing.

This is a solution that I recommend. It's simple to use, and the installation and configuration are pretty straightforward. Anyone who has a little bit of experience with switches and firewalls could use it.

I would rate this solution a nine out of ten.

We primarily use the solution for our local network.

The solution's most valuable feature is its reliability.

We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution should look into this to see if there is something wrong with the product.

The solution is stable.

The solution is scalable.

We've never had to reach out to technical support.

I've previously used other solutions, including Cisco, Brocade, and HP. We use all of these. It depends on what the client prefers or the budget of the project. There aren't big technical differences between any of these.

The initial setup was straightforward. Deployment took two to three days.

I handled the implementation myself.

You only have a one-time payment when you purchase the solution. The pricing isn't subscription-based. This particular solution is very cost-effective.

We use the on-premises deployment model. We're system integrators.

I'd rate the solution eight out of ten.

I am in the audio-visual industry. All the TVs, PCs, mobile phones, iPads, and tablets connect to the solution.

Ubiquiti UniFi Switches is a stable solution.

Ubiquiti UniFi Switches is not a cheap solution.

I have been using Ubiquiti UniFi Switches for over six years.

The solution's stability is very good.

I rate Ubiquiti UniFi Switches ten out of ten for stability.

Around 50 customers are using Ubiquiti UniFi Switches.

I rate Ubiquiti UniFi Switches ten out of ten for scalability.

The solution's initial setup is straightforward.

The solution's deployment doesn't take too long and can be done within 10 to 15 minutes. To deploy the solution, you must have the controller, connect everything up, adopt it, and then go into your settings. It doesn't take long.

We are a small company, and I do all the deployment myself.

With Ubiquiti UniFi Switches, you get what you pay for.

I would recommend Ubiquiti UniFi Switches to other users because it is stable, reliable, and easy to deploy.

Overall, I rate Ubiquiti UniFi Switches ten out of ten.